E-Financial
Connectivity Problem Tops Challenges of PoS Usuage
Telecommunications network connectivity difficulties account for 58.5% of challenges merchants face in Point of Sale (PoS) transactions according to a field market research sponsored by Nigeria Inter-Bank Settlement System (NIBSS).
Samuel Oluyemi, head, Business Development, NIBBS, who disclosed this at this year’s Card Expo going on in Lagos, said that the field market research main goal is to provide to NIBSS, as Payments Terminal Service Aggregator for the industry (PTSA), a clear guidance on the improvement areas for NIBSS services, as well as to support other stakeholder in the Nigerian Payment System, how to achieve increased volumes of transactions on PoS Terminals in Nigeria.
Other challenges include transactions charges 47.2%, customer insistence to pay in cash 31.3%, transactions often rejected account for 29.1%, card reading difficulties 27.4% and customers’ do not have cards 26.5%.
He noted that the market research was conducted by Financial Derivatives Company Limited in October, 2012 and covered four different areas of Lagos namely, Lagos, Yaba, Ikeja and Badagry.
The Company administered a total of 6,776 questionnaires 3,562 to merchants with PoS, 1,627 to merchants without PoS and 1,587 to consumers.
“Although there is increasing effort to deploy PoS to Lagos’ merchants, it is not fully accepted as 26.8% of merchants still do not accept PoS payments.
The research further revealed that 40% of the merchants that still does not accept payments with card using the PoS are merchants that typically have facilities above the common standard in Nigeria, e.g. restaurants and hospitals.
Furthermore, from these merchants 21%, irrespective of their activity, are located in shopping malls which also provide better infrastructures than usual.
Additionally, almost all these merchants are accepting payments in cash which is 98%, while the cheques are the second most accepted mean of payment representing 36%.
The report also revealed reasons why merchants still not having a PoS, these include, fear of default/fraud, easy access to cash, Bank refusal to deploy terminal among others.
He added that, there are some technical difficulties to solve but also the preference of cash and the lack of confidence in PoS network, as well as price sensitivity are still major constraints to PoS adoption.
The report concluded that, “nonetheless, the consumers understand the PoS and its value, as more than 70% already would recommend its usage as a mean of payment to other people”.
It would be recalled that CBN had issued guideline on PoS card acceptance services aimed at increasing transactions through the device.
According to the guideline, acquirers were mandated to handover to CBN licensed Payments Terminal Service Providers (PTSP) among who are Unified payments Plc, Paymaster, Etop Nigeria, Easyfuel and Citiserve before November 1, 2011.
The process of deploying a point of sale terminal requires the PTSPs to first register such terminal with Payments Terminal Service Aggregator for the industry which is Nigeria Inter-Bank Settlement System (NIBSS) before such terminal will be deployed.
The essence of registration of terminal before deployment in the present arrangement is to ensure that the terminal commences transaction immediately it is deployed.
E-Financial
UBA Beefs Up Mobile App Security to Stop Fraudulent Debits, Withdrawals

United Bank for Africa (UBA) has said that it has strengthened the security of transactions on its mobile application to stop fraudulent debits, unauthorised transfers and withdrawals.

Oliver Alawuba, Group Managing Director and CEO of United Bank for Africa
UBA announced this in a memo forwarded to its customers via email recently.
“We are pleased to inform you that we have further strengthened the security of transactions on the Mobile App.
“Updated authentication options now apply based on the value of transfers,” the memo reads in part.
UBA said in the memo that it had introduced authentication options for transactions of varying amounts to detect and prevent fraud.
According to the bank, transactions of N200,000 or more will now require customers to provide their Personal Identification Number (PIN) and a token number.
For transactions above N200,000 and N250,000, customers will be required to provide their PIN and a One-Time Password (OTP).
They can make use of their PIN and Biometric or PIN and Token numbers to authenticate such transactions.
Customers will be required to provide a PIN and OTP, or a PIN and Token number, when carrying out transactions between N250,000 and N500,000
For transactions between N500,000 and N10 million, customers must enter their PIN and Token to authenticate the transaction.
For transactions above N10 million, customers must use their PIN, Token, and Biometric to complete the transaction.
“The app will guide you, no need to memorise these thresholds,” the bank assured customers in the memo.
E-Financial
CBN Plans New Payment Systems Vision

Central Bank of Nigeria (CBN), has said that it will be launching a new payment systems vision that will outline where the entire ecosystem is expected to be heading in the next three years.

