Telecom
Paradigm Initiative Releases 2018 Annual Report, Demonstrates Impact

The social enterprise, Paradigm Initiative has released its 2018 annual report. The report provides insight into the work of the organisation, especially in how it lives up to its mission of improving the “livelihoods of underserved youths”.
Sodiq Alabi, Paradigm Initiative’s Communications Officer, on Wednesday stated this in a statement released in Lagos.
According to him, “Featured in the annual report is Joy Ukpong, an alumna of the group’s free digital inclusion program.
“At the time of joining the program, 27-year old Joy Ukpong’s income was N10,000 a month as a struggling hairdresser in Ajegunle, Lagos.
“She was desperate for a break, and Paradigm Initiative’s Digital Inclusion program gave her the break which she wisely seized, learning relevant digital and life skills.
“Few weeks after the conclusion of the 10-week training, Ukpong got a job as an administrative assistant at a law firm. Her income immediately jumped to N25,000.
“Thanks to her new skills, Ukpong has a more stable income and work structure that allows her to develop herself.”
Alabi, said that “Ukpong’s story is another proof that our investment in digital inclusion programs in underserved communities is indeed improving the livelihood of the beneficiaries.”
‘Gbenga Sesan, Executive Director, Paradigm Initiative also said, “As a result of the year’s investment in under-served Nigerian youth, we were able to train 869 students through the 10-week LIFE program, LIFE@School Club and the quarterly workshops. 150 students got internships, picked up jobs, earned enough to return to school, joined apprenticeship programs and/or started micro businesses.
“During the year, the average income among our students grew from N4,805.15 to N23,083.25!”
Highlighting the group’s work in digital rights, Sesan said “In 2018, our Digital Rights work covered Benin, Burundi, Cameroon, Chad, Democratic Republic of Congo, Gambia, Kenya, Mali, Nigeria, Tanzania, Togo, Uganda and Zambia.
“We hosted 13 training programs, reviewed 36 policy documents, produced 12 research-based reports, acted on 20 digital rights violations, and led 4 litigation processes.”
The Director of Programs, Tope Ogundipe said the passage of the Digital Rights and Freedom Bill is an important milestone for the group in 2018.
The Bill, which was transmitted to President Muhammadu Buhari on February 5 2019, has been a major project of the group since 2014 when it began advocacy for the passage of a law dedicated to the protection of online rights and freedoms.
Paradigm Initiative, which was founded in Nigeria in 2007, is physically present in five African countries, from where it executes programs across the continent.
The group said its new Strategic Management Plan (2019-2023) would even see it do more over the next few years.
Telecom
Lebara Nigeria Becomes Member of GSMA Network

Lebara Nigeria has become a member of the Global System for Mobile Communications Association (GSMA) as it expands operations in the West African country.

The membership places Lebara Nigeria within a global network of more than 1,000 mobile operators, device manufacturers, technology companies and digital service providers.
Through the GSMA, the company will have access to industry research, technical standards, policy engagement and industry initiatives.
Lebara Nigeria said the move reflects its participation in the wider telecommunications ecosystem as it develops its operations in Nigeria’s mobile market.
Nigeria’s telecommunications sector plays a central role in the country’s digital economy, with more than 170 million active mobile subscriptions supporting services such as digital payments, e-commerce, education and healthcare.
Industry analysts say participation in international bodies such as the GSMA supports knowledge sharing and the adoption of industry standards.
Lebara Nigeria said GSMA membership will support its engagement with industry developments and policy discussions in the telecommunications sector.
The company said it remains focused on operating in Nigeria’s mobile telecommunications market as demand for connectivity continues to grow.
GSM Association is the advocacy and lobbying organization for the mobile communications industry, representing more than 1,000 mobile operators as full members and a further 400 companies in the broader mobile ecosystem as associate members.
Telecom
Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

Management of Vitel Wireless, mobile virtual network operator (MVNO), has distanced the company from a fraudulent scheme operating under the name: “Vitel Shares Services.”

In an official statement, the management clarified that Vitel Wireless is not selling shares or running any investment schemes.
They warned that the operators of “Vitel Shares Services” are using unauthorised websites, mobile applications, social media promotions, and bank accounts falsely linked to Vitel Wireless to mislead the public.
The statement reads: “The attention of Vitel Wireless has been drawn to a fraudulent scheme operating under the name ‘Vitel Shares Services.’
“We wish to state clearly that Vitel Wireless has no affiliation with Vitel Shares Services, or any platform claiming to offer Vitel shares, investments, or financial products through unofficial channels.
“We do not solicit investments through agents, social media, websites, apps, or third parties. Any platform claiming to offer Vitel Wireless shares or investments outside our official channels is fraudulent and should be treated as such.
“We urge the general public to remain vigilant and verify all information through official Vitel Wireless communication channels before making any payments or sharing personal data.”
Telecom
Airtel Nigeria Deepens Focus on Data Usage Transparency @ Customer Forum

Airtel Nigeria has concluded its second Customer Forum in Abuja, bringing together a large section of customers including high-volume data subscribers, 5G customers, and key stakeholders in another landmark engagement aimed at addressing concerns around data usage, transparency, and customer experience.

The forum themed “Understanding Your Data and Taking Control 2.0.” aimed to strengthen trust in Nigeria’s rapidly evolving telecommunications landscape. The session also featured inputs from representatives of the Nigerian Communications Commission (NCC).
Delivering the Keynote remarks, Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, Director, Corporate Communications and CSR, emphasised that trust remains the most valuable currency in telecommunications, and Airtel remains committed to strengthening customer confidence through transparency and continuous engagement.
He explained that discussions around data consumption have become increasingly important as digital lifestyles evolve, with smartphones, cloud services, video streaming and emerging artificial intelligence applications significantly influencing data usage patterns.
According to him, Airtel recently introduced the Airtel Data Calculator, an innovative tool designed to help customers estimate their data needs based on online activities such as multimedia streaming, video calls, social media usage, and gaming.
“The purpose of the Airtel Data Calculator is to provide greater visibility, support informed decision-making and place more information directly in the hands of customers. Because transparency should never be viewed as a compliance exercise. Transparency is good business,” he stated.
He further reassured customers that Airtel has no incentive to shortchange subscribers through inaccurate billing, forced spending or unnecessary data depletion, stressing that the company’s growth depends on customer satisfaction, loyalty and trust.
Adeniran also highlighted Airtel’s continued investments in network infrastructure, fibre capacity, digital platforms, artificial intelligence capabilities, customer service systems and workforce development, noting that these investments are aimed at improving service quality and enhancing customer experiences.
Oladokun Oye, Director, Customer Experience, Airtel Nigeria, while welcoming participants to the event, said the forum was created to provide customers with an open platform for education, engagement and problem-solving, noting that the customer remains at the centre of Airtel’s business.
“Data has become central to everyday life, powering work, education, commerce, entertainment, healthcare and countless opportunities. As data usage grows, so too does the desire for greater visibility and understanding.
Today’s conversation is part of an ongoing journey. A journey toward greater transparency. A journey toward deeper understanding. And a journey toward a better customer experience for every Airtel subscriber,” he said.
The forum also featured practical demonstrations on data consumption management, device settings, and usage habits that impact data usage. It also included an interactive session by which Airtel teams provided clarifications and offered feedback to customers.
The Abuja event follows the successful maiden edition held earlier this year in Lagos and aligns with broader industry efforts led by the Nigerian Communications Commission (NCC) to improve consumer awareness, transparency, and confidence within the telecommunications sector.
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