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Broadband Service Providers Chart Way Forward to Increasing Broadband Penetration

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Broadband service providers have identified ways through which Nigeria can increase broadband penetration by 2020.

 

They spoke at the Nigeria ICT Impact CEO Forum with the theme: “Broadband Access: National Scorecards and RoadMap to 2020” held in Lagos recently.

 

Engr.Abiodun Omoniyi, Managing Director/CEO, VDT Communications Limited, speaking on the topic, “Chances and Challenges of Broadband Development in the Rural Areas” emphasized the Importance of Broadband in National Growth and Development.

 

According to him, “A World Bank (Qiang et al. 2009) study involving120 developing and developed countries, shows that 10% increase in fixed broadband penetration would increase GDP growth by 1.21% in developed economies and 1.38% in developing ones.”

 

He said that the extent of urbanization in the country is still abysmally low, adding that about 51.4% or 99million of Nigeria’s population live in rural areas.

 

He noted that Nigeria is the 8th country in the world with highest number of internet users, 98 million from 93.6 achieved in 2017 with penetration level of 48.8% (in view the population of 191.8million). No other country in Africa can boast of this growth nor is among the top 20 globally.

 

He stated also that the current level of broadband penetration as put out by NCC in March 2018, was put at 22%, noting that with this level of growth being witnessed the 30% penetration target by 2018 may be a mirage.

 

In his words, “NCC has made renewed efforts towards meeting the 30% broadband penetration target set for this year.

 

“However, based on 4year [2015-2017] average growth rate of about 3%, achieving this target will be very difficult or impossible, increased licensing of MNO’s and infracos, notwithstanding.”

 

Engr. Ike Nnamani, CEO, Medallion Limited, speaking on the topic “the importance of interconnection in the telecom value chain”, said that Interconnection is the establishment of a physical communication link between two or more operators that allows subscribers on one network to have access to subscribers on the other networks.

 

He stated that interconnection is ideal for a multi-operator telecom market, to Promote Competition, makes future regulatory regime like number portability possible.

 

Leads to expansion of services to remote locations and ultimately leads to higher subscriber base, better quality Of life to citizens.

 

He added that Interconnection involves review of operating licenses and agreement to interconnect.

 

The establishment of physical links between switching centers – Microwave Radio, Fiber Optics, or Copper Cable. Testing of links and commercial operation.

 

He enumerated the Peer-to-Peer interconnect scheme advantages and disadvantages.

 

He said, “Originating networks in Nigeria see direct peer-to-peer connection as their least cost route.

 

“Instead of peer-to-peer being a premium route that attracts more charges, in Nigeria it is currently the least cost route hence operators prefer to use it instead of the Clearinghouses.

 

“Originating network see Clearinghouse as additional cost that should be avoided hence no economic incentive to pass calls through the Clearinghouses.

 

Funke Opeke, CEO, MainOne, represented by Temitope Osunrinde, Head of Communications, MainOne said that National Broadband Plan (2013-2018) has set a target of a five-fold increase (30% fixed broadband penetration) in broadband penetration by 2017.

 

She noted that the objectives of Plan were to promote pervasive broadband deployment; increase broadband adoption and usage. and ensure availability of broadband services at affordable prices.

 

She added that the new Nigerian ICT Roadmap seeks to develop Nigeria via focus on four pillars: Governance; Policy, Legal and regulatory Framework, Industry and Infrastructure and Capacity Building

 

She emphasized that broadband in Nigeria has come a long way from the 340 GB total capacity of SAT 3 single international submarine cable system in 2001, to about 11TB (with capacity for 19TB), provided by 5 subsea operators today.

 

Competition and regulatory initiatives have also further increased penetration, Opeke, stated.

 

According to her, broadband and internet have been globally acknowledged and inextricably linked as the foundation for a sustainable economy and an enabler for sustainable development for wealth optimization, Job Creation and revenue increase.

 

Mr. Tayo Adewusi, founder, ICT Watch Network, the organiser’s the ICT Watch forum said that ICT Infrastructure, especially connectivity, plays critical role in driving sustainable growth and prosperity.

 

He noted that ICT infrastructure investments in the areas of broadband, datacenters, cloud, Big data and Internet of things (IOT), adding that this critical infrastructural facility takes the greatest percentage of investment and that its part of the inhibitions to having a good broadband access which must be reliable, accessible, affordable and available.

 

He added that ICT Infrastructure can positively reinforce chain reaction that will lead to digital transformation, with cloud as a catalyst for that reaction.

 

According to him, “a large and growing proportion of internet usage takes place via mobile devices (on average, an estimated half of all web traffic) with many people now accessing the internet exclusively via a mobile device.

