General News
GTBank to Mark 2010 Customer Service Week
Guaranty Trust Bank Plc is set to celebrate 20 years of superior service delivery with its numerous customers all over the world from October 4th – 8th, 2010, as service oriented organizations around the world prepare to mark this year’s Customer Service Week
Tayo Aderinokun, managing director, GTBank while speaking on the 2010 Customer Service Week themed, ‘SERVICE since 1990’said exceptional service delivery remains a core foundation of the bank’s brand and the 2010 Customer Service week, which is coming at a time when the bank celebrates its 20th Anniversary, is another opportunity to reemphasize and recognize the efforts and contributions of the bank’s numerous customers over the years.
He also enjoined all customers and non-customers alike to sign on to the bank’s website and online social community sites to participate in ongoing discussions on how to improve service delivery within Guaranty Trust Bank
The Customer Service Week is an international event devoted to recognizing the importance of customer service and honoring the people who have contributed immensely towards service revolution. It is celebrated annually worldwide during the first full week of October.
Some of the activities earmarked for the week include Guest Tellering – an exercise where top executives of the bank serve as tellers in various branches. This initiative was first introduced in 1991 when the bank commenced operations as a mandatory responsibility for all staff irrespective of position and over the years, it has become a recurring activity.
Established in 1990, Guaranty Trust Bank plc has grown organically over the years to become one of Africa’s foremost financial institutions operating from over 180 business locations in Nigeria, Gambia, Ghana, Liberia, Sierra Leone and the United Kingdom. The bank was recently adjudged the ‘Best Bank in Nigeria 2010’ at the Euromoney Awards for Excellence.
General News
NITDA DG Reaffirms Nigeria–U.S. Partnership on Data Privacy, AI and Cybersecurity

Kashifu Inuwa Abdullahi, Director General of the National Information Technology Development Agency (NITDA), has reaffirmed Nigeria’s commitment to strengthening collaboration with the United States in building a secure, trusted, and resilient digital ecosystem, with a particular focus on data privacy, artificial intelligence, cybersecurity, and capacity building.

NITDA
He stated this while delivering an address at the Nigeria Data Privacy Capacity Building Workshop organised by the United States Department of State, in collaboration with the Nigerian Mission and relevant stakeholders in the digital ecosystem.
Expressing his excitement at the engagement, Inuwa described the workshop as a strong revalidation of the long-standing partnership between Nigeria and the United States in advancing the country’s technical and digital systems.
According to him, the collaboration is not a new initiative but part of a growing and deliberate effort by both countries to jointly address emerging digital challenges and opportunities.
Inuwa recalled that in April 2024, Nigeria and the United States, through the U.S.–Nigeria Binational Commission, agreed to work together on key areas including data privacy, artificial intelligence, cybersecurity, capacity building, and other aspects of digital development.
He further noted that the same year witnessed the successful hosting of an Artificial Intelligence Conference, co-hosted by the Nigerian Government and the U.S. Mission in Nigeria, as well as Nigeria’s participation in engagements with U.S. cybersecurity companies to explore partnerships aimed at strengthening Nigeria’s technical ecosystem.
He explained that NITDA’s emphasis on data privacy, AI, cybersecurity, and policy is anchored on one central objective: building trust in the digital ecosystem, adding that trust is a critical enabler of digital transformation, as its absence slows down innovation and increases costs, while its presence accelerates progress and reduces barriers to growth.
The NITDA Boss stressed that building a prosperous digital economy requires deliberate efforts to safeguard data privacy, strengthen security frameworks, and deploy AI responsibly.
He noted that artificial intelligence relies on data, data demands privacy, and privacy can only be guaranteed through strong security, making it impossible to address these issues in isolation.
Inuwa described the workshop as the beginning of broader engagements and deeper collaboration in other strategic areas, particularly as Nigeria continues to position itself as a key player in the global digital economy.
He disclosed that following the participation of the U.S. Mission in Nigeria’s National Cybersecurity Conference last year, plans are underway to expand the conference into an international cybersecurity platform this year.
According to him, the international conference will provide an opportunity for U.S. cybersecurity companies to showcase their technologies, explore partnerships with Nigerian firms developing local cyber solutions, and jointly strengthen Nigeria’s cybersecurity ecosystem.
Inuwa also reassured partners and stakeholders of NITDA’s commitment to building the right policies and enabling environment for innovation to thrive.
He noted that Nigeria, alongside Africa, represents the next frontier of the digital economy, driven by a young, digital-native population and a large, expanding market.
He said that while many public and private sector organisations in Nigeria rely on U.S. technologies to build their digital systems, the country also possesses significant local talent capable of developing homegrown solutions to address national and regional challenges.
He added that NITDA remains committed to working with international partners to build local capacity and promote Nigeria’s digital self-determination.
According to the DG, digital technology is no longer optional, as it represents the future of economic growth and development, and no nation can afford to be left behind.
He emphasised that the only way to fully harness the opportunities of the ongoing AI revolution is by safeguarding privacy, establishing sound policies, and laying a strong digital foundation capable of supporting rapid technological advancement.
He appreciated the U.S. Department of State and the U.S. Mission in Nigeria for their continued partnership and support, expressing optimism that the collaboration will be further strengthened to explore new areas of cooperation, particularly in cybersecurity and artificial intelligence, for the mutual benefit of both countries.
General News
Paradigm Initiative Condemns the Internet Shutdown and Media Restrictions in Uganda Ahead of the 2026 General Election

