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How to Select a Suite of Software Products to Support Your Remote and On-site Working Requirements
Local businesses have had to make their operations digital, and remote, at a much faster pace than they ordinarily would have thanks to the Covid-19 pandemic.
“Working from home has quickly become the de facto way of operating for many of us, prompting businesses to take a hard look at whether their software solutions are standing up to their work-from-home needs,” says Andrew Bourne, Zoho’s Country Manager for the African region.
The sheer number of software solutions available for businesses, combined with rapid technological innovation, can make the choice extremely difficult. “Although, there is something to suit virtually every need, it’s important for businesses to take the time to ensure they choose solutions that not only fulfil those needs, but also work together so that decision makers have a cohesive and comprehensive picture of the business at all times,” Bourne stresses.
Here are a few tips to help businesses choose the right solution for their specific needs:
Consider the bigger picture: “Start by clearly defining your business software needs, as well as prioritising the goals that these tools need to help you achieve. The right software solutions streamline operations and increase efficiencies in a logical, easy-to-use way,” Bourne says, “and allow the user to focus on their work, not on the application.”
Prioritise privacy: For the most part, the democratisation of technology is a good thing. But it does raise concerns about safety and, particularly, privacy. As technology users, we are all aware of basic online security, but we should be demanding far more of our software solutions to ensure our data is secure and private, including that they are not using our data to fund an ad-revenue model. A number of privacy factors, including data protection, file encryption and cloud security, should be taken into consideration and discussed with your software provider to ensure a solution that guarantees privacy at the highest level.
Easy integration: Put simply, integration refers to the way in which various software applications speak to each other. Software solutions should integrate in a seamless way to help things run smoothly, and, by extension, improve productivity by speeding up the flow of information through departments.
“When selecting a suite of software products, ask if it integrates well with your other existing IT tools and solutions. Be open to the fact you may need to use a new type of software to make the integration seamless and help improve the efficiency of the whole technology ecosystem. Ensure your software scales as the business does, and that it’s easy enough to ‘link’ various systems and functions,” Bourne advises.
The right price: The best solution at the most competitive price is always the most desirable way to go, but it really does pay to ensure you are getting value for money, and not just opting for the brand you have always used, or know best.
“Get comparative quotes, ask about local pricing in local currency, compare functionality offered with the features you have to have, ask for demos and get the people who are going to use the software to test it out – not just the person making the buying decision. This way you can ensure you settle on a solution that suits your needs, as much as it does your budget,” Bourne concludes.
Ogba Ogbaga, an Abuja-based lawyer, has said that he has been instructed to institute legal proceedings against MTN Nigeria, Airtel Nigeria, Globacom, 9mobile and MultiChoice Nigeria, operators of DStv, over what he described as unfair consumer practices relating to expiring data bundles and television subscriptions.
In a statement posted on Facebook, Ogbaga said his law firm, GIMBG Legals, received instructions from its client, KAA, also known as KaaTruths, to challenge the companies’ subscription policies in court.
According to him, the proposed suit will question whether telecom operators and DStv’s subscription models comply with provisions of the Federal Competition and Consumer Protection Act (FCCPA) 2018 and other applicable laws.
Ogbaga alleged that telecom providers operate internet data services that are unfair to consumers, claiming subscribers sometimes do not receive the services they paid for but still lose their subscriptions once the validity period expires.
He also criticised DStv’s subscription model, arguing that consumers lose paid viewing time due to factors such as power outages, adverse weather conditions and service interruptions, while subscriptions continue to count down regardless.
“Our clients have complained that MTN data services are unduly one-sided,” Ogbaga said, adding that the legal action would also extend to other telecommunications providers and DStv.
He said the court action would seek judicial determination on whether the companies’ subscription practices comply with consumer protection laws.
The lawyer also invited interested legal practitioners to collaborate on the case, saying his firm would provide updates as the matter progresses.
In a separate Facebook post on Wednesday, Ogbaga said previous policy discussions, town hall meetings and debates at the National Assembly had failed to address the concerns raised by consumers.
He argued that telecom operators regularly carry out maintenance and network upgrades that temporarily disrupt services without extending customers’ subscription periods, while DStv subscribers also lose viewing time because of electricity outages and weather-related disruptions.
The National Insurance Commission (NAICOM) has commenced the issuance of new licence certificates to insurance companies that successfully met the industry’s new minimum capital requirements, marking the formal beginning of a new regulatory era aimed at strengthening the financial capacity, governance and global competitiveness of Nigeria’s insurance sector.
At a ceremony held at the Commission’s headquarters in Abuja, the Commissioner for Insurance, Olusegun Ayo Omosehin, presented the new licence certificates to compliant operators, describing the exercise as a major milestone in the industry’s recapitalisation programme.
According to the Commission, a total of 43 insurance companies declared compliant with the new capital requirements are expected to receive the new licence certificates in phases.
Omosehin congratulated the successful companies, saying the issuance of the new licences signals the beginning of a stronger regulatory framework anchored on improved capitalisation, sound corporate governance, innovation and sustainable growth.
He urged operators to leverage their enhanced capital base to develop innovative insurance products, improve operational efficiency and deepen insurance penetration across the country.
The Commissioner said the Commission expects the recapitalised companies to deliver stronger financial performance while maintaining high standards of professionalism and customer service.
He also announced that NAICOM’s next major regulatory initiative would be the implementation of the Risk-Based Capital (RBC) framework, under which insurers’ capital levels would be aligned with the risks inherent in their respective business portfolios.
According to him, the new framework will further strengthen the industry’s resilience by ensuring that insurers maintain capital commensurate with the risks they underwrite, thereby enhancing policyholder protection and boosting market confidence.
Omosehin reaffirmed the Commission’s commitment to removing regulatory impediments where necessary while maintaining effective oversight to safeguard policyholders and strengthen confidence in the insurance market.
The issuance of the new licence certificates marks the commencement of a phased transition to higher capital standards aimed at improving the financial capacity, solvency and claims-paying ability of insurance companies operating in Nigeria.
Management of Nigeria CommunicationsWeek Media has withdrawn its publication titled “Adefolarin Ogunsanya and the Allegations of Shareholder Interference and Self-Dealing at Pan African Towers,” which was published on its platform.
The decision to retract the story follows an editorial review to ensure that the platform maintains the highest standards of accuracy, fairness and responsible journalism in reporting matters that are the subject of ongoing judicial proceedings.
Nigeria CommunicationsWeek acknowledges that the issues raised in the publication remain before the courts and have not been finally determined.
Accordingly, the organisation has decided to remove the article from its platforms pending the conclusion of the legal processes or the availability of additional verified information.
The publication regrets any inconvenience or misunderstanding the report may have caused to readers or any individuals or organisations mentioned in the story.
Nigeria CommunicationsWeek remains committed to the principles of balanced, factual and ethical journalism and will continue to uphold professional standards in its coverage of judicial and corporate governance matters.
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