General News
Risks of Mobile Payment and Agency Banking

Nigeria is experiencing phenomenal growth in its banking and e-banking sectors with new policies and regulations that is driving cashlite, branchless Banking and agency banking services for existing and new customer segments in urban and rural communities.
The financial institutions and other players in the financial sector are continually expanding the products and services they offer while constantly searching for new, easy and secure ways of enabling their customers to access and operate the various products and services they offer.
Regulatory changes in recent years is changing the way banking services is provisioned to unbanked, under banked in rural and urban communities with limited options for formal Banking services.
Mobile Payment is improving access to these groups, cost effectively through the use of Agents in cities, towns and rural communities.
The Central Banks around Africa are also actively licensing banks and other non prudentially managed organizations to deploy mobile financial services for basic banking services, payment, money transfers and other financial services using the third party agency network.
The benefits of agents as financial services intermediaries have proven to be successful in some countries like Philippines and Brazil. More than 18 percent of Banking activities and transactions are conducted at agent locations in Brazil alone with more than 140,000 active agency outlets in operation, making it the most extensive use of agents anywhere in the world.
The successes in Uganda and Kenya are also worthy of mentioned and both are directly linked to the availability of a well connected agency network of the mobile money providers in both countries.
Who are Agents?
Potential agents are either registered entities or non-registered with on going primary business with intentions to provide mobile money as an add-on service in addition to existing primary business?
It is desirable for agents to have primary on-going business to enable them manage liquidity, reduce rebalancing trips to the nearest bank branch, manage cash at hand and also reduce cost in the early days of low value adoption of mobile financial services.
The scheme operator partner decides the type of services it wants the banking correspondent to offer to the public in accordance with its strategic plan.
The Agent will meet the following benchmarks – ubiquity: available in prime locations and easy access, trustworthiness: trust in non repudiation of the service, low-cost: low cost set up structures with minimal barrier to entry, liquidity: cash in / cash out requirements that are within the affordability range for the targeted store owners.
Providing basic financial services at the agents for customers of the scheme provider could take many forms.
Bill payments, utilities payment, domestic money transfer, merchant services, low value deposits and withdrawals are some of the basic services available at the agent outlets.
Agents are weakest link in the mobilemoney ecosystem since the scheme provider may not be able to ensure certainty at all times at the outlets and also ensure guaranteed minimum service levels at the outlets. These agents whom are service providers or shop owners are also faced with potential frauds which could be by omission or commission.
Evidence has shown that fraud attempts in the early days of mobile money deployments are mostly targeted at agents that may not be well versed in the operations of the service or agents that connived with intentions to defraud the scheme provider.
Evaluating the Risks
Technology and application compromises could present a significant risk for agents if they are not well educated and trained on some processes like PIN management, due diligence or record keeping. MobileMoney and Agency Banking are services unlike airtime vending which is a product.
Liquidity risks which will be significant as Agent network grow slowly and confidence level improves over time.
If mobile money recipient cannot consistently cash out at agent outlet at their own locality, the more they are the weary and discouraged to use the mobile channel.
Providing multiple cash out points like ATM, Cards, transfer to account, token generation and other innovations will address this challenge.
An efficient cash forecasting , management processes and support for the agents will address this issue and reduce it to barest minimum. The agent risk could take may forms from outright robbery, theft, poor product knowledge, application failures or even poor customer due diligence processes.
In some countries, providers made great haste to launch out to achieve coverage very quickly and paid little or no attention to Agent training which later impacted future operations.
Mobile oney is a service and requires lots of education. Regulators are helping the ecosystem’s long term sustainability and growth by standardized training procedure that is enforced across providers, agent licensing and certification is encouraged by the regulator to providers.
Security
Potential agents during training or sign up activities are always skeptical about physical and logical security as a mobile payment agent. Incidences of robbery and mugging of agents are still unheard in Nigeria but agents are already reporting systematic attempts to defraud through fake transaction message notifications, subscriber enrollment via stolen ID, unauthorized PIN reset conducted at agent outlets.
John, newly signed up as an agent with one of the recently licensed mobile financial services provider, His major concern was His physical security and He made some decent efforts to put in place some anti burglary systems. He was recently defrauded of N5,000 ($30) when some dubious persons posing as the channel manager of the mobile money firm accessed his device at his location and changed transaction destination number on his phone to another number which they used to reply messages to confirm cash out transactions after they had left his outlet.
Fake Currencies
Fraudsters are quickly building their game plan and strategies to engage the agents.
Agents are primarily store owners, mom and pop stores, convenience outlets and some other organized retail outlets.
However, some unemployed youths and semi skilled workers are signing up to become agents in Nigeria without the required understanding of cash management and handling prior to their engagements as agents.
By omission or commission, incidences of agent cash- in currencies having some fake notes are on the rise in the semi urban areas.
During a recent field trip, some agents were interviewed in Badagry area of Lagos state and two out of ten confirmed that they had received fake notes at least once within the first one month of operation while one of them confirmed that He passed the fake note off to another cashing -out customer.
Agency Sustainability
If agents are not earning revenues in the early days of low volume due to low adoption, they tend to abandon the agency outlet and focus on other activities.
The challenge of agency sustainability in Nigeria is still unfolding and most agents that are faced with the sustainability issues are agents that do not presently have primary business and most probably hired new office spaces and mobile money is the only service that is provided at such outlets instead of providing mobile money as one of the services alongside the primary business.
Compensating Losses
There are three parties to the mobile money transaction though not in all cases – The scheme provider, agent and the customer.
Agents are supposed to be covered by the provider’s insurance plan covering cash in transit, fraud, fire and robbery with coverage up to N100,000 as contained in the regulatory framework but it is still unclear how customers can recover losses in extreme case of business closure especially if the scheme provider is a non-prudentially managed entity.
Few scenarios where agents had made claims for losses (which cannot be independently confirmed) experiences has shown that agents are usually left to recover losses without adequate support from the scheme provider.
The agent that received the fake currencies during our field visit in Lagos, expressed her regrets that the mobile money provider could not explain to Her in clear teams who bears the losses.
Judging from most stakeholders concerns in the mobilemoney ecosystem, fraud seems to be first on their checklist.
From a Bank’s point of view, dealing with agents can be a nightmare.
Innovative practices that the regulator can put in place to address the fraud concerns should include a centrally located fraud alert systems where all providers, agent and customers can log fraud issues in a timely manner so that patterns can be established with a view to curbing or reducing future occurrences and also using the outcomes in continuous training of Agents
General News
AfriStakes Unveils Platform to Connect SMEs with Investors

