Connect with us

E-Business

Improving eCommerce Ecosystem in Nigeria

Published

on

Chukwuemeka Fred Agbata, presenter of Tech Trends on Channels Television
Kindly share this post

The eCommerce industry in Nigeria has been around for a while now with its peculiar ups and downs.

I recently had a discussion with Yomi Alarape, Co-Founder and CEO of Loyalbonus.com, on how the Nigerian eCommerce ecosystem can be improved.
Yomi Alarape is an expert in the eCommerce industry.‎

On his assessment of the current state of the Nigerian eComerce ecosystem, Yomi is of the opinion that it is not yet where it is supposed to be because of such factors as the current economic recession and peoples view that return on investment is not coming fast enough from the eCommerce platforms.

Going further, he said that there are still the issues of trust and inefficient logistic procedures which make goods not to arrive at the buyers place on time, etc.

On why eCommerce these days is no longer growing at the rate at which the early starters commenced the business, Yomi is of the opinion that there is always the buzz was expected at the entry of eCommerce as was with the early starters.

He went further to say that the expectations of those who patronized these eCommerce platforms are not being met and the platforms are no more sustaining innovations that that keeps the experience.

He maintained that eCommerce goes beyond ordering for a product and getting it delivered in the comfort of home.

The product has to arrive as at when due to keep the trust going.

An eCommerce customer wants an engaging platform, value for their money and a daily experience as opposed to on-off experiences.

According to Yomi, to get things right in the eCommerce industry, there is the need to think outside the box.

Yomi is of the opinion that eCommerce is not dying yet in Nigeria, but it has to come out with more innovations to make it tick.

He cited the innovations going on with Loyalbonus.com, having practically built a universal loyalty platform which caters for online and offline requirements through synchronization.

He said that this gives the customers value for their investment and the Merchants can also easily identify customers that are loyal to them through analytics and business intelligence supplied to them on secured platforms.

Here, Merchants can identify customers loyal to them and reward them.

On what difference technology stands to make in the loyalty schemes, Yomi explained technology has come to synchronize and make it seamless across platforms instead of having bonus cards from one eCommerce platform that one cannot use elsewhere except on that platform.

He said that his company further built loyalty and bonus discounts that further drives the customers engagement.

On how to deal with the issue of trust along the entire eCommerce value chain, Yomi stated that the only way is to meet their words with actions which are verifiable online with reviews on the platforms.

He further said that there should be strict controls and customer satisfaction driven policies must also be put in place.

He is of the opinion that in this age of disruptive technology where one needs to operate lean and yet be strategic, it might not be advisable for an eCommerce platform to have warehouses everywhere but what matters is getting the products delivered to the customers as at when due.

CFA is the Founder, www.CFAtech.ng & Co-producer/Presenter,Tech Trends on Channels Television  

 

 


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Continue Reading
Advertisement
Comments

E-Business

NDPC Issues Critical Advisory as Hackers Target Nigeria’s Key Digital Systems

Published

on

Kindly share this post

Nigeria Data Protection Commission (NDPC) has issued a regulatory advisory to data controllers and processors across the country following what it described as escalating threats to Nigeria’s data security architecture.

NDPC Issues Critical Advisory as Hackers Target Nigeria’s Key Digital Systems

NDPC

In a statement signed by Babatunde Bamigboye, lead of Legal, Enforcement and Regulations, the commission said its technical assessment revealed that some shadowy threat actors were engaged in coordinated operations targeting financial systems and critical digital infrastructure in Nigeria.

The commission urged public institutions to comply with the presidential directive of Bola Ahmed Tinubu, which emphasises the strategic importance of data in national development.

According to the NDPC, the President had declared that “data is the new oil,” stressing the need for Ministries, Departments and Agencies (MDAs) to rigorously capture and safeguard information in line with the Nigeria Data Protection Act, 2023.

The commission therefore advised all data controllers and processors to urgently strengthen their technical and organisational measures to protect personal data and ensure compliance with the law.

It listed key measures to include the appointment of trained and certified Data Protection Officers, implementation of comprehensive privacy policies and information security standards, as well as conducting Data Privacy Impact Assessments.

Other measures recommended by the NDPC include deployment of robust identity and access controls such as Multi-Factor Authentication, adoption of zero-trust security architecture, prompt remediation of system vulnerabilities, and continuous patch management.

The commission also emphasised the need to secure cloud infrastructure, application programming interfaces (APIs), databases and access credentials, alongside real-time monitoring, logging and threat detection systems.

Further recommendations include encryption and secure credential handling, regular vulnerability assessment and penetration testing of critical systems, as well as routine backup and resilience testing.

The NDPC warned that organisations that fail to implement appropriate data protection measures in accordance with the Nigeria Data Protection Act, 2023 risk legal liabilities.

It reiterated its commitment to providing regulatory support to organisations while ensuring the protection of personal data and strengthening institutional resilience across all sectors.


