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Smart Automation is silver lining in  Post Covid-19 crisis-DG NITDA

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Mallam KashifuInuwa Abdullahi, director general, National Information Technology Development Agency (NITDA) declared that in every crisis there is a hidden opportunity, and the opportunity in this COVID-19 pandemic for Nigeria and African countries is the adaption to Smart Automation.

He made this known during his online presentation on Smart Automation Africa/West Africa hosted by Tradepass.

The Webinar, hosted by Tradepass was the biggest in Africa. The theme of the webinar was “Smart Automation in Africa”; the virtual event was exclusively focused on the benefits of automation for organisations in East and South Africa. It has over 300 participants.

The aim of the meeting is to focus on the benefits of automation for organizations in West Africa channeled towards growth and development.

MallamKashifu deliberated on the effects of Smart Automation which he said constitutes pre-era, era and post-era of COVID-19.

According to the DG, this era consists of the fear, the hope, crisis, impact and the silver lining as well as the recovery and the Digital First strategy.

He stated that; “smart automation expedites processes and minimizes human errors. It power’s industries to innovate and grow in size exponentially”.

Abdullahi categorized his presentation into three folds; Smart Automation in pre-COVID-19, (fairs and hubs), Smart Automation in COVID-19 (the crisis, impacts and the silver lining), and Smart Automation post COVID-19 (the recovery and the digital fast strategy).

The DG NITDA, speaking to his online audience said; “in February 2020 according to statistics, global Automation market size was more than 186 billion USD and predictions shows its increase to over 214.3 billion USD in 2021 with process Automation topping the market share with 71.2billion USD.

This was followed by industrial software, factory automation, robotics, artificial intelligence, 3D printing and drum step technology”.

He further mentioned that according to World Economic Forum, the emerging estimated professions resulting from automation could account for 6.1 million jobs globally from 2020 to 2022. JP Morgan believes automation can increase global GDP by over 1.3 trillion USD in the next 10 years from 2020.

MallamKashifu believes that in Nigeria today, smart automation is the most promising silver lining in this crisis. The banking sector now is the most automated in terms of process automation. There have been reports of huge revenues through electronic transactions which are done by customers from the comfort of their homes with Mobile devices. This also applies to other African countries using smart innovations to increase their earnings and run their day to day activities smoothly, he said.

He stressed that people should discard the fear of loosing their jobs to machines but rather implore the use of smart automation to transform economies and workforce for better development in the digital economy.

He said, the world is now faced with health and economic crisis through covid-19 pandemic disrupting businesses, supply chains and creating loss of job, but this, has a result, has opened opportunities for digital platforms and smart automation to take over in the post COVID-19 pandemic.

“Yes there are challenges like inadequate funding, policies and enabling environments, over reliance on foreign goods and technologies faced by African countries, but with this covid-19 crisis, African countries should think within the box to produce what it desires”, he argued.

MallamKashifu Abdullah however advised African countries to come up with right policies, enabling environments and best practices with adequate funding to achieve optimum goals and growth during this crisis.

“From the activities of the COVID-19, it is clear that the world is going digital in it operations. This means things will not be the same as it was before the crisis.

“Hence, there is need for us in Africa to embrace technology. It is the next cash flow for every country and will serve as an avenue for growth and development”, he added.

Other presenter at the webinar include the Chief Information Officer, Dangote Group Prasanna Kumar Burri and and Chief Executive Officer of Vodacom, Ghana, Mr. Moses Okundi.

 

 

 

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

Telecom

ATCON Says Telecom Network Under Threat, Urges Stronger Efforts to Protect Infrastructure

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Association of Telecommunications Companies of Nigeria (ATCON), umbrella organization for all telecommunications and ICT companies operating in Nigeria, has warned that telecom networks in the country are under threat from infrastructure attacks and vandalism.

ATCON Says Telecom Network Under Threat, Urges Stronger Efforts to Protect Infrastructure

Tony Emoekpere, president, ATCON, who stated this during an interview with Channels Television, has called for stronger protection of communication infrastructure nationwide.

He also urged  Nigerians to treat telecom assets as critical to national development.

Emoekpere said operators in the telecommunications sector are not indifferent to the quality of service delivered to consumers, noting that industry stakeholders are already working closely with regulators, including the Nigerian Communications Commission (NCC), to tackle persistent challenges affecting network performance.

Emoekpere stressed that many of these challenges are beyond the direct control of operators and require stronger public cooperation in protecting telecom infrastructure.

He added that infrastructure destruction remains one of the biggest threats to service quality and network stability in Nigeria.

According to him, telecom assets should be regarded as essential national infrastructure that must be safeguarded by all citizens.

He said, “We’re here complaining about poor service, but when we see people vandalising infrastructure, we don’t complain; when we see people cutting cables, we don’t report.”

He further urged Nigerians to be more proactive in reporting acts of vandalism to the appropriate authorities.

Emoekpere warned that continued damage to telecom facilities will only worsen the quality of service experienced by consumers across the country.

He called for stronger awareness campaigns to educate the public on the importance of protecting communication infrastructure.

He also emphasized that improving service delivery requires shared responsibility between operators, regulators, and citizens.

