Connect with us

Telecom

‘Broadband Access in Nigeria’ Not Broad Enough, Not Qualitative Enough- Report

Published

on

Kindly share this post

By peter oluka

Despite Nigeria’s 5+ submarine cables, carrying a combined capacity of 10+ TBPS, Nigeria still suffers from low broadband penetration.

In an attempt to increase penetration, the Federal Government’s Presidential on Broadband drafted a Broadband plan which was eventually enacted into a policy with goal of increasing fixed broadband penetration to 30% by 2018.

Meanwhile, with a reported Broadband penetration of approximately 21%, Nigeria seems to have met her National Broadband Plan target of reaching “by the end of 2017, a fivefold increase in broadband penetration over the 2012 penetration rate (of between 4-6%)”.

However, in its Policy Brief dated June 2017, titled: ‘Broadband Access in Nigeria: Not Broad Enough, Not Qualitative Enough’ Paradigm Initiative Nigeria (PIN) passed a damning verdict on the state of ‘Broadband Nigeria’; although the International Telecommunications Union (ITU) putting fixed broadband penetration in Nigeria at 0.01%, admittedly, the bulk of this broadband access has been through mobile broadband.

Internet penetration in Nigeria is put at 47%, according to the ITU.

According to the Nigerian Communications Commission (NCC), there were just over 90 million active mobile internet subscriptions on GSM and CDMA networks as of April 20175.

The report by PIN continues: Although Nigeria’s broadband plan envisaged that mobile broadband would be the most popular medium for the actualization of the plan, perhaps it was overly optimistic in its plans for the rollout of Terrestrial wireless networks, Fibre, Cable, Digital Subscriber lines and Satellite Networks, given Nigeria’s historic challenges with infrastructure development.

As earlier noted, fixed broadband penetration is 0.01% and infrastructural and policy challenges has limited the effectiveness of Nigeria’s only real claim to a national broadband network – mainly 3G and lately 4G Mobile broadband, resulting in resulting in poor quality of service.

Nigeria’s Systemic Infrastructure Obstacle

Speaking on the backdrop of the report, Babatunde Okunoye, research assistant at Paradigm Initiative, said that Nigeria’s low fixed broadband penetration must be set against the background of the Terabytes of broadband capacity which lay underutilized at landing points of International submarine cable on the Lagos coast.

The successful outlay inland of this capacity, the report observed, has been hindered by factors including unfavourable government policies such as multiple taxation and Right of Way requirements.

“In a country that could only boast 200,000 telephone lines 40 years after independence for a population of over 120 million, Nigeria had always had challenges delivering infrastructural dividends to its citizens.

“The now rested state monopoly Nitel, despite not having to contend with the limiting factors earlier mentioned, and empowered by the biggest spender in the economy (the Federal Government), could only deliver fixed telephone lines to a privileged few (200,000 or 0.001% of the population) over 4 decades”, the report said.

This infrastructure challenge was not peculiar to Telecoms alone, but was also seen in the poor state of critical infrastructure in Nigeria.

Against this background of historical poor infrastructure delivery outcomes in Nigeria, it can be argued that the National Broadband Plan (2013-2018), in its far-reaching plans for an elaborate broadband infrastructure deployment across the nation was overly optimistic in its timeframe.

This is particularly true in its plan for city-wide fibre deployment, which can be as involved as providing fixed telephone line access.

As envisaged by the National Broadband Plan, the best hope of delivering on Nigeria’s broadband plan is by ensuring that the spread of Nigeria’s 3G and relatively new 4G mobile networks which has largely helped broadband penetration to reach 21% is widened and the Quality of Service (QoS) improved.

The Nigerian government is already taking steps to deepen broadband penetration through the licensing of six slots of the 2.6 GHz spectrum for the deployment of 4G services in 2016 and the planned licensing of broadband services on the 5.4 GHz spectrum bank and allocation of 70/80 GHz band (E-band), amongst other plans.

