E-Financial
Interswitch Group Unveils Coordinated Interventions Against COVID-19

Interswitch Group, one of Africa’s leading integrated payment & digital commerce players has announced a series of intervention measures as part of a coordinated effort to complement ongoing efforts from public and private sector perspectives to address the spread and mitigate the negative impact of the novel coronavirus pandemic in Nigeria.

Inspired to make a difference as far as playing their part in fighting the scourge, employees of the company have rallied together to voluntarily contribute various amounts from their compensation, raising a total of 75 million Naira in an employee-led effort, which the company has supplemented with the sum of N230 million, thereby bringing the funds raised towards the organization’s COVID-19 response effort to a grand total of N305 million Naira.
This is coming on the heels of concerted efforts by good-spirited individuals and corporate organisations to support the Federal and State governments in combating the COVID-19 pandemic.
This intervention fund from the Interswitch Group and its employees is being deployed to provide support to Federal & State Governments, as well as some selected private sector-led initiatives.
The primary focus of the fund is supporting the creation and equipment of isolation centres, purchasing COVID-19 Test kits, providing personal protective gear and related support to frontline heath workers and to setting up foodbanks to cater to under-privileged communities in Lagos.
Execution has commenced with Interswitch’s Verve Brand, which has sealed a partnership with the Lagos State Feeding Program to provide raw material food items for poor & vulnerable communities in Lagos. Interswitch also supported The Young President’s Association (YPO) and the Lagos State government in setting up the already functional Eti-Osa isolation centre in Lagos.
The fund has also supported the Delta State Government by providing tropicalized ultra-low temperature (ULT) laboratory refrigerators that will be used for the storage of reagents and other laboratory consumables and COVID-19 test samples pending when they will be transported to the designated COVID-19 Testing Laboratory in Irrua, Edo State.
The company is finalizing discussions with states including Edo, Enugu, Kaduna, Ogun and Oyo with a view to providing test kits and personal protective equipment (PPE) for frontline health workers in these states.
Furthermore, by way of providing free technology for the use of governments and healthcare authorities, Interswitch has leveraged its core capabilities as a technology company and systems integrator, manifested through the initiative of eClat Healthcare, Interswitch’s health-tech subsidiary company, in building out a user-friendly, locally-nuanced software application which is useful for members of the public as a first-line intervention for the assessment of risk and pre-disposition to the novel Coronavirus infection.
The software platform analyses users’ information provided from answers to a series of questions around risk factors, recent exposure, observed symptoms, health and travel history.
From an epidemiological mapping perspective, the application also offers insight-based analytics, based on its capabilities to track and aggregate insights into geographical heat-maps which highlight areas in which pre-disposition is deemed to be higher, to optimize decisioning and ultimately enable prioritization of interventions, a key value proposition to public healthcare authorities.
This initiative essentially serves to provide guided and up-to-date information on COVID-19, reduce panic, lower gross footfall to medical facilities, being a first-line checkpoint and ultimately reduce risk of exposure to health workers on the frontlines of fighting the pandemic.
Designed with an interactive interface, the solution facilitates further virtual consultation for infected persons, meaning infected persons can stay in their homes and access consultation as to whether their symptoms give cause for alarm or not.
The eClat Health-tech solution supporting State Governments’ response to COVID-19 has been implemented in 20 states across the country.
It is currently in use in Lagos State’s Eti-Osa isolation centre, and in Edo, Ogun and Oyo States, while it has been implemented and is set to go live in Delta, Kaduna, Bayelsa, Yobe and Jigawa States, where healthcare personnel have also been trained in readiness to go-live. The system has been primed for the other states which are at various stages of implementation, training and approval to go live. These are Kano, Katsina, Rivers, Abia, Enugu, Anambra, Ebonyi, Akwa Ibom and Imo States.
Also by way of exploring collaborative private-sector led initiatives to complement the drive of Federal & State Governments as well as public health authorities to mitigate the spread of the pandemic, Interswitch will leverage its existing partnership with players such as PAX Technology (a leading international provider of Point-of-Sale payment terminals) to provide essential medical consumables and supplies such as N95 facial masks and thermometers as part of the quest to contain the COVID-19 pandemic in Nigeria.
Interswitch has also expressed a commitment to leveraging its creative capabilities, social and digital media assets to roll out awareness and sensitization campaigns to propagate WHO-approved messaging & information on COVID-19, under the umbrella platform of #FlattenTheCov.
Commenting on the essence of these interventions, Mitchell Elegbe, Founder and Group Chief Executive Officer at Interswitch opined that;
“These interventions sit well within the context of our corporate mission; to create transaction solutions that enable individuals and communities prosper across Africa.
“Our efforts are underpinned by the realization that this pandemic, if left unchecked is a potent threat to interactions which facilitate entrepreneurship and commerce, without which inclusive prosperity will remain a pipe dream.
It is our desire and earnest hope that these initiatives, aggregated with the goodwill and committed efforts of many other like-minded corporate entities and well-meaning individuals who have rallied to this noble cause would significantly contribute to the flattening of the COVID-19 infection curve in Nigeria, which remains one of Africa’s most important economic hubs”.
By virtue of the alliance with technology providers such as PAX, Interswitch has also underscored commitment by the partners to promote the adoption of contactless point-of-sale payment solutions across the West Africa market.
Contactless payment solutions include payments with contactless-enabled credit and debit cards, as well as QR codes, underscored by the realization that the widespread adoption of contactless payment solutions have greater propensity to better mitigate the spread of COVID-19.
E-Financial
The Alternative Bank, Utiva Partner on Scholarships to Boost Digital Skills for Women

