E-Financial
CBN, CPC Look Elsewhere as Banks Milk Nigerians through ATMs

Stephen Ubimago, law editor at the Independent newspapers has asked the Central Bank of Nigerian (CBN) and the Consumer Protection Council of Nigeria (CPC) to act and stop needless extortion of ATM users in Nigeria.
Ubimago, said that that banks have continued to programme their ATMs in such a way as to extort users of the machines, while the CBN has simply been aloof.
Because the closest deposit money bank to where Babatunde Ajiri, a furniture-maker, has his workshop and showroom is the Sterling Bank branch along the Sango-Ogbayo Road, in Ogun State, he had often made withdrawals from his First Bank account using the Automated Teller Machines (ATM) at the said Sterling Bank branch.
To be sure, he is usually charged N65 on his third withdrawal transaction from the Bank’s ATM using his First Bank debit card.
Ordinarily, a user is charged for what the Central Bank of Nigeria (CBN) calls an “extended use of other banks’ ATMs,” unlike when he uses the ATM of his own bank.
According to reports, the said N65 is a fee meant for, among other things, the maintenance of the machines.
But the disturbing part of the story is that from the said Sterling Bank ATM, a user cannot withdraw more than N10, 000 in one transaction.

Thus for a withdrawal of N30, 000, a user must make three transactions. This means that for those three transactions on the machine, he will be charged the statutory N65; and for a N100, 000-withdrawal, an excessive N195 is charged. This is a rip-off, to state the least.
As such, Ajiri has practically stopped using the said Sterling Bank’s ATM, save on occasions when he is withdrawing small sums.
He now prefers journeying all the way to Sango just to access any of the ATMs of the First Bank branch located there, for at least he wouldn’t be charged so extortionately except the sum of N50 once in a month, which is fair enough.
According to Ubimago, to state that the said Sterling Bank branch is making a kill from programming its ATMs to only dispense such atomistic sum is to state the obvious.
And the fact that the bank is the only major financial institution operating in the Ijoko- Ota area means it is operating in a niche environment or indeed like a monopoly.
However, from most banks’ ATM a user could withdraw at a go N20,000 – meaning that before the N65 statutory fee could be charged on his account (that is, if he is not a customer of the bank), he must have withdrawn at least N60,000. This is also fair.
Therefore, for ATM users like Ajiri, the problem is not the N65 charge upon every third withdrawal transaction on another bank’s ATM; but the fact that it appears the CBN does not seem to regulate the banks in terms of how they programme their ATMs to dispense cash.
And Ajiri’s story is not isolated.
Miss Agatha Young, a First Bank customer and Abuja resident, narrating a similar experience said, “I live in Kubwa, and almost all banks’ ATMs in my area dispense maximum of N10, 000.
“Recently, I needed to withdraw N200,000 and my bank’s ATM was crowded, so I went to use another bank’s ATM only to discover that the machine was dispensing only N10,000 per transaction.
“I was only able to withdraw N150, 000 because other customers were waiting on the queue and I was tired of going through the same process.
“I also discovered I was charged so much for those transactions as I had exceeded three withdrawal limit using the other bank’s ATM, which is outrageous.’’
Another user, Sunday Mgbede, a Guarantee Trust Bank customer, residing in Nyanya, another Abuja suburb, said most of the ATMs in his area dispensed maximum of N10, 000 per transaction.
“If you want to make withdrawals at weekends around the Nyanya/Mararaba axis, you will discover that only few ATMs are dispensing over N10, 000 per transaction,” he said.
“The concerned authorities should please look into this matter because people are suffering, there is no money in the country, yet banks want to make profit off customers.”
Another customer of First Bank, Erica Jonah, said she used her ATM card to withdraw N100,000 from another bank and discovered the machine was programmed to dispense N10,000 per transaction and was charged N65 per transaction.
Jonah said that was not her first experience, describing the practice by banks involved as fraudulent.
It is in light of the foregoing that the Senate on Wednesday, October 17, last year, asked its committees on Banking, Insurance & other Financial Institutions and Finance to invite Mr Godwin Emefiele, the CBN Governor, to explain why its approved official charges are skewed in favour of banks as against ordinary bank customers.
The committees are also to investigate the propriety of ATM Card maintenance charges in comparison with international best practices and report back to the Senate.
These resolutions were sequel to a motion sponsored by Gbenga Ashafa (APC, Lagos East) on “Illicit and Excessive Charges by Nigerian Banks on customers account with particular focus on Automated Teller Machine (ATM) Maintenance and Withdrawal Charges.”
Ashafa noted there have been several complaints from Nigerians generally and on social media concerning illicit and excessive charges by commercial banks on customers’ account with particular focus on ATM maintenance charges and ATM withdrawal charges.
It would be recalled that the CBN in 2017 increased the maintenance fees charged by banks on debit and credit card maintenance from N100 a year to N50 per month (N600 a year) as contained in its “Guide to Charges by Banks and other Financial Institutions.”
Ashafa also expressed worry that most banks have deliberately manipulated their ATM not to dispense more that N10,000 per withdrawal in some cases and in most cases not more than N20,000.
“This is a deliberate ploy to manipulate the ATM machines which are ordinarily manufactured to dispense as much as N40,000 per transaction, in order to attract more bank charges from customers who are forced to carry out more transactions due to the manipulated machines,” Ashafa said on the occasion.
“It appears the CBN is becoming insensitive to the plight of Nigerians who are already complaining of excessive charges by commercial banks. If the CBN is trying to encourage a cashless Nigeria, why should they be making it more difficult and expensive for Nigerians to do transactions.”
In his contribution, Ike Ekweremadu, the Deputy Senate President, urged the CBN to live up to its responsibility of protecting the interests of Nigerians and not just the banks.
He also chided the Consumer Protection Council (CPC) for not “living to expectation,” calling on the institutions to wake up to its responsibility of protecting the interest of customers.
The Senate, thereafter, urged banks to allow N40, 000 maximum per withdrawal through an ATM and not N10, 000.
Despite these and other resolutions passed by the Senate, the banks have been defiant.
The CBN and CPC must therefore urgently act to rein in this needless exploitation of Nigerians in the name of ATM maintenance charges; otherwise the leadership of these institutions should resign.
E-Financial
Nigeria, Others Lose $88bn Yearly to Illicit Flows —Edun