 

He emphasized that mobile network have brought voice and internet services to billions of people around the globe over the last 25 years and that technology is now accessible to nearly 50% of the world’s population and100 million people in Nigeria, adding that the most cost efficient way to bring more people online is to leverage existing mobile network infrastructure.

 

Speaking earlier, Bayo Adekanmbi, MTN Transformation Officer, Representing Mr. Ferdinand Moolman, CEO, MTN Nigeria said that the world has moved from using telephones for simple voice calls to include data transfer, video conferencing, e-mail, instant messaging and internet browsing, amongst others.

 

Adekanmbi, who spoke on the topic: “5G: Delivering high quality voice and data services for 2020 and beyond” said that beyond the primary role of communication, mobile networks give people access to support and connections that has transformed every area of their lives, from health to financial services and transportation.

 

He stated that while the telecommunications sector has grown significantly in Nigeria, it is inhibited by a number of factors.

 

“Like funding, inadequate infrastructure and some bureaucracy in the approval of right of way.

 

“The vandalism of existing facilities, theft and multiple taxation by government agencies.

 

“Lack of infrastructure especially electricity, increases the cost of doing business, which in turn limits the availability of funds for expansion efforts.”

 

He noted that 5G network infrastructure will be a key asset that would support societal transformation, leading to the fourth industrial revolution impacting multiple sectors.

 

According to him, “recent estimates posit that the 5G value chain itself could support as many as 22 million jobs worldwide.

 

“The total contribution of 5G to real global GDP from 2020 to 2035 is expected to be around $3 trillion: equivalent to an economy the size of India.

 

“5G is not just another network. It will form the basis of an ecosystem of financial and socio-economic sensors; blurring geographic and operational borders beyond anything we have ever seen. The possibilities are endless,” he said.

 

Mr. Olusola Teniola, President, Association of Telecommunications Companies of Nigeria (ATCON) speaking at the event urged Nigerian Communications Commission (NCC) to fill the gap in the regulation of data-centric digitalization of the telecommunications landscape as well as various interpretations of control and monitoring of telecoms infrastructure viz-a-vie states’ created agencies.

 

He said that the road to 2020 in respect of Regulation, Standards and Open Source in the Nigerian Telecomm ICT Industry depends principally on the Nigeria Communications Commission (NCC) and Nigeria Information Technology Development Agency (NITDA) and the key stakeholders that operate within that space.

 

He added that Nigerian Communications Commission (NCC) has done a lot of developmental works in the area of regulation and standards but noted that there are still gaps that NCC needs to fill.

 

Teniola noted that National Information Technology Development Agency (NITDA) is doing its best to ensure that standards are kept in specific segments that relates to IT and software development and procurement.

 

He stated that resultant effects of good regulations and standards would lead to further investments in the ICT sector, improve local content as per youths’ contribution to our national growth, increase in FDI in a structured manner.

 

“If both the regulators and the industry players can work-out standards and regulations that are not detrimental to growth, the Nigerian Telecom and ICT Sector would become a friendly destination for huge further investment and this would lead to more revenue for government and job creation for the teeming Nigerian youths.

 

“There is a definite need for Nigeria to adopt an Open Data Access (ODA) standards to facilitate interoperability across different sectors addressing financial inclusion, Health, Smart State initiatives, e-Governance and the 4th Industry revolution (Industry 4.0.).

 

“The importance of good regulations and improved standards is a critical factor in growing and sustaining the success of ODA and other emerging technologies such as Big Data, AI, Machine Learning and Robotics that the industry needs to prepare for as it is subjected to the natural forces of demand and supply,” he said.

 

Femi Adeoti, Managing Director/CEO Africa Operations, Inlaks Limited, represented by Oladimeji Koyejo, Director, Innovations and Managed Services, speaking on the topic, “Financial Inclusion in Nigeria: Prospects, Players and Challenges” said that Just about 40% of Nigerian Adults have bank accounts.

 

He stated that with an adult Population of 96.4million, about 40.1million adults are financially excluded.

 

According to him, Enhancing Financial Innovation and Access (EFInA) defined Financial Inclusion as, “the provision of a broad range of high quality financial products, such as savings, credit, insurance, payments and pensions.

 

“These solutions must be relevant, appropriate and affordable for the entire adult population, especially the low income segment”

He noted that financial exclusion has manifested prominently in Nigeria with the bulk of the money in the economy staying outside the banking system.

 

He said “financial institutions (Including the mobile money operators) do not have sufficient market intelligence that can create access to the underbanked and unbanked population.

 

“For instance In Lagos, many of them do not know that there are 442 registered markets with potential of mobilising over #30 Billion deposit (Turnover0 within 9 months).

