E-Business
Looking Back at 2019, We Can Make the Most Out of the Next Data Decade in 2020

By Mohammed Amin
It’s hard to believe that we’ve started the year 2020 and that a very interesting decade has come to an end. With every end comes a new beginning and we view 2020 as the start of a more intelligent and connected world enabled by technology.
In the interest of learning from looking back, I revisited our 2019 predictions, some of which I am happy to report have come to fruition faster than others.
The implementation of 5G across the region is one such example. Many telecommunication providers in the region are already offering 5G connectivity to their customers, transforming experiences significantly. And who knows, we could also start hearing about 6G networks!
On the back of this, cities in the region are becoming more connected than ever, paving the way for Smart Cities and digital infrastructure that we predict will be thriving come 2030. And it will be a game-changer for industries such as healthcare and manufacturing, where data and information generated from the field can be quickly processed and analyzed in real-time, and then readily shared with those who need it.
All of this requires skilled talent and as we predicted, 2019 has seen a new generation of digital natives enter the workplace and organizations have begun to step up to modernize infrastructure, inspire employees and integrate the relevant applications will have an advantage over those that struggle with legacy systems, data deluge and workforces that are resistant to change.
Another prediction was about the data gold mine and the ‘Gold Rush’ in tech investment, with data valued as a primary resource. In 2019, we saw the importance placed on data, leading to regulations are now being set to protect this valuable resource. Organizations are now addressing challenges of data management and analytics and leveraging their data to bring AI and machine-learning to life.
At the root of all this innovation and advancement are – you guessed it – massive amounts of data and compute power, and the capacity across edge, cloud and core data center infrastructure to put data through its paces. With the amount of data coming our way in the next 10 years – we can only imagine what the world around us will look like in 2030, with apps and services helping us do and know things we haven’t even thought of yet!
2020 marks the beginning of what we at Dell Technologies are calling the Next Data Decade, and we are no doubt entering this era with new – and rather high – expectations of what technology can make possible for how we live, work, and play.
So, what new breakthroughs and technology trends will set the tone for what’s to come? Here are our top predictions for the year ahead.
2020 will be the year to simplify IT
This year we will see organizations accelerate their digital transformation by simplifying and automating their IT infrastructure and consolidating systems and services into holistic solutions that enable more control and fuel data automation. All of this enables better, faster business outcomes that the innovation of the next decade will thrive on.
Accelerated multi-cloud journeys to store and protect data
As 5G and edge deployments continue to rollout, organizations will expect more of their cloud and service providers, to ensure they have better data management and visibility, while also ensuring that their data remains accessible and secure. IDC has predicted that by 2021, over 90% of enterprises worldwide will rely on a mix of on-premises/dedicated private clouds, several public clouds, and legacy platforms to meet their infrastructure needs.[i]
Choose how you pay
In 2020, flexible consumption model and as-a-service options will accelerate rapidly as organizations seize the opportunity to transform. As a result, they’ll be able to choose the right economic model for their business to take advantage of end-to-end IT solutions that enable data mobility and visibility and crunch even the most intensive AI and Machine Learning workloads when needed.
‘The Edge’ rapidly expands to the enterprise
2019 has showed us that the edge is everywhere around us and is only going to expand with enterprise organizations leading the way, delivering the IT infrastructure to support it. So, we will see new advancements in software-defined networking. Open networking solutions will also prevail over proprietary, as organizations recognize that the only way to successfully manage and secure data for the long haul is with the flexibility and agility that only open software defined networking can deliver.
Intelligent devices change the way we work and collaborate
A recent study by Gartner revealed that spending on disruptive technologies will increase. Artificial intelligence (AI) was seen as the primary game-changing technology in 2019 by 38 percent of GCC CIOs. Data analytics is second, identified by 22 percent of respondents.
Software applications that use AI and machine learning create systems that now know where and when to optimize power and compute based on your usage patterns. Over the next year, these advancements, will turn our PCs into even smarter companions. They’ll have the ability to optimize power and battery life for our most productive moments – and even become self-sufficient machines that can self-heal and self-advocate for repair – reducing the burden on the user and of course, reducing the number of IT incidents filed.
Innovating with integrity, sourcing sustainably
With a view to achieving zero waste tolerance in Nigeria, the Federal Government through the National Environmental Standards and Regulations Enforcement Agency (NESREA) has set in motion dynamics for the implementation of the Extended Producer Responsibility Programme(EPR).
The programme is a framework of action for a collaborative and partnership approach between Government, Business and the larger society towards achieving a zero waste society in the near future. The overall objective of the EPR programme is to ensure a decreased in the total environmental impact from a product including its packaging
Such laws prove that sustainable innovation will continue to take center stage, and Dell Technologies wants to ensure the impact we have in the world doesn’t come with a dangerous impact on the planet. Greater investments in reuse and recycling for closed-loop innovation will accelerate – hardware becoming smaller and more efficient and built with recycled and reclaimed goods.
To conclude:
As we enter 2020, I’m optimistic and excited about what the future holds. The steps our customers will take in the next year to get the most out of their data will enable new breakthroughs in technology that everyone will experience in some way – whether it’s a more powerful device, faster medical treatment, more accessible education, less waste and cleaner air.
And before we know it, we’ll be looking forward to what the following decade will have in store.
Mohammed Amin is Senior Vice President, MERAT, Dell Technologies
E-Business
Kaspersky Warns of a Phishing Campaign Abusing Microsoft Authentication Mechanism

Kaspersky has released a report about a phishing campaign where attackers abuse Microsoft’s authentication mechanism. The campaign spanned from early April to mid-May 2026 and was styled as a notice from a law firm.

