E-Business
FG’s Single Window Service Portal now Live
Mrs. Omobola Johnson, minister of Communication Technology, has said that the launch of www.services.gov.ng portal is in line with her ministry’s mandate to deploy ICT to drive transparency in governance and improve the quality of public service delivery.
www.services.gov.ng hopes to get government online and the minister hopes that the benefits of the Government Service Portal will manifest in a faster, cheaper and more personalized and efficient service delivery that citizens and businesses can access 24 hours a day, seven days a week.
A statement by Efem Nkanga, special adviser on Media to the minister,, quoted the minister as saying that the portal will improve efficiency in the delivery of government services to citizens and other stakeholders.
It can be assessed in English, French and Spanish.
Mrs. Johnson added that the portal is one of the flagship projects of the Ministry aimed at enabling Nigerians access government services efficiently at the click of a button.
The minister added that Government portal project resonates with the outcome of the survey which the United Nations UN carried out across 48 countries on Innovative E-Government Practices amongst nations.
The result of the survey by the UN showed that citizen service delivery is topmost on the government innovative technology adoption all over the world.
Thus, governments’ use of the Internet to deliver government services has revolutionized the speed and effectiveness of government service delivery and public administration across the world.
She emphasized that Governments increasingly recognize that e-Government offers not just a new technology, but also a mechanism to transform the way government operates.
She gave examples of nations that have taken this route of creating government service portal to include USA (www.usa.gov), Britain (www.gov.uk), Canada (servicecanada.gc.ca), India (www.deity.gov.in), Singapore (www.ecitizen.gov.sg), South Africa (www.services.gov.za), Kenya (www.e-government.go.ke) etc.
The ministry she added in recognition of the important role ICT plays in enabling efficiency in governance developed a single point of entry via the portal for Nigerians and other stakeholders to access government services online by creating a location directory of existing government services that are online and working with Ministries of Agriculture, Education, Health, Industry, Trade & Investment and the ministry to automate 10 processes.
Some of the processes are Trademark and Patent registration, Registration and Accreditation of Seed companies, Seed Import and Export Permit, Evaluation and Accreditation of Certificates, School Inspection Reports, Acquisition of License for Class type license, individual type license and Spectrum License and Farmer’s Registration.
She added that the Ministry also developed standard and secure web templates and toolkit for Federal Government MDAs to utilize to re-design their websites in order to maintain a consistent and standardized look and feel for the online presence.
The Minister further emphasized that the objectives of the Government services portal includes creating a single point of entry to government information and services, enhancing accountability and improve the delivery and quality of public services through technology-enabled civic engagement and transforming public administration efficiency through use of the portal.
Dr. Henry Akpan, permanent secretary of the Ministry, said in his opening remark, that the launch was a unique occasion in the sense that it was the first time a portal of this kind was being launched in the annals of this country.
He stated that the Government Service Portal is a Technology platform developed to provide a one-stop shop for all who wished to interact and engaged with the Federal Government on any service provided through the MDAs.
Mr. Gerald Ilukwe, managing director of Galaxy Backbone, highlighted the benefits and roles of the Portal to Nigerians. He said that the key objective of the portal is to cut out red tape in government services.
Ibrahim Shehu Gusau , chairman, House of Representatives Committee on ICT, commended he Minister for the ‘’Getting Government on line’’ initiative.
He said that with the launch of the portal citizens of Nigeria and foreigners alike can access government services online at the click of a button.
The launch was well attended by stakeholders among them were the Gusua, DGs of the Agencies under the Ministry’s Supervision, representative of the pilot Ministries of Industry Trade and Investment, Health, Education and Agriculture, Heads of MDAs, Nigeria Customs Service and top management staff of the Ministry.
Recall that the Ministry was established in 2011 by President Ebele Goodluck Jonathan to deploy ICT to drive transparency in governance, improve the quality of public service delivery and facilitate the transformation of Nigeria into a digital economy amongst others.
E-Business
Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.
GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.
In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.
Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.
The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).
GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.
E-Business
Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”
Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.
A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.
Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”
Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.
“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”
E-Business
Galaxy Backbone Tops FG’s Website Performance Ranking

Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

This is a landmark achievement for Nigeria’s digital economy.
The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).
Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.
He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.
This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.
GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.
The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”
As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.
With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.
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