General News
Nigerians Love to Shop, But Limited by Delivery System- Okeke

Mrs. Vivian Okeke, managing director and chief executive officer, TransRoyal Courier Nigeria Limited, said that delivery sector is key to the survival of online businesses, especially the e-commerce platforms.
Okeke with over 18 years’ experience in courier/postal industry, has built TransRoyal to a reputable standard plying regional, nation and international routes.
Prior to that, she had worked in the oil and gas industry. In this interview with Nigeria CommunicationsWeek, she stressed on key areas entrepreneurs must understudy to survive in the sector; berating Government for lackadaisical attitude towards the development of the sector.
TransRoyal Courier’s Beginning
We commenced operations in 1998 and currently have branch offices in all major cities in Nigeria. As a company with a penchant for excellence, we offer a variety of services; initially, our service was solely bulk-mailing which includes the distribution of mails such as annual reports, dividend warrants, among others. With time, we set our eyes on wider scopes.
This brought about the initial drive for us to open several offices, as a prerequisite for efficiency and speedy delivery.
Today, we render ‘Express Delivery’, which involves the delivery of mails/parcels for banks and other corporate institutions; through intra-city, nationwide, regional and direct services. We deliver such mails within 24-hours. We also diversified into haulage, logistics & cargo.
Through research, we found that sub-sector very attractive. We acquired trucks ranging between 5 to 30 tons.
One good thing about this aspect of our business is that the goods conveyed are covered by GIT insurance. We have a department on clearing and forwarding which has given our customers more reasons to do business with us. We clear goods for them, whether by air, land or sea and still deliver to their door-steps.
Warehousing is at the core of our business as well. There are customers who wouldn’t want to start opening warehouses, due to the finance and time involved, therefore, we delved into it. It has also helped our timely delivery of the goods, especially, across different regions.
Now the world has become a global village, removing the barriers in trading across borders, particularly, with the advent of the internet. Nigerians also should benefit from this.
Nigerians love to shop but are limited at the point of delivery. Many shops abroad do not ship goods directly to Nigeria. We at Transroyal are determined to meet the needs of businesses and our customers which led to our partnership with “Yourpersonalshopper.com”.
Challenges to Business Expansions
We were fortunate to have secured a SME loan from the bank in 2006. The loan actually helped our expansion plans, because it is not always easy for small businesses to secure such loans.
Today, we have been able to keep our heads above water, as the loans have been fully paid up.
Separating Self from Business
As a professional with many years of experience, I understand the risk of not differentiating between personal affairs and business.
I have also worked in the oil and gas industry where records and information management are key to performances.
Courier business involves adequate book-keeping and the recruitment of qualified personnel. Many think that our industry is an all comer’s affair. It is a lie.
If you are not equipped with the required skills, you will find it difficult to weather the storms. You should have qualified accountant, administrators, and other staff which lessens the burden on management, because you will pay less attention to the primary roles of these personnel. When you delegate duties, you have to back it up with the authority to carry them out.
E-Commerce Services (Delivery) Partnership with Yourpersonalshopper.com
That is our launching pad into the world of e-commerce delivery. On daily basis, people are embracing the platform.
There are those who are having issues about dispatching their parcels from overseas to Nigeria. We are standing in the gap.
Before now, people have to travel to buy and carry their goods themselves or wait till a relative or friend travels, before they can take delivery.
Now once you register with us, from the comfort of your home/office you can place your orders and have it delivered to your doorsteps, within a number of days.
If we calculate the man-hours lost, cost of traveling, visa cost, and other resources lost because you are traveling or sending someone to get the products, then you will appreciate this partnership, which takes the stress off the shoulders of our clients. Simply sign up with www.yourpersonalshopper.com.
E-Commerce vs Indigenous Courier Companies
The e-commerce platforms can thrive or deliver purchased items flawlessly with the help of courier companies. It is either they register a courier company with the Courier Regulatory Department of NIPOST or partner with an existing courier company.
In this era of specialization, it is quite cost-saving and more efficient to partner with a courier company than floating one which comes with its attendant challenges.
These challenges may delay operations and meeting customers’ demand on time. It is usually better to allow professionals handle the business.
Foreign Courier Companies Perform Better Than Indigenous, why?
I beg to differ with that notion. I don’t subscribe to the school of thought that says foreign courier companies perform better (in Nigeria) than the indigenous ones.
In Nigeria the foreign courier companies are mostly run by Nigerians. Even the indigenous courier companies have international partners.
Transroyal Courier has an international partner. The channels of delivery, mode of transport are the same so they both perform creditably well in terms of efficiency.
