Connect with us

E-Financial

Agents, Logistics Hobble Banks’ Mobile Money Operations

Published

on

banks.jpg
Kindly share this post

Managing mobile money agents’ networks and logistic issues have conspired to frustrate money deposit banks from making progree in the mobile money operations in the country, according to experts who should know.

Ifeoma Onibuja, head, Digital banking, Fidelity Bank, disclosed that managing mobile money agents as well as logistic challenge has been a headache for the banks which has resulted in some banks scaling down their mobile money operation and focusing on other digital payments.

In Nigeria, mobile money operations are led by money deposit banks that control greater number of operators in the space.

Emmanuel Okoegwale, Principal Associate, Mobilemoney Africa, frowns at this and wondered why Nigeria still struggle with low adoption and highly fragmented agency networks

“Tanzania had achieved national inclusion target ahead of time due to the success of mobile financial services. Ghana is the most improved West African nation in mobile money adoption due to some regulatory adjustments. In Nigeria, mobile banking, card services are striving but not mobile money in the pure sense of it,” he said.

Not satisfied with the level of growth in the sector, Okogwale noted that: “There are so many grounds to cover and many targets to reach. Sometimes, it looks like we are yet to even get started at all due to the extensive lack of awareness, adoption, reach and coverage of the service in Nigeria.

“In many states of Nigeria, even within the state capitals, many people do not yet know that mobilemoney works in Nigeria. Recently, a gentleman drove all the way to meet me in Owerri from Port Harcourt and he wanted share his wonderful ideas about mobilemoney and how Nigeria can start using it to pay for services but when I told him that operators are licensed in Nigeria and actively trading, he was shocked that he had never seen one before. That is the reality of the Nigerian market space,” he said.

Okoegwale however identified factors responsible for the failure of bank led mobile money model in Nigeria these according to him lack of trust by banks on agents, lack of understanding of low value business, banks providing similar services to mobile money on mobile and online banking among others.

“Banks already have most of the services available on mobile money through mobile banking, online banking etc. However, these services do not meet the needs of the unbanked without the benefit of an agent network. Banks at least in most parts of Africa, still struggle to understand low value, high business platform, managing third party partnerships like agents and having high risk perceptions which impacts negatively on their ability to deploy platforms, and put in place risk mitigation plans to address their perceptions. Banks will only be successful when they can actually see fully branded agents with Bank’s brand colors all around the country. Until Banks trust the agents enough to place their full brands on them, then they will be success. Banks must build the capacity to trust their agents because they don’t trust their agents as it is presently,” he noted.


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Continue Reading
Advertisement
Comments

E-Financial

CBN bars large‑ticket loan defaulters from banking services in tough new crackdown

Published

on

Kindly share this post

Central Bank of Nigeria (CBN) has restricted banking services for large‑ticket loan defaulters as part of a broader push to enforce credit discipline and protect the stability of the financial system.

CBN bars large‑ticket loan defaulters from banking services in tough new crackdown

CBN

The directive, issued on Wednesday, March 26, 2026, follows public remarks by CBN Governor Olayemi Cardoso at the 4th Annual IMF/AFRITAC West High‑Level Executive Forum in Abuja, where he declared that the era of leniency toward delinquent borrowers is over.

Cardoso said the apex bank is tightening corporate governance measures to safeguard the N4.61 trillion recently injected into the Nigerian banking sector and warned that there would be zero tolerance for violations.

“Our stance on corporate governance is unequivocal: zero tolerance for violations. By ending years of regulatory forbearance, we have reinforced accountability, tightened supervision, and elevated compliance standards across the sector,” he stated.

The new directive targets “large‑ticket obligors,” defined as individuals or entities with significant outstanding debts classified as non‑performing in the Credit Risk Management System.

Under the rules, these defaulters will be barred from accessing fresh credit as well as essential contingent liabilities and trade instruments, effectively cutting off their ability to obtain new loans or trade‑related banking facilities.

The CBN said the restriction is aimed at curbing “credit jumping,” a practice where borrowers move from one financial institution to another to secure additional loans despite existing non‑performing debts.

“We have implemented a restriction of banking services to non‑performing large‑ticket obligors. This decisive step underscores our commitment to credit discipline, financial integrity, and accountability,” the regulator stated.

The policy is intended to instil a long‑absent “culture of repayment,” protect depositors’ funds and reinforce the overall stability of the financial system.

Cardoso added that the CBN remains committed to orthodox monetary policy, focused on restoring price stability, strengthening policy credibility and anchoring expectations through discipline and consistency.


Kindly share this post
Continue Reading

E-Financial

NDIC Insures 99 Percent of Bank Customers

Published

on

Kindly share this post

Nigeria Deposit Insurance Corporation (NDIC) has reaffirmed its commitment to protecting depositors and sustaining confidence in the nation’s banking system, declaring that its insurance framework currently safeguards about 99 per cent of customers across Nigerian banks.

NDIC Insures 99 Percent of Bank Customers

Speaking during the NDIC Special Day at the 37th Enugu International Trade Fair, Thompson Oludare, managing director and chief executive, highlighted the Corporation’s role as a critical stabiliser in the financial sector, particularly in times of economic uncertainty.

