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NCC Offers Online Parenting Tips in Wake of COVID-19

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Prof. Umar Danbatta, executive vice chairman (EVC) of NCC
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Nigerian Communications Commission (NCC) has offered online parenting tips in the wake of COVID-19 pandemic.

NCC Offers Online Parenting Tips in Wake of COVID-19

Prof. Umar Danbatta, executive vice chairman (EVC) of NCC

According to the NCC, the occurrence of Covid-19 has brought about the need for children to engage more with the internet and the various social media platforms.

It has brought a shift in the norms, putting more activities, including their education, online.

Online activities have acquired a new meaning and reality to Nigerian parents and children. Screen time and screen activities are the new normal.

Parents are constantly searching for online learning platforms, TV stations are providing more child-based educational content and schools are teaching via Zoom, Google Classroom, and YouTube.

Given this reality parents now have to contend with the overwhelming and scary possibility of a child being hurt by faceless individuals while surfing the internet, and a perceived inability and incapability to protect the child.

This has compelled all stakeholders, parents, caregivers, governments, and industry players, to actively pursue, create, and promote a safe online environment for children.

To mitigate the new challenges the Nigerian Communications Commission (NCC) has provided online safety tips for parents, caregivers, and children.

Relying on the Global Online Safety Advice for parents and Carers and the International Telecommunication Union ( ITU) Keeping Children SafeOnline during the Covid-19 Pandemic, NCC said child, online abuse is being exacerbated by the COVID-19 pandemic and countries are developing measures to address and provide significant assurance of online safety for children, their families, and society at large.

Online safety, NCC argues is not the non-existence of harm or risk, rather it is creating the atmosphere or opportunity to overcome the risks while enjoying the inherent benefits of using the internet.

According to the telecom regulator, the first step to providing online safety for your children is to anticipate risks, which will lead to appropriate control measures being put in place before a child is allowed access to digital devices or the internet.

NCC says parents need to, stay informed and educated about the use of their devices and the devices their child has access to; the various social network sites, and what happens on them.

They need to make their children understand that they know as much or more than they do and therefore be their go-to person for information on what to do with the device you eventually give them access to.

Caregivers should be trained on how to guide children in online activities and teachers educated and prepare for the avalanche of questions from children, on the use of various online applications or whatever information the children encounter online.

Parents, NCC counsels, should install child-appropriate apps/search engines and applications before they give such a device their children as it will protect the child from inadvertently stumbling into wrong sites that appear as pop-ups.

Parents should install a firewall, to act as content filters, making sure non-age appropriate content does not appear on the child’s device.

The Commission also said in the advisory that parents should also set timers on all devices used by the child, as this helps to create discipline and structure for the child; ensure clear time boundaries are set.

As children spend more time online, observe behavioral patterns and changes. Recognize unusual activities, actions, and reactions.

Where any change is observed, calmly address those changes and allow the child sufficient room to talk without being judgmental.

The home is a safety net for children. It is also the best support system that allows an abused child to recover from abuse and provides a means for managing post abuse trauma.

Ask how your children use the internet. Make them show you some of their favorite sites and discuss with them, make them aware that there are things on the internet that may upset them, and that they can always talk to you or any trusted adult.

If your child is using online platforms or programs for schoolwork, ensure a healthy balance between non-school related online activities and offline time.

During non-school hours at home, establish time limits around when and for how long your child can be online.

Use the available technologies — parental controls and tools to monitor online time allow you to measure and set time limits on device use or internet access. Be honest and open about why you want to use these technologies.

Make sure your child realizes that he or she should never give out personal details, such as name, address, school, and telephone numbers, to online friends they do not know in the real world.


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Lebara Nigeria Becomes Member of GSMA Network

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Lebara Nigeria has become a member of the Global System for Mobile Communications Association (GSMA) as it expands operations in the West African country.

Lebara Nigeria Becomes Member of GSMA Network

The membership places Lebara Nigeria within a global network of more than 1,000 mobile operators, device manufacturers, technology companies and digital service providers.

Through the GSMA, the company will have access to industry research, technical standards, policy engagement and industry initiatives.

