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Courier Operations will be Better with Postal Commission – Oladapo

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David Cameron, Prime Minister of the United Kingdom
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Siyanbola Oladapo is the secretary general, Association of Nigeria Courier Operators (Anco) and managing director/ chief executive officer, Bowill Errands Courier.
Before, Oladapo established Bowill Errands in 2007, he worked for so many companies including Thompson Barradell Oil Service company, where he rose to general manager.
He has worked in the the banking industry, where he spent over a decade. In this interview with nkechi david – iwuchukwu, he spoke of Bowill Errands and other issues in the courier industry.

On Anco
Association of Nigeria Courier Operators (Anco), is an association open to individuals and Corporate bodies who engage in courier business, with the condition that they must be licensed by the CRD. The association, protects the interest of all licensed courier operators, maintains standard and practices in the Nigeria Courier Industries, enhance, facilitate and ensure professional standards, practices and procedures in Nigeria and review same as the need arises. The association also ensure that ethical practices are maintained in the industry, as we complement and assist in the activities and roles of the CRD (as particularly directed) towards sanitizing and ensuring the  application of professional ethics and standard practices in the Nigerian Courier Industry, ensure and encourage the provisions of good working environment for good courier delivery services and encourage synergy, merger and association of companies operation in the courier industry in the country. We will not start blowing our trumpet. I think we will leave it for the public to see what we have been able to achieve. For instance the incidence of dumping which you will not hear the way it was before. Again the CRD has been able to take us along in their training programmes and other matters affecting the industry. The department helped us to reach out to the Securities and Exchange Commission (SEC) and banks and other people that hitherto we didn’t have the opportunity of meeting.  Now with the Courier Consultative Forum (CCF) which is a forum for stakeholders in the courier business, we have been able to express the problems we are facing whether with registrars, companies or anyone and they have come to see us as practitioners and respect us better unlike when you go as an individual. Again, we have been able to invite some stakeholders to our meetings. In 2008, we were able to meet with National Drug Law Enforcement Agency (NDLEA) in our effort to sort out issues concerning trafficking in hard drugs.  We have been able to let them see that our members will not do any unprofessional thing and even if any of our members have any problem, he can come to us and we have been able to assist our members very well.  Again, don’t forget that we now have a functional website that you can access from anywhere. With this website you will know about us and get information. We also have a well organized secretariat with staff that carry out activities on our behalf. For those of us that have problems with the registrar, that is, those that are into bulk mailing, we have been able to see the registrars to let them know why they should be treated like partners in progress. Now, the incidence of dumping and sharp practices has reduced considerably. The two bodies NIACA and Anco also met with the postmaster general in 2008 to discuss industry issues, so we have been working closely with regulators.
Teething Problems
Number one on the list is erratic power supply, bad road network, multiple charges by government agencies, security, which does not allow for 24 hours service and of course finance. Again, there is another problem of understanding why people had to register with the association. Thirdly, initially people didn’t believe in people regulating them to tell them to do things in a good way.  These were some the challenges we faced and after that we were able to overcome. People now have confidence in the association; more people are now joining the association. The CRD is supporting us so much .Again, other executive bodies have been able to see us as partners they can talk to against when there was no such body. Now they know there is a body recognized by the Federal Government and so these were what I considered as the teething problems but now things are better.
Postal Commission
I want to recall that when Lagos State government with the good intention of Raji Rasaki in trying to make things happen passed the coronal law that when somebody dies you won’t talk about it but other stakeholders kicked against it and the governor recalled it being a listening governor. At the national level, the process of legislation has to pass through various levels. Even with the postal bill, we made our input into the draft document when we saw the contents and discovered there were some aspects of it that we felt would be detrimental to our business. If the draft bill had been passed the way it was it would have affected our business which was not the intention of the government. I can assure you, from what we have seen on ground, the legislation will see the light of the day before the end of the year and when it does you will see that we are better off.
Government Effort to Help the Industry Grow
Government can do a lot to facilitate the growth of the courier industry in this country, but most importantly they should provide an enabling working environment to knock off all the teething problems which I mentioned earlier.
Local Government Harassment
We have been meeting with authorities concerned about this. Governor Fashola has brought a lot of finesse to administration in Lagos State and has tasked local government chairmen to ensure that in their various jurisdictions that things are done within the ambit of the law, as he leads by example. We see things getting better in that respect as we now see where to report. You can even visit the governor’s website and send anything to him and say this is where this is happening. You can be too sure he will listen to you. We also now have his commissioners’ phone numbers, local government chairmen and their phone numbers including those of Fashola’s aides for us to contact them any time and explain our problem. I think the way Lagos State government is going about it, things will get better this year. The problem with the local governments is that they all want to collect revenue but they shouldn’t do it the wrong way. What we are asking is for them to give us the list of what courier operators are expected to pay and we will look at it and advise our members accordingly. We are law abiding citizens. Discussions are still ongoing but I know we will get there. I am optimistic that things will get better this year as the forum we are trying to create will bring a better understanding between us and the local governments.   This is necessary to avoid delay in the movement of goods and services as our business has to do with speed.
Impact of IT Revolution
Positive!  It has reduced the time that we spend in doing things, reduced much paper work, boosted our revenue and assisted the industry in going beyond where we think we are going to.
Bowill Errands Courier
Bowill commenced operations in 2007. The Express courier service company, also offers inbound, outbound, haulage, pick up and domestic express cargo. One unique thing about the company is its defined goals. When I say defined goals, I mean that from the day the company commenced operations, we had set our targets and have been adding value to our services. In this industry, we all know the rules of the game and also know that there are some things we must not do no matter the situation. If within two years of operation we are successful, it is because we believe in what we have set out to do. We also beef up any department in the company that needs more hands even as we don’t play with training of personnel.
Training of Personnel
Training is very relevant in our system. Like I keep saying, there is no school for courier and the only thing we could do is that every body has to learn more as things move faster.  The things you did two years ago may now need new processes. Like a doctor who graduated few years ago and feels he is a medical doctor, he needs to update his knowledge regularly. Every day there are new sicknesses and even old ones are resisting medication, there is need for the medical workers to face these challenges squarely. The same thing applies to courier. We are trying to collaborate with the Courier Regulatory Department (CRD) of Nipost, on training. Training of course is one of the mandatory prerequisites an operator must meet before his license will be renewed. Initially some operators were skeptical about training but after being part of the exercise, they are better informed about the new trends in the industry .so we have been able to achieve much in terms of training especially the new entrants who do not know much about courier.