He appealed for collective action to safeguard telecom infrastructure, noting that its protection is key to improving connectivity and driving national development


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NIMC Launches WhatsApp, Live Chat Support for Faster NIN Services

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National Identity Management Commission (NIMC) has introduced new digital customer support channels, including WhatsApp and live chat services, to improve accessibility and service delivery for Nigerians and legal residents seeking assistance with National Identification Number (NIN) related issues.

NIMC Launches WhatsApp, Live Chat Support for Faster NIN Services

NIMC

NIMC disclosed this in a statement, saying the initiative forms part of its ongoing digital transformation and customer service reforms.

According to the commission, the new support channels include a live chat feature on its official website and an official WhatsApp platform designed to provide faster and more convenient access to customer support services.

Members of the public can now access support through the Live Chat feature on the NIMC website via www.nimc.gov.ng and the official WhatsApp support line: +234 701 566 6971.

The commission said the initiative aligns with efforts to improve public sector efficiency and enhance access to government services through technology-driven solutions.

NIMC noted that the new platforms would enable users to receive prompt responses to enquiries, real-time guidance, and improved customer interaction without necessarily visiting physical offices.

The commission said the move reflects its commitment to service innovation, citizen-centred engagement, and efficient identity management service delivery.

Under the leadership of Director-General and Chief Executive Officer, Engr. Abisoye Coker-Odusote, NIMC said it had continued implementing reforms and digital solutions aimed at expanding access, strengthening public trust, and improving service delivery.

The commission encouraged Nigerians and legal residents to utilise the official platforms for verified information, assistance, and updates on NIN services and related identity management matters.

It also advised members of the public to remain vigilant and engage only through official communication channels to avoid fraud, scams, and misinformation.

The statement was signed by Kayode Adegoke, Head of Corporate Communications Unit, NIMC.


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QNET Spotlights Mothers as Unsung Heroes of Family Wellness

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As families across the world celebrate Mother’s Day, QNET, a global lifestyle and wellness-focused direct selling company, honours mothers as the everyday force behind healthier homes, stronger families, and more resilient communities. From managing households and supporting family wellbeing to balancing careers and personal responsibilities, mothers play a central role in sustaining daily life. Yet, amid these responsibilities, their own wellness is often overlooked.

QNET

In today’s fast-paced environment, the demands of modern living continue to take a toll on human energy and well-being. Alarmingly, recent surveys indicate that 75% of Nigerian employees experience work-related stress, with 60% reporting persistent feelings of overwhelm.

These pressures are often compounded by economic realities that require many individuals to juggle multiple responsibilities or income streams. For women, particularly mothers, this burden is even greater. Beyond professional demands, they often take on the primary role of managing household well-being, childcare, and daily routines.

This continuous cycle of responsibility leaves little time for rest, recovery, or intentional self-care, increasing the risk of long-term physical and mental strain.

At the same time, access to basic wellness essentials remains a challenge. According to data from the WHO and UNICEF Joint Monitoring Programme, 28% of Nigerians lack access to basic drinking water, approximately 75% lack basic sanitation, two-thirds do not live in premises with a handwashing facility that includes soap and water, while 20% practice open defecation.

In many homes, ensuring safe water and overall family health largely falls to mothers, further reinforcing their central role in household well-being. This reality highlights the importance of recognising and celebrating mothers who consistently take on this responsibility, often placing the needs of their families above their own.

Commenting on the significance of the global observance, Ayokunmi Solesi, General Manager for QNET Nigeria, said, “Mothers are the backbone of many households. They give their time, energy, and care so consistently that their own well-being can sometimes take a back seat. Mother’s Day is an important reminder that supporting mothers’ health and wellness is not just a personal priority, but a family and societal one.”

He added that this perspective aligns with QNET’s 2026 global campaign, “Energised, Every Day,” which focuses on practical solutions that support everyday living. “When mothers are well-supported and energised, it positively impacts the entire household. Wellness should be part of daily life.”

As conversations around health continue to evolve, there is a growing shift towards preventive and lifestyle-based wellness – simple, consistent actions that support long-term vitality. This includes prioritising proper nutrition, hydration, rest, and balance as part of everyday routines, particularly for individuals managing demanding schedules.

Supporting this approach, QNET offers a range of products designed to fit seamlessly into daily life. Its nutritional supplement, EDG3 Plus, provides essential nutrients that contribute to daily vitality and help individuals maintain energy levels throughout busy days.

Recognising the importance of safe hydration in overall health, the HomePure Nova helps improve the quality of drinking water at home, supporting healthier households and reducing exposure to common water impurities.

In many Nigerian homes, where women play a key role in managing family health, access to cleaner water remains an essential part of everyday wellbeing.

Complementing this is the Amezcua Bio Disc 3, part of QNET’s wellness range, designed to support overall wellbeing across different aspects of daily life. Its versatile use within the home – from supporting food preservation to enhancing water quality and contributing to a more balanced living environment – makes it a practical wellness companion for families, particularly mothers managing multiple household needs.

As Mother’s Day is observed this year, QNET encourages families and communities to not only celebrate mothers but also to actively support their wellbeing. By creating healthier homes and encouraging better daily habits, the company reinforces its belief that true wellness begins with everyday choices and with those who hold the family together.


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