Telecom
Is ICT Keeping its Promise As Pandemic Hits the World

By Roula Tayan
As the world faces an unprecedented crisis in the form of Coronavirus COVID-19, Information and Communication Technologies (ICT) is playing a critical role in bringing people together while social distancing is being practiced across the world.
More than ever, information, unified collaboration, and telecommunication including mobile networks form a critical backbone that enables families, health workers, public safety officials, education institutions and critical businesses to stay connected during this global crisis.
ICT at this time is an open ecosystem that empowers and accelerates the ambitions of all those who meaningfully engage with it. The potential for ICT in connecting people and sharing knowledge instantly during crisis is game-changing and universal. It is also transforming many social and economic aspects of our lives, such as education, healthcare, business and professional development.
As educational institutions quickly pivot toward online learning, both students and teachers have found great value in the use of digital tools and connectivity. During this time, service providers are enabling customers to access learning environments over the cloud throughout the duration of the closed schooling period.
The use of mobile technologies in distance e-learning enables students and faculty in dispersed locations to access video, audio and text-based course materials and actively engage in online discussion forums and real time virtual classrooms.
ICT is also profoundly changing our cultural experience during these challenging times, not only in terms of new technology-based access, production and dissemination, but also in terms of participation and creation, and learning and partaking in a knowledge society.
More than 2,000 world-class museums and galleries are now creatively offering virtual tours and online exhibitions in an attempt to keep their audience connected from the comfort of their homes.
Many business organizations have taken a precautionary approach to limit the spread of COVID 19 by advising their employees to work from home. Some Gulf states are unblocking previously blocked conferencing and collaboration tools to help companies and schools carry out remote meetings and virtual classes effectively.
The unprecedented scale for concurrent remote access to IT platforms is putting a strain on the organizations’ IT infrastructure as well as fixed and mobile communication providers.
IT departments are busy scaling their gateway networks and cloud computing systems to make sure home workers can receive and send emails, access company data, participate in audio and video conferences, and collaborate effectively.
Ericsson is committed to stay close to its customers during these challenging times and help them provide the best possible connectivity and network quality. Ericsson engineers and staff are working to keep the networks up and running.
Through our partnerships, we have demonstrated the powerful role ICT can play in transforming societies as well as humanitarian response by creating long-term solutions that support both efficiency and efficacy.
A key consideration is knowing what technology to leverage and how to best make use of equipment, data and partners. In addition to providing the basic connectivity, we are also exploring how we might implement services such as automation and data analytics to improve resilience and crisis response in the future.
Network traffic data can be an important source of near real-time data on human mobility during an emergency; for example, we know that more network traffic routed to residential areas as opposed to city centers, malls and business hubs.
While there are many crisis management preventative measures to employ during a global crisis such as the COVID-19 pandemic, a major focus is on technology and stabilizing its performance to accelerate and expand access to critical systems and resources.
Today we are living a new reality and as our society and daily lives transition into using even more advanced digital services, the quality of mobile networks is proven to be of greater importance to keep us connected in ways that we had not experienced before.
Roula Tayan is Head of IT at Ericson Middle East
Telecom
MTN Nigeria Crowns Ayo Benzi Winner of Next Afrobeats Star

MTN Nigeria, in collaboration with ONErpm and Ultima Studios, has announced Ayodeji Benson, popularly known as Ayo Benzi, as the winner of the maiden edition of the Next Afrobeats Star reality show.

L-R: Onyinye Ikenna-Emeka, Chief Marketing Officer, MTN Nigeria; Ayodeji Benson, Winner, Next Afrobeats Star Reality Show (Season 1) and Emamoke Ogoro, General Manager, Brand and Communication, MTN Nigeria, at the grand finale of the Next Afrobeats Star Reality Show (Season 1), held at the Ultima Studios, Lekki, Lagos on Saturday, December 13, 2025.
The grand finale, held on Sunday night at Ultima Studios in Lekki, Lagos, marked the climax of a nationwide talent search that began in September with over 15,000 aspiring musicians.
After weeks of auditions, mentorship, and rigorous training, five finalists – Ayo Benzi, Dave Cash, Kaeko, Somto O’Laker, and Lucky Yay – battled for the top prize in a high-energy showcase of performance and artistry.
At the end of the electrifying contest, Ayo Benzi emerged victorious, securing a ₦150 million music deal. Dave Cash was named first runner-up with ₦100 million, while Kaeko, Somto O’Laker, and Lucky Yay received ₦75 million, ₦50 million, and ₦25 million respectively.
Throughout the season, contestants were mentored by leading Afrobeats producers Sarz, Puffy Tee, P Prime, and Andre Vibez. Benzi, who was part of Puffy Tee’s team, credited the mentorship programme for sharpening his craft and stage presence.
Speaking at the event, Onyinye Ikenna-Emeka, Chief Marketing Officer of MTN Nigeria, said the initiative reflects the company’s commitment to youth empowerment and cultural expression.
“The Next Afrobeats Star platform is about creating real opportunities for young Nigerians and giving their talent the structure, visibility, and support it deserves.
“Afrobeats continues to place Nigeria on the global cultural map, and MTN is proud to be enabling the next generation of artists who will take this sound even further,” she said.
She added that the finale was not just a competition but a celebration of growth and readiness for the global stage.
In his acceptance speech, Ayo Benzi described the victory as a defining moment in his career.
“A big thank you to MTN. From the audition days, the treatment MTN has given us has been amazing. God bless the brand,” he said.
The finale also featured guest performances by Afrobeats stars Iyanya and Bella Shmurda, adding glamour to the night and reinforcing the show’s connection to the wider music ecosystem.
With the successful conclusion of the season, MTN Nigeria and its partners reaffirmed their role in championing youth ambition, supporting creative industries, and shaping the future of Nigerian music through platforms that turn potential into opportunity.
Telecom
T2 Faces NCC Probe in Benue Over Major Service Outage in 9 LGAs