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Court Jails ‘Colonel’, ‘Major’ of Global Money-Laundering Ring

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A “colonel and a major” in a “worldwide highly sophisticated money-laundering syndicate on a breathtaking scale” have been jailed for nine years and 7 and half years respectively.

Court Jails ‘Colonel’, ‘Major’ of Global Money-Laundering Ring

Ejike Francis Ogbuefi (42) of Clonard Road, Crumlin, Dublin 12, and Steven Silvester (32) of the Paddocks, Morristown, Newbridge, Co Kildare, were both convicted of directing the activities of a criminal organisation following a trial at Dublin Circuit Criminal Court in February.

Ogbuefi was also convicted of 32 counts of money laundering and seven of conspiracy to launder money.

The jury also convicted Silvester of five counts of money laundering, two of attempted money laundering, four of conspiracy to launder money and one of using a false instrument.

Both defendants had no previous convictions here or in another jurisdiction.

The court heard that both men were assessed to be above mule herders and money mules in the operation, with Ogbuefi having a more active role.

During the sentence hearing, Judge Martin Nolan suggested to the investigating garda that the men were a “colonel and a major”, which Det Garda Steven Kelly agreed with.

Imposing sentence on Friday, the judge said both men were involved in the offending and played certain roles.

He noted that the scheme’s ambition was to “get accounts to launder illicit monies” which were “undoubtedly the product of criminal behaviour” and that third parties unknown to the court suffered as a result.

“Both men were reasonably experienced in how the banking system works” and aware of its weaknesses which they tested, sometimes successfully, the judge said.

The judge said he had considered the mitigation and there was a “good chance” the men would not reoffend in future, but that the court could not be certain.

