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SON Urges e-Commerce Operators to Adhere to Standards
The Standards Organisation of Nigeria (SON) has said that there is the need for stakeholders in the e-Commerce space to adhere strictly to standards to grow the sector.
The organisation made the call when it met with the stakeholders at a forum in Lagos, tagged: “The Role of Standards and Quality Regulation in Electronic Commerce.’’
The organisation said that it had become imperative for stakeholders to provide solutions that would ensure safe and secure transactions, assurance of quality, consumer protection and boost the sector.
The Director General, SON, Mr Osita Aboloma, said that imbibing standards in e-Commerce would go a long way to facilitate trade, promote global competitiveness, economic growth and development.
He said the need to promote awareness on standards and quality regulations in the sector was to ensure a safe and secure online platforms for sales of goods and services.
It will also enhance trade within Nigeria and across borders that will ultimately increase the Gross Domestic Product (GDP) of the nation, he noted.
The SON boss, represented by the Director, Corporate Affairs, Dr Paul Angya, said e-Commerce was a business that is on the rise, hence, it was apt and crucial for the standardisation and regulation of the quality of products and services traded through the cyberspace.
According to him, the promotion of awareness on standards and quality regulation has become necessary as the drive for digitalised market increases and the pressure on the standards community mounts.
“This requires that all stakeholders reckon fully with the realities of the competitive and fast-paced global economy,’’ he said in a statement.
“Having identified that the roles played by stakeholders in this sector is key to the growth and development of the nation, the participants and this forum have been carefully selected.
“From consumers to consumer groups, telecommunications companies, banks, airlines, regulatory bodies, advertising practitioners, embassies and trade charters and online marketers and dealers are expected to chart a way forward for e-Commerce in Nigeria,” he said.
Aboloma said that with the increasing volumes of consumer complaints being received on the quality of products and services sold online, it has become necessary to have a robust regulatory framework to drive e-Commerce.
“For instance, products like mobile phones, electrical and electronic devices cannot be physically viewed and tested before purchase online, while the claims on what they can do have been found in many cases to be inaccurate or sometimes outright false.
“It is expected that decisions reached at this forum today, will foster positive change that will ensure improved customer satisfaction and consumer protection.
“That will ultimately guarantees the safety and security of online sales and marketing as well as ensure that only quality goods and services are provided for the consumers,’’ he said.
He urged the participants to take optimum advantage of the forum to discuss pertinent issues with online marketers and the regulatory bodies to attract more investors into the sector.
An official of the Consumer Protection Council (CPC), Mr Babatunde Irukera, said e-Commerce was the way of the future, noting that technology was disrupting the traditional ways of commerce and trade.
Irukera noted that as consumers were becoming more sophisticated, so also is the role of consumer protecting authorities all over the world to ensure that they were as dynamic as the sophistication of consumers.
“What we believe at CPC is that any e-Commerce platform must capture the responsibilities of providing consumers good quality for money spent.
“This is why the question of returns, refunds and warranties are very important to us.
“We are in the process of writing new regulations with respect to returns, refunds and warranties while paying rapt attention to e-Commerce with respect to that.
“We must find a way to promote e-Commerce, while at the same time, promote the interest and safety of the consumer,’’ he said.
CommunicationsWeek Media Limited, a certified global ICT company with over two million online subscribers, is delighted and proud to announce Prof. Yakub Aliyu, as the keynote speaker at Africa’s Beacon of ICT Merit and Leadership Distinguished Lecture series 2024.
Aliyu, will be speaking on the theme: Artificial Intelligence (AI): The Good, The Complex and The Anticipated”, this leans heavily on the fact that AI changing our lives– we just need to know where to look today.
This year’s rebranded Africa’s Beacon of ICT Merit and Leadership Distinguished Lecture/Awards Series is slated for Saturday, May 25, 2024 at the Four Points by Sheraton, Lagos.
The event is the most prestigious annual event that brings together captains of industry in both technology and financial worlds.
According to Ken Nwogbo, CEO, Communication Week Media Ltd, organisers of the ABoICT Distinguished Lecture/Awards Series, “the choice of Prof. Yakub Aliyu is deliberate because of his exceptional career in Artificial Intelligence (AI)”.
He added that, AI is considered to have the potential to instigate a fourth industrial revolution,1 and is dramatically changing people’s patterns of interaction and economic activities.