Wale Edun, minister of Finance and Coordinating Minister of the Economy, has raised concern over Africa’s mounting revenue losses, warning that the continent forfeits an estimated $88 billion annually to illicit financial flows (IFFs), a development he described as a critical threat to sustainable growth.

Speaking at the 5th Session of the Sub-Committee on Tax and Illicit Financial Flows of the African Union, in Abuja, Mr Edun said the persistent outflows continue to deprive African countries of vital resources required for infrastructure, healthcare, and overall economic development.
The high-level meeting, held at Transcorp Hilton Abuja, brought together policymakers, tax administrators, and development partners to examine strategies for strengthening fiscal systems amid evolving global economic uncertainties.
Mr Edun stressed the need for African countries to reduce reliance on external financing sources such as debt, aid, and foreign investment, noting that these options are becoming increasingly unpredictable. He maintained that domestic resource mobilisation must serve as the foundation for long-term economic sustainability.
“Our ambition is to finance up to 90 per cent of Africa’s development needs from domestic resources,” he said, referencing the continent’s Agenda 2063 development framework.
He identified structural challenges, including tax evasion, weak institutional capacity, and limited economic diversification, as key impediments, while emphasising that curbing illicit financial flows remains central to unlocking Africa’s fiscal potential.
Highlighting ongoing reforms under President Bola Tinubu, Mr Edun noted that measures such as tax system reforms, fuel subsidy removal, and exchange rate unification are beginning to improve revenue performance and boost investor confidence.
He added that initiatives like the National Single Window are helping to reduce trade-related leakages, while enhanced international tax cooperation is supporting efforts to recover lost revenues. He also cited Executive Order 9 as a key policy aimed at strengthening transparency in the oil and gas sector.
Calling for broader continental action, Mr Edun urged African nations to expand their tax base, strengthen public financial management systems, and deepen financial inclusion. He listed institutional strengthening, digital infrastructure investment, and cross-border collaboration as critical reform priorities.
“The question is no longer whether we must reform, but how urgently and how boldly we act,” he said, warning that failure to act could leave African economies exposed to external shocks.
On his part, Mr Zacch Adedeji, executive chairman of the Nigeria Revenue Service (NRS), called for urgent steps to safeguard domestic resources and address widening financing gaps across the continent.
Mr Adedeji noted that illicit financial flows ranging from tax evasion and trade mispricing to aggressive tax avoidance continue to weaken Africa’s capacity to fund critical sectors such as infrastructure, healthcare, and education.
“Every year, billions meant for development are lost through illegal financial transfers. These are lost hospitals, lost schools, and lost opportunities,” he said.
He stressed that the cross-border nature of illicit flows requires coordinated responses at both national and continental levels, adding that Nigeria is pursuing reforms to modernise revenue administration through expanded tax coverage, improved compliance, and digital innovation.
According to him, efficient and transparent tax systems are essential not only for revenue generation but also for strengthening public trust in government institutions.
E-Financial
CBN Says 33 Banks Raise Fresh N4.65 Trillion in Recapitalisation Exercise

Central Bank of Nigeria (CBN) has announced the successful conclusion of the banking sector recapitalisation programme initiated in March 2024.