The judge noted that money laundering is a “serious problem” and the court often dealt with cases of people who provided their bank details to be used in these schemes.

“These bank accounts are absolutely necessary for all fraud, because monies have to come to earth somewhere,“ the judge said, noting that the defendants’ main role was to procure bank accounts so that money could be sent to others who profited.

He imposed on Ogbuefi a sentence of nine years and imposed a 7½ year sentence on Silvester, whom he considered to be at a lower level.

Kelly told Seoirse Ó Dúnlaing, prosecuting, that the Garda investigation looked at various bank accounts, transactions and online communications.

Evidence suggested both men were receiving requests, often from phone numbers in Nigeria, to launder money from different types of frauds.

Kelly agreed with Conor Devally, defending Ogbuefi, that his client is from Nigeria and his family is law-abiding.

Garda Kelly agreed with Maurice Coffey, defending Silvester, that his client became involved in this criminality some time after his arrival in Ireland in 2015 and had no record of shopping in high-end stores or trappings of wealth.

It was also accepted that Ogbuefi appeared to have a more active role than Silvester.

Defence counsel told the court their clients accepted the verdicts of the jury and were remorseful.

Testimonials were handed to the court on behalf of both men.

Mr Devally asked the court to view Ogbuefi as being “appointed to a position of local authority in a wider organisation”.

Mr Coffey said Silvester was under pressure and desperate at the time.

He asked the court to consider that his client did not come to Ireland to get involved in this offending, but fell into temptation at a time of vulnerability.


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Activist Warns against Rising Junk Food Culture in Nigeria

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Nnimmo Bassey, environmental activist and food sovereignty advocate has raised concerns over the growing influence of junk food culture and global food politics on Nigeria’s food systems.

Activist Warns against Rising Junk Food Culture in Nigeria

Nnimmo Bassey, environmental activist

Bassey warned that the increasing consumption of highly processed foods poses serious risks to public health, cultural identity, and national food security.

He made these remarks on Thursday while speaking at the Sustain-Ability Academy lecture on Food, Power and the  Politics of Hunger, organised by the Health of Mother Earth Foundation in collaboration with the University of Port Harcourt.

“Food is not just for sustenance; it is central to our identity, our relationships, and our traditions,” he said.

He explained that traditional diets reflect the diversity of Nigeria’s ethnic groups and have historically fostered unity within communities.

Bassey traced the evolution of food systems in Nigeria, highlighting how colonialism, commerce, and conflict have reshaped local diets.

He referenced the Nigerian Civil War as a turning point when food was weaponized, leading to widespread malnutrition and long-term dietary changes, particularly in the Eastern region.

The activist criticized the rapid rise of fast food consumption, describing it as a product of modern society’s demand for instant gratification.

According to him, fast food outlets use sensory stimulation, bright lighting, loud music, and constant visual entertainment to distract consumers from questioning the nutritional value of what they eat.

“People leave with more than just a full stomach, they carry heavy metals, artificial colourings, and harmful substances in their bodies,” he said.

Bassey also expressed alarm over the increasing presence of genetically modified organisms (GMOs) in Nigeria’s food system.

He argued that such products, often introduced without sufficient scrutiny, could have long-term health and environmental consequences.

He further cautioned against the role of political leaders in normalizing unhealthy consumption patterns.

“When top politicians publicly consume junk food and sugary drinks, they send a dangerous message that such habits are acceptable or even desirable,” he said.

At the heart of his argument is what he described as “food colonialism” a system driven by global power dynamics, where economic pressures, debt, and cultural influence shape local food choices to benefit multinational corporations at the expense of local farmers.

Bassey called for a “decolonization” of food systems across Africa, urging governments and citizens to prioritize indigenous foods, protect seed-sharing traditions, and resist policies that undermine local agricultural practices.

He also challenged prevailing narratives around hunger, questioning whether food insecurity is truly a result of low productivity.

“In countries like Nigeria, nearly half of all food produced goes to waste. The issue is not just production, but distribution, policy, and power,” he explained.

The session concluded with a call for urgent reforms to ensure fairness, resilience, and sustainability in food systems, with a focus on supporting smallholder farmers and addressing the structural causes of hunger.