The success of Nigeria’s GSM network is itself quite a story because in some respects, it defied Nigeria’s infrastructure challenges, partly being because it did not require the same level of elaborate layout of infrastructure house to house and street to street as required in fibre deployment for instance; a number of Telco Towers sufficing for each coverage area – plus backhaul infrastructure.

With exactly two years of the Broadband Plan left (2017-2018) and the fixed broadband penetration rate at 0.01%, there is an urgent need to revise the National Broadband Plan for fixed broadband, the report recommended.

“The remaining 2 years also provides the opportunity to solidify the gains of the national spread of mobile broadband.

“A key metric which captures the quality of Internet access in Nigeria is the Average Connection speed, put at 3.9 Mbps (compared to a global average of 7.2 Mbps), according to Akamai’s ‘State of the Internet’ Q1 2017 report”.

“This cannot be divorced from the state of Network infrastructure in the country. In the United States and the United Kingdom for instance, there is an average of 1 Telecommunications base station for 2,300 and 2,100 customers respectively”, the PIN report suggests.

In Nigeria however, there are about 39,000 Telecommunications base stations for a population of over 180 million, an average of 1 for 4,600 consumers7.

The state of Network infrastructure is centrally linked to the poor Quality of Service (QoS) in mobile broadband delivery in Nigeria.

According to the Customer satisfaction survey conducted by the Nigerian Communications Commission (NCC) in 2012, nationally, there were marginally more respondents reporting that their connection speed was “slow or very slow” than those reporting it as “fast or very fast”.

This policy brief, which follows Paradigm Initiative’s first policy brief on broadband9, stresses that the years 2017-2018 provides another opportunity to revise the National Broadband Plan, perhaps extending the target year beyond 2018 in respect of fixed Broadband (fibre), while rallying to meet the targets for mobile broadband in terms of Quality of Service (QoS) as also noted in the plan.

A major hindrance to the scheduled outlay of terabytes of fibre broadband from the Nigerian coast to the Nigerian interior has been the policy bottlenecks of multiple taxation and right of way requirements which have burdened ISPs. In this regard, it is important to call on the Federal Government to get its priorities right.

“The proposed plan for second and third national satellites, in our opinion, is wasteful, because resources allocated for this project can be used to broaden Internet access. We are of the opinion that the government can do with 1 or 2 satellites for now – there is no empirical evidence the current satellite (NigComSat-1) has given a good return on investment and financing planned for a third satellite can be channelled instead to funding tax breaks and right of way abstentions for ISPs. A nation that cannot in the 21st century provide reliable broadband access to the majority of its citizens has no business in space in the first place.

“Another immediate priority for the government will be to formulate policies that will prioritize a marked increase in the spread of 3G/4G networks – given they are the only realistic route for achieving some of the goals of the Broadband Plan within the current timetable.

“The licensing of six slots of the 2.6 GHz spectrum for the deployment of 4G services in 2016 was therefore a step in the right direction. Indeed, the Broadband plan notes that, At this juncture 3G (or HSPA) mobile broadband technology provides the fastest way for the delivery of universal mobile broadband access in Nigeria now and in the near future, while targeting LTE technology for future high capacity networks.

“3G and LTE are indeed the most ideal solutions for leapfrogging Nigeria to high speed broadband delivery

“Therefore all hands must be on deck to ensure that the worthy goal of connecting every Nigerian to a superfast and reliable broadband network is realized.

“Nigeria’s 47% and 21% Internet penetration and broadband penetration rates respectively can be partly explained by the concentration of telecom signals in highly populated urban areas and the neglect of the rural countryside where broadband affordability and consequently demand is a challenge. [Source: OpenSignal 3G and 4G LTE Cell Coverage Map]

“The figure above shows gaps between the National Planned and National Existing Broadband Fibre Infrastructure (37,104 km) in Nigeria. This challenge has been identified by the National Broadband Plan as critical to achieving broadband penetration target of 30% by 2018. [Source: Universal Services Provision Fund/Nigerian Communications Commission]”.


Kindly share this post

Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

Telecom

Google Finally Allows Users to Change Gmail Address, Keeps Data and Services Intact

Published

on

Gmail.jpg
Kindly share this post

Google has unveiled a new feature that allows Gmail users to change their existing email addresses without losing data or access to services, marking a major shift in the company’s long-standing policy.

