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Here Are 10 Digital Transformation 2018 Predictions

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By peteroluka

While International Data Corporation (IDC) continues to see tremendous momentum and influence of digital transformation (DX) on technology spending worldwide, across all geographies and industries, 59% of companies remain at either stage two or three of DX maturity, or what IDC calls a “digital impasse.”

To help CIOs and IT professionals successfully advance their organization’s digital maturity, IDC today published IDC FutureScape: Worldwide Digital Transformation 2018 Predictions (Doc #US43154617).

In today’s 2:00 p.m. EST Web conference, IDC analysts Robert Parker and Shawn Fitzgerald discussed the ten industry predictions that will impact CIOs and IT professionals in the worldwide digital transformation industry over the next one to three years and offered guidance for managing the implications these predictions harbor for their IT investment priorities and implementation strategies.

To register for this Web conference on-demand or any of the IDC FutureScape Web conferences, visit: https://www.idc.com/events/futurescapes.

The 2018 DX predictions are primarily organized against the five pillars of IDC’s digital transformation maturity model: Leadership, Omni-Experience, Information, Operating Model, and WorkSource.

In addition, the new report includes a forecast on DX investments, which helps contextualize these predictions as part of direct DX investment of $6.3 trillion for 2018–2020. Most importantly, the latest DX predictions provide a set of planning assumptions to help IT executives consider how these prognoses would manifest themselves.

That vision, combined with IDC’s future road maps, will offer a framework for advancing digital maturity.

The predictions from the IDC FutureScape for Worldwide Digital Transformation are:

Prediction 1:

By the End of 2019, DX Spending Will Reach $1.7 Trillion Worldwide, a 42% Increase from 2017

Prediction 2:

By 2019, All Digitally Transformed Organizations Will Generate at Least 45% of Their Revenue from “Future of Commerce” Business Models

Prediction 3:

By 2020, Investors Will View Digital Businesses Differently, with Specific Measures Based on Platform Participation, Data Value, and Customer Engagement Accounting for over 75% of Enterprise Valuations

Prediction 4:

By the End of 2018, at Least 40% of Organizations Will Have a Fully Staffed Digital Leadership Team Versus a Single DX Executive Lead to Accelerate Enterprise-wide DX Initiatives

Prediction 5:

By 2019, Personal Digital Assistants and Bots Will Execute Only 1% of Transactions, But They Will Influence 10% of Sales, Driving Growth Among the Organizations That Have Mastered Utilizing Them

Prediction 6:

By 2020, in over Half of Global 2000 Firms, Revenue Growth from Information-Based Products and Services Will Be Twice the Growth Rate of the Balance of the Product/Service Portfolio

Prediction 7:

By 2020, 85% of New Operation-Based Technical Position Hires Will Be Screened for Analytical and AI Skills, Enabling the Development of Data-Centric DX Projects Without Hiring New Data-Centric Talent

Prediction 8:

By 2020, 25% of Global 2000 Companies Will Have Developed Digital Training Programs and Digital Cooperatives to Compete More Effectively in Talent Wars

Prediction 9:

By 2019, 40% of Digital Transformation Initiatives Will Be Supported by Cognitive/AI Capabilities, Providing Timely Critical Insights for New Operating and Monetization Models

Prediction 10:

By 2020, 60% of All Enterprises Will Have Fully Articulated an Organization-wide Digital Platform Strategy and Will Be in the Process of Implementing That Strategy

According to Shawn Fitzgerald, research director, Worldwide Digital Transformation Strategies, IDC, “This year’s DX predictions represent the latest thinking on the key programs, technologies, and processes needed to achieve success in the digital economy as more companies are embracing and engaging their enterprise transformations.

“While we are seeing more companies becoming more digitally capable, there is a widening gap between leaders and laggards, with significant implications for those organizations that cannot make the transition to a digital-native organization.”

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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UK Appoints Peter Vowles as British High Commissioner to Nigeria

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The UK Government has announced the appointment of Mr Peter Vowles as the next British High Commissioner to the Federal Republic of Nigeria.

Mr Vowles succeeds Dr Richard Montgomery CMG and is expected to take up his post in Abuja in September 2026. Dr Montgomery remains in post until that time.

Mr Vowles brings extensive diplomatic and development experience to the role, having served as His Majesty’s Ambassador to Zimbabwe from 2023 to 2026 and previously as Ambassador to Myanmar from 2021 to 2022.

He has held senior leadership positions across the FCDO and its predecessor department DFID, including as Transformation Director and Director for Asia, Caribbean and Overseas Territories.

