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E-Commerce Is Biggest Channel to Unleash Thriving SMEs- Heymans

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Hennie Heymans, managing director, DHL Express Sub-Saharan Africa
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The future of Africa revolves round her ability to take the rightful place in the global economic stage, especially through thriving small and medium enterprises (SMEs), said Hennie Heymans, managing director, DHL Express Sub-Saharan Africa.

E-commerce seems, at the moment, the biggest conduit to get that engine moving, Heymans said while speaking to Nigeria CommunicationsWeek recently.

Recall, business leaders and policymakers gathered at the UNCTAD E-Commerce Week from 24-28 April 2017 in Geneva, said that that e-commerce provides a way for those who have been traditionally marginalized in international trade – including young people, women, rural workers and residents of least developed countries – to become global players.

Heymans descried Nigeria as a very attractive market in the e-commerce space hence DHL has positioned its apparatus to assist the country harness the e-Commerce potentials.

He said that with 91.2 million internet users as at in January 2017 based on the Nigerian Communications Commission (NCC’s) statistics, and inherent shortfall of physical malls, the country stands to gain from e-commerce.

He said that the most intriguing part of e-commerce is reaching out to people who want to buy something, delivered on time and without damages.

“For us, it presents many exciting opportunities. These opportunities are not just from commercial perspective but particularly for Africa which is a developing Continent and economies. E-commerce provides us with, probably, a fast-track to developing the economies. We have seen the impact of decline in the commodity pricing. What is the future of Africa?

“The future of Africa revolves round its ability to take the rightful place in the global stage. Secondly, Africa needs to get the small and medium enterprises (SMEs) engine going. E-commerce seems, at the moment, the biggest conduit to get that engine moving. So, it presents us with great opportunities to grow our business”, Heymans said.

The CEO DHL Sub-Saharan African stressed the need for idea sharing between the Government and critical stakeholders to ensure international best practices are adopted.

“It is also an opportunity for us to engage the authorities and stakeholders and say ‘how can we use our global experience to help you prepare better and quicker to sure we are ready for that boom’. If you look at the statistics at the moment, Africa makes about 2% of the global e-commerce gains; forecast shows it should make about 13%. The statistics presents great opportunity.

“Look at Nigeria: it records about Nigeria internet users stand at 91.2 million in January 2017. It offers the country great window to improve on essential aspects of it development. Our role is to connect economies and improve lives. Therefore, we will make sure we are ready for innovations in the e-commerce space. We have done it in the European market and it currently driving our business. We are excited about the new challenge and prepared to handle it.

“Nigeria is a very attractive market. The country has the largest black race population. Shortage of physical malls is also a plus for the e-commerce. The most intriguing part of e-commerce is reaching out to people who want to buy something. Therefore, we are working on our business model to reflect the yawning of present day market”, he said.

He further aligned with the International Trade Centre (ITC) position on the benefits of e-Commerce such as it allows for a larger variety of exports in terms of products and markets.


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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E-Business

Firm Reviews the Evolution of Phishing Threats in 2025

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A new Kaspersky review reveals how cybercriminals revived and refined phishing techniques to target individuals and businesses in 2025, including calendar-based attacks, voice message deceptions and sophisticated multi-factor authentication (MFA) bypass schemes.

The findings emphasise the critical need for user vigilance, employee training and advanced email protection solutions to counter these persistent threats moving forward.

Calendar-based phishing targets office workers

A tactic originally from the late 2010s, calendar-based phishing, has reemerged with a focus on B2B environments. Attackers send emails with calendar event invitations, often containing no body text, hiding malicious links in the event description.

When opened, the event auto-adds to the user’s calendar, with reminders urging them to click links leading to fake login pages, such as those mimicking Microsoft.

Previously aimed at Google Calendar users in mass campaigns, this method now targets office employees. Organisations should conduct regular phishing awareness training, such as simulated attack workshops, to teach employees to verify unexpected calendar invites.

Voice message phishing with CAPTCHA evasion

Phishers are deploying minimalist emails posing as voice message notifications, containing sparse text and a link to a basic landing page. Clicking the link triggers a chain of CAPTCHA verifications to bypass security bots, ultimately directing users to a fraudulent Google login page that validates email addresses and captures credentials.

This multi-layered deception highlights the need for employee training programmes, such as interactive modules on recognising suspicious links and advanced email server protection solutions like Kaspersky SecureMail, which detect and block such covert tactics.

MFA bypass via fake cloud service logins

These sophisticated phishing campaigns are targeting multi-factor authentication (MFA) by mimicking services like pCloud (a cloud storage provider that offers encrypted file storage, sharing and backup services).

These emails, disguised as neutral support follow-ups, lead to fake login pages on lookalike domains (e.g., pcloud.online). The pages interact with the real pCloud service via API, validating emails and prompting for OTP codes and passwords, granting attackers account access upon successful login.