The Alternative Bank (‘AltBank’) has announced the launch of The Alternative Bank-Utiva Women in Tech Scholarship, a landmark initiative designed to empower women entrepreneurs with digital skills, innovation design, and business growth training. The announcement was made during a high-level virtual convening held over the weekend to commemorate the International Day for Rural Women.

The scholarship programme, which begins in November 2025, forms part of the Bank’s wider Corporate Social Investment commitment to bridge gender and digital divides, equipping women with tools to scale their enterprises and strengthen their participation in the emerging digital economy.
Speaking during the event, Korede Demola-Adeniyi, Executive Director (South) at The Alternative Bank, described the initiative as both symbolic and strategic. “Women are the heartbeat of food systems, the lifeline of families, and the silent architects of community resilience,” she said. “Empowering rural women is a moral imperative as much as it is smart economics and a cornerstone of sustainable national growth. The doors of The Alternative Bank remain open, ready to partner, finance ideas, and co-create sustainable solutions that empower women and strengthen communities,” Demola-Adeniyi added.
Eyitayo Ogunmola, Chief Executive Officer of Utiva, expressed optimism about the partnership’s potential to redefine access to digital opportunities for women, saying, “At Utiva, we believe that when women are equipped with the right digital skills, they don’t just transform their businesses they transform their communities. This partnership with The Alternative Bank is about creating pathways for inclusion, innovation, and long-term economic empowerment for women who are shaping the future of enterprise in Africa.”
The virtual convening, themed ‘Rural Women and MSMEs: Driving Sustainability, Strengthening Economies, Securing Our Shared Tomorrow,’ brought together thought leaders, policymakers, and development partners to celebrate, empower, and advocate for rural women across Nigeria and Africa. The event aligned with the global observance of the United Nations’ Rural Women’s Day.
Hon. Gift Johnbull, Senior Special Assistant to the President on Community Engagement (South-South), reaffirmed the Nigerian Federal Government’s commitment to women’s empowerment. “Women in our rural areas are farmers because most of our rural communities are agrarian communities, and they are the reason why we have food in our cities and on our tables. They make up to 70% of our food system in this country and worldwide. Yet they are facing barriers like access to education, finance, and other productive opportunities. We acknowledge that and are making progress to ensure these barriers are totally eradicated from our society,” she stated.
From the United Nations, Osalobo Osemhenjie, Programme Specialist at UN Women, highlighted ongoing interventions supporting women’s economic advancement and called for a joint stakeholder effort to address existing gaps. “Let us commit to changing this narrative by investing in rural women’s leadership, expanding access to finance, fostering digital and entrepreneurial skills, [providing] mentorship programmes for young women and consultancy services through affirmative procurement. Only then will we unlock a future that is not only sustainable but equitable,” she said.
A key highlight of the event was the thematic presentation by Kemi Ayanda, Economic Development and Trade Strategist for Africa and the Middle East. She challenged participants to rethink traditional development models, asserting that true transformation begins not with funding but with reimagining systems that recognise resilience as an economic asset and women as critical stabilisers.
Other notable speakers included Her Excellency Hajia Fatima Dikko Radda, wife of the Executive Governor of Katsina State; Mrs. Ellen T. Johnson, Country Head of Commonwealth Businesswomen Africa (Gambia); Judith Libaisi Kayoni, Global Rural and Social Development Expert (Kenya); Dr. Hadiza Yaro, Anglophone West Africa Sales Manager, SAKATA Vegetables Europe SAS, and Ameena Buhari-Mohammed, Private Banking & Wealth Management Lead at The Alternative Bank.
The Alternative Bank’s observance of the International Day for Rural Women underscores its mission to drive sustainable, inclusive, and ethical finance models that unlock opportunities for women-led enterprises, strengthen local economies, and contribute to Nigeria’s long-term digital and economic resilience.
E-Financial
Lotus Bank Drags 45 Banks to Court over Alleged ₦1.1Bn Fraudulent Withdrawals

A Federal High Court sitting in Ikoyi, Lagos, has been asked to intervene in a suit filed by Lotus Bank Limited seeking to recover ₦1,133,808,604.31 allegedly withdrawn by hundreds of its customers following a system failure that hit the bank’s electronic payment platform in July.