AfriStakes has launched a new capital platform in Nigeria aimed at linking African small- and medium-scale enterprises with a broad range of investors in a move to address persistent funding gaps across the continent.

In a statement, the firm said the platform would improve capital allocation by bridging the disconnect between available funds, investment-ready businesses, and viable opportunities.
The launch comes as many African businesses continue to face funding constraints despite the availability of capital within the financial system.
AfriStakes said structural barriers have limited access to funding, even as capital remains concentrated in traditional instruments such as fixed deposits, equities, and managed funds.
The platform enables businesses and investors to connect directly by creating profiles, listing funding needs, and identifying suitable investment partners.
According to the company, businesses can upload key documents and showcase their funding requirements, while investors can outline their interests and financial capacity.
Founder of AfriStakes, Henry Adebisi, said the initiative was designed to tackle inefficiencies on both sides of the investment market.
“In Africa, businesses suffer from low access to capital while investors suffer from low access to investable opportunities. With AfriStakes, we ensure businesses are properly prepared and positioned for investment, while investors gain the clarity and confidence needed to deploy capital effectively,” Adebisi said.
The company noted that a major challenge for many SMEs is not a lack of value but poor investment readiness, which affects their ability to attract funding.
AfriStakes said it addresses this gap by providing a structured framework that helps businesses present financial information, develop investment narratives, and prepare realistic projections.
The platform also offers support services such as due diligence, deal structuring, and preparation of investor-facing materials.
It added that the platform would facilitate capital inflow from local and international investors, including individuals, angel investors, diaspora investors, entrepreneurs, and institutional players.
Adebisi said the platform would promote efficient capital flow into businesses driving economic growth across Africa.
“Our vision is to build a system where capital flows more efficiently into real businesses that drive economic change. By positioning both businesses and investors for success, we enable stronger investment decisions and more impactful economic outcomes,” he said.
AfriStakes said it supports multiple funding pathways, including debt financing, equity investment, partnerships, and acquisitions.
The company added that the platform would promote transparency, inclusivity, and structured investment processes across the African business landscape, adding that the initiative positions AfriStakes as a key player in addressing the continent’s financing challenges by creating a bridge between capital and opportunity.
General News
LG MoodUP™ Refrigerator Adds Expression and Innovation to the Kitchen

