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6 Disruptive Influences of Artificial Intelligence

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The world has gone digital. In fact, we are approaching the Fourth Industrial Revolution, also described as Industry 4.0: an age in which a range of new technologies is expectedly fusing the physical, digital and biological worlds in addition to impacting all disciplines, economies and industries.

This is an age marked by emerging technology breakthroughs in a number of fields, including artificial intelligence, robotics, augmented reality, nanotechnology, quantum computing, biotechnology, The Internet of Things, 3D printing and driver-less vehicles, among others.
One of these emerging technologies, Artificial intelligence or AI, as it is commonly referred to, has the potential to cause significant disruptions to many established industries, presenting amazing new ways for business leaders and individuals to simplify complex tasks.

According to the Research and Development Unit of Yudala, Nigeria’s fastest growing e-commerce outfit, here are six ways Artificial Intelligence will shake up things in the corporate world.

Double-edged impact on jobs and employment opportunities
Artificial intelligence promotes the growing reliance on machines which possess the ability to perform a wide range of physical and cognitive tasks, admittedly with more efficiency and accuracy.
This poses a great deal of concern for the future as these machines may put many jobs at risk and ultimately reduce human employment.
While these concerns are legitimate, research posits that the rise of artificial intelligence and automation may, nevertheless, have a double-edged impact on employment: negative and positive.
In the negative sense, AI may displace humans by directly replacing them in tasks previously performed by these workers.
On the positive side, the deployment of machine learning and artificial intelligence may end up increasing the demand for labour in other industries or create new jobs or openings as a result of automation.

Data analysis and presentation
With the emergence of machine learning which is a direct off-shoot of artificial intelligence, the task of crunching numbers, analyzing data and presenting this as useable information just got easier.
A single supercomputer using artificial intelligence running on continuous machine learning will definitely out-perform the work of ten or more humans working with spreadsheets to analyze and interpret the same amount of data.
Most machine learning apps have the capability of, not only analyzing huge amounts of data in record times, but also reducing errors to the barest minimum –  a factor that makes them logically preferable to high-cost and error-prone human accounting or consultancy teams.

Budgeting
Closely related to the foregoing is the refinements and research-backed approach to the process of budgeting which AI lends.
For most businesses, budgeting is often carried out haphazardly on a yearly basis, with funds allocated in similar patterns to various activities and business units.
This inadvertently results in a situation where certain business units get more working capital while other units which yield more returns struggle with the meagre figures allocated to them.
By deploying artificial intelligence, business leaders can generate valid information on the performances of various business units and gauge more accurately the returns on the investments made on specific activities.
This will potentially cause a major overhaul of existing budgeting systems used by corporate organizations and bring more value and objectivity to the entire process.

More personalized marketing
The exciting benefits of artificial intelligence will also be keenly felt in the field of marketing, as advances in the field will usher in landmark advances in the marketing value chain, leading to more personalized experiences for consumers.
Through AI tools, marketing will assume an automated dimension, enabling companies to deliver a richer, more personalized experience for all classes of consumers and resulting in stronger connections between brands and consumers.
Ultimately, these new approaches will build brand affinity/loyalty and positively impact bottom lines. Presently, a number of organizations are deploying artificial intelligence principles to simplify the processes involved in various branches of marketing including email marketing, SEO, mobile, social media, among others.
Global e-commerce giant, Amazon, is playing a leading role in this aspect –  a step that is on the verge of being replicated by Yudala – by relying on a series of algorithms to determine what customers are likely to buy or require next, with these suggestions and creatives sent to the target customers via customized emails in a process that is entirely automated.

Recruitment/Human Resources
AI will radically transform the recruitment and human capital management function by infusing more objectivity and transparency into the entire process.
This will equip business leaders or owners with the requisite insight to take more informed decision on hiring, compensation, promotion and gender pay disparity/biases in the work-place.
By leveraging the benefits of advanced statistical tools and machine learning, AI can help organizations recognize and reward performance more objectively among the entire work-force through the detection and elimination of partiality, imbalances and subjective appraisals.