Government Neglecting Courier Sector
Apparently, there is a sort of debate that courier/postal sector be moved to the Ministry of Transport.
But, I feel, it is not about where we are placed as a sector rather it is where we will get adequate attention. It is very unfortunate that the post/courier is not being recognized.
The industry is seemingly abandoned by the past administrations. Since 1985 when the telecoms and postal was divided by the then Head of State, General Muhammad Buhari, we have seen the telecommunications industry grow in leaps and bounds, because they have an independent regulator, the Nigerian Communications Commission (NCC) which has been regulating this sector. Unlike the telecoms, the post has been neglected.
Without an independent regulator it will be difficult for the post to tap into its potentials. Even the Government owned NIPOST has not harnessed its full potentials. They are not finding it easy with a player-regulator responsibilities imposed on them.
The bureaucracies involved in carrying out their functions also limit their performances. And you cannot regulate yourself.
Government has been unresponsive to the plights of the sector. We have been clamouring for reforms in the sector since 2004, when the first national courier summit was held.
We were happy in 2015 when the Federal Executive Council (FEC) sent a bill to the National Assembly on the proposed reforms. We thought by now it would have been passed. Even smaller neighbouring African countries have regulators and the sector is adding value to the GDP of their respective economies.
Courier sector is very large and dynamic and has huge capacity to employ labour. If over 200 courier operators in Nigeria are to operate offices across the major cities in Nigeria, we can create thousands of jobs through this industry. However, we are confident the present administration will look into the plight of the sector.
Leading ANCO Delegation to the Institute of Courier (IoC)
Courier is a professional field. Thus, the Association of Nigeria Courier Operators (ANCO) deemed it wise to lead the cause for lifting the barriers to professionalizing the sector.
So, we considered the need for an Institute of Courier (in Nigeria) to standardize operations and project ethics of the profession.
We will be partnering with the Institute of Courier UK, Nigeria and British Universities to offer courier related courses, trainings and certifications. This will in no measure enhance skills and proper staffing in the sector, from managerial level to dispatch.
Relevance of Independent Regulator to Achieving the Course
Well, the Association believes having an Independent Regulator would have fast-tracked the development of the courier industry, but we as an association are unrelenting in our efforts to drive the development of the sector.
With an Independent Regulator the industry would contribute immensely to the Gross Domestic Product (GDP) of the country and provide thousands of jobs to Nigerians.
Impact of Certain Economic Policies on Courier Industry
Yes, certain economic policies do impact negatively on the courier industry, like the ban on motorcycles by some State Governments affected our business. Particularly in Benin where there is an outright ban on the use of motorcycles.
We appealed to some state governments who modified the ban to allow courier companies free access. As courier which must ensure timely delivery of items, the use of motorcycles is essential particularly many places where we have bad roads.
The power situation is not helping matters as well. We implore the government to end this perennial problem in the country. We know the great impact this will have on the economy.
‘Money Bags’ Investors in Courier Business
Investment is always welcome in the courier industry. Nigeria is a big market and there is always room for more.
They have to ensure they engage the right people with expertise and experience to ensure success.
This is one of the reasons a Regulator is needed to ensure things are done with best practices and rid the industry of unethical practices.
ANCO is at the forefront on the call on government to establish an Independent Regulator for the industry. That is the only way out. .
Multiple-Taxation
This is killing companies subtly, perpetuated mostly by local government and their agents. I don’t understand why they demand that we obtain license and pay levies per local government. This is Multiple Taxation. In other climes, once you have a paper from the Government, it covers your operations at every level.
This case of multiple taxation is prevalent in the oil producing States like Warri, Port Harcourt; every local government expects you to register with them. It is challenging and unhealthy for business growth. Because of this challenge, we have been having meetings with different stakeholders, as speed is paramount in courier business.
Delaying a dispatch bike or van for more than 10 minutes can cause untimely death. Yes! By the time you are to deliver a medical sample or laboratory test, and these local government officials detain the dispatch-man and his working tools, it can cause very serious damage in the life of another man.
Customer Care in Courier Sector
To us in TransRoyal, the customer is the king. We have a dedicated customer care unit that attends to the needs of customers to ensure their satisfaction.
Using our courier software and most up-to-date computer technology, enables our clients to track/trace the status of their shipments during their transit and provide full information on them at destination.
Our vision in Transroyal (TRC) is to create Trust, ensure Reliability and keep our customers’ Confidence always.
