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Banks to Pay Fine of N10,000 for Any Failed Instant Payment

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Central Bank of Nigeria (CBN), said, it has mandated banks to pay a fine of N10,000 to customers for each failed transaction not resolved within 24 hours.

 

The apex bank has therefore asked Nigerians to report any failed instant payment transaction not reversed into the customer’s account within 24 hours after complaint by the sender or beneficiary to it.

 

Mr Kofo Salam-Alada, director, Consumer Protection Department, CBN, said that “When you do instant payment, you want it to be instant and when it is not achieved then there should be sanctions to such providers. However, we want to use this medium to inform the public that the first point of call is actually your service provider not CBN and it is only when your bank cannot resolve it and there’s no promise of resolution that you come to CBN. “After that, the CBN can step in and look at the issues and see whether the customer is entitled to what he’s claiming against the bank. It is not all the time that customers come to the bank that they will get what they want.

Emefiele, CBN Gov

“We will examine the issues and see whether there was any failure on the part of the bank before the decision is made,” he said.

 

The CBN had in September 2018 published a circular on the guidelines for instant electronic payments, which also include sanctions for banks and other financial institutions that abuse the system.

 

According to the CBN, all instant electronic funds transfer disputes should be resolved within three working days.

 

Also, where a customer and the bank fail to agree, the aggrieved entity should report to the Director, Consumer Protection Department, CBN within five working days of the failure to resolve the dispute so as to minimise customer pain.

 


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E-Financial

#IWD2026: Kuda MFB Offers Millions In Grants To Women-Led Food And Hospitality Businesses

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As part of its Kuda for Her campaign for this year’s Women’s Month, Kuda Microfinance Bank (MFB) is inviting Lagos-based women entrepreneurs in the food and hospitality sector to pitch their businesses for a chance to receive ₦1 million in funding.

#IWD2026: Kuda MFB Offers Millions In Grants To Women-Led Food And Hospitality Businesses

Kuda MFB

The Kuda for Her Pitch Challenge, which launched on March 10, 2026, will award ₦1 million each to four women-led businesses, giving them capital to scale.

According to the Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) and the National Bureau of Statistics (NBS), women own about 43% of micro and small enterprises in Nigeria, many of which are in the food, catering, and hospitality sectors. Yet, women entrepreneurs continue to face barriers to growth, particularly in accessing capital, with only about 23% of women-owned businesses in Nigeria currently having access to formal credit.

Women who run food or hospitality businesses can submit a pitch outlining their business and how the funding will help them grow. Applications are open until March 15, 2026.

The four grant recipients will be announced on March 27, 2026.

Emmanuel Femi-Adejobi, Senior Brand Manager at Kuda, mentioned that the campaign is designed to recognise and support women whose businesses shape everyday life in Nigerian cities.

“Many of the food and hospitality businesses that Nigerians rely on every day are built and run by women,” he said. “Through Kuda for Her, we’re supporting these hardworking entrepreneurs directly while also shining a light on the ambition and creativity behind the businesses they’ve built”

Women entrepreneurs who run food or hospitality businesses in Lagos can submit their pitches before March 15, 2026, at kuda.com/kuda-for-her/.


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E-Financial

Thrifto Digitizes Nigeria’s Ajo, Esusu Savings for Safer Group Finance

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Thrifto, a new Nigerian fintech, is modernizing age-old group savings like ajo (Yoruba), esusu (South-West), and adashe (North) with a bank-integrated web app, slashing risks of defaults, disputes, and lost funds.

Thrifto Digitizes Nigeria's Ajo, Esusu Savings for Safer Group Finance

Sulaimon Biodun Durojaiye

Founded by Sulaimon Biodun Durojaiye, media entrepreneur, Thrifto lets users create or join groups, set contributions, cycles, and payouts.

It tracks records transparently, preserving cultural collaboration while adding tech accountability. “We’re providing structure and transparency without replacing the spirit of ajo,” Durojaiye said.

Early users—salary earners, entrepreneurs, small businesses—form groups for school fees, rent, or capital. The platform eliminates friction like poor bookkeeping and payout fights, driving organic growth nationwide.

Launching next week, a self-saving feature lets users automate fixed amounts (e.g., ₦5,000 daily or ₦50,000 weekly) toward goals, enforcing consistency solo.

A Trust Rating Score, based on participation history, rewards reliable users, aiding smarter group choices and fostering responsible behavior.

Tailored for Nigerian realities, Thrifto taps informal savings to expand inclusion. Observers see it strengthening networks and discipline in Nigeria’s fintech landscape.


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E-Financial

CBN Directs Banks to Activate Anti-Money Laundering Systems

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Central Bank of Nigeria (CBN) has issued new baseline standards requiring banks and other financial institutions to deploy automated anti-money laundering systems capable of detecting suspicious transactions and financial fraud risks in real time.

CBN Directs Banks to Activate Anti-Money Laundering Systems

The directive, contained in a circular released yesterday, mandates banks, mobile money operators, international money transfer operators and other regulated institutions to implement automated solutions that strengthen monitoring, detection and reporting of suspicious financial activities.

According to the apex bank, the framework establishes minimum technical, governance and operational standards for automated systems used to combat money laundering, terrorism financing and proliferation financing within Nigeria’s financial system.

CBN said the move was necessary as the financial services sector becomes increasingly digital and complex, making manual monitoring methods inadequate for managing evolving financial crime risks.

Under the new framework, deposit money banks (DMBs) are expected to achieve full compliance within 18 months from the date of issuance, while other financial institutions will have 24 months to comply.

Institutions are also required to submit detailed implementation roadmaps to the CBN’s compliance department within three months.

The standards apply to all institutions operating under the CBN’s regulatory purview, although the depth and sophistication of implementation will depend on each institution’s size, transaction volumes, operational complexity and risk exposure.

The framework outlines several minimum capabilities that automated anti-money laundering (AML) systems must possess, including customer identification and verification, sanctions screening, transaction monitoring and case management for suspicious activities.

Financial institutions are also expected to ensure their systems integrate customer data with transaction patterns so that suspicious behaviour can be assessed in the context of a customer’s risk profile.

The CBN said institutions should strengthen identity verification processes by integrating onboarding systems with national databases such as the Bank Verification Number (BVN) and National Identification Number (NIN) platforms to support real-time identity checks.

The framework permits the use of emerging technologies such as artificial intelligence and machine learning to improve the detection of unusual financial patterns.

However, the regulator said such technologies must operate under strict governance frameworks, including independent validation and human oversight.

Institutions deploying AI-based monitoring models will be required to conduct periodic validation to ensure accuracy, reliability and fairness in the detection of suspicious transactions.

The standards also require financial institutions to maintain secure data protection controls, including encryption, role-based access and multi-factor authentication, in compliance with Nigeria’s data protection regulations.

In addition, the systems are to maintain comprehensive audit trails of transactions, alerts, investigations and system activities to support regulatory supervision and forensic investigations.

The CBN said compliance with the framework will be monitored through off-site surveillance, on-site examinations and thematic reviews, warning that institutions that fail to implement the standards may face regulatory sanctions under existing banking and financial crime laws.


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