Telecom
MTN Nigeria Holds Leadership Gathering For Top-Level Management

Hundreds of top-level management staff of MTN Nigeria gathered at the Intercontinental Hotel, Victoria Island, Lagos, on Friday, 12th April 2019, for the company’s inaugural leadership programme.
The Leadership Gathering (TLG)’ was a special, first-of-its-kind event designed to inspire ideas and connect the dots around the company’s BRIGHT strategy (a well-defined six-pillar strategy), strengthen bonds amongst colleagues and deepen the connections between staff and the company.
Themed, ‘Together Towards Tomorrow’, TLG featured a robust discussion led by MTN Nigeria CEO, Ferdi Moolman.
The discussion featured insights from MTN Group CEO, Rob Shuter; Craig Wing, a partner at Future World International; Mark Holtshousen, a sought after Executive Coach and Senior Manager, Global Talent Solution, MTN Group, etc.
MTN Nigeria CEO, Ferdi Moolman stated that the programme “is our way of rewarding the fantastic work that our leaders and managers continue to put into building the most impactful company in Nigeria.”
Speaking on expanding the strength of its staff as an avenue to enable the company push beyond its current purpose to even greater causes, MTN Group CEO, Rob Shuter, said that “the company does not merely want to be the network that provides a person with a handset, a call and data plan.
“We’re also interested in what they are doing with the device. That explains our move into financial services and digital services.”
Wing, a partner at Future World International which empowers companies to create the strategies and culture necessary to prepare for a future characterised by disruption, insisted that the company served only one customer and needs to see itself as such, “If I was to say to you how many customers MTN has and you say 80 odd million, it will be the wrong answer. You have only one customer that you serve 80 million ways a day.”
Holtshousen, a sought after Executive Coach and Senior Manager, Global Talent Solution, MTN Group, stressed the importance of the balance of family and life outside of the workplace.
He explained the connection between a healthy family life, the dopamine effect from a successful career and how a satisfying life cannot be sacrificed for success. “Character is important. People don’t follow the title. People follow the leader. I’ll take a compassionate leader over a capable one every day of the week,” he enthused.
The event was preceded by a welcome party on Thursday,11th April, and closed with an African gala night where attendees were feted to rousing performances by Niniola and Johnny Drille.
Telecom
Lebara Nigeria Becomes Member of GSMA Network

Lebara Nigeria has become a member of the Global System for Mobile Communications Association (GSMA) as it expands operations in the West African country.

The membership places Lebara Nigeria within a global network of more than 1,000 mobile operators, device manufacturers, technology companies and digital service providers.
Through the GSMA, the company will have access to industry research, technical standards, policy engagement and industry initiatives.
Lebara Nigeria said the move reflects its participation in the wider telecommunications ecosystem as it develops its operations in Nigeria’s mobile market.
Nigeria’s telecommunications sector plays a central role in the country’s digital economy, with more than 170 million active mobile subscriptions supporting services such as digital payments, e-commerce, education and healthcare.
Industry analysts say participation in international bodies such as the GSMA supports knowledge sharing and the adoption of industry standards.
Lebara Nigeria said GSMA membership will support its engagement with industry developments and policy discussions in the telecommunications sector.
The company said it remains focused on operating in Nigeria’s mobile telecommunications market as demand for connectivity continues to grow.
GSM Association is the advocacy and lobbying organization for the mobile communications industry, representing more than 1,000 mobile operators as full members and a further 400 companies in the broader mobile ecosystem as associate members.
Telecom
Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

Management of Vitel Wireless, mobile virtual network operator (MVNO), has distanced the company from a fraudulent scheme operating under the name: “Vitel Shares Services.”

In an official statement, the management clarified that Vitel Wireless is not selling shares or running any investment schemes.
They warned that the operators of “Vitel Shares Services” are using unauthorised websites, mobile applications, social media promotions, and bank accounts falsely linked to Vitel Wireless to mislead the public.
The statement reads: “The attention of Vitel Wireless has been drawn to a fraudulent scheme operating under the name ‘Vitel Shares Services.’
“We wish to state clearly that Vitel Wireless has no affiliation with Vitel Shares Services, or any platform claiming to offer Vitel shares, investments, or financial products through unofficial channels.
“We do not solicit investments through agents, social media, websites, apps, or third parties. Any platform claiming to offer Vitel Wireless shares or investments outside our official channels is fraudulent and should be treated as such.
“We urge the general public to remain vigilant and verify all information through official Vitel Wireless communication channels before making any payments or sharing personal data.”
Telecom
Airtel Nigeria Deepens Focus on Data Usage Transparency @ Customer Forum

Airtel Nigeria has concluded its second Customer Forum in Abuja, bringing together a large section of customers including high-volume data subscribers, 5G customers, and key stakeholders in another landmark engagement aimed at addressing concerns around data usage, transparency, and customer experience.

The forum themed “Understanding Your Data and Taking Control 2.0.” aimed to strengthen trust in Nigeria’s rapidly evolving telecommunications landscape. The session also featured inputs from representatives of the Nigerian Communications Commission (NCC).
Delivering the Keynote remarks, Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, Director, Corporate Communications and CSR, emphasised that trust remains the most valuable currency in telecommunications, and Airtel remains committed to strengthening customer confidence through transparency and continuous engagement.
He explained that discussions around data consumption have become increasingly important as digital lifestyles evolve, with smartphones, cloud services, video streaming and emerging artificial intelligence applications significantly influencing data usage patterns.
According to him, Airtel recently introduced the Airtel Data Calculator, an innovative tool designed to help customers estimate their data needs based on online activities such as multimedia streaming, video calls, social media usage, and gaming.
“The purpose of the Airtel Data Calculator is to provide greater visibility, support informed decision-making and place more information directly in the hands of customers. Because transparency should never be viewed as a compliance exercise. Transparency is good business,” he stated.
He further reassured customers that Airtel has no incentive to shortchange subscribers through inaccurate billing, forced spending or unnecessary data depletion, stressing that the company’s growth depends on customer satisfaction, loyalty and trust.
Adeniran also highlighted Airtel’s continued investments in network infrastructure, fibre capacity, digital platforms, artificial intelligence capabilities, customer service systems and workforce development, noting that these investments are aimed at improving service quality and enhancing customer experiences.
Oladokun Oye, Director, Customer Experience, Airtel Nigeria, while welcoming participants to the event, said the forum was created to provide customers with an open platform for education, engagement and problem-solving, noting that the customer remains at the centre of Airtel’s business.
“Data has become central to everyday life, powering work, education, commerce, entertainment, healthcare and countless opportunities. As data usage grows, so too does the desire for greater visibility and understanding.
Today’s conversation is part of an ongoing journey. A journey toward greater transparency. A journey toward deeper understanding. And a journey toward a better customer experience for every Airtel subscriber,” he said.
The forum also featured practical demonstrations on data consumption management, device settings, and usage habits that impact data usage. It also included an interactive session by which Airtel teams provided clarifications and offered feedback to customers.
The Abuja event follows the successful maiden edition held earlier this year in Lagos and aligns with broader industry efforts led by the Nigerian Communications Commission (NCC) to improve consumer awareness, transparency, and confidence within the telecommunications sector.
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