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The million Dollars Question about 5G

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By Murat Sahinoglu

Experts are all eyeing 5G to open up monetization opportunities for communication service providers (CSPs) beyond their traditional markets. However, the million dollars question on everyone’s mind is how to capture these opportunities?

Standing above previous generations, 5G will give operators the opportunity to evolve their position in the value chain, playing three distinct roles: “Network Developer,” “Service Enabler,” and “Service Creator.”

These roles allow operators to provide increasing value from 5G network infrastructure, they can provide tailored connectivity solutions through a 5G digital platform for business customers to build their own processes and offers including “massive IoT,” and enable new digital services to collaborate on use cases beyond just communications.

At Ericsson, we believe that by setting the right goals for digital Business Support Systems (BSS), service providers can define new business models to monetize 5G.

As the first company that has launched live commercial 5G networks on four continents and the provider of core solutions that are supporting 2.5 billion subscribers from 2G to 5G, our team at Ericsson has been involved hands on with 5G technology evolution 5G and evaluating use cases of today and tomorrow.

If we look at new stakeholder groups that need to be considered in the 5G/IoT business context, we have four groups:

  • Enterprises and industry verticals that require solutions beyond telecoms
  • New types of suppliers such as IoT device providers and suppliers of eSIM (embedded SIM) and related technologies
  • Platform providers that specialize in specific IoT or edge clusters or groups of use cases such as massive and broadband IoT platforms, industrial IoT platforms and content data networks
  • Integrators that specialize in specific verticals such as asset management, mission-critical services or automotive that combine capabilities from multiple stakeholders to address consumer needs.

Looking at the traditional network developer role, a service provider acts solely as a cellular connectivity provider by offering solutions such as radio, core network and communication services while models are consumer focused.

In the service enabler role, the service provider extends its services by incorporating additional capabilities such as cloud/edge and IoT enablement and shifts focus to business customers and industry verticals. The service provider becomes a service enabler for 5G and the IoT, acting as a supplier of connectivity and platform services. This enables them to establish digital value systems with opportunity to deliver new services all the way up to full IoT solutions, taking on the roles of integrator, distributor or co-seller.

In the service enabler role, the service provider extends its services by incorporating additional capabilities such as cloud/edge and IoT enablement and shifts focus to business customers and industry verticals, acting as a supplier of connectivity and platform services.

To be able to take the role of service enabler, the BSS must be transformed into a system that is able to monetize IoT/5G platforms and edge deployments, which requires significant changes in both the functional and non-functional space, requiring business support systems with further functional extensions.

The stakeholder ecosystem of service creator is significantly more complex, as the customer base broadens to include verticals and the CSP starts offering full solutions beyond telecoms. As a result, BSS for service creators must include extensive and flexible partner relationship management, requiring new monetization models for charging and billing.

For example, multiparty charging, revenue sharing and profit sharing all require extended billing and reconciliation functionality. Concisely, scalability alone is not enough to handle massive amount of devices.

Looking at it from a step-by-step perspective, value chain evolution of BSS capabilities begins with “5G-enabled BSS”—supporting 5G standards and features like virtualization (NFV) and network slicing, while maintaining all of the end-to-end business capabilities. This is also the time to begin the containerization of some subsystems to provide flexibility for scaling.

The next step in BSS is “B2B, IoT, and Edge”—handling devices at IoT scale while supporting new revenue models and billing-on-behalf. This step is focused on supporting enterprise customers.

The final step is “Full IoT Ecosystem,” in which IoT and Edge partners are customers, suppliers, or both at the same time.

Use-case demands the capability to very quickly define, deploy, and adapt new offerings to capture new business opportunities when it comes to 5G. This means BSS will have to provide partners with tools that can request network capabilities, present configuration options, determine prices, and orchestrate the order—all in real time and without human intervention in a step-by-step approach.

In the recent MIT Technology Review Insights report, senior IT and network executives at telecommunications operators worldwide, including the Middle East and Africa have been asked to evaluate how they are preparing for the opportunities and challenges of 5G, and particularly how business model shifts will impact IT, network operations, and business support systems.

To conclude based on our work with operators globally as a provider of both 5G and BSS, a solid recommendation can be a 5G-evolved BSS for a smooth collaboration between connectivity providers, service creators, partners, suppliers and others that results in the efficient creation of attractive and cost-effective services.