Paradigm Initiative (PIN) strongly condemns the internet shutdown implemented in Uganda ahead of Thursday’s general election, as well as the restrictions placed on media coverage of protests and demonstrations. These actions constitute serious violations of digital rights, media freedom, and democratic principles at a critical moment in the country’s electoral process.

Internet Shutdown
Evidence indicates that internet access across Uganda has been disrupted, affecting social media platforms, messaging services, and online news outlets.
This development comes despite earlier public assurances by the Uganda Communications Commission that the government did not intend to shut down the internet during the elections.
The shutdown represents a troubling reversal of that commitment and raises serious concerns about transparency, accountability, and respect for fundamental rights.
Uganda has a well-documented history of internet shutdowns during elections, including during the 2016 and 2021 general elections. In 2021, a near-total internet blackout lasted several days, severely undermining freedom of expression, access to information, election observation, media reporting, and economic activity.
Repeating these measures despite widespread national, regional, and international condemnation demonstrates a continued pattern of using digital restrictions as a tool of election management.
Paradigm Initiative further condemns directives preventing media houses from covering protests or demonstrations during this period. Such restrictions violate media freedom and the public’s right to receive information, and undermine the role of the press as a democratic watchdog. Suppressing coverage of protests fuels misinformation, heightens tension, and erodes public trust in the electoral process.
Article 29 of the Constitution of the Republic of Uganda guarantees the rights to freedom of expression, freedom of the press and other media, and access to information. Uganda is also a State Party to the International Covenant on Civil and Political Rights (ICCPR) and the African Charter on Human and Peoples’ Rights, which protect these rights under Articles 19 and 9, respectively.
Any restriction on these rights must meet the strict tests of legality, necessity, proportionality, and legitimate aim. Blanket internet shutdowns and platform restrictions fail these tests and are incompatible with Uganda’s constitutional and international obligations.
At the international level, the United Nations Special Rapporteur on the promotion and protection of the right to freedom of opinion and expression, together with other UN Special Procedures mandate holders, has consistently affirmed that internet shutdowns are inherently disproportionate and can never be justified under international human rights law, including during elections, protests, or periods of political tension.
The African Commission on Human and Peoples’ Rights has recently issued a specific call urging the Government of Uganda to keep the internet on and to respect freedom of expression and media freedom during the current electoral period.
This call builds on established African human rights standards, including Resolution 580 on Internet Shutdowns and Elections in Africa and Principle 38 of the Declaration of Principles on Freedom of Expression and Access to Information in Africa, which prohibits States from interfering with access to digital technologies.
Internet Service Providers and technology companies operating in Uganda also bear responsibility under the UN Guiding Principles on Business and Human Rights to respect human rights, ensure transparency, and avoid complicity in unlawful or disproportionate restrictions on connectivity.
Paradigm Initiative calls for:
The immediate restoration of full internet access across Uganda and an end to all forms of digital disruption during and after the electoral period.
The withdrawal of all directives restricting media coverage of protests, demonstrations, or political developments during elections.
Accountability from Internet Service Providers, including the publication of transparency reports to users detailing government orders affecting internet access.
General News
PalmPay, Premier Cool to Reward 10,000 Nigerians with ₦100m in “10k for 10k Campaign”