Kindly share this post
Continue Reading

E-Business

Africa’s Forex Market in 2026: Key Trends Every Trader Should Watch

Published

on

Kindly share this post

The forex market across Africa is witnessing more participants and more regulatory attention than it did just a few years ago. This growth is part of a bigger picture: Sub-Saharan Africa is expected to expand by 4.3% in 2026, while global forex turnover already hit an estimated $9.6 trillion daily in April 2025. However, there’s more to it than macroeconomic figures.

Africa's Forex Market in 2026: Key Trends Every Trader Should Watch

The trends reshaping the market are happening from within. Here are six worth paying close attention to.

1. Trading Has Moved to the Phone

The number of people accessing the market via mobile phones exceeds those accessing it via traditional bank systems. GSMA states that in Sub-Saharan Africa alone, there are more than 1.1 billion registered mobile money accounts.

The International Monetary Fund states that digitalisation and increased usage of the internet are changing payment systems in the Sub-Saharan Africa region.

Mobile access changes traders’ behavior. It lowers the barrier to entry and speeds up deposits and withdrawals. Therefore, brokers who can provide a quality mobile trading experience will have a huge advantage.

2. Regulators Are Watching

The market is becoming more structured and more transparent. In South Africa, the FSCA regulates market conduct for financial institutions. In Kenya, the Capital Markets Authority regulates capital markets and maintains a licensing system that includes online forex brokers.

Nigeria’s SEC has publicly warned that online retail forex trading can be subject to abuse when unregulated. It also provides tools for investors to check operators’ registrations.

As a result, in 2026, more traders are likely to favour brokers that can show clear licensing, transparent operations, and stronger investor safeguards.

3. Volatility Varies by Country

A common mistake is perceiving the African market as one entity. In reality, according to RegTech Afrika, there are 21 countries out of a total of 54 that have a chance of seeing their currencies depreciate in 2025, with some of them losing value by as much as 6% or more.

A trader watching the rand, naira, shilling, or cedi, regional headlines needs more than regional headlines. Country-level macro data, central bank moves, and the US dollar will still play a major role.

4. Cross-Border Payment Infrastructure Is Quietly Improving

Platforms like PAPSS are helping make payments across African countries faster and easier to complete in local currencies. According to official announcements of PAPSS, it has become operational in 18 countries across Africa, with its latest launch in Algeria in 2025. It has also become operational in Kenya through a partnership with KCB Group, as well as in Rwanda through a partnership with Bank of Kigali.

Step by step, Africa is becoming a more financially connected continent.

5. Execution Quality Is the New Standard

Data from the BIS shows that in April 2025, three-quarters of FX trades were intermediated by the global centers of the United Kingdom, the United States, Singapore, and Hong Kong. Therefore, the best liquidity and best prices are still linked to global conditions.

For local markets, this raises the bar. Forex traders are becoming increasingly aware that tight spreads, while important, mean little without reliable prices and execution. Brokers like JustMarkets that can bring all of these elements together are in a much stronger position than competitors.

6. Education as a Necessity

Regulatory disclosures from major global brokers illustrate how tough it is to trade without proper knowledge. According to publicly available disclosures, between 70% and 80% of retail investor accounts lose money when trading CFDs.

Forex traders who understand risk management and which financial news to follow have a better chance of surviving the market. Brokers who invest in education are more likely to be seen by traders as valuable partners rather than mere facilitators.
The Market Rewards the Prepared

Africa’s forex market in 2026 is shaped by volatility, stricter rules, and mobile-first trading. The traders who combine market knowledge with the right tools and the right broker will find real opportunity here, while those who don’t adapt will find the market increasingly unforgiving.


Kindly share this post
Continue Reading

E-Business

CAC Urges Users to Secure Accounts after Cyberattack Scare

Published

on

Kindly share this post

Corporate Affairs Commission (CAC) has raised  alarm over a cybersecurity incident involving unauthorised access to parts of its information systems, urging users to update their login credentials as a precaution.

CAC Urges Users to Secure Accounts after Cyberattack Scare

In a public notice yesterday, CAC, informed stakeholders that the Commission is currently reviewing the breach and assessing its potential impact.

According to the Commission, response protocols have been activated, with containment measures already in place to safeguard affected systems.

The CAC stated that it is working closely with the National Information Technology Development Agency (NITDA) and other relevant government agencies and partners to determine the scope of the incident and prevent further compromise.

“Appropriate containment measures have been implemented, and additional safeguards are in place,” the Commission stated, while advising users to monitor activities on the CAC portal and remain cautious of unsolicited communications that may arise from the breach.

Reports online claim that as many as 25 million documents may have been exfiltrated from the Commission’s infrastructure.

The claims, attributed to a cybercrime-tracking account, have not been independently verified, and the CAC has not confirmed the figures or identified any perpetrators.

The development has raised fresh concerns over the security of Nigeria’s corporate registry, particularly given the Commission’s increasing reliance on digital systems.

In February 2026, the CAC disclosed that it processes up to 10,000 business registration requests daily, following the deployment of artificial intelligence across its service delivery platforms.

It also handles an average of 5,000 customer enquiries each day via emails and call centres.

Despite the breach, the Commission reaffirmed its commitment to maintaining the integrity and security of its systems, assuring stakeholders that updates will be provided as investigations progress.

 


Kindly share this post
Continue Reading

Trending