How Entrepreneurs can Thrive in Courier Business
As a starter (startup) it is not easy to float a courier business or any business for that matter. You need to learn the trade.
Courier business is capital intensive and you need expertise. There are technology, processes, and special skills needed for one to succeed in the business.
That is why we are emphasizing on trainings and certifications. Every department in courier business has its peculiarities.
Licensing and Renewal
The disagreement with regards to licensing, especially, the yearly renewal, has not been resolved.
The fees are arbitrary compared to other sectors and the courier business in other climes.
We have had series of meetings with the Courier Regulatory Department (CRD), which led to the former reducing of the fees, but in view of the economic realities, we still want a downward review of the renewal fees. This will encourage the industry to grow.
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General News
Interpol Arrests over 570 Cybercriminals across Africa

More than 570 cybercriminals were arrested as part of a sweeping international operation aimed at stopping online fraud operations.

Interpol’s Operation Sentinel, part of its African Joint Operation Against Cybercrime, focused on cybercrime that involved business email compromise, digital extortion and ransomware.
Business email compromise is a technique that uses the identity of a trusted figure, such as a company officer, to trick employees into providing money or revealing corporate secrets.
Digital extortion and ransomware are similar methods of stealing personal information or locking down a computer system and then demanding money from the victim to regain access.
The monthlong investigation in late 2025 recovered $3 million in stolen funds, shut down 6,000 malicious links and decrypted six distinct ransomware programs.
In one scam, fraudsters targeted a Senegalese petroleum company with a business email compromise attack. Attackers used the company’s internal email system, impersonating company executives to authorize fraudulent wire transfers totaling nearly $8 million.
Senegalese authorities stopped the transfers before the criminals could withdraw the funds, according to Interpol.
In Ghana, a ransomware attack against a financial institution encrypted 100 terabytes of data and stole approximately $120,000, disrupting critical services.
Using advanced malware analysis, Ghanaian authorities identified the ransomware software and developed a decryption tool that recovered nearly 30 terabytes of data.
Ghanaian authorities also helped to dismantle a major cyber fraud network operating across their country and Nigeria that stole more than $400,000 from more than 200victims.
Scammers used professionally designed websites and mobile apps to mimic well-known fast-food brands, collecting payments but never delivering orders. Authorities arrested 10 people in Ghana, confiscated more than 100 digital devices and took 30 fraudulent servers offline.
In Benin, authorities took down 43 malicious domains and 4,318 social media accounts linked to extortion schemes and scams, leading to 106 arrests.
Operation Sentinel was the latest takedown of cybercriminals across Africa. In August, Operation Serengeti 2.0 arrested more than 1,200 suspects, confiscated more than $97 million stolen from victims and shut down 25 cryptocurrency mining centers allegedly run by 60 Chinese nationals in Angola.
“The scale and sophistication of cyberattacks across Africa are accelerating, especially against critical sectors like finance and energy,” Neal Jetton, Interpol’s director of cybercrime, said.
As internet access expands rapidly across Africa — largely through mobile phone networks — cybersecurity and education continue to lag, leaving people and companies vulnerable to cybercriminals.
Countries with the largest online populations, including South Africa and Egypt, tend to suffer the highest number of cybercrime events. Security experts estimate that cybercrime accounts for 30% of all crime in West and East Africa.
Nigeria, in particular, has become a hotbed for internet fraud operations.
Among the region’s cybercriminals are so-called Yahoo Boys — teenagers trained by cybercrime operators to carry out online scams, often using social media platforms such as WhatsApp.
Jetton praised the 19 African nations that collaborated with Interpol to break up cybercrime operations across the continent.
“The outcomes from Operation Sentinel reflect the commitment of African law enforcement agencies, working in close coordination with international partners,” Jetton said.
“Their actions have successfully protected livelihoods, secured sensitive personal data and preserved critical infrastructure.”
General News
Facebook Powers Connection, Creativity at African Creators Summit 2026

Facebook will be live at the 2026 African Creators Summit, delivering immersive on-ground experiences designed to connect with and empower Africa’s growing creator ecosystem. The summit will take place on Thursday, January 29, 2026, at the Federal Palace Hotel, Victoria Island, Lagos.

The African Creators Summit (ACS) is one of Africa’s leading gatherings for creators, storytellers, innovators and digital entrepreneurs. This year’s summ]it theme, ‘Building a Sustainable Ecosystem Where Africa Trades Its Swag’, aligns with Facebook’s focus to empowering creators with tools that support monetisation, audience reach, discovery and community building.