Murat Sahinoglu, Head of Solution Area Business support systems (BSS) at Ericsson Middle East and Africa


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ATCON Seeks Stiffer Penalities to Deter Infrastructure Attacks, Vandalism

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Association of Telecommunications Companies of Nigeria (ATCON) has warned that weak penalties under Nigeria’s Critical National Information Infrastructure (CNII) policy are undermining efforts to protect telecoms assets.

ATCON Seeks Stiffer Penalities to Deter Infrastructure Attacks, Vandalism

Tony Emoekpere, president, ATCON,  made this known in an interview with the News Agency of Nigeria (NAN) in Lagos while calling for urgent legal reforms to strengthen enforcement.

Emoekpere said that although offenders are being apprehended and prosecuted, the current framework was failing to serve as a deterrent.

NAN reports that Nigeria’s Designation and Protection of Critical National Information Infrastructure (CNII) Order 2024, signed by President Bola Ahmed Tinubu, provides the country’s main legal framework for safeguarding critical Information and Communication Technology (ICT) infrastructure against vandalism, sabotage and theft.

The Order, anchored on the Cybercrimes (Prohibition, Prevention, etc.) Act 2015, classifies assets such as telecom towers, fibre-optic cables and data centres as critical national infrastructure requiring enhanced protection.

“People are being caught, but the offences are still treated as petty crimes.

“That limits the impact. CNII needs stronger legal backing such as an Act or executive order to give it more teeth,” the ATCON president said.

He said that the group was actively supporting the implementation of the CNII policy in collaboration with security agencies, stressing that telecom infrastructure remained critical to national security and economic growth.

The ATCON president also reaffirmed support for the Federal Government’s “Project Bridge,” aimed at expanding connectivity across the country, but identified right-of-way approvals across states as a major bottleneck.

According to him, because telcos have to engage multiple states, it is slowing things down but efforts are ongoing to address it.

On service quality, he said operators are struggling to keep pace with rising subscriber numbers and increasing data demand, despite recent tariff adjustments.

“The challenge is not that nothing is being done—investments are ongoing. But demand is growing even faster, and operators are constantly trying to catch up,” he said.

Emoekpere added that subscriber migration between networks and shifting usage patterns are placing additional pressure on certain operators, contributing to service fluctuations.

He, however, assured customers that efforts are ongoing to improve network performance.

“We value our subscribers, and everything is being done not just to maintain, but to improve service delivery,” he said.

The telecommunications sector has consistently identified infrastructure vandalism as a major challenge affecting service delivery and operational costs.

Industry stakeholders say the CNII Order is expected to strengthen the protection of telecom assets and improve quality of service for consumers, following years of rising attacks on infrastructure across the country.

Data from operators show that fibre-optic cable cuts remain one of the biggest threats to telecom operations.

However, in spite of the Order, Nigeria recorded 1,883 fibre cuts in the first quarter of 2026, while between January and August 2025, about 19,384 incidents were reported nationwide, averaging more than 2,400 monthly cases.

MTN Nigeria alone reported 9,218 fibre cuts in 2025, compared with 9,000 in 2024 and 6,000 in 2023, highlighting the increasing scale of the problem.

The sector has also faced widespread theft of generators, batteries and other power assets used to keep telecoms sites operational.

In 2025, criminals reportedly stole 656 critical power assets, including 152 generators and 504 batteries, while telecom operators lost an estimated ₦27 billion nationwide within a 12-month period due to infrastructure damage.

Industry reports further indicated that 577 network outages recorded in the first quarter of 2026 were directly linked to vandalism of telecoms infrastructure.

(NAN)


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Airtel Africa Profits Hit $813m on Strong Nigerian Operations Performance

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Airtel Africa has delivered a landmark financial performance for the 2026 fiscal year, characterized by record-breaking customer acquisitions, a massive leap in profitability, and a definitive shift toward a data-centric business model.

Driven by disciplined execution, and a robust digital strategy, the Group saw its Profit After Tax skyrocket to $813 million, up from $328 million in the previous year. This surge was underpinned by a 29.5 per cent increase in reported revenue to $6.4 billion, fueled largely by a 47.5 per cent growth explosion in the Nigerian market following strategic tariff adjustments.

