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Stakeholders Task Regulators on Technological Disruption Services

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Godwin Emefiele, Governor of the Central Bank of Nigeria
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Stakeholders in the information and communications technology and financial technology have tasked regulatory institutions in the sectors on providing appropriate regulatory framework for technological disruption of traditional ways of services in the country.

 

They urged Central Bank of Nigeria (CBN) and Nigerian Communications Commission (NCC) to rise to the task of providing the much needed regulatory framework required for Nigerians to benefit from the waves of technological disruption of banking services among others occasioned by mobile phone based services.

 

This is coming against the backdrop of emergence of FinTech startups providing banking services through smartphones as well as CBN outright rejection of cryptocurrency in the country instead of looking at regulating it.

 

Tilman Ehrbeck, partner at Omidyar Network – a venture capital firm supporting Financial Technology companies such as Paga, Flutterwaves, Andela among others, told Nigeria CommunicationsWeek that technology is changing which allows very new things to happen, that has a lot to do with the spread of mobile phones.

 

“Increasingly, people have smartphones and they can connect in a number of ways and doing a number of things which previously wouldn’t have been feasible.

 

“So, technology is disrupting our life in general. The way we book travel, the way we take taxi, the way we do all sort of things, technology is disrupting that. It has also created opportunities to modernize financial services.

 

“Regulators have a number of objectives in the financial system that they have to keep in mind. They want the financial system to be stable, they can’t afford instability, distrust into the system after all,” he said.

 

He added that regulators have inclusive objectives. “They want to deepen the system by bringing so many people onboard as much as possible; as well as integrity of the financial system. They don’t want it to be used for money laundering or to finance terrorism and they want to protect consumers. So, regulators have a number of objectives sometimes they try to harness benefits of technology led innovation while minimizing the risk. That is a very difficult job all regulators in all countries are wrestling with.

 

“Regulators have to find the right balance and the right balance depends on the situation in the country, health of the financial system. It is a policy balancing act that allows technology to be harnessed to increase stability, to deepen the system to improve integrity and to protect the consumers, while minimizing the new risk that might occur.

 

Tayo Oviosu, chief executive officer, Paga, said that It is unfortunate that Central Bank out rightly rejected cryptocurrency.

 

“The future is digital and the future is going to be cryptocurrency. I think one day the Nigerian naira will be crypto-naira. It is going to be a far time in the future but it is going to happen one day.

 

“I believe the central bank will embrace it and try to understand this technology. I believe it will happen over time.

 

“One of the good things coming from the central bank is regulatory sandbox that allows for innovation to come to central bank in areas where they don’t have regulation and that will spur more innovation and I applaud the central bank for taking that step.

 

“It is the first step in getting into cryptocurrency. It is good thing for institutions to start thinking of these things,” he added.

 


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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New Investment Fund Targets Acceleration of Emerging Technology in Nigeria

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The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.

The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.

The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.

In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.

Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.

Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.

“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.

 


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MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

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MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.

MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.

The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.

MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.

Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.

The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.

“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,

The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.

Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.

The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.

MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.

As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.

The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.


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NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

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Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.

NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

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The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.

Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.

This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.

Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.

The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.

Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.

NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.


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