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ATCON Offers Solutions to Over-Regulation in Telecoms Sector

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Although the Nigerian Communications Commission (NCC) is the statutory authority charged with the regulation of telecoms services in Nigeria, today, the telecoms sector has witnessed incursions into the regulatory space by other agencies including state and local governments, said Mr. Olusola Teniola, president of the Association of Telecommunications Company of Nigeria (ATCON).
 
Teniola, in an address read on his behalf by Engineer Tony Nwosu, 1st VP of ATCON at Nigeria Information and Communications Technology Reporters’ Association (NITRA’s) quarterly meeting in Lagos on Friday, regretted that these agencies, especially from the State Governments, impose levies and fees on service providers for location towers, right of way, and make other laws that govern infrastructure in their domains.
 
According to him, “Regulation” was not known in the telecommunications sector until the sector was fully liberalized by the Nigerian Government over ten years ago, thus, the need for regulating the telecommunications sector was initially not cogent as it was only NITEL that was charged with the sole responsibility for providing telecommunications services for Nigerians.
 
“The Association of Telecommunications Companies of Nigeria painstakingly made several presentations to Federal Government on the urgent need to liberalise the sector for maximum benefits (Revenue Generation, FDI, and Employment Generation). The continuous focussed advocacy of ATCON gave birth to the robust modern telecommunications sector that we have in Nigeria today”, the ATCON President said.
 
He said, should over-regulation continues, poor Quality of Service (QoS) may persist, as the acts establishing these agencies have sometimes led to indiscriminate shut down of base stations and operator sites, leading to disruption of services.
 
He emphasised that the issue of multiple taxation and concurrent regulation in the telecoms industry has been a source of concern to industry players and a major source of friction between service providers and the intervening agencies; while in some cases, the matters have ended up in the law courts, and till date the issues appear unresolved.
 
“The Nigerian Communications Commission is empowered to establish minimum Quality of Service (QoS) standards in service delivery for the telecommunications industry. These QoS standards ensure that consumers continue to have access to high quality telecommunications service by setting basic minimum quality levels for all operators.
 
“The standards define the lower and upper bounds of acceptability of such technical issues as transmission rates, error rates, call completion rates, etc. and commercial consumer issues such as access to customer care centres, billing integrity and other characteristics that can be measured and improved.
 
“There is no doubt that the incessant shut down of telecoms facilities by multiple regulatory have an adverse effect on the quality of services offered by operators in the industry. The outages occasioned by these shut downs negatively impact quality of service indices such as reduced call completion rates, increased call drop rates, increased voice quality impairment, and transmission quality impairment. The overall implication of these is heightened consumer dissatisfaction with the quality of services provided by operators,” he said.
 
Teniola listed other implications of over-regulation in the telecoms industry as includes broadband roll-out delay.
 
According to him, “The incessant over regulation of the Nigerian telecommunications sector may lead to the inability of players in that sector to roll out services promptly to meet the targets in the National Broadband Plan.
 
Death or Extinction of Telecommunications Companies
“If over regulation of the industry is not checked, some of the service providers may be forced to close shop, and this would affect the sector contribution to the country’s GDP. Some telecoms service providers may be forced to relocate their services to neighbouring countries. Closure of companies or reduction in scope of activities may lead to job losses and worsen the unemployment situation in the country; and diversion of investment meant for telecoms industry to other sectors”.
 
Speaking on the way forward, he said, “There is the need for NCC to strengthen its relationships with each state of the federation and their relevant agencies to ensure a smooth operating environment for the delivery of telecoms services.
 
“Greater collaboration of industry associations and stakeholders to ensure a conducive-operating business environment for telecoms companies operating in Nigeria. Increased enlightenment and awareness on the importance of telecommunications services to national growth and development; and the federal government should collaborate with state and local governments on the issue of tax harmonization”.
 
 


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Airtel Hosts Interactive Knowledge Session for Secondary School Girls

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As part of its commitment to empowering and mentoring women to become global leaders while breaking stereotypes and closing gender gaps, the Airtel Women Network, a platform comprising female employees of Airtel Nigeria, welcomed girls from Airtel’s adopted school, Alaba Oro Comprehensive Senior High School, Ajegunle, to commemorate International Day of Girls in ICT on Monday.

Led by the telco’s IT Director, Kemi Ariyo, the session emphasized the need for the rise of influential female role models in driving progress within Science, Technology, Engineering, and Mathematics (STEM) careers. It also served as an avenue to inspire young girls about the vast opportunities within the Information and Communication Technology (ICT) field.

During the session, Ogo Ofomata, Director of Enterprise and Airtel Business and President of the Airtel Women Network, shared insights on the significance of the 2024 commemoration with the students.

“Leadership entails leading yourself to do the things you have to do. With regard to the theme of this year’s International Girls in ICT Day, which is Leadership, our goal is to empower young girls and women to become programmers, coders, designers and to pursue careers in the ICT sector, ultimately becoming leaders in the IT sector,” she said.

The highlight of the event was a thought-provoking session led by Kemi Ariyo, IT Director at Airtel Nigeria, emphasizing the importance of technological knowledge in addressing various global challenges.

In her words, “The world revolves around technology and everything we do today has to do with technology. You can get into that space by adopting hard work, smart work, and an active involvement in internship programs. In addition, just as technology can be used in music and other sectors, learning technology can help you achieve your goals of problem- solving in this digital age.”

