Telecom
Knocks, Pats as Operators Dissect Interconnect Rate

Argument swung left and right Friday, as stakeholders in the telecom industry disagreed on terms of measurement used in determining Nigeria’s interconnection rates regime that has caused problems in the sector.
The stakeholders at the forum called by the Nigerian Communications Commission (NCC) to review the 2009 interconnection rates determination for voice services to the regime apart and pointed at the various issues causative to high interconnection indebtedness in the industry.
Under the current regime, which kicked off in December 31, 2009, interconnection rates for mobile voice termination provided by new entrants irrespective of originating network were set at N10.12.
The rates were designed to fall progressively to N9.48 on December 31, 2010; N8.84 on December 31, 2011 and N8.20 on December 31, 2012, from which date all termination rates will be symmetric.
But Alastair Macpherson, partner, strategy consulting at the London based PWC who conducted a study on the Nigeria mobile market interconnection rates regime, noted that their study was based on asymmetric rates for the industry adopted by the NCC.
Macpherson stated that ‘asymmetry was the big issue and said they looked at the cost and scale of operation of each operator based on their capacity.
Their study, he noted was based on a ‘hypothetical operator’ which doesn’t represent any real operator in the country. “It only shows the level of termination regime that should be in operation” and added: “it is not essentially the number of sites (an operator owns) but its operational efficiency.”
Dr. Eugene Juwah, executive vice chairman & CEO of the NCC said the interconnection rates were reviewed every three years since 2006.
“The Commission reviewed the interconnection rates by applying multiple rates for mobile and fixed voice services in recognition of far-end and near-end calls termination principles.
“Notably, the subsisting 2009 Glide Path interconnection rates for voice services is the first time the Commission implemented the glide path asymmetric rates for the industry. This was in recognition of late entrants and the commencement of the unified service licensing regime in order to create an enabling environment for healthy competition in the telecommunications markets among the active players.”
But Macpherson noted that the Nigerian market still has a lot of “growth expectation, especially in GSM voice for 2013.”
He said most 3G networks were essentially urban based and stated that in reviewing the Nigeria interconnection rates regime, comparative analysis was made with countries like Tanzania, South Africa and Ghana.
According to Macpherson, Tanzania does a periodic review, South Africa like Nigeria was in the process of reviewing.
The rates operating in Ghana, he noted were lower than what obtains in Nigeria.
But as if in a rehearsed unison, operators and major industry players queried the PWC methodology used at arriving in their conclusions.
Uche Ojo, director at Visafone, Nigeria’s leading code-division multiple application (CDMA) operator insisted that the PWC presentation didn’t represent their market share of the industry.
“I’d first of like to acknowledge that you guys did a good job, but in doing so I am also going to express my disaffection that you did not represent our (CDMA) operations.
Ojo stated what the Nigerian market environment indicates is that from the very beginning, the GSM operators have ‘marked out’ the CDMA firms.
He stated that it was easy for smaller operators to survive under the current regime; hence their peculiarity should have been factored into the findings.
Steve Evans, CEO, Etisalat Nigeria, which has really captured the imagination of Nigeria mobile consumers with their innovative offerings and managed in the process of garner about 15 million customers in less than five years, said PWC did a good job.
He however noted that the ‘hypothetical’ research methodology adopted by PWC was faulty.
“First, I’d say you did a very good job. Asymmetry is a healthy option, but hypothetical option is vague, because it represents a smaller factor than some real-time operators like mine (Etisalat). There should be symmetry in two or three variances like the small, medium and larger operators,” said Evans.
While agreeing with the Visafone director, Evans noted that “it’s very clear that smaller operators are competing at a very big disadvantage. We pay more to MTN in interconnect rate than we made for ourselves even with our 15 million customers.”
Uche Onwudiwe, chief operating officer of Interconnect ClearingHouse also faulted the PWC report stating that their operation was not factored in the study.
Osondu Nwokolo, director government and regulatory affairs at Airtel Nigeria also noted that PWC should have segmented their asymmetric study into three principal market regimes: ‘very large, 2nd set and 3rd set.”
Rather, he noted that “your presentation reflects on two-lines of operators: dominant and other GSM, plus the CDMAs.”
Reacting swiftly, Ms. Oyeronke Oyetunde, general manager, regulatory affairs at MTN Nigeria said: “asymmetry should look at operational cost and not necessarily size of operator. Care should be taken in terms of segregation.”
She implored the industry regulators, NCC to give operators time to study the review model presentation and revert at a later date.
Mohammed Buhari, senior manager, Interconnect & Carrier Services at MTN also raised objections to comparisons between Ghana and Nigeria.
He stated that Ghana’s system is sync with the global voice growth (GVG) regime, which means “it has a separation of termination rate.
In Nigeria, such doesn’t exist because it is the NCC based fixes our interconnection termination rate.
“If all of the West African countries are placed on the international rate, then you would discover that what obtains in Nigeria should be far cheaper than in Ghana, or elsewhere in the region.”
He also faulted another aspect of the report which mentioned operators having one alternate power generating set at a BTS.
“In Nigeria, no BTS can be served on one generator. Your analysis should be two generators by BTS because that is what obtains in this market,” said Buhari.
Ikechukwu Nnamani, CEO of Medallion Communications, queried the non-factorisation of fixed wired/wireless operators into the study.
He noted that the new policy thrust of the NCC which gives preference to broadband connectivity implies that fixed operators would become essential market elements.
Macpheson in a bid to save his study said that the study was essentially based on Nigerian market factors with mobile operators has dominant factors.
Telecom
New Investment Fund Targets Acceleration of Emerging Technology in Nigeria

The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.

The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.
The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.
In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.
Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.
Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.
“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.
Telecom
MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.

The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.
The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.
MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.
Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.
The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.
“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,
The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.
Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.
The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.
MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.
As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.
The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.
Telecom
NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.

NCC
The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.
Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.
This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.
Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.
The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.
Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.
NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.
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