The modern kitchen is no longer just a place to cook, rather where families gather, conversations happen, and lifestyles are expressed. Today’s homeowners want appliances that don’t just work efficiently but also reflect their personality and enhance their living experience.

This is exactly where the LG MoodUP™ Refrigerator stands out. Designed to combine innovative technology, customizable design, and smart entertainment, the LG MoodUP Refrigerator transforms the kitchen into a vibrant, expressive, and connected space.
A Refrigerator That Matches Your Mood and Lifestyle
Traditional refrigerators focus solely on storage and cooling. The LG MoodUP Refrigerator takes a bold step further by redefining what a kitchen appliance can be.
At the heart of this innovation are colour‑changing LED door panels that allow users to personalise their refrigerator’s appearance. With just a few taps via a smartphone app, you can effortlessly change the colors of the refrigerator doors to match your mood, décor, or occasion.
Whether you prefer calm neutral tones, vibrant colours for entertaining guests, or subtle lighting for a relaxed evening at home, the LG MoodUP adapts seamlessly.
Customizable LED Panels: Design Meets Technology
One of the most striking features of the LG MoodUP Refrigerator is its customizable LED door panels. These panels offer multiple colour options and lighting combinations, helping you create a kitchen that truly reflects your personality.
Why This Matters for Modern Homes
- Enhance kitchen aesthetics without renovations
- Allows you to refresh your space instantly
- Creates a dynamic, stylish focal point in the kitchen
- Ideal for design‑conscious homeowners and young professionals
In Nigerian homes where kitchens are increasingly becoming open, social spaces, this feature adds a unique blend of style and innovation.
Built-In Bluetooth Speaker: Entertainment at the Heart of Your Home
The LG MoodUP Refrigerator goes beyond design by introducing entertainment into the kitchen. With a built‑in Bluetooth speaker, users can connect their smartphones directly to the refrigerator.
This allows you to:
- Play music while cooking
- Listen to podcasts or radio shows
- Enjoy audio while hosting family or friends
- Make daily kitchen routines more enjoyable
From meal prep to weekend gatherings, the kitchen becomes a more social and engaging environment.
Smart Technology for Smarter Living
LG is known globally for pioneering smart home solutions, and the MoodUP Refrigerator reflects this commitment. Using LG’s intuitive app interface – LG ThinQ, users can control lighting, sounds, and certain settings directly from their smartphones.
This smart connectivity ensures:
- Easy customization
- Seamless user control
- A modern, connected kitchen experience
For tech‑savvy Nigerian consumers looking to integrate smart appliances into their homes, the LG MoodUP Refrigerator fits perfectly into today’s digital lifestyle.
Designed for Style, Comfort and Everyday Use
Beyond its innovative features, the LG MoodUP Refrigerator remains a high‑performance refrigerator built for daily use. It delivers reliable cooling performance, efficient food preservation, and durable construction expected from LG appliances.
Key lifestyle benefits include:
- Elegant, premium design
- Reliable cooling efficiency
- Smart functionality without complexity
- A blend of practicality and visual appeal
This makes it ideal for homes that value both performance and style.
Why LG Continues to Lead in Home Innovation
LG’s approach to product development focuses on understanding how people live today and how technology can improve everyday moments. The MoodUP Refrigerator is a strong example of this philosophy, demonstrating that appliances can be both functional and expressive.
Rather than blending into the background, the LG MoodUP stands out as a lifestyle statement; one that reflects individuality, creativity, and modern living.
For anyone looking to upgrade their kitchen experience and embrace the future of smart living, the LG MoodUP Refrigerator delivers a bold and refreshing approach where your kitchen truly matches your mood.
For more information, kindly visit https://www.lg.com/africa/refrigerators/lg-gr-a24fdmmb
General News
Nigeria’s Human Capital Key to Global Competitiveness – NITDA DG