Also speaking at the event, Phanindra Nichanametla, Chief Financial Officer, Airtel Nigeria, restated Airtel’s tagline ‘A Reason to Imagine’, reassuring the students of Airtel’s commitment to encouraging positive imagination. “A very important note to take home from this event is that Airtel is here to change your imagination and give you opportunities to imagine more,” he said.

Airtel remains committed to promoting initiatives that promote gender equality and diversity in the workplace. By investing in the education and empowerment of young girls in ICT, Airtel Nigeria continues to pave the way for a more inclusive and prosperous future in the world of technology.


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Mastercard Women SME Leaders Awards to celebrate success of women business leaders in EEMEA region

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Mastercard announces the return of Women SME Leaders Awards for its third edition, shining a spotlight on the remarkable achievements of women-owned and led businesses across Eastern Europe, Middle East, and Africa (EEMEA).

Black and white portraits of different people

Nominations are now open for the awards, inviting entries from women-owned and operated SMEs with a turnover of less than US$13.6 million (AED50 million) and a workforce of six to 50 employees. All women executives or business owners who have their headquarters or offices in EEMEA or offer their services to these markets can submit their nominations by 20 May 2024*.

“Women-owned and led businesses are vital contributors to the global economy, fostering economic growth and stability. By empowering women entrepreneurs and business leaders, we unlock the boundless potential they have and drive inclusive prosperity. The Mastercard Women SME Leaders Awards aim to recognize and celebrate their remarkable contributions,” said Amnah Ajmal, Executive Vice President, Market Development, EEMEA for Mastercard.

Winners will be announced on 6 June 2024, during an in-person event in Dubai, emphasizing Mastercard’s commitment to fostering connections and collaboration among women business leaders in the region.

The awards will feature 15 categories*, ranging from creative leadership to social impact and a lifetime achievement award. Shortlisted candidates will be evaluated by an esteemed judging committee of industry leaders dedicated to recognizing excellence and innovation in women-owned and led businesses.

Launched in 2022 to uplift female entrepreneurs and business leaders, these awards serve as a platform to honor and elevate women who are forging the path for future generations of business leaders in the region. Building upon the success of previous editions, this year’s event promises to extend its reach and recognition to even more exceptional women leaders.

Aligned with Mastercard’s global initiative to connect 25 million women entrepreneurs to the digital economy by 2025, these awards underscore the company’s dedication to building a more sustainable and inclusive world even though this global goal was achieved by Mastercard last year, two years before the target date.

With last year’s awards attracting over 4,500 nominations from across EEMEA, this year promises to be even more impactful, amplifying the voices and accomplishments of women leaders in business.


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Infobip, Nokia Partner to Enable Developers to Build Wider Array of Telco Network Powered Applications Faster

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Infobip, the global cloud communications platform, and Nokia today announced a partnering agreement that will enable the global developer community to leverage both companies’ Application Programmable Interface (API) platforms in order to build a wider array of telco network powered applications faster for consumer, enterprise, and industrial customers.

Matija Ražem, VP of Business Development, at Infobip

Infobip’s market-leading cloud Communications Platform as a Service (CPaaS) provides developers with APIs for integrating real-time omnichannel communications features such as SMS, voice, video, chat apps, and network APIs into their applications. Nokia’s Network as Code platform with developer portal offers developers APIs for tapping into 5G network capabilities like quality of service (QoS) on demand, device location precision and network slicing, as well as 4G capabilities.

Developers will be able to utilize all of those capabilities more easily, giving them complete coverage of Network and CPaaS APIs in the development of new use cases and the capacity to enhance application performance.

Nokia’s Network as Code platform with developer portal brings together networks from around the world, along with systems integrators and software developers, into a unified ecosystem; using technical standards produced through industry initiatives such as the GSMA Open Gateway initiative and the Linux Foundation CAMARA. Nokia and Infobip contribute to both initiatives.

Infobip’s customer engagement use cases include CAMARA-compliant Number Verify and SIM Swap APIs, which are already live. The firm is also working to bring further use cases to market including Device Location and Quality on Demand APIs, having now signed 12 API collaboration agreements. The CPaaS platform was recently named a finalist in the inaugural Global Mobile Awards GSMA Open Gateway Challenge for its anti-fraud intelligence collaboration.

The joint work between Infobip and Nokia will offer a simplified developer experience without the burden of navigating the complex underlying network technologies, allowing developers to integrate capabilities into their applications faster, relative to working separately with the two companies’ platforms.

Nokia has signed collaboration agreements with 11 network operators and ecosystem partners to use the Network as Code platform with developer portal since its launch in September 2023.

Matija Ražem, VP of Business Development, at Infobip said: “This agreement with Nokia further demonstrates how Infobip is helping telcos deliver new services and gain new revenue. We will continue to build and offer additional CAMARA-compliant APIs worldwide, working closely with our telco partners to expose customer experience friendly APIs to developers It is testament to our global market-leading CPaaS position, strong developer relations and history of strategic telco collaborations. These are essential to increase the potential for a successful collaboration and faster time to revenue.”

Shkumbin Hamiti, Head of Network Monetization Platform, Cloud and Network Services at Nokia, said: “This partnering agreement reflects our ongoing commitment to work closely with the developer community. It is about expanding choice and scale and giving developers a one-stop shop for extracting value from Infobip’s and Nokia’s platforms. We look forward to working with Infobip and maximizing our respective technologies.”


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