Telecom
NOTAP, Medallion Call for Adoption of Latest Technology Trend to Boost Tourism Business
The National Office for Technology Acquisition and Promotion (NOTAP) and Medallion Communications Limited have advocated for the deployment of technology in the nation’s tourism and travel space as a panacea for boosting businesses in the tourism and travel sector.
In two separate keynote address delivered at the Maiden Edition of Tourism and Technology Summit held in Lagos, and organised by Brandworld Media and TechnologyMirror, online technology news and information media noted the essence of technology in the tourism and travel business.
Mr. Ike Nnamani, President/CEO of Medallion Communications Limited in his keynote address disclosed that technological advancement has changed the way people travel, and these new innovations offers an interactive and exciting experience that were unprecedented.
Nnamani who was represented by the Chief Financial Officer of Medallion Communications, Mr. Olatunji Sulaiman said that the mobile technology has brought about the significant changes in revolutionizing tourism and hospitability industry noting that mobile phone has become “our tour guide, travel agency, best restaurant locator and maps.”
According to him, the IoT promises to bring significant changes to the tourism industry saying, “They include integrating sensors connected to the internet items like cars, suitcases and luggage’s, building and home equipment. All these enhances the security of the travelers which makes an holiday spent with relaxed minds.”
He also said with the virtual assistants technology insight into what the weathers brings exciting moments on vacations and that it is now possible to “teleport” to the most remote corners of the globe without getting off the couch.
Sulaiman stated that Medallion core business is to provide infrastructural support to enable stakeholders in the tourism and technology industries to tap into evolving business opportunities that all technological innovations require.
Earlier, Dr Dan-Azumi Ibrahim, Director-General, National Office for Technology Acquisition and Promotion (NOTAP) represented by Mr John Omesili, Principal Technology Officer of NOTAP, said that there were six trends to watch out for in the tourism industry.
He said that the six trends included: Augmented and Virtual Reality (AR/VR), Artificial Intelligence (AI), Internet of Things (IoT), Voice Technology, Wi-Fi Connectivity and Wearable Devices.
He disclosed that Nigeria has the best brains around the world and it must use them stating the country could be the first to sell or franchise Virtual Reality software for the Digital Tourism in the world.
He added that the agency was working towards ensuring that all technologies in the country would run on Nigerian software.
“Today using pay stack, we can directly charge cards and allow payments to be made to local businesses”.
“We have an online travel websites such as Wakanow and hotels-finding service, hotels.ng.
“These brands use software to run their businesses; they show how ICT and Tourism can work together to bring desirable products to the market place,” Ibrahim said.
Quoting GlobalData 2018 Report, Technology Trends in Travel and Tourism, he said that technology is fostering a change in the travel and tourism industry regarding how companies interact with customers.
“Consequently, travel companies are adopting various technologies to improve operational efficiencies and meet customers’ expectations at every stage of their journey,” he said.
The NOTAP boss also said that Nigerians could leverage on these trends to create new realities in the tourism space and that using real time location sensors, the country could create digital experiences never imagined.
Jemi-Alade, Chief Executive Officer, Jemi-Alade Associates Ltd, speaking at the event said that disruption by technology was forcing travel agencies to innovate or die.
According to him, technology is radically transforming the way travel and tourism business is conducted around the world, saying that Africa was not an exception.
“The rapid growth in the travel and tourism sector across regions of Africa is largely driven by technology and numerous initiatives across the continent to attract more tourists,’’ he said.
Jemi-Alade said that tourism industry players were beginning to realise that tourism and travel space had become a technological business and were adapting to the new reality.
“African countries are discovering the need to develop and market their tourism potential, and technology is making it easier and cheaper to promote destinations and showcase various tourism endowments.
“Technology has helped reduce operational costs, cost of travel and also simplified visa procurement systems.
“Sustainability of growth in the travel sector is dependent on the sector’s ability to recognise the key drivers and respond to challenges facing it.
“The online movement is the next big wave in travel and is now shaping the way Africans travel within Africa, and how the travel business is conducted on the continent.
“It is daily transforming the entire value chain bringing with it new products, services and experiences,’’ the tour and travel chief said.
He said the online and mobile app travel booking were the new trend, adding with over 200 million smartphone users in Africa, the trend was sure to expand.
Jemi-Alade said that African continent was well endowed with various tourism assets and products that attracted tourists from around the world.
He said that there were factors against tourism growth and development on the continent, but with the advent of technology, the narrative was changing.
“Recent trends in information technology are changing the narrative by providing cheap and affordable solutions.