Over the 24-month period, Nigerian banks raised a total of N4.65 trillion in new capital, strengthening the resilience of the financial system and enhancing its capacity to support the economy, according to a statement that was issued by CBN on Wednesday.
The programme recorded strong participation from both domestic and international investors, with 72.55 per cent of capital sourced locally and 27.45 per cent from international markets, reflecting sustained confidence in the Nigerian banking sector.
Olayemi Cardoso, governor, CBN, said: “The recapitalisation programme has strengthened the capital base of Nigerian banks, reinforcing the resilience of the financial system and ensuring it is well-positioned to support economic growth and withstand domestic and external shocks.”
The CBN confirmed that 33 banks have met the revised minimum capital requirements established under the programme. A limited number of institutions remain subject to ongoing regulatory and judicial processes, which are being addressed through established supervisory and legal frameworks.
All banks remain fully operational, ensuring continued access to banking services for customers.
The apex bank stated that the programme has strengthened capital adequacy ratios (CAR), with the sector maintaining levels above international Basel benchmarks.
Minimum CAR thresholds remain at 10 per cent for regional and national banks and 15 per cent for banks with international authorisation.
The recapitalisation, implemented alongside an orderly exit from regulatory forbearance, has improved asset quality, reinforcing balance sheet transparency and overall financial system stability.
To safeguard the gains, the CBN said it has strengthened its risk-based capital adequacy framework, requiring banks to conduct regular stress testing across defined scenarios and maintain appropriate capital buffers.
It stated that key regulatory measures, including prudential guidelines and the supervisory framework, are subject to periodic review to support ongoing strengthening of governance, risk management and sector resilience.
The recapitalisation programme was carried out without disruption to banking services, ensuring continuous access for individuals and businesses throughout the process.
The successful completion of the programme establishes a stronger and more resilient banking system, better positioned to support lending, mobilise savings, and withstand domestic and global shocks, the CBN said in the statement that was issued by Olubukola A. Akinwunmi, director, banking supervision, and Hakama Ali, acting director, corporate communications.
“The Central Bank of Nigeria remains committed to maintaining a stable, transparent, and resilient financial system that inspires confidence among depositors, investors, and the broader public, and to advancing the sustainability of the nation’s financial architecture,” the statement read in part.
E-Financial
Rising Fraud Threatens Nigeria’s Digital Banking Gains — Experts

Nigeria’s fast-growing digital banking ecosystem is facing increasing scrutiny over consumer safety, as rising fraud cases and weak redress mechanisms threaten to erode public trust in the sector.

Over the past decade, Nigeria has witnessed a remarkable shift from cash-based transactions to digital financial services, driven by mobile banking applications, instant transfers and Unstructured Supplementary Service Data (USSD) platforms.
Industry data show that Point-of-Sale (POS) transactions rose to a record N18 trillion in 2024, representing a 69 per cent increase year-on-year, while the number of deployed POS terminals more than doubled to 5.5 million nationwide.
Mobile banking has also emerged as the most widely used digital financial channel, with about four in five Nigerians reportedly accessing such services within a 90-day period.
Analysts say the growth reflects significant progress in financial inclusion and technology adoption, but warn that the expansion has exposed gaps in consumer protection.
According to a 2024 Nigeria Consumer Protection Survey by Innovations for Poverty Action, nearly one in four users of digital financial services reported experiencing unexpected charges, hidden fees or fraud attempts within the past year.
The report further indicated that only about half of affected users pursued formal complaints, a trend experts attribute to declining confidence in dispute resolution processes.
Data from the Nigeria Inter-Bank Settlement System (NIBSS) also highlight growing risks, with fraud-related losses rising to N52.26 billion in 2024.
Although the number of reported fraud cases declined, stakeholders note that the scale of losses per incident has increased significantly, suggesting more sophisticated and high-impact attacks.
Experts identify social engineering as the most prevalent fraud method, relying on deception rather than complex technology to exploit unsuspecting customers.
They also warn that insider involvement remains a critical concern, with cases of internal compromise posing systemic risks to the integrity of financial institutions.
The development, according to analysts, underscores a widening gap between the rapid expansion of digital banking infrastructure and the pace of consumer protection frameworks.
“Convenience and security must evolve together. When one outpaces the other, it creates vulnerabilities that fraudsters can exploit,” a financial analyst said.
Regulators, however, have taken steps to address the challenges.
Nigeria’s exit from the Financial Action Task Force (FATF) grey list in 2025 signalled improvements in the country’s financial safeguards.
In addition, the Central Bank of Nigeria (CBN) introduced risk-based cybersecurity frameworks for deposit money banks in 2024, setting stricter standards for managing digital risks.
Industry-wide enforcement has also intensified, with regulatory penalties reportedly exceeding N15 billion in 2024, reinforcing compliance with consumer protection rules.
Within the banking sector, institutions are increasingly investing in advanced security systems designed to monitor transactions in real time, detect anomalies and prevent fraud before it occurs.
Analysts note that such proactive measures, though largely invisible to customers, play a critical role in safeguarding digital transactions.
The experience of Union Bank of Nigeria illustrates this approach, with the bank reporting strong customer satisfaction across its digital platforms, including mobile banking, USSD services and enterprise solutions.
Observers attribute this performance to sustained investment in backend security infrastructure, proactive fraud monitoring systems and a corporate culture that prioritises customer protection.
Industry stakeholders agree that trust remains the cornerstone of banking, particularly in a digital environment where transactions are increasingly intangible.
They warn that without sustained improvements in security, transparency and accountability, the gains recorded in financial inclusion could be undermined.
As Nigeria continues to expand its digital financial ecosystem, experts say the next phase of growth must prioritise safety alongside convenience to ensure long-term sustainability.
“Digital banking has transformed access to financial services in Nigeria, but its future will depend on how well institutions protect the people who rely on it,” an industry stakeholder said.
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