Google Finally Allows Users to Change Gmail Address, Keeps Data and Services Intact

Gmail

According to an update on Google’s account help page, the new option enables account holders to replace their current @gmail.com address with a new one while retaining all associated data, including emails, photos, and integrations with services such as Google Drive, Maps, and YouTube.

The guidance, however, was first spotted on the Hindi version of Google’s support page, suggesting that the rollout may begin in India or Hindi-speaking markets before expanding globally.

The English-language support page still carries the older advisory that Gmail addresses “usually cannot be changed.”

Google explained that under the new policy, users who update their Gmail address will automatically keep their original address as an alias.

This means emails sent to the old address will continue to arrive in the inbox, and the original address will remain valid for signing in to Google services.

Previously, users seeking a new Gmail address had to create an entirely new account and manually transfer their data, a process that often disrupted third-party app integrations. The new feature eliminates that inconvenience, ensuring continuity for users.

The company further clarified that while users can reuse their old Gmail address at any time, accounts that change their address will face certain restrictions.

These include a 12-month waiting period before another new Gmail address can be created, and the inability to delete the newly chosen address once it has been set.

Google assured users that all existing data would remain intact after an address update, including stored photos, messages, and emails.

The gradual rollout of the feature indicates that full global adoption is expected in the coming months, a move likely to be welcomed by millions of users who have long requested the ability to update their Gmail identities without starting afresh.


Kindly share this post
Continue Reading

Telecom

Nigeria’s Internet Usage Hits 1.24m Terabytes – NCC

Published

on

Kindly share this post

Nigerian Communications Commission (NCC) has said that Nigeria’s internet usage reached a record 1.24 million terabytes in November 2025.

Nigeria’s Internet Usage Hits 1.24m Terabytes – NCC

According to the latest data from the NCC, the figure rose modestly from 1.235 million terabytes in October, reflecting steady growth in digital activity across the country.

Broadband penetration in Nigeria crossed the halfway mark in November 2025, reaching 50.58 per cent, up from 45.61 per cent in January, the telecoms regulator reported.

The figure, however, falls short of the 70 per cent coverage target outlined in the National Broadband Plan 2020–2025, which expires this month.

The country had roughly 109 million broadband subscriptions by November. Growth has been uneven, hindered by infrastructure and regulatory constraints, including frequent fibre-optic vandalism that triggers 30 to 43 network cuts daily, high right-of-way fees, and declining subscriber numbers earlier in the year.

Expansion of mobile networks, particularly 3G and 4G services, alongside limited 5G rollouts in urban centres, affordable smartphones, and competitive data plans, has driven uptake.

Investments in the National Communications Backbone and private-sector initiatives have also improved access, especially in underserved areas.

While Nigeria is gradually improving digital inclusion, achieving the original broadband plan remains challenging due to high infrastructure costs, coverage limitations, and deployment hurdles.

The NCC maintains that continued investment in mobile networks and broadband infrastructure will sustain gradual growth in the sector.

Commenting on the development, some Nigerian analysts attributed the surge to the broader mobile and broadband adoption and the growing appetite for streaming, online learning and other digital services.

According to the analysts, the figures suggest that internet connectivity is no longer a luxury but a necessity for both business and leisure, underscoring the slow but steady expansion of Nigeria’s digital economy.


Kindly share this post
Continue Reading

Telecom

NCC Ranked Among Top 3 MDAs for Best Website Performance in 2025

Published

on

Kindly share this post

Bureau of Public Service Reforms (BPSR) has named the Nigerian Communications Commission (NCC) among the top three Ministries, Departments and Agencies (MDAs) of the Federal Government with the Best Ranking in Website Performance for 2025.