“We are dedicated to empowering creators in the communities they’re already active in so they can succeed and grow on Facebook while sharing original and engaging content,” said Oluwasola Obagbemi, Head of Communications, Sub-Saharan Africa at Meta. “Events like the African Creators Summit, which bring together creators, storytellers and innovators, provide a platform to demonstrate that Facebook is all about connecting people.
“We are excited to showcase the opportunities Facebook offers to reach a massive global audience, connect more deeply with real people and earn real money across all content formats.”
The event will bring together creators, young adults and Nigerian celebrities to connect, collaborate and create memorable moments at the Facebook-themed booth. Attendees will engage in interactive experiences that highlight authentic connection, community-building and the power of real relationships on Facebook—reinforcing the platform’s role as the largest network for meaningful connections across Africa.
“Creators are the teachers and architects of modern culture. What they build today becomes the standard tomorrow — shaping how we dress, how we think and how we show up in the world.
“That is why we introduced the African Creators Summit: to create the bridge between creators, businesses, platforms, policymakers and partners across Africa, so we can truly understand each other and build together.
“Facebook’s continued support of ACS reflects a long-standing belief in creators — their stories, their businesses and their power to drive global impact from Africa.
“It’s a clear commitment to creativity as a catalyst for cultural influence and economic growth.” – Oladapo Adewunmi (Convener African Creators Summit)
Over the years, Facebook has evolved to meet changing needs by building strong experiences across Groups, Video and Marketplace. With the African Creators Summit positioned not just as an event but as a catalyst powering a diverse, inclusive and future-focused Pan-African creative ecosystem, Facebook continues to power creativity and connection across the creator community.
General News
Why Nigeria’s Banks Still on Shaky Ground with Big Profits, Weak Capital

By Blaise Udunze
Despite the fragile 2024 economy grappling with inflation, currency volatility, and weak growth, Nigeria’s banking industry was widely portrayed as successful and strong amid triumphal headlines. The figures appeared to signal strength, resilience, and superior management as the Tier-1 banks such as Access Bank, Zenith Bank, GTBank, UBA, and First Bank of Nigeria, collectively reported profits approaching, and in some cases exceeding, N1 trillion. Surprisingly, a year later, these same banks touted as sound and solid are locked in a frenetic race to the capital markets, issuing rights offers and public placements back-to-back to meet the Central Bank of Nigeria’s N500 billion recapitalisation thresholds.

The contradiction is glaring. If Nigeria’s biggest banks are so profitable, why are they unable to internally fund their new capital requirements? Why have no fewer than 27 banks tapped the capital market in quick succession despite repeated assurances of balance-sheet robustness? And more fundamentally, what do these record profits actually say about the real health of the banking system?
The recapitalisation directive announced by the CBN in 2024 was ambitious by design. Banks with international licences were required to raise minimum capital to N500 billion by March 2026, while national and regional banks faced lower but still substantial thresholds ranging from N200 billion to N50 billion, respectively. Looking at the policy, it was sold as a modern reform meant to make banks stronger, more resilient in tough times, and better able to support major long-term economic development. In theory, strong banks should welcome such reforms. In practice, the scramble that followed has exposed uncomfortable truths about the structure of bank profitability in Nigeria.
At the heart of the inconsistency is a fundamental misunderstanding often encouraged by the banks themselves between profits and capital. Unknown to many, profitability, no matter how impressive, does not automatically translate into regulatory capital. Primarily, the CBN’s recapitalisation framework actually focuses on money paid in by shareholders when buying shares, fresh equity injected by investors over retained earnings or profits that exist mainly on paper.
This distinction matters because much of the profit surge recorded in 2024 and early 2025 was neither cash-generative nor sustainably repeatable. A significant portion of those headline banks’ profits reported actually came from foreign exchange revaluation gains following the sharp fall of the naira after exchange-rate unification. The industry witnessed that banks’ holding dollar-denominated assets their books showed bigger numbers as their balance sheets swell in naira terms, creating enormous paper profits without a corresponding improvement in underlying operational strength. These gains inflated income statements but did little to strengthen core capital, especially after the CBN barred banks from using FX revaluation gains for dividends or routine operations. In effect, banks looked richer without becoming stronger.
Beyond FX effects, Nigerian banks have increasingly relied on non-interest income fees, charges, and transaction levies to drive profitability. While this model is lucrative, it does not necessarily deepen financial intermediation or expand productive lending. High profits built on customer charges rather than loan growth offer limited support for long-term balance-sheet expansion. They also leave banks vulnerable when macroeconomic conditions shift, as is now happening.