“The traditional factors of production and physical capital and labour may no longer promote substantial economic growth. It is generally believed that AI will be one of the most important factors determining future economic growth,” he said.
A professor of microelectronics and a scholar-practitioner in artificial intelligence and deep machine learning for industrial applications and high-speed application processors. His research interests include Multimodal AI models for high-efficiency industrial robot applications and Human AI interactions.
He also has adjunct academic professorships at five African, USA, and UK universities. Holds a BS in Applied Physics Electronics from Karlsruhe and A Bello Universities in Germany and Nigeria, an MBA in International Business Management from the University of London, an MSEE (Master of Engineering, Electronics), and a Ph.D. in Electronics Engineering from the University of Wales.
Prof. Aliyu is the global quality director for Bourns Inc., Riverside, California, USA, an electronics system, and components manufacturer. I oversee quality functions in 21 factories worldwide.
He has also held quality and operational management leadership positions at National Semiconductors, Bell Labs-Lucent Technology, Texas Instrument, Global Foundries, and Roper Technologies USA.
Authored and coauthored over 30 Advanced Technology United States-issued patents in High-Speed Application Processors and Contributed to over 40 international impact Journals, chapters, and conferences; FASI, SMIEEE USA, MIEE UK, M. Inst pf Physics Chartered Phys and C Eng UK.
Past lecturers included Dr. Ernest Ndukwe, then executive vice chairman, Nigeria Communications Commission (NCC); Engr. Yomi Bolarinwa, former Director-General of National Broadcasting Commission (NBC); Dr. Jean Luc Fort, CEO at OR System France and a specialist in Counterparty Risk; and Professor Chris Nwagboso, Chairman, Knowledge Factory International, United Kingdom.
Others are: Uche Orji, managing director/chief executive officer, Nigeria Sovereign Investment Authority (NSIA); Biodu Omoniyi, Managing Director/CEO, VDT Communications; Ayotunde Coker, Managing Director, Rack Centre Limited; Peter Adedayo Arogundade, managing director and chief executive officer, Sidmach Technologies Nigeria Limited; Dr. Adewale Obadare, chief visionary officer, Digital Encode and John Obaro, CEO and founder of Systemspecs; Prof. Isa Pantanmi, minister of Communications and Digital Economy; Dr. Seyi Akindeind, co-founder, Digital Encode; Dr Krishnan Ranganath, Regional Director, Africa Data Centres.
Legit.ng recently joined forces with the Shade of Life Foundation to become a voice of autism, and drive advocacy for improved media support during Autism Awareness Month.
Participants at the event
Conversations around media support exploration was led by Joseph Omotayo, head of Department for Human Interest Stories at Legit.ng, and Dr. Eziafakaku Nwokolo, founder and CEO of the Shade of Life Foundation,
This partnership is a response to the concerns raised by organizations like the Shade of Life Foundation about the level of support received from the media in discussing autism as a disability.
While other disabilities may receive attention, autism, with its critical developmental implications often lacks adequate representation in mainstream media.
Recognizing the importance of addressing these concerns, Legit.ng took proactive steps by integrating itself into the essence of autism awareness.
It facilitated a one-hour workshop with Dr. Nwokolo, the founder of the foundation, to deepen our understanding of autism, its various spectrums, and the language boundaries associated with it.
Other steps we took in advocating autism awareness in the media, can be seen in our attached press release.
Legit.ng believes that by amplifying the voices of autism and advocating for better media representation, we can contribute to creating a more inclusive and accepting society for all.
While 85 per cent of Nigeria is in darkness, Tanzania, an African country has shut down five hydroelectric stations in a bid to reduce excess electricity in the national grid.
Kassim Majaliwa, prime minister, Tanzania, has said the main plant, Mwalimu Nyerere Hydroelectric Station, alone generated enough electricity to power major cities, including Dar es Salaam, the country’s commercial hub.
It is the first time Tanzania, which suffers chronic power shortages, has closed hydroelectric stations due to excess production.
“We have turned off all these stations because the demand is low and the electricity production is too much, we have no allocation now,” an official from state-run power company, Tanesco, said.
The 2,115MW Julius Nyerere Hydropower Dam is said to be almost filled with water following heavy rains that started early this year.
Meanwhile, while the country has an installed capacity of 1,938MW and the grid installed capacity of 1,899MW, Nigeria which has an installed capacity of 13,000MW is struggling to electrify 85 per cent of its electricity consumers.
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