Telecom
Zain Nigeria Wins Global Award for Rural Telephone
Zain Nigeria has won a global award in London, the United Kingdom, for introducing a rural telephone micro franchise programme, aimed at empowering rural people to communicate and create wealth and employment
The company got the global recognition in the "Emerging Markets Expansions Innovation award" category with its Rural Acquisition Initiative (RAI), beating competition from other big players in the international telecom industry.
The organizers of the award explained that Zain’s RAI which was first introduced on a pilot scale in the South East region of Nigeria in 2006 followed by a national rollout in 2008 is the first of such an approach to serve rural consumers in Africa.
Also, Zain Group, the leading telecommunications company in Africa and the Middle East, won the Global Telecoms Business Wireless network infrastructure innovation award for ‘One Network’, the world’s first borderless or roaming free mobile telecoms network service.
The awards were presented in a glittering ceremony at the Sheraton Park Lane hotel in London, to the architects of the most innovative projects in the global telecom industry. The ceremony which was organised by Global Telecom Business attracted many high profile players in the industry.
Zain RAI which is targeted at low income consumers in most rural and poorest parts of Nigeria is a massive but still under-tapped market centres on an innovative micro-franchising plan for base stations management. The telecom franchise programme initiative is designed to involve rural residents in base station management and distribution programme, creating jobs, wealth, and improved products and services availability in the process.
Franchisees selected for the programme are the drivers of the programme as local entrepreneurs and in turn recruit representatives from their locality to sell services and protect local base station at the centre of their area. They are given necessary technical, marketing, sales and financial support by Zain to help grow their businesses.
Lars Stork, chief operating officer, Zain Nigeria, said that RAI demonstrates the company’s commitment to empowering the 50% of Nigerians who live and work in rural communities to communicate and boost their businesses.
According to him the award is an acknowledgement of the success of the programme which has brought about sustainable job creation, local wealth generation, and improved availability of Zain’s products and services as well as reduction in security threat by unemployed youths in many local communities.
On the other hand, ‘One Network’, the world’s first borderless mobile telecoms network service was adjudged a ground breaking innovation and hence deserving of the award.
Zain ‘One Network’ service reduces the cost of making telephone calls by allowing customers to communicate freely across geographical borders and continents without roaming call surcharges and without having to pay to receive incoming calls wherever they travel in the 16 countries that currently participate in Zain’s One Network. In addition the customers are able to top up their prepaid accounts with airtime purchased from more than 1 million sales outlets in any of the countries in which One Network is operational.
In acknowledgement, Dr Saad Al Barrak, Zain chief executive officer, said the the award is testament to the considerable investment and commitment to a project that connects customers across the many countries in which Zain operates. "The GTB Innovation Award also honours those whose hard work has gone into the One Network initiative, which delivers on our promise to provide unique and innovative products and services for Zain customers," he said.
Telecom
ALTON Rues Vandalism, Others as Critical Infrastructures Suffer Attacks

Association of Licensed Telecoms Operators of Nigeria (ALTON), has decried persistent challenges such as vandalism, high operating costs, and regulatory bottlenecks threatening service delivery despite recent improvements in investment inflows.

Gbenga Adebayo, chairman, ALTON, warned that the continuous attack are putting strains on Nigeria’s telecom sector which serve as the backbone of the country’s economic and digital systems,
Adebayo, speaking in an interview on ARISE News, described telecommunications as the critical foundation supporting all sectors of the economy.
“Telecom operators are the infrastructure of infrastructures that supports all other sectors,” he said, stressing that the industry remains central to power, transport, security, and financial services.
Adebayo noted that the recent 50% tariff adjustment has helped restore investor confidence in the sector after years of underinvestment.
“It has restored confidence in the sector… we are seeing investment, we are seeing now the impact of that investment,” he said, adding that the sector is now beginning to recover gradually.
But, he warned that improvements in service quality remain constrained by multiple external challenges, including vandalism, insecurity, and regulatory bottlenecks.
“Things can be better… but there are also other external factors… vandalism, behavior of public actors, behavior of non-state actors,” he explained.
Adebayo highlighted the scale of infrastructure damage, particularly on fibre networks, noting a major disparity between international and domestic connectivity routes.
“The fiber optic in the Atlantic… has witnessed probably one outage in two years… the one running from Lagos to Kano, we record an average of about 40 cuts a day,” he said.
He explained that such disruptions significantly increase operating costs and affect service quality across the country.
Beyond vandalism, he pointed to theft of telecom equipment such as batteries and generators, as well as security challenges that prevent timely restoration of services in some regions.
“Issue of security… people are stealing batteries, they’re stealing generators,” he said, noting that some areas remain inaccessible during outages until security conditions improve.
Adebayo also called for urgent reforms in right-of-way charges and taxation policies, arguing that telecom infrastructure should be treated as essential national infrastructure.
“Right of way should become free of charge across the country… issue of multiple taxation… it has to be a thing of the past,” he stated.
On rising energy costs, he said operators are gradually adopting hybrid and renewable energy solutions, although the transition is slow and still exposed to vandalism risks.
“We are doing a lot on renewable energy and providing hybrid solution… but that takes time,” he said.
Adebayo concluded that while policy support and investment inflows are improving the outlook of the sector, sustainable progress will depend on stronger protection of telecom infrastructure and coordinated action among government, regulators, and communities to address vandalism, insecurity, and regulatory inefficiencies.
Telecom
Uber Expands Beyond Rides, Launches Hotel Booking With Expedia

