General News
Telecom Revolution is Key Driver of Development-Ndukwe
Ernest Ndukwe, executive vice chairman and chief executive officer, Nigerian Communications Commission (NCC) is a professional engineer with over 28 years of local and international experience. The NCC he is leading has completely transformed the country’s telecom landscape with the now world famous revolution which ahs placed phones on the hands of Nigerians and connected many nconnected. He spoke about the revolution and next big thing in this interview with Ken Nwogbo.
Prediction on Telecom Revolution
Looking back, nobody could have predicted the amount of success that has been recorded in the industry. Remember that we started from a very low level and almost zero-subscriber level compared to what we have today. We had just over 20,000 wireless mobile line and 200,000 fixed lines – hardly anything for anyone to care about. But over the years, we have seen this growth to the level that by the end of July, 2008 we have netted 58 million connections and there was no way we could have predicted this in 2001 when this journey started. But it has been a pleasant development and we thank God for his favours and for what He has enabled us to do in this area.
Growth in Subscriber Base and Capacity
The capacity is also growing. The problem actually comes from where we started. Most countries that transited from wireline infrastructure as their base and moved to mobile already had very good wire line infrastructure. That is why I laugh when people compare Nigeria with places like the UK, the U.S and some European countries. These are countries that had very good landline infrastructure. The incumbent operators in those places had obligation to make sure that lines were available to all people in the country no matter their location. But the situation we found ourselves in here in Nigeria from 1960 at independence until recently was that lines were growing in the country at an average of 10,000 lines per annum. Today we are talking about 1.2 million lines per month, so you can see the difference. In terms of capacity, let me say that all the operating companies are installing capacities at such a fast rate and within the possibilities available to the environment. One of them recently said that in the month of July, they had about 150 base stations – that is definitely a record. Most people do 30, 50, at the best, 100 – that will show you how much capacity that is put into the network in order to enhance it. I am sure what you will also be saying is that they do not have headway in their capacity to be able to take anything that is out of the ordinary and I will agree with you on that. That is why when they try to offer free calls at a particular weekend, the whole network gets jammed. So if we start from a very shallow base and start building the network to what it is today, for the whole country to be covered, for enough base stations to be available everywhere and for us to now have that critical headway that will make it possible for us to handle extraordinary occurrences so that networks are not thrown into any form of confusion. But today, capacity is growing rapidly.
Broadband and Mobile Growth
It would never be possible for broadband and fixed lines to keep pace with the mobile growth. I say that because when you look at what happened in the years when fixed lines infrastructure was in vogue – in the 60s, 70s and 80s before mobile services became widespread, Nigeria did not take advantage of that period and most of Africa did not. Today, to build a landline infrastructure, you need permission; you need approval from local and state government and that may be delayed. Secondly, it takes more time to build a fixed line infrastructure unlike that of mobile. For fixed line/wire line, you have to draw cable on individual basis to the various targets where you have your customers. So, it is a difficult thing to do in a fast manner. That is why I said it would be impossible for fixed lines to catch up with mobile lines because of the nature of deployment. What we should be talking about is how much we can improve on it. Even in this age of fixed mobile substitution, you find some people (especially young people) abandoning the fixed lines in preference for the mobile lines, so that they can stay connected in their offices, homes, anywhere they are without restrictions. I think the challenge from your question is – how do we further improve the penetration of broadband in Nigeria? We are working on that and companies are gearing up to provide broadband internet services in the country.
Impact of Financial Sector in Telecom Revolution
The telecom revolution has been a major driver of development in the country in the past seven years. It has affected nearly all other sectors of the economy – the financial sector, business community, government services, security services, medical services, legal services. All these have been impacted positively by the telecom industry. The advertising companies have never known it so good, telecom has suddenly become a major (if not the primary) contributor to advertising in the country. When we look at the ordinary businessman, people are able to use their phones to reach their customers and run their businesses more efficiently. It has improved commerce and industrial development; it has improved interactions – doctors today do not need to be glued to a particular location when they are on call; they can be on the move and still be on call in a hospital and can attend to emergency cases regardless of their locations. So all these have been major contributions of the telecoms industry, a major facilitator of growth in the national economy.
Revenue from in 7 Years
What I can say is that investment in the industry is over $12 billion. I mean all forms of investment in the telecoms industry – licensing, roll out of networks, investment in various companies. So it is over $12 billion.