Kashifu Inuwa, National Information Technology Development Agency (NITDA), has emphasized the critical role of Nigeria’s human capital in driving national development and positioning the country for global competitiveness.

The DG of NITDA, Kashifu Inuwa Abdullahi, alongside the Executive Secretary of the Almajiri Commission, Dr. Muhammad Sani Idris, with management team of both organisations in a group photograph at the end of the visit held at NITDA’s headquarters in Abuja
Speaking while receiving a delegation from the National Commission for Almajiri and Out-of-School Children’s Education at the agency’s headquarters in Abuja, Inuwa noted that Nigeria’s youthful and rapidly expanding population presents a unique opportunity at a time when many countries are facing ageing populations and declining workforces.
He explained that the global demand for technical talent is projected to significantly outstrip supply by 2030, creating a window for Nigeria to emerge as a major contributor to the global workforce.
According to him, “with the right investments in education and digital skills, Nigeria can transform its demographic advantage into a powerful engine for economic growth and global relevance.”
The NITDA boss stressed that the country has the potential to become a global talent hub and a net exporter of skilled professionals.
Reframing migration narratives, he described Nigerians in the diaspora as valuable national assets who contribute through remittances and knowledge transfer, noting that diaspora inflows remain one of Nigeria’s most stable sources of foreign exchange.
Drawing comparisons with India, Inuwa highlighted how sustained investments in human capital have enabled the Asian nation to produce top executives in leading global technology firms. He attributed this success to a deliberate system of talent development and global placement.
Addressing Nigeria’s out-of-school population, he said equipping millions of underserved individuals with digital skills could unlock vast economic opportunities and help bridge the global talent gap.
Central to this ambition, he said, is NITDA’s National Digital Literacy Framework, which targets achieving 95 per cent digital literacy nationwide by 2030.
The framework focuses on six key areas: device and software operation, information and data literacy, digital content creation, digital marketing, online safety, and problem-solving.
Inuwa further explained that digital skills could transform critical sectors such as agriculture and commerce.
Farmers, he said, can leverage digital tools and smartphones to improve productivity through data-driven decisions, while small-scale traders can expand their reach and boost income using online platforms.
On implementation, he unveiled the “Digital Literacy for All” initiative, which targets students, workers, and participants in the informal sector.
He also disclosed ongoing partnerships with global organisations aimed at training civil servants and strengthening institutional capacity.
The NITDA DG reaffirmed the agency’s commitment to collaborating with the Almajiri Commission to establish digital learning centres, develop training programmes in indigenous languages, and deploy instructors to Almajiri schools across the country.
Earlier, the Executive Secretary of the commission, Muhammad Sani Idris, commended NITDA’s efforts in promoting digital literacy, describing them as crucial to bridging Nigeria’s education gap.
He expressed concern over the growing number of out-of-school children, noting that the traditional Almajiri system—originally designed for Qur’anic education—has been weakened by years of neglect and socio-economic pressures.
According to him, many children are sent far from home without adequate care, exposing them to exploitation and insecurity.
Idris called for coordinated action among government, communities, and development partners to address the crisis, highlighting the trans-border nature of the Almajiri system and the need for strategic collaboration.
He also expressed optimism about deepening partnerships with NITDA to leverage digital innovation in expanding access to education and creating better opportunities for millions of Nigerian children.
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