Ride-hailing company Uber has introduced a new feature that allows users to book hotel rooms directly through its app, as part of its strategy to evolve into a broader lifestyle and services platform.

Uber announced that the hotel booking service is being launched in partnership with Expedia Group, giving users access to more than 700,000 hotel properties worldwide.
The company said the collaboration is also expected to expand in future to include short-term rental listings from Vrbo.
According to Uber, the hotel booking tool offers features similar to traditional online travel platforms, including destination search, maps, and filters based on pricing, amenities and guest ratings.
Users can also complete bookings using payment information already saved on the app.
Speaking during a presentation in New York City, Uber Chief Executive Officer, Dara Khosrowshahi, said the company was broadening its offerings beyond transportation and food delivery.
“We’re no longer just an app for rides, or even a family of apps for rides and eats. Uber is now an app for everything,” he said.
Chief Executive Officer of Expedia, Ariane Gorin, said the partnership was aimed at simplifying travel planning for users.
“Together, we can reduce the number of steps, save people time and money,” she said.
Uber’s latest move builds on its expansion strategy which began with the launch of Uber Eats in 2014.
Initially focused on food delivery, Uber Eats has since expanded into retail services, allowing customers to order products such as cosmetics, groceries and electronics.
Industry analysts say the development reflects the growing global trend toward “super apps” — digital platforms that combine multiple everyday services within one ecosystem.
This model is already widely adopted in markets such as China, where platforms like WeChat and Alipay integrate messaging, payments, travel bookings and e-commerce services.
Competitors are also broadening their offerings.
For instance, Airbnb has expanded beyond accommodation to include bookable local experiences, wellness services and mobility options.
Uber also disclosed plans to integrate more artificial intelligence-powered tools into its platform.
The company said upcoming features would enable users to plan meals, generate shopping lists and arrange deliveries through conversational prompts, while a voice assistant is also in development to support hands-free navigation within the app.
Telecom
FG Okays 112 as Toll-Free National Emergency Response Number

National Economic Council (NEC) of Nigeria has officially approved 112 as the unified, toll-free national emergency number to streamline responses to security, medical, fire, and natural disasters.

It is part of measures to strengthen Nigeria’s emergency lifeline and build a unified and coordinated national response to emergencies.
NEC also approved the establishment of a multi-agency implementation committee and programme coordination led by the Office of the Vice President and the National Communications Commission (NCC).
The approval was part of decisions taken at the 157th meeting of the NEC held virtually and chaired by Vice President Kashim Shettima.
Shettima said the 112 emergency lifeline had become necessary to prevent delay caused by bureaucratic bottlenecks, noting that what the citizens seek urgently when confronted by a natural disaster or insecurity is an urgent response and not bureaucracy.
“This is not only a technical reform. It is a test of the state’s humanity. In moments of fire, accident, robbery, medical emergency, flood, violence, or panic, citizens do not need bureaucracy.
“They need a response. They need to know one number to call, one system to trust, and one coordinated chain of action that moves quickly enough to save lives,” he stated.
He explained that while Nigeria is not beginning from zero, as the emergency number had been in existence, what is required at the moment “is coordination, adoption, standard operating procedures, public awareness, institutional ownership, and trust”.
The vice president described NEC as the nation’s economic engine room, where the federal government and the states must convert the Renewed Hope Agenda of President Bola Tinubu into practical outcomes.
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