Consumer Parliament as Alternative Dispute Resolution
The consumer parliament has been a major factor on the Nigerian telecoms scene. What it has done is empower the consumer more. We pride ourselves for raising consumer awareness to a higher level in the country today. Before the telecom parliament, most consumers in the country were basically left in the dark and not used to complaining. We have demonstrated that we can transparently meet the consumers and discuss with them on the issues and problems they have. This was never happening in this country, most people hardly complained – they did not have a say. But the consumer parliament and consumer-based programmes have given the consumers a new voice and we very happy for that. Right now, we are looking at bringing out the education part of the consumer parliament because what people don now is just come and make complaints and their complaints are discussed; we listen to their grievances. But we want to go beyond that; we want to use it as a platform for consumer education and awareness as a veritable tool in the hands of the consumers to be able to assist them evaluate services offered by operating companies and be able to make fine decisions on their own. So that is what we want to do with parliament.
Addressing Issues of Quality of Service
Yes, the quality of service situation has been topical because of this consumer awareness that we have instilled. In terms of quality, the commission has done a lot in addressing the issue of getting quality of service here to meet international standards. That is why recently, we published a few things on key issues in the industry addressing questions like congestion, call related problems and others. Operators of telecoms should ensure that they meet minimum quality of service requirements and we have also committed that when they fail, we will ensure that they pay the consumers in compensation. If you noticed, for the first time in the African continent, the telcos are paying compensation to the consumers for poor service rendered. So we are working hard at it and we hope that they continue to improve in quality. The heat is on and we know that there is a lot of installations going on in the various networks and this will over time enable them provide an optimum quality of service in the environment.
Hosting Commonwealth Telecom Organization Forum
The Commonwealth Telecom Organization normally has annual meetings and the venue moves from one country to another. The one two years ago was in Malta, last year’s was in Jamaica. It was during the Jamaican conference that Nigeria indicated interest in hosting this year’s Annual General Meeting. So, it is something that countries hold on rotational basis. CTO has been an important organization in developing ICT across the Commonwealth countries. Apart from the Annual General Meetings which is usually a one day or two day affair, CTO’s tradition has it that together with the AGM is a forum which targets discussions on very topical issues in the ICT industry. So, the CTO forum will hold from the 6th – 9th of October and then on the 10th, we will have the Annual General Meeting. It is an important event and we will be hosting a number of ministers from various Commonwealth countries. The acting chairman of CTO is a regulator from Uganda. Usually, CTO is headed by chief executives of various regulatory bodies around the Commonwealth. The organization is solely handled by the Commonwealth Telecom Organization office but here, there is also a local organizing committee that would see to the preparations – It is going to be a major event.
Next Big Thing in the Industry
We have not really done enough in the broadband area so; the next big thing for this country is broadband where we will good Internet connectivity in the country. We are licensing some companies to roll out broadband services in the State capitals and commercial centers across the country. Another big thing is to ensure that services are extended to rural areas – reaching the unreached.
Federal High Court in Abuja has adjourned the Federal Government’s alleged tax evasion case against Binance Holdings Ltd. cryptocurrency exchange, until September 24, 2026, to allow both parties more time to pursue an out-of-court settlement.
Justice Emeka Nwite fixed the new date on Thursday after Moses Ideho, counsel to the Federal Government, informed the court that discussions aimed at resolving the dispute amicably were still ongoing.
Ideho, a deputy director of Legal and Prosecution at the Nigeria Revenue Service (formerly the Federal Inland Revenue Service), told the court that the matter, which had been scheduled for a report on settlement or continuation of trial, could not proceed.
According to him, one reason for the delay was the reported elevation of Justice Nwite to the Court of Appeal, while the second was the continued reconciliation efforts between the parties.
“The parties are still exploring settlement in the charge that led to this case,” Ideho told the court.
Sunday Agaji, counsel to Binance, did not oppose the application for adjournment, following which Justice Nwite postponed proceedings until September 24 for either a report on the settlement discussions or continuation of trial.
The case was previously adjourned on May 12 after both the Federal Government and Binance informed the court that negotiations were underway to settle the matter outside the courtroom.
Binance had first indicated its willingness to pursue an amicable resolution on March 24.