Addressing participants on the theme, “Empowering MSMEs for global competitiveness”, Oludare said the NDIC remains a dependable backbone for small businesses by protecting their funds against bank failures.

He disclosed that the Corporation reviewed and increased its insurance coverage in 2024 in line with prevailing economic realities. Under the revised structure, depositors in Deposit Money Banks (DMBs), Mobile Money Operators, and Non-Interest Banks are insured up to ₦5,000,000, while those in Microfinance Banks and Primary Mortgage Institutions are covered up to ₦2,000,000.

Explaining the operational mechanism behind depositor protection, Oludare noted that the NDIC does not depend on government funding to reimburse customers of failed banks.

Rather, it draws from the Deposit Insurance Fund (DIF), which is financed through premiums contributed by licensed financial institutions.

He described the process as efficient and sustainable, enabling the Corporation to meet its obligations promptly without placing pressure on public finances.

Highlighting recent technological advancements, the NDIC boss revealed that the use of the Bank Verification Number (BVN) has significantly improved the speed of payments to affected depositors.

According to him, the BVN system allows the Corporation to trace alternative bank accounts of customers and process reimbursements within days of a bank’s closure, eliminating the delays previously associated with manual claims.

For depositors with balances above the insured limits, Oludare reassured that recovery efforts remain ongoing through liquidation processes.

“This is a continuous process,” he stated. “Additional dividend payments are made in tranches as more funds are recovered. We have demonstrated this successfully with the liquidation of Union Homes, Aso Savings and Loans, and the more recent Heritage Bank Limited, where multiple tranches of dividends have already been disbursed.”

He also cautioned Nigerians against falling victim to fraudulent financial schemes, popularly known as “wonder banks”, urging them to verify the credibility of financial institutions before investing.

On his part, Nnanyelugo Onyemelukwe, president of the Enugu Chamber of Commerce, Industry, Mines and Agriculture (ECCIMA), described the Corporation as a dependable safeguard for depositors.

According to him, the NDIC remains “a beacon of hope for depositors”, providing a “great confidence backup” in situations where banks fail due to mismanagement or distress.

Onyemelukwe also called for stronger regulatory oversight by the Central Bank of Nigeria (CBN) to further reduce the risk of bank failures and sustain public trust in the financial system.

 


Kindly share this post
Continue Reading

E-Financial

CBN Bars Chronic Loan Defaulters from Accessing Loans

Published

on

Kindly share this post

Central Bank of Nigeria (CBN) has officially restricted banking services for “chronic defaulters” and large-ticket obligors with non-performing loans.

CBN Bars Chronic Loan Defaulters from Accessing Loans

In a sweeping move to enforce credit discipline and safeguard the nation’s financial system, the apex bank issued a policy statement on Wednesday following remarks by Olayemi Cardoso, governor, CBN, at the 4th Annual IMF/AFRITAC West 2 High-Level Executive Forum in Abuja.

The Governor made it clear that the era of regulatory forbearance for delinquent borrowers is over.

He emphasised that the bank is shifting toward a more aggressive stance on corporate governance to ensure that the N4.61tn in new capital recently attracted by the banking sector is protected from systemic abuse.

“Our stance on corporate governance is unequivocal: zero tolerance for violations. By ending years of regulatory forbearance, we have reinforced accountability, tightened supervision, and elevated compliance standards across the sector,” the Governor stated.

The new directive specifically targets “large-ticket obligors”, individuals or entities with significant outstanding debts classified as non-performing in the Credit Risk Management System. Under the new rules, these defaulters will be barred from accessing not only fresh credit but also essential contingent liabilities and trade instruments.

“We have implemented a restriction of banking services to non-performing large-ticket obligors. This decisive step underscores our commitment to credit discipline, financial integrity, and accountability,” the statement read.

According to the CBN, the move is designed to instil a “culture of repayment” that has historically been lacking among high-profile borrowers. By cutting off access to instruments such as letters of credit and performance bonds, the regulator aims to prevent “credit jumping”, a practice where defaulters migrate between banks to accumulate more debt.

“By curbing access to banking services for chronic defaulters, we are reinforcing the culture of repayment, protecting depositors, and safeguarding the stability of the financial system,” the apex bank added.

Beyond the crackdown on debtors, Cardoso reaffirmed that the CBN remains firmly committed to orthodox monetary policy. This approach prioritises price stability and the use of traditional tools to anchor inflation expectations, moving away from unconventional interventions to restore confidence in the naira.

“The CBN remains firmly anchored in orthodox monetary policy, focused on restoring price stability, strengthening policy credibility, and anchoring expectations through discipline and consistency,” the statement concluded.

For years, the Nigerian banking sector has struggled with “chronic defaulters”, wealthy individuals or massive corporations that borrow billions and fail to repay.

These are often referred to as “large-ticket obligors”. When these loans go bad, they threaten the liquidity of banks and the safety of ordinary citizens’ deposits.

Under the leadership of Cardoso, the CBN is pivoting toward “Orthodox Monetary Policy”. This means moving away from the era of massive development interventions and direct lending to sectors like agriculture and focusing instead on its core mandate: price stability and financial system regulation.


Kindly share this post
Continue Reading

Trending