Banking and finance
The entire financial services sector will also be disrupted by the emergence of artificial intelligence solutions and applications.
 A recent research survey carried out by The Economist revealed that 49% of banking executives believe the traditional transactional banking model will be dead by 2020.
Through AI, banks, insurance companies, asset/wealth management firms and capital markets will have a plethora of cutting-edge tools that will streamline and bring unimaginable simplicity and ease to their core financial processes and customer service offerings.
The potential is limitless. Robo-advisors are being mooted in the sphere of asset management; banks will expectedly rely on chatbots to boost customer experience while other AI tools will simply thorny reconciliations, reporting of earnings, financial analysis and asset allocation, among others.
AI will also help insurance firms process claims, streamline their processes and uncover fraud. Understandably, a number of financial institutions are awake to this reality, head-hunting and mopping up fintech talents, in a sort of arms race to ensure they are not left behind in the sweeping wave of tech-mediated changes that is afoot in the sector.

What is Artificial intelligence
Artificial intelligence (AI), also known as machine intelligence, MI) is intelligence exhibited by machines, rather than humans or other animals (natural intelligence, NI).

In computer science, the field of AI research defines itself as the study of “intelligent agents”: any device that perceives its environment and takes actions that maximize its chance of success at some goal.

Colloquially, the term “artificial intelligence” is applied when a machine mimics “cognitive” functions that humans associate with other human minds, such as “learning” and “problem solving”. AI research is divided into subfields that focus on specific problems, approaches, the use of a particular tool, or towards satisfying particular applications.

Artificial intelligence is not one technology but rather a group of related technologies – including natural language processing (improving interactions between computers and human or “natural” languages); machine learning (computer programs that can “learn” when exposed to new data) and expert systems (software programmed to provide advice) – that help machines sense, comprehend and act in ways similar to the human brain. 

These technologies are behind innovations such as virtual agents (computer-generated, animated characters serving as online customer service representatives); identity analytics (solutions combining big data and advanced analytics to help manage user access and certification) and recommendation systems (algorithms helping match users and providers of goods and services) which have already transformed the ways in which companies look at the overall customer experience.


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E-Business

Galaxy Backbone @ 20, Pledges Nationwide Connectivity, Data Sovereignty

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Galaxy Backbone (GBB) Limited has mapped out strategies to strengthen Nigeria’s digital infrastructure in order to make the country globally competitive in the face of Artificial intelligence, blockchain, cloud computing and other emerging technologies aimed at securing the digital future of the country.

Galaxy Backbone @ 20, Pledges Nationwide Connectivity, Data Sovereignty

Prof Ibrahim Adeyanju, managing director and CEO of GBB, made this known during a press conference to unveil a flurry of activities to celebrate the 20th anniversary of GBB in Abuja on Monday, stressing that Galaxy Backbone has evolved from a connectivity provider into one of Nigeria’s most strategic digital infrastructure institutions.

Galaxy Backbone is a public enterprise of the Federal Government of Nigeria incorporated in 2006 with the primary mandate of setting up and operating a unified Information and Communication Technology (ICT) infrastructure platform that addresses the connectivity, transversal and other technology imperatives for Ministries, Departments and Agencies (MDAs) of the federal government and private entities.

He said in the last 20 years, the agency has invested in world-class data centre infrastructure, including uptime certified Tier III and Tier IV facilities that provide secure, resilient and reliable environments for hosting missions critical to systems and applications.

He noted that these facilities strengthen data sovereignty, ensure business continuity and help keep Nigeria’s most critical digital assets secure.

“Through our cloud infrastructure and the 1Government Cloud platform, government institutions can access scalable digital services without the burden of building costly infrastructure independently. This shared-services model improves efficiency, reduces costs and accelerates innovation.

“We have delivered platforms such as GovMail (the homegrown Official government email), collaboration tools, hosting services, connectivity solutions and shared applications that support thousands of public servants and hundreds of institutions every day,” he said.

