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ITU to Chart Roadmap for Future Digital Financial Services

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The International Telecommunication Union’s (ITU) Focus Group on Digital Financial Services (FG DFS) is set to meet in Washington DC, 27-29 April to discuss key elements of a global roadmap it is developing to help telecom and financial services regulators and operators around the world use digital and mobile technologies to address the issues around financial exclusion.

After months of research and investigation, each of the four Working Parties will unveil their initial findings and recommendations for the Focus Group to discuss, review and approve.

Speaking ahead of the event, Sacha Polverini, Chairman of the Focus Group and Senior Programme Officer of the Bill & Melinda Gates Foundation’s Financial Services for the Poor (FSP) programme said: “The work we are doing is incredibly important. It is the first time ITU has partnered with international organizations like the World Bank, CGAP (Consultative Group to Assist the Poor), GSMA (Groupe Speciale Mobile Association), AFI (Alliance for Financial Inclusion) and others to initiate a forum like this. The objective is to develop practical tools that the sector can use to fast track international best practices and help an estimated 2 billion people who remain either unbanked or underbanked in a world that is becoming increasingly digitalized.”

Polverini added: “Each team is looking at the key issues which most experts agree are the main challenges that DFS faces. We have some of the world’s top specialists in their respective fields working alongside us.”

“Low levels of financial inclusion represent a barrier to socio-economic development in developing countries,” said ITU Secretary-General Houlin Zhao. “Mobile money can be a game changer for people of limited income and an enabler for financial inclusion in developing countries. The recent growth of digital financial services has allowed millions of people who are otherwise excluded from the formal financial system to perform financial transactions relatively cheaply, securely, and reliably.”

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Having mapped the key issues, researched the challenges and taken evidence from experts from around the world, each Working Group is moving towards finalizing some of their initial findings. Key deliverables that will be put forward for discussion in Washington include:
–    Ecosystem: An analysis of the DFS ecosystem, government-to-person (G2P) flows and merchant acquisition. It will also be putting forward a draft standard MoU template for consideration which will provide for greater coordination between the telco and financial services sectors.
  –  Consumer Experience and Protection: An initial overview of the legal and regulatory framework for consumer protection and a report on quality of services issues.
 –   Interoperability: Will present an update on its proposed outline paper analysing the relevant layers and building blocks around interoperability which will map the existing environment and the ongoing development of a recommended toolkit.
  –  Technology Innovation and Competition: Provide an update on its forthcoming report on the evolution of technologies, competition and technical requirements in digital financial services.
Over 130 delegates from a diverse range of stakeholders are expected to attend, including financial service and telecom regulators, central banks, representatives from the corporate sector and leading academics.
 

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Surge in Fibre Cuts Hobbles Service Provisioning

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Nigeria’s telecom operators recorded 155, 397 fibre-cut incidents between April and May 2026, and these they blame on why  internet or calls suddenly stop working.

Surge in Fibre Cuts Hobbles Service Provisioning

 

Data from the Nigerian Communications Commission (NCC) showed fibre-cut incidents increased from 74 276 in April to a record 79 121 in May, bringing the two-month total to the highest level recorded by the industry.

This represents a 2 428% increase from the 5 934 incidents reported during the first quarter of 2026.

Vandalism remained the leading cause of fibre cuts, accounting for more than 54 000 incidents despite telecom infrastructure being designated as Critical National Information Infrastructure, a classification intended to strengthen protection of key digital assets.

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Also road construction constantly damages fiber where iggers and machines tear up buried cables during road repairs or construction.

Even with all these, some state governments make it hard for companies to fix cables quickly across different areas with all manners of fees and levies.

The NCC designation provides for penalties of up to 10 years’ imprisonment for offenders, but operators continue to face widespread infrastructure damage.

Proposed solutions, including Nigeria’s Dig-Once policy and AI-powered fibre sensing technologies, have yet to achieve widespread adoption.

The NCC is developing a cost-based framework for shared underground duct infrastructure, while operators are exploring AI-powered fibre sensing technologies that can detect cable damage in real time and improve network resilience.

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Nigeria is pursuing ambitious broadband targets under its National Broadband Plan and has expanded fibre deployment to about 35 000 kilometres.

However, infrastructure protection has not kept pace with network expansion, leaving subscribers vulnerable to unreliable connectivity despite continued operator investment.

 

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Helios Towers Secures $29m Facility to Expand Across Africa

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Standard Bank has partnered with Helios Towers to provide a $29 million Social Documentary Credit Facility. According to the financial services company, this transaction marks Standard Bank’s first Documentary Credit Facility structured in a Sustainable Finance format.

It notes that the facility will support the procurement and importation of telecommunications infrastructure and related services across Africa.

It will also provide payment certainty to suppliers, while supporting Helios Towers’ working capital requirements and infrastructure expansion programme, the bank adds.

Structured in accordance with the Loan Market Association’s Social Loan Principles, the financing is designed to promote digital connectivity and telecommunications infrastructure development in underserved markets.

This will help Helios Towers further expand its footprint and enhance mobile network coverage and connectivity across the continent.

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Helios Towers operates one of Africa’s independent telecommunications tower platforms, enabling mobile network operators to extend coverage across multiple markets.

Standard Bank notes that the facility supports the expansion of tower infrastructure and services, increased network densification and improved connectivity in underserved markets and remote regions across the African continent.

It will also drive digital inclusion and tackle the digital divide while supporting economic growth and socio-economic development.

“This transaction demonstrates the power of innovation in trade finance. By combining a first-to-market Social Documentary Credit Facility with a cross-border funding solution, Standard Bank has supported Helios Towers’ growth ambitions while helping extend digital connectivity to underserved communities across Africa,” says Benoit Samouilhan, global transaction banker at Standard Bank Corporate and Investment Banking.

According to the bank, this facility enables positive social impact by increasing and improving network coverage and connectivity in some of the world’s most remote regions.

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“Reliable digital infrastructure is fundamental to Africa’s future growth and development,” says Alex Carter, group finance director at Helios Towers.

“This facility provides us with the flexibility and certainty needed to support our ongoing infrastructure investments while advancing our mission of expanding connectivity across the continent. We value our longstanding relationship with Standard Bank and look forward to building on this partnership.”

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NCC Begins Stakeholder Consultation on MVNO Business Rules

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Nigerian Communications Commission (NCC) will on Thursday convene a stakeholders’ consultative forum to review the draft business rules for Mobile Virtual Network Operators (MVNOs) in Nigeria.

NCC Begins Stakeholder Consultation on MVNO Business Rules

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The forum, scheduled to hold at 10 a.m. at the NCC Annex Office, Mbora, Abuja, is expected to bring together telecommunications operators, industry associations and other stakeholders to provide input on the proposed regulatory framework before its finalisation.

The commission announced the event on its official social media platforms, inviting interested stakeholders to participate in the consultation process.

The engagement is part of the NCC’s efforts to strengthen the regulatory framework for MVNO operations and promote greater competition, innovation and consumer choice in Nigeria’s telecommunications sector.

Mobile Virtual Network Operators are telecommunications service providers that offer mobile services by leasing network capacity from licensed Mobile Network Operators (MNOs), rather than owning spectrum licences or telecommunications infrastructure.

The NCC has identified the MVNO licensing framework as one of its initiatives aimed at deepening competition, expanding access to telecommunications services and driving digital inclusion across the country.

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The consultative forum is expected to provide stakeholders with the opportunity to review the draft business rules, make recommendations and contribute to the development of a robust operational framework for the emerging MVNO segment.

The commission is expected to issue further details on the outcome of the consultation after the meeting.

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