 

“The most appropriate channel for the underbanked and unbanked population is the combination of their trusted traditional method.

 

“Financial inclusion therefore is about getting more People included and it is something that i am committed to, My Organisation is committed to and I hope you are too,” he added.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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From Import Dependency to Local Capacity: Nigeria’s Tech Manufacturing Journey

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The recent escalation in the US-Israel conflict with Iran has delivered a sharp reminder of Nigeria’s economic vulnerability. As oil prices surged past $100 per barrel and fuel costs climbed by 35% at Nigerian pumps, a troubling paradox emerged: Nigeria, a major crude oil producer with Africa’s largest privately-owned refinery now operational, still found itself buffeted by global energy shocks originating thousands of miles away.

From Import Dependency to Local Capacity: Nigeria's Tech Manufacturing Journey

Zinox

The closure of the Strait of Hormuz and resulting disruptions to global energy markets exposed the deeper structural challenge facing Nigeria’s economy. Despite domestic crude production and the operational Dangote Refinery, Nigeria has struggled with rising inflation, which reached approximately 27% in 2025. The crisis illuminated an uncomfortable truth: decades of import dependency have left Nigeria’s economy precariously exposed to external shocks, even in sectors where the country possesses natural advantages.

This vulnerability extends beyond energy. Nigeria’s technology sector offers a particularly instructive case study in the costs of import reliance, and the transformative potential of local capacity as the pathway to economic stability and technological sovereignty.

Against this backdrop, Zinox Technologies stands as a compelling counternarrative. Founded in 2001 by technology entrepreneur Leo Stan Ekeh, Zinox operates West Africa’s only computerized digital assembly plant. As Nigeria’s first indigenous computer manufacturer, Zinox demonstrates what becomes possible when vision, investment, and commitment to local capacity converge.

The company’s reach extends beyond traditional computing. Zinox’s innovation spans renewable energy through iPower and home electronics with iTEC, addressing Nigeria’s chronic power challenges with locally-assembled solar solutions and backup systems designed for Nigerian conditions. This diversification reflects sophisticated understanding: true technological sovereignty requires integrated capabilities.

Zinox’s journey offers a clear case study in how indigenous companies can drive transformation. By focusing on local assembly and manufacturing of computer hardware and digital devices, the company has contributed to building a domestic technology ecosystem that supports government institutions, educational systems, and private enterprises. This approach not only reduces reliance on foreign imports but also creates jobs, transfers knowledge, and strengthens national capacity.

The implications are significant. Every locally assembled device represents a step away from foreign exchange exposure. It also signals a shift in mindset — from consumption to production. In a country where demand for technology continues to rise, especially with the acceleration of digital adoption, the importance of local manufacturing cannot be overstated.

Beyond economics, there is also a strategic dimension. Technology is no longer just a commercial tool; it is a defense tool and a national asset. Countries that control their technology supply chains are better positioned to innovate, secure their data, and compete globally. In this context, companies like Zinox are not merely businesses; they are enablers of national development.

Furthermore, local capacity development has a multiplier effect. It stimulates ancillary industries such as logistics, retail, maintenance, and technical services. It also fosters entrepreneurship, as more Nigerians gain access to affordable and reliable technology tools needed to participate in the digital economy.

Yet, while progress has been made, there is still work to be done. Scaling local manufacturing requires sustained policy support, infrastructure investment, and a deliberate focus on skills development. It also calls for stronger collaboration between the public and private sectors to create an environment where indigenous innovation can thrive.

Encouragingly, the momentum is building. There is a growing recognition that Nigeria must move beyond being a consumer market to becoming a production hub. This shift is not only necessary, it is urgent. Global uncertainties will continue to test economies, and only those with strong internal capabilities will remain resilient.

The current global crisis offers clarity. If the Strait of Hormuz is not reopened or supply chains to imports are fractured, only countries with strong domestic manufacturing capacity will weather the storm. Those dependent on imports suffer disproportionately.

The story of Zinox Technologies underscores what is possible. It shows that with the right mix of vision and execution, Nigeria can chart a new course, one defined by self-reliance, innovation, and sustainable growth. As the country navigates an increasingly complex global landscape, the message is clear: the future belongs to economies that build, not just buy.


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Airtel Becomes World’s Second Largest Telco as Global Customer Base Surpasses 650 Million

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Bharti Airtel has announced a major milestone in its global operations, crossing 650 million mobile subscribers worldwide, a scale that now positions the company as the second-largest telecommunications operator on the planet by customer base.

Crossing this threshold reflects a network of immense scale, the capacity to reach customers across diverse markets with consistent quality, and the ability to deliver experiences shaped by sustained innovation.

