News
Ikeja Electric Cautions Against Cash Payments to Staff
As part of efforts to ensure efficient service delivery to its customers across its network, Nigeria’s largest electricity distribution company, Ikeja Electric has cautioned customers against making cash payments to its staff.
In a statement released by the company’s Felix Ofulue, head of Corporate Communications, noted that the company’s Linesmen, Engineers and Technicians are not commissioned to receive cash payments of any kind.
“Basically, our Linesmen should not collect reconnection fees, neither are our Energy Sales Representatives (ESR’s) permitted to receive bill payments on behalf of customers. We have therefore embarked on an aggressive “Name & Shame” campaign where parties who engage in this fraudulent act will face prosecution as dictated by the laws of the land,” he said.
Ofulue, who labelled staff and ex staff who engaged in this illegal act as saboteurs, further urged all customers to resist efforts by any staff to extract monies from them illegally and also report them to the management.
He disclosed that new multiple payment channels have been provided by the company to enable customers make convenient and seamless payments and purchase of tokens.
He explained that the new payment options were designed to offer all customers security, greater convenience and choice, and also intended to make the payment process more efficient.
“By expanding our payment platforms, customers can now make payments and purchase tokens seamlessly by using scratch card vouchers, which are sold by vendors and agents across its networks; Quick teller which can be accessed on mobile devices and through internet banking on online banking portals” he added.
The other payment channels, according to him, include Pawakad, a mobile app payment system which is managed by strategically located agents; Baxibox, commonly known as ‘Baba-Ijebu’; Point-of-Sales terminals as well as through Direct Bank Teller in any Zenith Bank branch.
“We are committed to providing our customers with the greatest level of customer service and introducing these multiple secure and convenient payment channels is yet another aspect of our service offering,” he said.
Ofulue explained that with the expansion of the payment channels, the company is addressing the challenges of all category of customers as post-paid customer accounts are credited promptly, avoiding unplanned service interruptions while prepaid customer are provided with more convenient vending channels. He, however, reminded customers to ensure they collect their receipts as it is the only proof of payment.
He warned that customers who continued to make illegal payments to IE staff were not only doing so at their own risk, but were also sabotaging the efforts of Ikeja Electric to improve service delivery across her network.
While reacting to the issue of unauthorized technicians and electricians posing as IE linesmen, the company spokesman advised customers to ascertain the true identity of staff who call on them on behalf of Ikeja Electric by requesting to see their identity cards.
He noted that all authorized IE staff would normally display identity cards at all times and be correctly kitted in complete safety outfits, otherwise known as Personal Protective Equipment (PPE).
“Ikeja Electric is a responsible organization which is accountable to its customers and have put processes in place to ensure the safety of our customers as well as the integrity of the company”, he maintained.
Union Bank of Nigeria has secured certification under the Payment Card Industry Data Security Standard (PCI DSS) version 4.0.1, a global standard for protecting payment card data.
The certification took effect on August 11, 2026, confirming that the bank’s systems for storing, processing and transmitting customers’ credit and debit card information meet stringent international security requirements.
PCI DSS certification is designed to reduce the risk of payment card data breaches and financial fraud while strengthening customer confidence in electronic payment systems.
The assessment covered key areas of Union Bank’s operations, including network infrastructure, card issuance, ATM and POS transactions, payment processing, reconciliation, settlement, chargebacks, dispute resolution and retail banking.
Union Bank was assessed and certified under the Service Provider category.
The certification process lasted a full year and involved quarterly assessments, with support from departmental, business and functional heads across the bank. Digital security firm Digital Encode supported the process, while the final independent audit was conducted by CyberCube, an accredited Qualified Security Assessor.
Yetunde B. Oni, Managing Director and Chief Executive Officer of Union Bank, said the certification demonstrates the bank’s commitment to protecting customer information.