The bank, in its motion on notice filed before Justice Daniel Osiagor, alleged that 718 customers fraudulently withdrew and transferred funds exceeding their account balances after it experienced system failure codename ‘a system glitch’, which occurred on July 20, 2024.
The glitch, the bank explained, resulted from a rollback fix on its E-Bills Pay platform, which temporarily disabled automatic debit processes.
The bank also admitted that during the ‘system failure’, 718 customers who made successful withdrawals and transfers from their accounts knew that they did not have the amounts in their accounts with the bank.
To salvage the unlawful withdrawal caused due to the ‘system glitch’, the 45 banks were dragged before the court by Lotus Bank over the massive financial woe.
The suit according to Lotus Bank is pursuant to Order 3 Rules 1 6, and 9 of the Federal High Court (Civil Procedure) Rules 2019 and under the court’s inherent jurisdiction.
It ask the court for the following questions for determination: “whether having regard to the Central Bank of Nigeria Guideline No. BPS FIRGEN/CIR/02/004 of 2015; BPS/FIRGEN/CIR/05/011 of 2018; Section 10.2.2-10.2.4, 10.3, 10.4 of the CBN Regulations, the Ist to 45th Defendants are not mandated to place a lien on the sums standing in the respective accounts of the 1st- 45th defendants’ customers/account holders.
“Whether having regard to the Central Bank of Nigeria Guideline No. BPS/FIRGEN/CIR/02/004 of 2015; BPS/FIRGEN/CIR/05/011 of 2018; particularly Section 10.2.1 of the Regulations, the Plaintiff is not entitled to a refund of all the funds illegally transferred into the respective accounts of the 1st-45th Defendants’ customers/account holders in the document. marked as Exhibit 1 attached herewith and domiciled with the Defendants where such funds are still available in the customers’ accounts
“Whether having regard to the Central Bank of Nigeria Guideline No. BPS/FIRGEN/CIR/02/004 of 2015; BPS/FIRGEN/CIR/05/011 of 2018; Section 10.2.2-10.2.4, 10.3, 10.4 of the CBN Regulations, where the sums in the customers’ accounts are not sufficient to cover the sums illegally transferred, the 1st-45th Defendants are not mandated to place a lien on any of the sums illegally transferred into the accounts of the customers/account holders domiciled with one or more of the Defendants and more fully shown in the document marked as Exhibit 1 attached herewith, until the entire sums are fully recovered and repaid to the Plaintiff.”
The bank states that upon the determination of the above questions, pray the court following reliefs against the listed banks jointly and severally: “a declaration that by the Central Bank of Nigeria Act 2007, the Central Bank of Nigeria Guideline No. BPS/FIRGEN/CIR/02/004 of 2015; BPS/FIRGEN/CIR/05/011 of 2018; Section 10.2.2 -10.2.4, 10.3, 10.4 of the CBN Regulations, the 1st-45th Defendants has a duty and obligation to protect the banking and payment industry from abuse by dishonest users and to take reasonable steps to forestall any damages of the banking and – payment system whenever any abuse or fraud is within their knowledge or has been brought to their attention.
“A declaration that having regard to the Central Bank of Nigeria Guideline No, BPS/FIRGEN/CIR/02/004 of 2015;
BPS/FIRGEN/CIR/05/011 of 2018: Section 10, 2.2-10.2.4, 10.3, 10.4 of the CBN Regulations, the Plaintiff is entitled to a refund of all the funds illegally transferred into thefendants customers/account holders more fully shown in the document marked as Exhibit 1 attached herewith where such funds are still available in the customers’ accounts.
“An order directing the 1st-45th defendants to immediately reverse and pay to the Plaintiff the sums wrongfully, illegally and illicitly debited from the Plaintiff and transferred into the 1st-45th Defendants customers’ accounts listed in Exhibit 1 in the aggregate sum of N1,133,808,604.31 (One Billion, One Hundred and Thirty-Three Million, Eight Hundred and Eight Thousand, Six Hundred and Four Naira, Thirty-One Kobo) domiciled with one or more of the 1st-45th Defendants or any amount subsequently recovered until the entire sums are fully recovered.
“And such further or other orders as the Court may deem fit to make in the circumstance.”
Lotus Bank supported the motion with 19 paragraphs affidavit deposed to by Gbenga Ojerinde, a Fraud Investigation Officer with the bank. The suit is also attached with a written address and some documentary exhibits.
Some of the banks listed as defendants in the suit, have filed their responses to suit.
However, the Presiding Judge, Justice Daniel Osiagor has adjourned the further hearing of the suit to December, 2025.
Parts of the averments in the affidavit read: “On 20th July 2024, the Plaintiff experienced a system glitch due to a rollback fix carried out on its E-Bills Pay platform. The said rollback fix was carried out to address a previous complaint but led to unintended and unexpected behaviour that allowed the Plaintiff’s customers to initiate transfers to other banks and financial institutions without the accounts of those customers being debited The outcome was that certain customers made multiple transfers to account? held with the Defendants in excess of the balances those customers had in their accounts with the Plaintiff.
“This glitch affected 718 customers of the Plaintiff who made successful withdrawals and transfers from their accounts knowing that they did not have in their accounts with the Plaintiff the sums they were transferring and succeeding in those transfers only because their accounts were not being debited.
“The initial financial exposure of the Plaintiff from this incident is about N1,133,808,604.31 (One Billion, One Hundred and Thirty-Three Million, Eight Hundred and Eight Thousand, Six Hundred and Four Naira, Thirty one Kobo) Now shown to me marked Exhibit 1 is the schedule providing detailed information of the affected customers of the Plaintiff, the Refund Amounts and the banks/other financial institutions warehousing the funds of the affected customers.
“The Plaintiff reported the issue of the system glitch and the resulting Erroneously Retained Credits to the Nigeria Inter-Bank Settlement System Plc (NIBSS), which is the Nigeria central switch responsible for the interoperability of the various players in the banking sector, including banks, mobile service operators, non-banking financial institutions, payment terminal providers, card acquirers, etc. And their customers.
“However, the said beneficiaries were not debited by the Plaintiff for the said transactions and in lieu retained the credit values. Consequently, the Plaintiff is entitled to receive the value of the respective Refund Amounts from the accounts of the beneficiaries of the Erroneously Retained Credits.
“I know that the courts provide a remedy where there is a wrong and that an Oder of this Honourable Court is required to remedy the Plaintiff’s situation to enable the Plaintiff recover the erroneously Retained Credits in the accounts of the affected beneficiaries.
“I also know that the justice of this case demands that the beneficiaries of the” Erroneously Retained Credits are prevented from unjust enrichment in the circumstances of this matter.
“The plaintiff seeks the reliefs sought in this Originating Summons to place restrictions on the said accounts and reverse the Erroneously Retained Credits to the Plaintiff,
“know it is in the interest of justice, equity and fairness that the reliefs sought by the Plaintiff are granted by this Honourable Court.”
E-Financial
SEC Says FATF Delisting will Boost Investor Confidence in Nigeria