He emphasized that the true value of Galaxy Backbone is not measured by kilometres of fibre, data centres or technology alone but by impact.

He explained that the GBB fibre infrastructure today spans almost 30 states of the federation, connecting government institutions and creating the foundation for digital government even as he pledged that the remaining states and local areas will all be captured in due course.

On cyber security, the GBB boss noted that the agency has strengthened cybersecurity capabilities and continues to invest in protecting government systems and critical national digital assets, against cyber-attacks.

“We have the digital infrastructure and we are collaborating with partners to use these emerging technologies. We also have a top tier cyber security operation center and they are multilayered such that even when there is a spike in cyber-attacks none of them have been successful so far.

He added that the GBB is collaborating with other government agencies like the National Security Adviser, The Nigeria Police, and Nigerian Communications Commission (NCC) National Information Technology Development Agency (NITDA) National Identity Management Commission (NIMC) to ensure that government information is protected.

Ibrahim Sani Mohammed, executive director Finance and Corporate Services of the GBB, while fielding questions noted that the agency has created enormous value and has contributed immensely in the digital ecosystem of Nigeria helping to support small and medium enterprises (SMEs).

Olusegun Olulade, executive director Customer Centrality and Marketing of the GBB, said that customers have remained the formidable partners in the GBB journey of 20 years, adding that the agency has developed the mechanism to ensure customer satisfaction as it intensifies efforts to build trust.


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AI-Powered Cyber Threats Put Nigerian Banks on Alert

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Nigerian banks are increasingly embracing artificial intelligence (AI) to improve customer service, strengthen fraud detection, and streamline operations.

AI-Powered Cyber Threats Put Nigerian Banks on Alert

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However, the same technology driving innovation could also expose the country’s financial system to unprecedented cyber risks, according to a recent warning from the International Monetary Fund (IMF).

The IMF has cautioned that advanced AI tools are rapidly enhancing the capabilities of cybercriminals, making it easier and faster to identify and exploit vulnerabilities in banking systems, payment infrastructure, and digital platforms.

For Nigeria, where digital banking transactions have surged in recent years and financial institutions are becoming more interconnected, the implications could be significant.

The warning comes at a time when Nigerian banks are investing heavily in digital transformation.

From AI-powered customer support systems to automated fraud monitoring tools and digital lending platforms, financial institutions are relying more than ever on technology to drive growth and improve efficiency.

Yet experts warn that this digital expansion is also widening the attack surface for cybercriminals.

The IMF noted that advanced AI models can dramatically reduce the time and expertise required to discover software vulnerabilities.

This means attackers can launch more sophisticated and coordinated cyberattacks against multiple institutions simultaneously.

For Nigeria’s banking sector, which depends on common payment rails, cloud infrastructure, telecommunications networks, and shared service providers, a major cyber incident could quickly spread across the financial ecosystem.

Nigeria’s financial sector has undergone a remarkable digital revolution over the past decade.

Data from the Central Bank of Nigeria (CBN) show that electronic payments now account for trillions of naira in monthly transactions, driven by mobile banking, instant payments, fintech innovation, and the growing adoption of digital channels.

The success of platforms such as the Nigeria Inter-Bank Settlement System (NIBSS) Instant Payments network has made banking more accessible and efficient.

However, it has also increased dependence on interconnected digital infrastructure.

According to the IMF, this interconnectedness creates systemic vulnerabilities.

A cyberattack targeting a critical service provider, cloud platform, telecommunications network, or payment gateway could disrupt services across multiple banks at the same time.

Unlike traditional bank robberies or isolated cyber incidents, AI-enabled attacks have the potential to trigger widespread operational disruptions, affecting payment processing, customer access to funds, and confidence in the banking system.

The IMF warns that extreme cyber incidents could evolve from operational challenges into broader financial stability concerns.

If multiple banks are simultaneously affected by a cyberattack, customers may experience service outages, delayed transactions, or restricted access to deposits.

Such disruptions could undermine public confidence and create liquidity pressures, especially if panic withdrawals or transaction bottlenecks occur.