The cryptocurrency company was re-arraigned on July 12, 2024, on a four-count charge bordering on alleged tax evasion.
Ayodele Omotilewa, Nigerian representative, pleaded not guilty on behalf of the company.
The re-arraignment followed the removal of Binance executive Tigran Gambaryan and his colleague, Nadeem Anjarwalla, from the charge after the Federal Government amended the case to make Binance Holdings Ltd the sole defendant.
Justice Nwite had, on June 14, 2024, discharged and struck out the names of Gambaryan and Anjarwalla after the prosecution filed the amended charge.
Binance is also facing a separate criminal prosecution by the Economic and Financial Crimes Commission (EFCC), which accuses the company of laundering about $35.4m.
In addition, the Nigeria Revenue Service is pursuing a separate civil suit against Binance before another judge of the Federal High Court, seeking approximately $79.5bn in alleged economic losses linked to the company’s operations in Nigeria.
Oodua Youth Coalition (OYC), a Yoruba socio-cultural group, has issued a notice to stage peaceful picketing at MTN Nigeria offices nationwide.
This action stems from the company’s alleged failure to publicly condemn recent xenophobic attacks against Nigerians in South Africa.
This is coming despite statement by Karl Toriola, chief executive officer, MTN Nigeria, who recently said that MTN may have originated from South Africa, he explained, but MTN Nigeria is a Nigerian publicly quoted company, managed by Nigerians and with a Nigerian board.
However, in a statement jointly signed Olatunji Adejuwon and Olaoye Abolaji,vice president and national secretary respectively of OYC, described MTN Nigeria’s silence as unacceptable, given the company’s South African roots and the patronage it enjoys from Nigerians
The coalition said it would proceed with a peaceful protest if the telecommunications company continued to ignore its demands, stressing that the action was intended to draw attention to the need for corporate responsibility and moral leadership in condemning xenophobic attacks against fellow Africans.
“Consequently, the Oodua Youth Coalition hereby gives notice that we shall, without hesitation, commence a peaceful picketing of MTN Nigeria’s offices if the company continues to ignore our legitimate demands.
“Our action is intended to draw attention to the need for corporate responsibility and moral leadership in condemning acts of xenophobia against fellow Africans,” the statement said.
The group renewed its call on MTN Nigeria to immediately convene a press conference, with representatives of the coalition in attendance, to unequivocally condemn the xenophobic attacks and reaffirm its commitment to the safety, dignity and unity of all Africans.
It maintained that the proposed protest would be peaceful, orderly and in accordance with the laws of the Federal Republic of Nigeria.
According to the coalition, relevant security agencies have been notified of the planned action, while appropriate communications have also been sent to the South African diplomatic mission in Nigeria.
“We once again call on MTN Nigeria to immediately convene a press conference, with representatives of the Oodua Youth Coalition in attendance, to unequivocally condemn the xenophobic attacks and reaffirm its commitment to the safety, dignity and unity of all Africans.
“We emphasise that our proposed action shall remain peaceful, orderly and in accordance with the laws of the Federal Republic of Nigeria. Relevant security agencies have been duly notified, and appropriate communications have also been sent to the South African diplomatic mission in Nigeria.”
Reaffirming its commitment to defending the rights and dignity of Nigerians, the coalition vowed not to relent until its concerns received the desired attention.
“The Oodua Youth Coalition remains committed to defending the dignity of Nigerians and promoting African solidarity. We will not relent until our concerns receive the attention they deserve,” the statement added.
Responding to the controversy, Toriola further condemned all forms of xenophobia and violence against Africans living in South Africa, insisting that MTN Nigeria is a Nigerian company with substantial local ownership.
“We unequivocally condemn any form of xenophobia, violence or attacks against any community in the world. We’re a Nigerian company, through and through. We’re listed on the stock exchange with over 201,000 retail investors, and 11 million people hold shares through their pension funds in MTN Nigeria.
“We provide the digital backbone of the economy, and we have a completely Nigerian entity.
“Yes, MTN was founded in South Africa, and the parent company that is the majority shareholder is South African. But let’s also look at it objectively. The shareholding of MTN Holding South Africa is only 50 per cent African.
“The remaining 50 per cent is from across the world — 27 per cent from the United States, with the rest from the United Kingdom, Europe, the Middle East and the Asia-Pacific region,” Toriola said.