To counter this, organisations should implement mandatory cybersecurity training and deploy email security solutions like Kaspersky Security for Mail Servers, which flags fraudulent domains and API-driven attacks.

“With phishing schemes growing more deceptive, Kaspersky urges users to treat unusual email attachments, like password-protected PDFs or QR codes, with caution and verify website URLs before entering any credentials.

“Organisations should adopt comprehensive training programmes, which includes real-world simulations and best practices for spotting phishing attempts. Additionally, deploying robust email server protection solutions ensures real-time detection and blocking of advanced phishing tactics,” comments Roman Dedenok, Anti-Spam Expert at Kaspersky.

 


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NDPC Commits to Balancing Data Privacy, Protection Information

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Nigerian Data Protection Commission (NDPC), has expressed its commitment to balance information around data privacy and protection.

NDPC Commits to Balancing Data Privacy, Protection Information

Dr. Vincent Olatunji, national commissioner, NDPC, stated this in Abuja, at the National Data Privacy Summit with the theme, “Privacy in the Era of Emerging Technologies,” organised by the commission.

Olatunji said the NDPC, at the moment, was looking at balancing information around data privacy and protection.

“What we are doing is just to look at how to balance information around privacy and protection, which is really important, because as we are innovating, at the same time, we have to consider issues around privacy and protection,” he stated.

He added that the commission has been very bold in taking risks that would bring about growth.

“Our starting point is growing at a very alarming rate, and we are not afraid of anything. We can take risks. And that is why a lot is happening in Nigeria, and this is the level of clarity,” he explained.

In his address, Dr. Aminu Maida, executive vice chairman (EVC) of the Nigerian Communications Commission (NCC),  stated that Internet of Things holds promise for Nigeria’s economy.

The EVC, who was represented by Abraham Oshadami, executive commissioner, Technical Services (ECTS), noted that, “in an era in which digital assets, Internet of Things, future digital computing and other transformative technologies are key, and both a cornerstone of building trust for the adoption and a prerequisite for sustainable progress.

“Emerging technologies hold immense promise for Nigeria’s grand economy, but they also introduce complex risks to personal and individual rights.

“So, balancing innovation through post-ethical safeguards and public trust is the first step to ensuring that global digital advancement benefits all Nigerians without compromising their privacy or their security,” he added.

“As we just heard from the Nigeria Police, telecom operators have a vast amount of sensitive historical information daily, including connectivity apps and collaboration on privacy, security, and number protection, both to their and their inheritors,” he said.

Dr. Bako Shurkuk, commissioner for Science, Technology and Innovation, Plateau State, who represented Caleb Mutfwang, Governor of Plateau State, said, emerging technologies can be harnessed to attain sustainable growth.

 


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OADC Lagos Reinforces Commitment to Local Data Hosting and Digital Transformation @ NDPC’s National Privacy Week Summit

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Open Access Data Centres (OADC) Lagos has reaffirmed its commitment to Nigeria’s data protection and digital transformation agenda through its sponsorship and active participation in the Nigeria Data Protection Commission’s (NDPC) National Privacy Week Summit.

The National Privacy Week Summit, organised by the NDPC, convened policymakers, regulators, technology providers, and industry stakeholders to promote data privacy awareness, strengthen compliance with the Nigeria Data Protection Act (NDPA), and advance conversations around data security, sovereignty, and responsible data governance.

As a sponsor of the event, OADC Lagos demonstrated its continued support for the Federal Government’s drive toward local data hosting and data domiciliation, which are increasingly critical to safeguarding sensitive information, enhancing regulatory compliance, and building trust in Nigeria’s digital economy.

Through its carrier-neutral, Tier III Design certified data centre in Lekki, Lagos, OADC provides secure, resilient, and compliant infrastructure that enables government institutions and private sector organisations to host and manage data locally while meeting international best practices.

Commenting on the engagement, Adesola Adesugba, Country Marketing Manager, Open Access Data Centres Nigeria, said: “We are proud to have supported the Nigeria Data Protection Commission through the National Privacy Week Summit and to stand alongside the government in advancing Nigeria’s digital transformation objectives.

“Strengthening local data hosting and domiciliation is fundamental to national data sovereignty, improved security, and sustainable digital growth, and OADC Lagos remains committed to enabling this future.”

OADC’s participation at National Privacy Week Summit underscores its role as a trusted digital infrastructure partner to government and enterprise, supporting secure cloud connectivity, regulatory compliance, and the long-term development of Nigeria’s digital ecosystem.

Open Access Data Centres is part of the WIOCC Group and operates open-access, world-class data centres across Africa, serving cloud providers, network operators, enterprises, and public sector institutions.


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