Airtel Africa in its financial result for the year March 31, 2026, noted that the year was defined by a shift in how consumers interact with the network. Expectedly, data revenues have become the largest component of Group revenue, growing by 35.2 per cent in constant currency, which further lifted the firm’s performance. The customer base grew by 10.5 per cent to 183.5 million, the highest net additions in the company’s history.

On the network, smartphone penetration hit nearly 50 per cent, with 91 million users now utilizing high-speed data.

The mobile money ecosystem handled an annualised transaction value of over $215 billion in Q4’26. Customer engagement surged as the platform evolved into a primary financial hub for 54 million users.

Despite global inflationary pressures, Airtel’s cost-efficiency programmes pushed EBITDA margins to an all-time high of 50.3 per cent in the final quarter. This operational strength allowed the company to accelerate its infrastructure rollout, adding over 3,250 new sites and expanding its fiber network to nearly 82,000 km.

“This year delivered a very strong performance across both operating and financial metrics,” said Chief Executive Officer, Sunil Taldar, adding, “Adoption of new digital technologies and AI has been pivotal in unlocking growth opportunities and driving efficiencies, enhancing customer experience through site-level network optimization and streamlined onboarding.”

Airtel’s balance sheet has significantly de-leveraged, with leverage improving to 1.8x. This financial health has translated directly into shareholder value. The Board recommended a final dividend of 4.26 cents, bringing the full-year total to 7.1 cents, a 9.2 per cent increase.

While geopolitical developments have shifted the timeline, the company remains committed to an IPO for Airtel Money in the second half of 2026.

On future investment, the firm’s Capex guidance for FY’27 has been raised to $1.1 billion, focusing on 5G readiness, home broadband, and data centers.

While the outlook remains bullish, Taldar noted that rising energy costs due to geopolitical events may create near-term margin pressure. However, the Group intends to offset these through intensified cost-management and the continued scaling of its digital infrastructure.


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Unity Bank Disburses N500m Loan Facility to Support Small Traders

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Unity Bank Plc says it has disbursed over N500 million through its Shop Collateralised Facility (SHOCOF) to support small-scale traders and shop owners across Nigeria.

Unity Bank Disburses N500m Loan Facility to Support Small Traders

Unity Bank

The bank said the initiative was part of its efforts to promote Small and Medium Enterprises (SMEs) and strengthen support for operators in the informal sector.

In a statement, Unity Bank described SHOCOF as an innovative loan product designed to improve access to finance and drive financial inclusion among underserved business owners.

According to the bank, the facility was initially introduced as a targeted intervention for traders in Southeast Nigeria before expanding nationwide following strong acceptance and demand.

Under the initiative, eligible customers are allowed to use their shops as collateral to access credit, eliminating the stringent collateral requirements associated with conventional lending models.

The bank said the product leverages the commercial value and relative stability of fixed business locations to simplify access to financing for traders.

It added that the facility provides working capital support to enable beneficiaries restock goods, increase inventory turnover, improve cash flow, and respond more efficiently to market demands.

Speaking on the impact of the product, Group Head, Risk Management, Unity Bank, Mr Olusegun Oladipo, said the bank developed SHOCOF to address financing challenges faced by businesses in the informal sector.

“SHOCOF was created to address a critical gap within the small business ecosystem by providing access to credit through a structure that traders can satisfactorily meet without much ado.

“By recognising the value and stability embedded in their businesses, we have been able to support traders with the capital required to sustain and grow their operations,” he said.

Also speaking, Divisional Head, SME and Retail Banking, Unity Bank, Mrs Adenike Abimbola, said the expansion of the initiative nationwide reflected the bank’s commitment to providing practical financial solutions for small business owners.

“What started as a targeted intervention in the Southeast quickly gained momentum because the product directly addressed the realities of everyday traders,” she said.

The bank noted that more than 80 per cent of small businesses in Nigeria operate informally, with many relying on personal savings and informal borrowing due to limited access to bank credit.

It said SHOCOF was designed to bridge this financing gap by offering a lending model tailored to the operational realities of market traders and shop owners.

Unity Bank reaffirmed its commitment to supporting entrepreneurs through targeted financial products, including its Yanga account package developed for female entrepreneurs.

The bank said expanding access to capital for underserved business segments remains critical to boosting trade, strengthening local economies and driving sustainable economic growth.


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