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The Role of the Cloud in Your Digital Transformation Journey from SAP’s Perspective

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Businesses acknowledge they are buried under mountains of inefficiencies and missed opportunities.

CEOs understand that digital is an opportunity or a threat. So,the question is not about awareness, but how to unleash the power of digital transformation while finding a balance between maintaining a healthy business and current infrastructure, and innovating without disruption.

The mandate from business to IT has shifted. For decades, a CIO’s chief responsibility was to reduce costs and keep the lights on just enough to run mission-critical processes.  Now, CIOs and IT departments are tasked with driving business innovation. To stay competitive in a digital economy, it is no longer sufficient to have a system landscape whose primary role is to keep records.

SAP

Most organizations invest a great deal to maintain and customise their IT landscapes to meet their unique business needs.

Today, nearly every organisation has some level of cloud presence, typically for customer relationship management (CRM), human capital management (HCM), or procurement.

The question we hear most often from customers is not how to make their first foray into the cloud, but rather how to design a comprehensive enterprise cloud strategy that:

  • Protects existing investments
  • Accelerates innovation
  • Keeps an organization’s unique business processes intact

Moving to the cloud does not mean breaking off some parts of the business in a piecemeal fashion or taking a rip-and-replace approach.

Cloud is one of the key drivers of digital transformation.  Cloud has disrupted the traditional IT model by drastically reducing time to market and TCO for innovative solutions.  With its ease of use and ubiquitous access, cloud has democratised the decisions about software purchasing, access, and usage.

Cloud computing offers immense opportunity for companies to improve their business operations, regardless of sector.

Modern cloud offerings reduce IT infrastructure complexity and free up resources that can be better applied to driving innovation.

And with security topping the list of concerns among business and IT leaders, cloud providers today invest talent and energy into ensuring their offerings are able to meet even the most stringent security requirements.

According to the IDC, cloud spending is expected to surge by 25% to reach more than $100bn, with cloud data centres expected to double in number.

In a separate study, analysts found that an astonishing $237bn in profits were lost by the top 200 global companies alone, mainly due to the hidden costs of complexity.

Despite these clear signs, cloud migration of key business applications is still met with reservations and, often, resistance.

IT leaders list concerns such as possible downtime, security, potential loss of control over key business processes, and cost.

Managing increasing complexity

As technologies like artificial intelligence, predictive analytics, AR, VR, and the Internet of Things become mainstream, enterprise IT systems and the digital processes they drive are getting more complex every day.

Companies need to find new ways to reduce complexity while ensuring that their IT systems are flexible enough to adapt to the requirements of a shifting technology and business landscape.

Many organizations choose to migrate some or all their mission critical applications to the cloud to increase flexibility.

To do this efficiently, it is critical to understand some of the key success factors for a cloud model. The high ground in any mission-critical application cloud solution comes down to four promises:

  1. A comprehensive, end-to-end SLA approach that avoids unproductive time-wasting by disparate service providers.
  2. Integration across your application landscape.
  3. Access to industry and engineering experts and best practices to support ad hoc and ongoing needs.
  4. Ability to leverage new skills and resources across infrastructure, technical management and cross vendor application management.

SAP’s cloud offerings provide companies with the global expertise and local knowledge needed to free up internal resources and shift focus away from IT management – i.e. ensuring systems are up and running – and to innovation, the driving force of all successful businesses in today’s digital economy. The benefits of this are clear:

The cost benefit of cloud

Running business applications in the cloud means less maintenance, especially in comparison to on-premise solutions, as many subscription models include company-specific maintenance and support in addition to hosting.

Investments to replace outdated hardware are also no longer necessary, as these are already included in the monthly fees and service agreements.

Using managed cloud services allows companies to scale the scope of applications they pay for to what they really need.

While existing on-premise solutions might have numerous functionalities that companies pay for (although they are often unnecessary), companies in the cloud only pay for what they really need and for what they use. When business requirements change, companies can flexibly adapt their services and applications in the cloud as required.

Unlocking business value

By partnering with a leading cloud provider such as SAP, companies can accelerate business processes that were previously limited by the performance of their on-premise systems.

In addition, they can swiftly replace outdated applications with new ones and make sure that different company locations with previously diverging software releases are all upgraded at the same time, reducing the overall complexity of their IT landscape.

Support is similarly simplified: by moving insulated business applications to the cloud, companies are able to work with a single provider that assumes total responsibility.

With a comprehensive, managed cloud offering such as the SAP HANA Enterprise Cloud, organisations can further optimise their IT landscape to future-proof their business.

This allows them to focus on the functional and business layer of their stack – driving innovation, business value, and growth – while handing off the technical aspects of system and application management to a reputable cloud partner such as SAP.

With 125 million cloud subscribers and 44 state-of-the-art data centres in 27 locations around the world, isn’t it time you spoke to SAP about how the cloud can fit into your company’s digital transformation journey?


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Business

Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

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Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.

GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.

In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.

Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.

The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).

GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.


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Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

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At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”

Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.

A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.

Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”

Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.

“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”


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E-Business

Galaxy Backbone Tops FG’s Website Performance Ranking

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Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

Galaxy Backbone Tops FG's Website Performance Ranking

This is a landmark achievement for Nigeria’s digital economy.

The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).

Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.

He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.

This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.

GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.

The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”

As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.

With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.

 


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