The goal was to steal victims’ credentials and access their data. Previously Kaspersky warned about phishing exploiting Google Tasks, Google Forms, Bubble and Amazon Simple Email Service.
Microsoft’s authentication mechanism – the OAuth 2.0 Device Authorisation Grant – allows users to log into their Microsoft accounts on devices with limited input capabilities, such as smart TVs, by pasting a code or scanning a QR code on another device, like a smartphone or a PC. This convenience also creates an opportunity for attackers to abuse the flow, potentially hijacking accounts and maintaining control through stolen refresh tokens.
Attackers sent victims emails disguised as communication from a law firm, with a password-protected PDF file attached. After opening the PDF and entering the password, they were presented with a webpage that listed several documents.
Viewing these documents required clicking a provided link, which led to a legitimate Microsoft address. However, the URL parameters were configured to redirect the user to a phishing resource after they opened the Microsoft page.
The phishing page featured multiple CAPTCHAs, presumably deployed to filter out security bots which are used to check websites for threats. Once past the CAPTCHAs, the user was routed to a final page that instructed them to copy a one-time code. This code was the one that the attackers had already fetched by starting the login process on their side.
Clicking the displayed one-time code automatically copied it to the clipboard while simultaneously redirecting the user to Microsoft’s actual, legitimate authentication page where they were prompted to paste and enter the code.
After the user entered the code, the multifactor authentication process completed and the attackers got hold of the session’s tokens. This enabled them to read and send emails from the victim’s mailbox, exfiltrate files from OneDrive and access Teams conversations.
“Threat actors don’t always rely on harvesting credentials or deploying malware to access sensitive data – they can weaponise legitimate tools. Therefore, users must exercise vigilance not only when visiting suspicious sites, but also when navigating official platforms.
“We advise enterprise teams to evaluate the business necessity of the Device Code Flow within their corporate infrastructure. If this authentication mechanism is not required for daily operations, it should be disabled,” commented Roman Dedenok, Anti-Spam Expert at Kaspersky.
To establish a comprehensive defence against Device Code Phishing attacks, organisations should deploy robust email security solutions. For corporate users, Kaspersky Security for Mail Server with its multi-layered defence mechanisms powered by machine learning algorithms provides robust protection against a wide range of evolving threats and offers peace of mind to businesses in the face of evolving cyber risks. For individual users, Kaspersky Premium offers AI-powered anti-phishing features designed to help avoid phishing attacks and improve overall cybersecurity.
E-Business
Ovaloop Technologies Unveils Digital Tools to Formalize SMEs Operations Across Africa

Against the backdrop of struggles by small and medium enterprises in Africa to scale their businesses because of lack of formal processes, Ovaloop Technologies has unveiled an inventory solution aimed at supporting retailers across Nigeria and Africa to formalise their businesses.