T2, formerly known as 9mobile, is under investigation by the Nigerian Communications Commission (NCC) in Benue State for an undisclosed incident disrupting USSD, SMS, voice, and data services across nine local government areas.

T2
The affected areas include Ado, Agatu, Gwer East, Gwer West, Konshisha, Obi, Ohimini, Okpokwu, and Otukpo, as detailed in an advisory on the NCC Major Outages Portal, which tracks significant disruptions reported by Mobile Network Operators (MNOs) and Internet Service Providers (ISPs).
Neither T2 nor its public relations firm, Chain Reactions, has responded to inquiries on the outage’s cause or restoration efforts as of this report.
The NCC’s continued reference to the operator as 9mobile, months after its public rebranding to T2 in August 2025, has sparked questions about whether the name change was formally notified to the regulator.
This probe aligns with NCC mandates requiring operators to disclose major outages, their impacts, and timelines for fixes, with compensation obligatory for disruptions exceeding 24 hours under the Consumer Code of Practice Regulations.
Industry watchers note that such incidents, often linked to fibre cuts, power failures, or infrastructure faults, underscore ongoing challenges in Nigeria’s telecoms sector, particularly amid T2’s subscriber losses post-rebrand. NCC vows transparency via its portal to hold operators accountable and protect consumers.
Telecom
NCC Unveils Draft 5-Year Spectrum Roadmap, 60 GHz License-Exempt Guidelines to Boost Broadband, Innovation

Nigerian Communications Commission (NCC) has unveiled two pivotal regulatory draft documents aimed at reshaping Nigeria’s communications sector over the next five years and fast-tracking deployment of ultra-high-speed wireless technologies.

NCC
In a public notice dated December 19, 2025, and issued pursuant to its mandate under the Nigerian Communications Act (NCA) 2003, the Commission published the Draft 5-Year Spectrum Roadmap for the Communications Sector (2025–2030) and Draft Guidelines for the Use of the 60 GHz License-Exempt Band for Multi-Gigabit Wireless Systems.
Both documents are accessible on the NCC website for stakeholder review, with the roadmap outlining strategic spectrum planning, allocation, and management to optimise utilisation, support emerging technologies like 5G and IoT, expand broadband access, and align with global best practices.
The Spectrum Roadmap emphasises four core pillars: bridging the digital divide through low-band spectrum and satellite services, attracting investments via flexible licensing models, enhancing service quality with mid-band optimisation, and fostering innovation in areas such as direct-to-device connectivity and secondary spectrum trading.
It sets ambitious targets including universal 4G coverage nationwide, 50 per cent 5G penetration in state capitals, and average broadband speeds of 100 Mbps by 2030, while addressing rising data demand through band refarming and efficient management.
Complementing this, the 60 GHz Guidelines establish a license-exempt framework for the 57–66 GHz band, enabling multi-gigabit speeds up to 10 Gbps for short-range applications like WiGig, fixed wireless access, enterprise connectivity, urban broadband, and backhaul solutions.
The rules mandate NCC type approval for equipment, site registration for outdoor use, and interference mitigation measures, while prohibiting wide-area networks to safeguard primary users.
In line with Section 58 of the NCA 2003, NCC invites comments from industry operators, equipment manufacturers, consumer groups, and the public, with submissions due by Friday, January 16, 2025, via email to [email protected], [email protected], and [email protected].
The notice, signed by Mrs Nnenna Ukoha, Head of Public Affairs, stresses that stakeholder inputs will refine the frameworks to drive innovation, investment, competition, and sustainable growth in Nigeria’s telecoms ecosystem.
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