Earlier in his career, Mr Vowles worked in international development across South Asia, Central Africa and East Africa, including postings in Bangladesh, India, the Democratic Republic of Congo and Kenya. He began his career in Zimbabwe, where he worked in education and development.

Peter Vowles said: “I am honoured to be appointed as British High Commissioner to Nigeria. Nigeria is a country of immense importance to the United Kingdom, and I look forward to working closely with Nigerian partners to strengthen our relationship across trade, development and security.”


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Nigeria’s Apapa, Tin Can Ports Make Global Top 20 Improvement List

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World Bank has ranked the Apapa and Tin Can Island Port complexes in Lagos among the world’s 20 most improved ports in its 2025 Container Port Performance Index (CPPI), released in June 2026.

Nigeria’s Apapa, Tin Can Ports Make Global Top 20 Improvement List

The ranking places both ports in the “Top 20 Port Improvement Since 2020” category, reflecting significant gains in operational efficiency and vessel turnaround time.

The CPPI is a global benchmark used to assess the efficiency of container ports based on factors such as cargo handling speed, ship turnaround time and overall logistics performance.

According to the report, the improvement highlights ongoing reforms and modernization efforts within Nigeria’s maritime sector.

The Managing Director of the Nigerian Ports Authority (NPA), Mr Abubakar Dantsoho, attributed the recognition to ongoing policy reforms and infrastructure upgrades in the sector.

He said the development reflects the impact of economic policies of President Bola Tinubu and the support of the Minister of Marine and Blue Economy, Mr Adegboyega Oyetola.

“With the investor-friendly policies of President Bola Ahmed Tinubu providing the impetus for increased investment to drive our port infrastructure and equipment modernisation programme, coupled with the unflinching support of the Honourable Minister of Marine and Blue Economy, Adegboyega Oyetola, we have all it takes to further enhance trade facilitation, improve competitiveness and boost the national economy,” he said.

The NPA said the recognition is expected to strengthen investor confidence in Nigeria’s maritime sector and enhance the country’s position as a regional trade and logistics hub.

It noted that improvements in port operations are already contributing to increased efficiency in cargo movement and reduced delays at key terminals.

The authority also pointed to ongoing efforts to modernise port infrastructure and expand digital systems aimed at improving service delivery.

Earlier in February 2026, the NPA said the federal government had intensified efforts to position Nigeria as a leading maritime destination through port rehabilitation and modernization projects.

It also highlighted public-private partnership initiatives, including developments at the Lekki Deep Sea Port, as part of broader reforms aimed at improving efficiency and attracting investment.

The CPPI ranking is expected to further boost Nigeria’s maritime profile and encourage additional investment in the sector.


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PalmPay Joins Industry Leaders @ Digital Pay Expo 2026

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As digital payment adoption continues to grow across Nigeria and emerging markets, the next phase will depend not just on innovation, but on the strength, reliability, and trustworthiness of the infrastructure behind it.

While the ecosystem has made clear progress in recent years, trust remains a critical issue for users, businesses, and operators alike. Questions around resilience, security, interoperability and transaction reliability continue to shape how the market evolves and how confidently digital payments can scale.

These issues will be central to the deliberations at Digital Pay Expo 2026, where fintech leaders, payment operators, and other ecosystem stakeholders will gather under the theme, “Seamless Digital: Fostering Pan-African Market Expansion in the Era of AI.”

PalmPay’s participation reflects its continued commitment to building trusted and scalable payment infrastructure, while contributing to the broader industry efforts to strengthen systems, standards, and partnerships needed to support long-term ecosystem growth.

Speaking ahead of the event, Olorunfemi Hanson, Head of Marketing and Communications at PalmPay Nigeria, said: “As the financial services ecosystem continues to grow, trust and reliability become even more important.

“The industry’s next phase will be shaped not only by innovation, but by the strength of the infrastructure supporting it. Digital Pay Expo provides an important platform to address the resilience, interoperability, and trust issues that will shape the future of digital payments growth across Africa.”

The event, scheduled to be held from the 17th to the 18th of June, 2026, will feature Chika Nwosu, Managing Director of PalmPay Nigeria, alongside other distinguished guests, including the Director-General, Payment System Management Department (PSMD), Central Bank of Nigeria. The event will examine how the industry can balance innovation, regulation, and scalability while strengthening trust across the digital payments value chain.

For PalmPay, this event reinforces its role in supporting a more resilient, secure and scalable payments ecosystem for Nigeria and emerging markets more broadly.


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