In Nigeria, Airtel has continued to scale infrastructure at a pace unmatched in its recent history. Over the past three years, the company has increased its national site count from just above 13,000 to nearly 17,200 sites, including more than 1,560 added in the last twelve months. This expansion deepens capacity in high-demand corridors and extends high-speed coverage to previously underserved regions.

The latest industry data from the Nigerian Communications Commission (NCC) underscores the significance of this growth. As of December 2025, Nigeria recorded 145,141 base stations across 2G, 3G, 4G and 5G layers. Of this national infrastructure, Airtel accounts for 46,918 base-station layers, reflecting its substantial contribution to the country’s radio access network and its push to absorb rising data consumption.

Nearly 99 percent of Airtel Nigeria’s sites are now 4G-enabled, positioning the operator as one of the few with a near-ubiquitous high-speed broadband footprint. Thousands of sites have been upgraded for capacity in the past year alone, enabling improved speeds and more stable performance during peak usage.

That expansion underpins Nigeria’s rising internet adoption. According to the latest regulator figures, Nigeria’s internet penetration recently climbed above 50%, with Airtel recording among the largest monthly increases in new internet subscribers, driven by network upgrades across states and rural corridors.

Strategic Connectivity and Redundancy

Airtel is also tackling a critical infrastructure challenge for the Nigerian digital economy: reliance on a single international internet gateway. The company is advancing plans for its second submarine cable internet breakout point at Kwa Ibo in Akwa Ibom State, early in the 2Africa cable system rollout, to provide faster and more resilient national connectivity across regions. This significant investment aligns with global best practices in network diversity and redundancy, ensuring a more stable digital experience for consumers and enterprises alike.

Digital Finance at Scale: SmartCash

Airtel’s digital finance arm, SmartCash, has gained traction in Nigeria’s competitive mobile money ecosystem, now serving over 3 million active users. The platform is supported by an expansive agent network and digital services that lower barriers for everyday financial transactions and savings.

Outstanding Human Touch: Retail Reach

Across Nigeria, Airtel’s retail distribution network stands as one of the sector’s most extensive, with approximately 4,000 exclusive outlets bringing services, support, and products closer to customers in small towns, communities, and high-traffic urban hubs. That footprint drives both access and engagement in a market where localized presence remains a competitive differentiator.

As Nigeria’s digital economy continues to evolve, Airtel is committed to sustained innovation — from expanded fibre backbones and advanced mobile broadband to future-ready services that include satellite-enabled solutions and enterprise-grade digital platforms. These efforts help ensure that connectivity, commerce, and creativity thrive across Nigeria and beyond.


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Compensation for Poor Service Quality is Automatic- NCC

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Nigerian Communications Commission (NCC) has said that compensation of subscribers for poor service quality, such as persistent network outages or failed calls is automatic.

Compensation for Poor Service Quality is Automatic- NCC

This initiative aims to ensure fairness by mandating that operators provide automatic compensation, such as airtime credits, for failing to meet regulatory Quality of Service Key Performance Indicators (KPIs).

According to the NCC, operators are required and mandated to identify affected subscribers and provide compensation directly.

In a framework for compensation of consumers published on its website, NCC said that it has directed Mobile Network Operators (MNOs) to compensate subscribers affected by prolonged or repeated poor quality of service experience within specific Local Government Areas where operators fail to meet regulatory Quality of Service Key Performance Indicators (KPIs).

The NCC also stated that the directive does not replace existing consumer protection mechanisms.

The NCC, said the directive adds a direct compensation mechanism for affected subscribers and aligns with measures set in existing legislations such as the Consumer Code of Practice Regulations 2024 and the Quality of Service Regulations 2024.

This directive applies to only Mobile Network Operators licensed and operating in Nigeria that have failed to meet their Key Performance Indicators on Quality of Service. For Internet Service Providers (ISPs) operating in Nigeria, a compensation framework is already in place.

To be eligible to receive compensation

. You experienced poor network service in an affected Local Government Area; and

  • You made at least one outgoing revenue generating event (billed call, SMS, or data session) during the relevant period.

The compensation covers service failures affecting voice, data, or SMS services.

Operators are required and mandated by existing regulations to monitor their network performance across locations and service disruptions against Quality of Service KPIs.

This enables them to identify affected subscribers without the need for individual complaints.

Only service failures that fall below the defined thresholds set by the Quality of Service Regulations issued by the NCC will qualify for compensation.

Short, isolated interruptions and immediately remedied interruptions may not qualify

Compensation will be provided in the form of airtime credits.

This airtime credit will not have utilisation restrictions, and subscribers will be able to use it for voice calls, USSD sessions, data subscriptions, etc on the operators’ network.

 


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