Premier Cool, Nigeria’s leading antibacterial cooling bar soap, has announced the launch of its nationwide consumer promotion, “10K for 10K”, in partnership with Palmpay, Nigeria’s leading digital bank.

This promo is designed to reward 10,000 Nigerians with ₦10,000, amounting to a total of ₦100 million in cash rewards paid instantly via PalmPay wallets. Running from January 12 to April 11, 2026, 111 winners will emerge daily throughout the three months.
Speaking on the campaign, the MD PZ Cussons Africa, Mr Oghale Elueni, said ‘At a time when financial pressure is real for many households, this promo is our way of easing the load and refreshing Nigerians, emotionally and financially, with a brand they already know and trust.
Participation is straightforward, and reward is instant on your PalmPay wallet
Consumers can take part in three easy steps:
- Buy a promo-coded pack of Premier Cool 110g (Ultimate or Black) and unwrap to reveal a unique code inside.
- Scan the QR code on the pack, which leads directly to the campaign microsite and the PalmPay app.
- Enter the unique code on PalmPay for an instant draw and a chance to win ₦10,000 instantly.
New PalmPay users participating in the campaign will also enjoy a welcome bonus of up to ₦5,550, further reinforcing PalmPay’s commitment to delivering practical value and smarter everyday banking.
Also speaking at the launch, Managing Director of PalmPay Nigeria, Chika Nwosu, noted that this campaign reflects PalmPay’s commitment to delivering real, everyday value to Nigerians. By partnering with a brand that families have trusted for decades, we are reinforcing our promise of smarter banking that supports daily living, saving, and financial growth.”
Rewarding Loyalty, the Premier Cool Way
Premier Cool understands the value of loyalty and believes freshness should come with real rewards. With the 10K for 10K Promo in partnership with PalmPay, Premier Cool reinforces its commitment to consumers through meaningful engagement, proving that staying fresh pays.
With decades of heritage under PZ Cussons, Premier Cool remains a symbol of reliability, family well-being, and consistent quality in Nigerian homes.
PalmPay is driving financial inclusion and economic empowerment in underserved emerging markets. Through its secure, user-friendly, and inclusive suite of financial services, PalmPay empowers individuals and businesses with tools to manage and grow their money.
PalmPay offers a comprehensive range of products, including mobile payments, savings, and micro-insurance via its app and mobile money agent network.
E-Financial2 days agoWema Bank Upgrades ALAT Banking App
General News2 days agoFirm Launches AI-powered Platform to Simplify New Tax Laws
Telecom2 days agoX Suspends Twitter Account for Rules Violation
E-Business2 days agoStudy Reveals 88.5% of Phishing Attacks Focus on Stealing Account Credentials
News2 days agoNigeria, Others Lag Behind as Egypt Tops Africa in AI Readiness
General News1 day agoPalmPay, Premier Cool to Reward 10,000 Nigerians with ₦100m in “10k for 10k Campaign”
E-Business1 day agoKaspersky Warns Telecom Threats from 2025 will Carry into 2026 as New Technology Adds New Risk
General News2 days agoWhy Nigeria’s New Tax Regime Will Fail Without Public Trust