The concern is not merely theoretical.

Over the past few years, Nigerian financial institutions have experienced increasing levels of cyber fraud, phishing attacks, identity theft, and ransomware threats.

Although regulators and banks have improved cybersecurity frameworks, AI-driven attacks could significantly raise the sophistication and scale of these threats.

The IMF believes that the growing concentration of technology services could further amplify the risks.

Many Nigerian banks rely on a relatively small number of software vendors, cloud providers, telecommunications operators, and payment infrastructure providers. A successful attack on one critical provider could have cascading effects across the entire banking system.

This concentration risk is becoming more pronounced as financial institutions increasingly adopt AI solutions from a limited number of global technology companies.

Despite the risks, AI is also emerging as one of the most powerful tools available to banks in defending against cyber threats.


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CSOs Raise Alarm over Nigeria’s Data Protection Crisis

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A coalition of civil society organisations has warned that Nigerians’ personal information remains vulnerable to abuse despite existing data protection laws.

CSOs Raise Alarm over Nigeria’s Data Protection Crisis

In a statement titled “Protected From the State, Not By It: Nigeria’s Data Protection Crisis Is a Crisis of Implementation,” the group said Nigeria developed one of Africa’s largest digital identity databases but failed to adequately protect the information it collects.

The coalition, comprising Media Rights Agenda (MRA), Paradigm Initiative (PIN), Digital Rights Lawyers Initiative (DRLI), Accountability Lab Nigeria, PROMAD Foundation, DigiCivic Initiative and others, noted that the National Identity Management Commission (NIMC) had enrolled more than 121 million Nigerians as of June 2025, while the country also operates under the Nigeria Data Protection Act (NDPA) 2023 and a dedicated Nigeria Data Protection Commission (NDPC).

However, the organisations argued that these safeguards failed to translate into meaningful protection for citizens.

According to the group, recent incidents involving alleged unauthorised access to sensitive government databases have exposed weaknesses in oversight and accountability mechanisms.

They cited reports surrounding the disclosure of voter registration information from the Independent National Electoral Commission (INEC) database and investigations that uncovered the online sale of sensitive identity records, including National Identification Numbers (NINs), for as little as ₦100.

“When the regulator’s own data is not safe, no citizen’s data is. A government that cannot protect its citizens’ data should, at minimum, be cautious about how aggressively it collects and deploys it. Nigeria has done the opposite. Under the NDPA, data controllers are required to undergo compliance audits filed with the NDPC, an obligation enforced against private entities even as public institutions, the largest holders of citizens’ data, face no comparable scrutiny,” the coalition stated.

The organisations also expressed concern about the expansion of state surveillance programmes, arguing that Nigeria lacked a comprehensive legal framework governing public surveillance systems.

They said existing laws did not clearly define the limits of surveillance, provide independent oversight, or require human rights impact assessments before such systems are deployed.

The coalition further criticised the continued use of provisions of the Cybercrimes Act against journalists, bloggers and social media users, despite a 2022 judgment by the ECOWAS Court of Justice declaring aspects of Section 24 of the law arbitrary and repressive.

According to the group, Nigeria’s data governance system currently places citizens in a vulnerable position where personal information is aggressively collected but inadequately protected.

“This is the asymmetry at the heart of the crisis: citizens are under-protected from data abuse and over-exposed to state monitoring and punishment,” the CSOs said.

They called on the Federal Government to strengthen enforcement of the Nigeria Data Protection Act, ensure public institutions are subjected to the same compliance requirements as private organisations, and publish the findings of investigations into alleged breaches involving government databases.

The coalition also urged authorities to establish an independent oversight framework for surveillance systems, amend Section 24 of the Cybercrimes Act, in line with the ECOWAS Court ruling, and strengthen accountability mechanisms across public institutions handling citizens’ data.

It warned that public trust in digital governance would continue to erode unless citizens are assured that their personal data is protected from misuse, unauthorised access and unlawful surveillance.


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