By Bidemi Oke
Every civilisation has been built on one invisible infrastructure. The Romans built roads. The Industrial Revolution built electricity. The Internet built information. The next economy may be built on something far less tangible.
Trust
That sounds counterintuitive because we have spent centuries believing that money is the foundation of every economy. It isn’t. Money has never been the foundation; it has simply been the mechanism through which trust is exchanged. Every major financial innovation, from coins and paper notes to credit cards, online banking and blockchain, has been humanity’s attempt to solve the same problem: “how do we help strangers trust one another without ever meeting?”
Seen through that lens, today’s financial revolution looks very different.
Most discussions about digital finance revolve around whether cash will disappear. We debate mobile wallets, central bank digital currencies, cryptocurrency, real-time payments and digital banking. Yet these conversations often mistake the visible change for the actual transformation.
The real shift is not that money is becoming digital. The real shift is that trust is becoming programmable. That single idea explains why the financial landscape is changing faster than many people realize.
For decades, finance has depended on institutions to create confidence. Banks verified identities, governments authenticated currencies, contracts relied on lawyers, payment networks validated transactions and every exchange involved an intermediary whose primary role was to reassure two parties that the system could be trusted.
Technology is quietly rewriting that arrangement
Today, identities can be verified digitally. Transactions can be authenticated within seconds, smart contracts can execute agreements automatically once predefined conditions are met, and artificial intelligence can detect suspicious activity before humans notice it. Increasingly, confidence is being built into the infrastructure itself rather than added afterwards.
This is why I believe we need a new way to think about the evolution of finance, not as a journey from cash to digital payments, but as “three generations of financial trust”.
The first generation was Physical Trust. Trust was tied to tangible assets like gold, paper currency, handwritten signatures and face-to-face interactions. Confidence came from what people could physically see and hold.
The second generation was Institutional Trust. As economies expanded, institutions became the guarantors of financial confidence. Banks, regulators, payment networks and financial intermediaries enabled transactions at a scale impossible through personal relationships alone. Trust shifted from physical objects to established organisations.
We are now entering the third generation: Programmable Trust.
Here, trust is embedded directly into technology. Verification happens automatically. Payments settle in real time, financial services become integrated into everyday experiences instead of existing as separate destinations. Increasingly, people interact with trusted systems rather than trusted institutions alone. That distinction is more profound than it first appears.
Many organisations still measure digital transformation by counting how many services have moved online, but digitising an existing process is not the same as redesigning how trust flows through an economy. Converting paperwork into an application does not automatically create a digital financial ecosystem.
This explains why some economies process millions of digital transactions every day yet continue to face friction, inefficiency and limited financial inclusion. The missing ingredient is rarely another payment platform. More often, it is interoperable infrastructure, trusted digital identity, consistent regulation and systems capable of working together seamlessly.
In other words, the future of finance will not be determined by who builds the fastest application. It will be determined by who builds the most trusted ecosystem.
This has significant implications for Africa. The continent has rightly earned global recognition for accelerating digital financial adoption. Yet the next opportunity extends beyond increasing transaction volumes. The greater challenge is designing financial infrastructure where payments, identity, data, compliance and commerce interact intelligently rather than operating in isolation.
That is where long-term competitive advantage will emerge. Perhaps the greatest irony of all is that the more advanced finance becomes, the less visible it will appear.
People rarely think about the internet protocols that power a video call or the cloud infrastructure supporting an online purchase. Likewise, future generations may hardly think about payment rails, settlement networks or blockchain architecture. Financial experiences will simply happen securely, instantly and almost invisibly.
History suggests that successful technologies eventually disappear from our attention not because they become less important, but because they become so reliable that we stop noticing them altogether.
So, are we entering a fully digital financial economy? Perhaps that is no longer the right question.
A more useful question is whether we are entering an economy where trust itself becomes digital infrastructure because if that is true, then the organisations shaping the future of finance are not merely moving money more efficiently.
They are redesigning how entire economies create confidence at scale and that may prove to be the most valuable innovation of all.
Bidemi Oke is the Chief Executive Officer of FlashChange, a fintech platform focused on secure digital asset exchange. He is an entrepreneur and vibrant leader, recognized for driving innovation and redefining access in the financial technology industry.
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