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Gartner Forecasts Surge in AI-powered Public Services

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At least 80% of governments will deploy artificial intelligence (AI) agents to automate routine decision-making, enhancing efficiency and service delivery by 2028.

This is according to market research firm Gartner, which highlights a growing shift toward digital governance, where AI-powered systems will increasingly handle repetitive administrative tasks, such as processing applications, managing public records and responding to citizen queries.

“Government chief information officers are under growing pressure to embed AI into decision-making capabilities rapidly and responsibly,” says Daniel Nieto, senior director analyst at Gartner. “The rise of multimodal AI, alongside conversational and agentic systems, has expanded what public organisations can automate, understand and anticipate.”

The Gartner report comes as South Africa is moving to embed AI into public administration, with early use cases emerging across service delivery, disaster response and internal operations, even as full-scale deployment of autonomous “AI agents” remains some years away.

The country’s National AI Policy Framework, released in 2024, has set the direction for adoption, with a comprehensive national policy expected by 2027.

Implementation is likely to follow from 2027 onwards, positioning the country for a more structured and regulated rollout of advanced AI systems across departments.

While South Africa has yet to deploy AI agents at scale, government and research initiatives indicate that agent-like systems are already taking shape.

Global use cases

Globally, governments are rapidly deploying AI agents to automate public services and internal operations, shifting from simple chatbots to systems that can execute tasks and coordinate workflows.

In the US, federal and city agencies are using AI agents to handle citizen queries, draft documents and manage call centres, while in China, autonomous systems are being integrated into administrative processes and urban management.

European governments are piloting AI-driven tools in policing and public service delivery, and in emerging markets, agentic platforms are being used to improve disaster response, financial inclusion and digital identity systems.

However, Gartner notes that fragmentation is one of the most persistent barriers to AI value in government.

According to a Gartner survey of 138 respondents from government organisations worldwide between July and September 2025, 41% of respondents cited siloed strategies and 31% cited legacy systems as key challenges to adopting and implementing digital solutions.

“Technology modernisation alone has not resolved these issues,” says Nieto.

The market analyst firm says as AI transitions from experimentation to being deeply embedded in decision-making, governance approaches must also evolve. It points out that traditionally, AI governance has centred on managing models, data and algorithms.

However, it states that decision intelligence (DI) shifts this focus towards the governance of decisions themselves; for example, on how they are designed, executed, monitored and audited. This shift in governance is especially critical in government, where public legitimacy relies on transparency and fairness, the firm explains.

Measurable impact

The Gartner survey found that 39% of respondents cited improved service and citizen satisfaction as primary reasons to invest in building citizen trust.

The firm notes that DI offers a structural foundation for operationalising this trust by making decision pathways explicit and auditable.

“By governing decisions, rather than just isolated AI components, governments can better balance automation with human judgement, particularly in high-stakes or rights-impacting contexts,” says Nieto. “Regulated industries and governments cannot rely on opaque ‘black box’ systems for consequential decisions. DI elevates explainability from a technical requirement to a governance imperative.”

Because of the need for transparency in decision-making, Gartner predicts that by 2029, 70% of government agencies will require explainable AI (XAI) and human-in-the-loop (HITL) mechanisms for all automated decisions that impact citizen service delivery.

Gartner explains that XAI and HITL designs are foundational to public-sector DI. These mechanisms ensure decision logic can be inspected, explained and challenged. Because of XAI and HITL, humans also retain authority over exceptions, appeals and high-risk cases, and accountability is preserved even as automation increases, it adds.

While efficiency remains important, Gartner says citizen trust in government’s ability to provide effective services is becoming a key driver of digital transformation. Fifty percent of government respondents cited improved citizen experience as one of their top three priorities.

“As AI and decision intelligence increasingly automate and streamline service delivery, the traditional notion of ‘citizen experience’ evolves,” says Nieto.

“When citizens receive what they need from the government automatically, direct interactions may decrease, making trust in the system’s reliability, fairness and transparency even more critical. Because trust is so imperative in these situations, the predictive capacity to anticipate potential needs could reshape how government digital services are delivered.”

 


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