Combining inventory management, payment processing, accounting and business intelligence, the platform enables retailers to generate accurate financial records, improve operational efficiency, reduce internal fraud and strengthen their ability to access credit.
The company said the expansion of Nigeria’s digital payment ecosystem has created the need for solutions that go beyond processing transactions to helping small and medium-sized enterprises (SMEs) manage their day-to-day operations.
Speaking during the company’s launch event in Lagos on Monday, Princewill Mba, CEO and co-founder of Ovaloop Technologies described the platform as an indigenous technology designed to grow and formalize Africa’s retail economy
“Ovaloop is an inventory management system, but we like to always define it as a retail operating system, so think about it as your Microsoft Office. For us, the whole idea is to manage how businesses are being run. So Ovaloop manages your business operation end-to-end, from how you’re taking stock, to how you manage your stock, how you make sales, and how you collect payments,” Mba said.
Mba further noted that the company aims to change the conversation from building products that simply process payments to developing technology that helps retailers manage their entire business operations.
According to him, the formalisation of retail operations will also bring onboard unbanked SMEs, unlocking access to credit facilities which remain one of the major challenges facing SMEs in Nigeria and Africa.
“Most of these retailers are not bankable. They make a lot of money but when they come to collect loans from financial institutions, they struggle, because their cash flow statement is not very accurate, the data they provide to the banks or other financial institutions is not very accurate, and then they can’t work with that data.
“But with Ovaloop, we can generate useful data for them that they circulate to these institutions to help them access funding, and you can’t shy away from the fact that funding is very imperative for businesses to operate smoothly,” he said.
Acknowledging the gap in the inventory space, the CEO disclosed that the company took time to understand business operations across Africa and has built a solution that manages business operations end-to-end.
Mba said there is a huge gap in inventory management solutions across Africa, noting that many businesses still rely on manual record-keeping or disconnected software.
“What we’ve built and why we took this long was for us to understand how Africans operate business, because whether you would like it or not, most businesses are still taking inventory and stock using basic books while others use fragmented tools.
“So there’s a tool that collects your payment. There’s a tool that runs your business and another tool that runs your accounting. But when we talk about Ovaloop, it’s taking all these activities into cognisance. So, from end to end, we can manage your inventory.”
Daniel Kilanko, co-founder and CTO of Ovaloop Technologies commenting on the platform noted that it is easily accessible with strong security software that verifies payments and detects fraud.
“Our Ovaloop Pay Protect will tie every sales transaction to verified payments. So with that, you don’t have to deal with fragmented tools. The tools you are using for your inventory, payments and everything synchronise properly.
“So no transaction can be completed unless a verified payment is linked to that transaction. And with this, we also hope that we will be connecting with other local technology so that you just have one central system that does everything for you end-to-end.”
Kilanko said Ovaloop can be accessed through the web, Android and iOS mobile phones which gives users a complete business overview from anywhere in the world.
The platform will also be linked to various supply chains, enabling users to access products within and outside the country.
Also speaking, Titilope Ejimagwa, chairperson, Ovaloop Technologies, inventory losses and employee theft remain major operational challenges for many entrepreneurs
Ejimagwa recalled losing inventory to trusted employees despite maintaining close oversight of her business, citing nearly four decades of experience in marketing and entrepreneurship.
She noted that technology such as the Ovaloop platform, which can track inventory, verify payments and improve operational transparency, could significantly reduce such losses for SMEs.
“As entrepreneurs, one of our biggest challenges is fraud and inventory losses. Having one platform that helps monitor operations and reduce those risks is a major advantage for businesses,” she said.
E-Business
Jumia Nigeria Expands Flexible Payment Options with Klump Partnership

Jumia Nigeria, the country’s e-commerce platform, has introduced a new instalment payment option on its marketplace through a partnership with Buy Now, Pay Later (BNPL) provider Klump, giving customers another way to pay for purchases without bearing the full cost upfront.

The new option allows eligible customers to spread payments for selected purchases over a period of up to 12 months after making an initial deposit of between 20 and 30 percent. The partnership is expected to widen access to products such as smartphones, electronics, home appliances, and other everyday essentials for consumers who may prefer structured repayment plans over one-time payments.
Customers selecting the option at checkout can compare financing offers from participating financial institutions, complete a digital credit assessment, and, once approved, begin repayment through fixed monthly instalments. The introduction of instalment payments comes as digital commerce continues to evolve in Nigeria, with retailers exploring payment options that respond to changing consumer spending patterns and the growing demand for financial flexibility.
Commenting on the partnership, Chief Executive Officer of Jumia Nigeria, Temidayo Ojo, said the initiative reflects the company’s commitment to making online shopping more accessible to a wider range of consumers.
“We are constantly looking at practical ways to remove barriers to online shopping. For many customers, affordability is not always about the price of a product but about having payment options that fit their financial reality. By introducing instalment payments with Klump, we are giving customers greater flexibility while making quality products more accessible.”
He added that expanding payment choices forms part of Jumia’s wider effort to improve the overall customer experience and support the company’s ambition of becoming Nigeria’s everyday retail destination.
“Whether we are strengthening our logistics network, expanding product selection, or introducing new payment solutions, the goal remains the same: to make shopping on Jumia simpler, more convenient, and more accessible for customers wherever they are,” Ojo said.
Founded to simplify access to goods across Africa, Jumia has continued to invest in technology, logistics, and payment solutions to make digital commerce easier for consumers in both major cities and emerging markets across Nigeria.
The addition of instalment payments complements the range of payment methods already available on the platform and comes at a time when consumer demand for flexible financing options is increasing across the retail sector.
Celestine Omin, Co-founder and Chief Executive Officer of Klump, said the partnership aligns with Klump’s objective of expanding access to responsible consumer credit.
“When we started Klump, our mission was simple: to give Nigerians access to affordable credit wherever they shop. Today, we’re pleased to partner with Jumia to bring flexible instalment payments to one of Africa’s largest e-commerce marketplaces, making it easier for more customers to access the products they need,” Omin said.
Under the arrangement, Klump will provide the financing infrastructure while customers complete the application process digitally during checkout. Financing offers are provided through participating financial institutions, subject to approval.
For Jumia, the partnership represents another step in expanding the range of services available on its marketplace while supporting broader efforts to deepen digital commerce and financial inclusion. As more Nigerians turn to online shopping, the availability of flexible payment options is expected to lower one of the barriers to e-commerce adoption, particularly for higher-value purchases.
Customers can access the instalment payment option by selecting Klump at checkout on eligible products available on the Jumia platform.
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