Emomotimi Agama, Director General, Securities and Exchange Commission (SEC) has applauded Nigeria’s removal from the Financial Action Task Force (FATF) grey list, describing it as a clear reflection of the country’s renewed policy direction and commitment to transparency.

FATF on Friday announced the delisting of Nigeria from its grey list of countries with deficiencies in anti-money laundering and counter-terrorism financing frameworks.
Speaking during a television programme, Agama, said the development would significantly enhance investor confidence and attract more foreign investments.
“It means so much for us in the capital market; it means so much for us in the financial system. It brings about something that we have been craving for – investor confidence.
“The release of Nigeria from the FATF grey list means that investor confidence would be boosted. Delisting from that grey list sends a very strong signal to investors and trading partners that Nigeria has made significant progress in strengthening its anti-money laundering and countering of financing of terrorism regulations,” Agama said.
He described the delisting as a “welcome call to new investments,” saying it would further strengthen productivity and growth in the Nigerian economy.
After implementing a 19-point action plan, the FATF removed Nigeria from the list more than two years later, acknowledging the country’s progress in tightening its AML/CFT framework.
Agama described the development as a major milestone in Nigeria’s journey towards economic reform, institutional integrity, and global credibility and commended Hafsat Abubakar Bakari, Director/Chief Executive Officer of the Nigerian Financial Intelligence Unit and her team for their diligence in implementing the country’s action plan.
According to him, “The NFIU was in the fore front of this initiative and we commend their commitment which has earned Nigeria global recognition for its strengthened institutional framework to tackle financial crimes”
He also praised the efforts of the National Security Adviser, the Secretary to the Government of the Federation, the Ministers of Aviation, Budget and Economic Planning, Defense, Foreign Affairs, Solid Minerals, and State for Finance, as well as the leadership of the National Assembly and the Judiciary.
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