NCC Ranked Among Top 3 MDAs for Best Website Performance in 2025

L-R: Head Special Projects, Nigerian Export Promotion Council (NEPC), Salamatu Andu; Executive Commissioner, Technical Services, Nigerian Communication Commission (NCC), Engr. Abaraham Oshadame; Director General Bureau of Public Service Reforms (BPSR), Head Customer Support Service, Galaxy Backbone, Rosemary Ehize; Secretary to the ES. Nigerian Content Development and Monitoring Board, Tahir Aminu at the BPSR award ceremony for top four MDAs in BPSR Website Performance and Ranking 2025 at the BPSR office on Tuesday, 23rd December, 2025.

This is coming barely three weeks after the telecom regulator was recognized as one of the top five best-performing Federal Government agencies for 2025 by the Presidential Enabling Business Environment Council (PEBEC) – a testament to the Commission’s consistency in investment in technology for ensuring efficient service delivery.

In the BPSR 2024/2025 scorecard ranking of agencies’ websites, the NCC came second in the ranking, trailing behind Galaxy Backbone Limited, which came first while the Nigeria Export Promotion Council (NEPC) clinched the third position, from a pool of 235 MDAs, whose website were evaluated.

BPSR deployed 14 evaluation criteria in include MDA’s website compliance with .gov.ng domain name, appearance and aesthetics (look and feel) of the website, content, relevance to MDAs mandate/government policy and the website’ structure.

Others include website’s responsiveness (device compatibility), security, load time, usability/ease of navigation, availability/uptime, functionality, interactivity, accessibility and capacity building.

The recognition was announced at the official release of Federal Government 2024/2025 Scorecard Ranking for MDAs’ Website held at the Federal Ministry of Finance Auditorium in Abuja on Monday (December 22, 2025) while the award presentation took place at BPSR’s Office on Tuesday (December 23, 2025).

The award, which is an important index metric of the National e-Government Masterplan for determining the Nigeria e-Government Status, was received by the Commission in recognition of its commitment to maintaining a world-class website that enhances service delivery to the citizens.

Receiving the award on behalf of the Executive Vice Chairman of the NCC, Dr. Aminu Maida, the NCC’s Executive Commissioner, Technical Services, Abraham Oshadami, appreciated the BPSR for the recognition, describing the award as “another encouragement for the Commission to be a better public service institution leveraging digital platforms such as our web presence to enhance public service delivery to our various stakeholders, thereby implementing the Federal Government’s Ease of Doing Business policy direction.”

While presenting the award to the NCC, alongside other two agencies, BPSR’s Director-General, Mr. Dasuki Arabi, commended the top three for their proactive decisions in maintaining world-class websites, which are compliant with the Federal Government’s policy direction in effective and efficient service delivery to the citizens.

According to the DG, the 2024/2025 MDA’s websites’ ranking represents a collective effort of federal public institutions in Nigeria to be transparent, accountable and open in governance, as well as a confirmation to align with global best practices in service delivery to the citizens.

Developed about six years ago, Arabi said as a result of the annual ranking, more public institutions have indicated readiness to embrace reforms, and align with the policy direction of the current administration’s Renewed Hope agenda on improve governance for effective service delivery, as introduced by His Excellency President Bola Ahmed Tinubu.

“The ideals of harnessing and deploying technological tools for service delivery has become imperative following the COVID pandemic, and distortions of socio-economic system of nations, culminating in the evolution of competitiveness, cost effectiveness, and agile governance.

“As engine room of governance, it behoves on us in the public service to perform our statutory duties and we must put in place technological innovations and standardized websites to operate services as well as deliver service needs to citizens,” he said.

The Scorecard exercise, he said, is part of the BPSR reform broader function of conducting research on reform implementation efforts and presenting ‘best practice’ models to the entire Public Service, and to among others, improve access to government information, facilitate seamless financial transaction, eliminate corruption and cyber theft, as well as facilitate access to government services.

Speaking on the rigorous nature of the exercise that produced the top three winners, the DG said “in the past few weeks members of the Scorecard Jury drawn from inter-Ministerial Agencies, had worked tirelessly to mill websites of selected MDAs through a rigorous process of enduring criteria for the ranking and the outcome had also passed through a quality assurance mechanism to validate the outcome.”


Kindly share this post
Continue Reading

Trending