“With vast unexploited potential, the future of tourism in Africa is brightly enabled by technology,’’ the chief executive said.
Earlier in a welcome address, the Managing Director of Brandworld Media, Clara Okoro said that the tourism ecosystem in Africa is evolving rapidly and it was time to connect and attract the best brains using technology as a launch pad to change the narratives.
She said the key interests at the tourism and technology summit includes ensuring fostering education, excellence, inclusion, knowledge and experience of Africa’s abundant offerings in tourism through our professional tourism consultancy as well as strategic partnerships with government and other professional bodies to take the tourism industry in Africa to the levels where they should be technology.
She said: “We have decided to settle for this specific niche on tourism and technology and already have a 10 year blueprint as a framework to implement.”
Airtel Nigeria has strengthened its nationwide retail and distribution network as part of its continued investment in enhancing service delivery and making telecommunications and digital services more accessible to millions of Nigerians.
The company’s retail ecosystem comprises more than 4,000 exclusive Airtel shops and over 200,000 retail touch-points nationwide, including partner stores, channel partners and neighborhood agents. This network ensures that subscribers can conveniently easily access SIM registration, device purchases, airtime and data recharge, customer support and other digital solutions.
Commenting on the company’s retail distribution strategy, Dinesh Balsingh, CEO, Airtel Nigeria, said,
“Telecommunications goes beyond the physical infrastructure, it is important that we are able to reach people where they live and work. That is why we continue to invest in a strong retail and distribution ecosystem that enables us to bring Airtel closer to our customers while delivering a consistent, high-quality experience wherever they are.”
According to Joypratip Sengupta, Director, Sales and Distribution, Airtel Nigeria, the company’s distribution network plays a vital role in ensuring seamless service delivery.
“Our retail network is designed to ensure that our services reach customers efficiently. It is a combination of efficient logistic systems, strong partnerships and local engagement that enables us to consistently meet the needs of our customers across the country,” he said.
The strengthened distribution strategy complements the company’s ongoing investments in network infrastructure and digital innovation, recognising that customer proximity remains a critical driver of service excellence and digital inclusion.
In addition to improving customer access, Airtel’s extensive retail ecosystem continues to create economic opportunities for thousands of entrepreneurs, distributors, retailers and small business owners who form an integral part of the company’s value chain.
As demand for accessible, interconnected digital services continues to grow across Nigeria, Airtel remains committed to investing in improving its service delivery and ensuring that every subscriber enjoys quality service.
Kaspersky’s latest global survey shows a change in how people go online: 60% of survey participants from the Middle East, Turkiye, and Africa (META) region now claim their smartphone is the main device they use to access the Internet, pushing the PC into a secondary role.
But as the amount and sensitivity of data stored on these phones keep growing, cybersecurity experts warn that users’ security habits aren’t keeping up.
According to the survey* 60% of respondents from the META region consider a smartphone their primary device for accessing the Internet. The most active smartphone users are representatives of Gen Z, with 67% of all global respondents aged 18-28 choosing a mobile phone as their main device.
With mobiles as the full-fledged rivals of computers in accessing the Internet, the amount of important data stored on them has also increased significantly. Personal photos and videos are leading the pack. 60% of users in the META region store visual memories on their devices. Close behind are contact details (51%), text messages and chats history (45%) and important personal documents such as IDs and passports (43%).
At the same time, a substantial portion of users in the META region keep work‑related data on their smartphones (37% emails, 22% calendars and 17% even store access to corporate systems), blurring the line between personal and professional realms.
Financial credentials and login details appear on 40% of devices, while emerging categories like AI chat histories (30%) and gaming accounts (26%) signal new types of personal data stored on personal devices.
“Now our smartphones serve as full‑featured assistants that touch every aspect of our lives. The data we entrust to them goes far beyond photos, phone numbers or text messages. Consequently, the main question is no longer “what we store,” but “how we protect it,” requiring security to become as integral to the device as the data it carries,” comments Anton Kivva, cybersecurity expert at Kaspersky.
Three keys to mobile data security
To help users navigate this new digital reality safely, Kaspersky experts have issued a three-step security plan:
- No data should live on your phone only
A smartphone should never be the sole repository for any type of information. While having everything at your fingertips is convenient, accidental deletions, loss or hardware failure can make recovery impossible without reliable backups or cloud sync.