“The security of our customers’ information is central to everything we do at Union Bank. This certification reaffirms that our payment systems and processes meet a rigorous global standard, and it reflects the discipline of colleagues across the Bank who work every day to keep customer data safe.”
The renewal also ensures that Union Bank maintains continuous PCI DSS certification, in line with the Central Bank of Nigeria’s requirement for banks to sustain compliance without interruption.
New data from CFA Society Nigeria is reshaping how the country’s financial sector thinks about talent development, with Access emerging as the single largest source of CFA candidates in Nigeria, distinction industry watchers say signals a deeper shift in how leading institutions are building investment expertise from within.
In its Where Nigeria’s Finance Professionals Work series, published in a national daily, CFA Society Nigeria placed Access first among employers of CFA candidates nationwide, with 82 candidates enrolled in the programme, more than double the 38 recorded at the next-placed institution and well ahead of every other bank or financial services firm on the list.
Access also ranked second among employers of CFA charterholders, with 11 professionals who have completed all three levels of the Programme and met its experience and ethics requirements.
For an industry that has long measured itself by balance sheet size and branch count, the rankings point to a different kind of competition: one over who is building the deepest bench of certified, globally credentialed talent.
CFA Society Nigeria compiled the data from its Salesforce Membership Database as at June 2026, and described the exercise as a way of recognising employers whose people “bring rigour, integrity and global best practices into the workplace every day.”
Analysts following the sector say the outcome is notable less for the ranking itself than for what it suggests about talent strategy across Africa’s financial services industry. A single institution developing more aspiring charterholders than the rest of the market combined raises the floor for professional standards nationally, not just within one balance sheet.
Every candidate who advances through the CFA Programme adds to a shared pool of ethics-trained, analytically rigorous professionals that Nigeria’s capital markets, pension funds and asset managers all eventually draw from.
Access Holdings Group Chief Executive Officer Innocent C. Ike, commenting on the rankings, framed the achievement in terms of institution-building rather than recruitment: “Every candidate on that list represents our commitment to building institutions and professionals that endure.”
The remark echoes a broader thesis increasingly voiced by market observers, that talent depth, not scale alone, is what will determine which African financial institutions earn lasting global credibility.
That distinction sits at the centre of Access’s stated ambition to become the World’s Most Respected African Financial Services Group. If the CFA numbers are any indication, the Group’s route to that goal runs less through square metres of branch network and more through the calibre of the people sitting inside it, a bet that Nigeria’s finance professionals, and the institutions that will one day hire them, are already placing alongside Access.
Nigeria Civil Aviation Authority (NCAA) has announced plans to introduce Radio Frequency Identification (RFID) baggage tracking technology across domestic and international airport terminals to tackle the growing problem of delayed, misrouted and missing luggages
Michael Achimugu, director, Public Affairs and Consumer Protection, NCAA, disclosed this at a stakeholder engagement forum in Lagos.
Achimugu said the RFID-enabled system would replace the traditional barcode-based baggage tracking framework and provide airlines and passengers with real-time visibility of checked luggage from check-in to final collection.
According to him, the technology would improve baggage traceability, reduce mishandling and strengthen accountability across the baggage-handling chain.
Unlike conventional barcode systems, RFID technology allows baggage to be automatically scanned at multiple points without requiring direct line of sight, enabling real-time tracking of luggage throughout its journey.
Achimugu said issues involving short-landed, missing, lost or damaged baggage had remained among the major complaints from air travellers, alongside flight delays.
He said the introduction of RFID technology was therefore aimed at improving baggage-handling standards and restoring passenger confidence in the aviation sector.
The NCAA said the initiative also aligns with IATA Resolution 753, which requires airlines to track baggage at key points during the passenger journey.
The authority expects the technology to provide more accurate information on the location of luggage, facilitate quicker resolution of baggage-related complaints and improve the overall passenger experience.
The NCAA said the initiative would also strengthen accountability among airlines and other stakeholders involved in baggage handling at Nigerian airports.
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