Indeed, the recapitalisation exercise coincides with a turning point in the monetary cycle. The extraordinary conditions that supported bank earnings in 2024 and 2025 are beginning to unwind. Analysts now warn that Nigerian banks are approaching earnings reset, as net interest margins the backbone of traditional banking profitability, come under sustained pressure.
Renaissance Capital, in a January note, projects that major banks including Zenith, GTCO, Access Holdings, and UBA will struggle to deliver earnings growth in 2026 comparable to recent performance.
In a real sense, the CBN is expected to lower interest rates by 400 to 500 basis points because inflation is slowing down, and this means that banks will earn less on loans and government bonds, but they may not be able to quickly lower the interest they pay on deposits or other debts. The cash reserve requirements are still elevated, which does not earn interest; banks can’t easily increase or expand lending investments to make up for lower returns. The implications are significant. Net interest margin, the difference between what banks earn on loans and investments and what they pay on deposits, is poised to contract. Deposit competition is intensifying as lenders fight to shore up liquidity ahead of recapitalisation deadlines, pushing up funding costs. At the same time, yields on treasury bills and bonds, long a safe and lucrative haven for banks are expected to soften in a lower-rate environment. The result is a narrowing profit cushion just as banks are being asked to carry far larger equity bases.
Compounding this challenge is the fading of FX revaluation windfalls. With the naira relatively more stable in early 2026, the non-cash gains that once flattered bank earnings have largely evaporated. What remains is the less glamorous reality of core banking operations: credit risk management, cost efficiency, and genuine loan growth in a sluggish economy. In this new environment, maintaining headline profits will be far harder, even before accounting for the dilutive impact of recapitalisation.
That dilution is another underappreciated consequence of the capital rush. Massive share issuances mean that even if banks manage to sustain absolute profit levels, earnings per share and return on equity are likely to decline. Zenith, Access, UBA, and others are dramatically increasing their share counts. The same earnings pie is now being divided among many more shareholders, making individual returns leaner than during the pre-recapitalisation boom. For investors, the optics of strong profits may soon give way to the reality of weaker per-share performance.
Yet banks have pressed ahead, not only out of regulatory necessity but also strategic calculation.
During this period of recapitalization, investors are interested in the stock market with optimism, especially about bank shares, as banks are raising fresh capital, and this makes it easier to attract investments. This has become a season for the management teams to seize the moment to raise funds at relatively attractive valuations, strengthen ownership positions, and position themselves for post-recapitalisation dominance. In several cases, major shareholders and insiders have increased their stakes, as projected in the media, signalling confidence in long-term prospects even as near-term returns face pressure.
There is also a broader structural ambition at play. Well-capitalised banks can take on larger single obligor exposures, finance infrastructure projects, expand regionally, and compete more credibly with pan-African and global peers. From this perspective, recapitalisation is not merely about compliance but about reshaping the competitive hierarchy of Nigerian banking. What will be witnessed in the industry is that those who succeed will emerge larger, fewer, and more powerful. Those that fail will be forced into consolidation, retreat, or irrelevance.
For the wider economy, the outcome is ambiguous. Stronger banks with deeper capital buffers could improve systemic stability and enhance Nigeria’s ability to fund long-term development. The point is that while merging or consolidating banks may make them safer, it can also harm the market and the economy because it will reduce competition, let a few banks dominate, and encourage them to earn easy money from bonds and fees instead of funding real businesses. The truth be told, injecting more capital into the banks without complementary reforms in credit infrastructure, risk-sharing mechanisms, and fiscal discipline, isn’t enough as the aforementioned reforms are also needed.
The rush as exposed in this period, is that the moment Nigerian banks started raising new capital, the glaring reality behind their reported profits became clearer, that profits weren’t purely from good management, while the financial industry is not as sound and strong as its headline figures. The fact that trillion-naira profit banks must return repeatedly to shareholders for fresh capital is not a sign of excess strength, but of structural imbalance.
With the deadline for banks to raise new capital coming soon, by 31 March 2026, the focus has shifted from just raising N500 billion. N200 billion or N50 billion to think about the future shape and quality of Nigeria’s financial industry, or what it will actually look like afterward. Will recapitalisation mark a turning point toward deeper intermediation, lower dependence on speculative gains, and stronger support for economic growth? Or will it simply reset the numbers while leaving underlying incentives unchanged?
The answer will define the next chapter of Nigerian banking long after the capital market roadshows have ended and the profit headlines have faded.
Blaise, a journalist and PR professional, writes from Lagos and can be reached via: [email protected]
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