Olayemi Cardoso, governor of the Central Bank of Nigeria
The vision was co-created with the financial technology players, the mobile money operators, payment service providers across the board.
This was announced by Muhammad Abdullahi, deputy governor, Economic Policy Directorate at the CBN, after the inaugural meeting of the Payment Service Providers Committee.
Olayemi Cardoso, governor of the Central Bank of Nigeria, inaugurated the first meeting of the Payment Service Providers Committee, to reinforce policy coordination, knowledge sharing, and also ensure collective problem-solving by the industry and by the central bank.
The committee is being chaired by Muhammad Abdullahi, CBN deputy Governor, Economic Policy, and co-chaired by Philip Ikeazor, deputy Governor, Financial System Stability Directorate.
Other members of the committee include stakeholders from all the key payment service providers that are licensed to operate in Nigeria as well as a number of regulators, the Nigerian Communications Commission (NCC), Nigeria Deposit Insurance Corporation (NDIC) and the Securities and Exchange Commission (SEC).
According to Abdullahi, the committee is expected to convene on a quarterly basis to interface with players in the industry, to ensure that they collectively solve some of the challenges that are facing the industry.
“The committee is to put Nigeria on the best footing forward in terms of payment system space. As we already know, Nigeria is a world leader in payment service provision.
“The kind of technology and fintechs deployed in Nigeria are far ahead of regional and continental peers. And what we want to ensure over the next five to 10 years is that we continue to maintain this leadership and be able to do much more for the Nigerian economy,” he said.
He stated that setting up the committee had become relevant with the remarkable growth trajectory seen in the digital payment landscape in Nigeria.
“In 2024 alone, the system processed over 11.2 billion electronic transactions, amounting to over N1.07 quadrillion. This is the first time that digital payments crossed the quadrillion naira threshold, representing significant growth.
“The momentum has continued. In 2025, we’ve seen significant growth, and of course, in the first few months of 2026 as well. This is an ecosystem that is significantly growing, that has significant implications for growth in Nigeria, for inclusive growth, for trade, and other significant positives for our country, he said.
The Deputy Governor, Financial System Stability Directorate, and co-chair of the committee, explained that the inaugural meeting, featured discussions such as preliminary issues around how participation is going to be, what the top-line issues are, and some of the committees that would be set up eventually.
He said, “What we intend to do is to be able to solve this in a much faster way. So in the past, companies would have to wait a significant amount of time to interface or lay their concerns to the central bank, and the central bank would have to do supervisory visits—on-site, off-site—to be able to carry out its responsibilities.
“But today, now, we have a platform that brings us all together, that has committees that are working towards specific mandates that can advance the payment systems space, you know, payment service provider space. So what we really have now is that a major bottleneck has been removed, which is the bottleneck of coordination, collaboration, and joint systems thinking”.
On her part, Foyinsolami Akinjayeju, chief executive officer of Enhancing Financial Inclusion and Advancement (EFInA), said that the inaugural meeting of the Payment Services Providers Committee was to ensure that innovation was not stifled.
She said, “The Payment Services Providers Committee will more importantly, allow for inclusive and sustainable growth through access, expansion, strengthening of trust to ensure that no segments of our economy is left behind”.
Also, Premier Oiwoh, managing director and chief executive, Nigeria Inter Bank Settlement System (NIBSS), lauded the initiative describing it as historic and a win for all Nigerians.
For Jay Alabraba, chairman, Association of Licensed Mobile Payment Operators, the initiative is a good one which will help sustain the nation’s growth through active participation of industry stakeholders.
E-Financial
Ghana Makes History as First African Country to Integrate Payment National Identity Card

Ghana becomes the first African country to integrate payment into its Citizens’ Identity Card, ditching US-based payment giants Visa and Mastercard in Africa.

The card is now widely accepted in over 190 countries for online, in-store, and ATM use.
It allows for secure purchases, international payments, and offers perks like insurance and emergency assistance.
Ghana Card holders can activate their card using the MyCitizens App or by dialling *402#
Recall that Ghana’s National Identification Authority (NIA), statutory body mandated to establish a national identification system, first announced in September 2025, that the card would allow users to make use of Automated Teller Machines (ATMs), make payments in stores and online, make international payments with over 200 countries, and access other services such as insurance and emergency assistance.
The NIA’s aim for developing this feature is to bolster financial inclusion within the country.
In Ghana, the credit card penetration rate was forecast at 0.6% in 2024 and was forecast to continuously decrease between 2024 and 2029.
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