The most sensitive data like passwords, ID or financial details requires special attention and preferably be kept in a protected format. Use a dedicated security solution like Kaspersky Password Manager, which apart from securely keeping credentials and bank cards, has a special secret vault functionality aimed at storing important documents, for example, scanned Passports/IDs and PDF files, addresses and notes. Thanks to the cross-device synchronisation it allows access to the data from any gadget.
- Create a guard against digital threats
In Q1 2026 only, more than 2.67 million attacks utilising malware, adware or unwanted mobile software were prevented and more than 306,000 malicious installation packages were discovered.
Mobile devices require the same cyber protection as PCs. Kaspersky experts recommend cybersecurity solutions such as Kaspersky Premium that provide comprehensive protection – starting with scanning apps for potential threats upon installation, and using AI‑driven features to block malicious and phishing links in real time and prevent data or money losses, among many other security layers.
- The “what if” scenario planning
Phone loss always occurs unexpectedly, but a few proactive steps can dramatically reduce its impact:
Turn on location services. Both Android and iOS include built-in tools that can locate a lost phone and, if needed, wipe its data remotely. Kaspersky for Android app activates this capability through the Where Is My Device feature.
- Enable automatic backups.Regular backups ensure that photos, videos, documents, contacts and other vital data can be restored even if the device is lost or stolen.
- Configure instant auto‑lock.Setting the phone to lock immediately after the screen turns off keeps it inaccessible to thieves or cyber‑criminals when you’re not using it.
- Keep the device physically safe.In public spaces, never leave your phone unattended or within easy reach, avoid placing it on tables, in back pockets or any other vulnerable spot.
“We often underestimate how much valuable information we keep on our mobile devices and how vulnerable that data truly is. Ask yourself: When was the last time I backed up my photos or notes? What’s my plan if my phone goes missing? Do I verify links before I click them? While most users automatically think of security software for their computers, phones lag behind. It’s time to give your everyday digital companion the same robust cyber‑protection it deserves,” adds Anton Kivva, cybersecurity expert at Kaspersky.
Nigeria will host telecommunications, Information and Communication Technology (ICT) and digital economy ministers from across Africa for the 7th Ordinary Session of the African Telecommunications Union (ATU) Conference of Plenipotentiaries (CPL-26), scheduled for July 23 to July 24 in Abuja.
The conference, the highest decision-making body of the ATU, is expected to bring together ministers, regulators, industry leaders, development partners and other stakeholders from the Union’s 52 member states to deliberate on Africa’s digital and telecommunications agenda for the next four years.
A statement by the organisers said delegates would adopt the Union’s strategic direction, approve its 2027–2031 budget and work programme, elect a new Secretary-General and determine the composition of the Administrative Council.
The conference will also harmonise Africa’s common positions ahead of the International Telecommunication Union (ITU) Plenipotentiary Conference scheduled to hold later this year in Doha, Qatar.
The Minister of Communications, Innovation and Digital Economy, Dr Bosun Tijani, described the conference as a significant milestone for Africa’s digital future.
“Nigeria is honoured to host the 7th Ordinary Session of the ATU Conference of Plenipotentiaries at a defining moment for Africa’s digital future.
“As countries across the continent accelerate digital transformation, it is increasingly important to strengthen regional cooperation, develop common positions on emerging technologies, and create enabling environments that attract investment, build digital talent and expand meaningful connectivity.
“Our role as host reflects the commitment of President Bola Ahmed Tinubu to building an innovation-driven economy while strengthening African cooperation on digital infrastructure, technology governance, skills development and investment,” he said.
One of the major highlights of the conference will be a ministerial dialogue on “Achieving Africa’s Meaningful Connectivity,” jointly organised by the ATU and the GSMA.
The dialogue will explore practical strategies for expanding affordable, reliable and quality connectivity across the continent, with emphasis on infrastructure investment, service quality, affordability and ensuring that digital access delivers tangible economic and social benefits.
Also speaking ahead of the conference, the Secretary-General of the ATU, Mr John Omo, said the meeting would provide member states with an opportunity to strengthen the Union’s capacity to drive Africa’s digital ambitions.
He said the decisions to be taken in Abuja would shape the ATU’s ability to support national priorities, sustain Africa’s participation in global telecommunications forums and respond effectively to emerging technological developments over the next four years.
The conference is expected to conclude with the adoption of the Abuja Declaration, which will provide governments, regulators, industry stakeholders and development partners with a common framework for advancing Africa’s digital transformation agenda.
According to the organisers, hosting the conference underscores Nigeria’s commitment to regional collaboration and reinforces the country’s growing leadership in digital policy, technology governance and investment promotion across Africa.
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