Lebara Nigeria said the move reflects its participation in the wider telecommunications ecosystem as it develops its operations in Nigeria’s mobile market.

Nigeria’s telecommunications sector plays a central role in the country’s digital economy, with more than 170 million active mobile subscriptions supporting services such as digital payments, e-commerce, education and healthcare.

Industry analysts say participation in international bodies such as the GSMA supports knowledge sharing and the adoption of industry standards.

Lebara Nigeria said GSMA membership will support its engagement with industry developments and policy discussions in the telecommunications sector.

The company said it remains focused on operating in Nigeria’s mobile telecommunications market as demand for connectivity continues to grow.

GSM Association is the advocacy and lobbying organization for the mobile communications industry, representing more than 1,000 mobile operators as full members and a further 400 companies in the broader mobile ecosystem as associate members.


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Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

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Management of Vitel Wireless, mobile virtual network operator (MVNO), has distanced the company from a fraudulent scheme operating under the name: “Vitel Shares Services.”

Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

In an official statement, the management clarified that Vitel Wireless is not selling shares or running any investment schemes.

They warned that the operators of “Vitel Shares Services” are using unauthorised websites, mobile applications, social media promotions, and bank accounts falsely linked to Vitel Wireless to mislead the public.

The statement reads: ​“The attention of Vitel Wireless has been drawn to a fraudulent scheme operating under the name ‘Vitel Shares Services.’

“We wish to state clearly that Vitel Wireless has no affiliation with Vitel Shares Services, or any platform claiming to offer Vitel shares, investments, or financial products through unofficial channels.

“We do not solicit investments through agents, social media, websites, apps, or third parties. Any platform claiming to offer Vitel Wireless shares or investments outside our official channels is fraudulent and should be treated as such.

“We urge the general public to remain vigilant and verify all information through official Vitel Wireless communication channels before making any payments or sharing personal data.”


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Airtel Nigeria Deepens Focus on Data Usage Transparency @ Customer Forum

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Airtel Nigeria has concluded its second Customer Forum in Abuja, bringing together a large section of customers including high-volume data subscribers, 5G customers, and key stakeholders in another landmark engagement aimed at addressing concerns around data usage, transparency, and customer experience.

The forum themed “Understanding Your Data and Taking Control 2.0.” aimed to strengthen trust in Nigeria’s rapidly evolving telecommunications landscape. The session also featured inputs from representatives of the Nigerian Communications Commission (NCC).

Delivering the Keynote remarks, Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, Director, Corporate Communications and CSR, emphasised that trust remains the most valuable currency in telecommunications, and Airtel remains committed to strengthening customer confidence through transparency and continuous engagement.

He explained that discussions around data consumption have become increasingly important as digital lifestyles evolve, with smartphones, cloud services, video streaming and emerging artificial intelligence applications significantly influencing data usage patterns.

According to him, Airtel recently introduced the Airtel Data Calculator, an innovative tool designed to help customers estimate their data needs based on online activities such as multimedia streaming, video calls, social media usage, and gaming.

“The purpose of the Airtel Data Calculator is to provide greater visibility, support informed decision-making and place more information directly in the hands of customers. Because transparency should never be viewed as a compliance exercise. Transparency is good business,” he stated.

He further reassured customers that Airtel has no incentive to shortchange subscribers through inaccurate billing, forced spending or unnecessary data depletion, stressing that the company’s growth depends on customer satisfaction, loyalty and trust.

Adeniran also highlighted Airtel’s continued investments in network infrastructure, fibre capacity, digital platforms, artificial intelligence capabilities, customer service systems and workforce development, noting that these investments are aimed at improving service quality and enhancing customer experiences.

Oladokun Oye, Director, Customer Experience, Airtel Nigeria, while welcoming participants to the event, said the forum was created to provide customers with an open platform for education, engagement and problem-solving, noting that the customer remains at the centre of Airtel’s business.

“Data has become central to everyday life, powering work, education, commerce, entertainment, healthcare and countless opportunities. As data usage grows, so too does the desire for greater visibility and understanding.

Today’s conversation is part of an ongoing journey. A journey toward greater transparency. A journey toward deeper understanding. And a journey toward a better customer experience for every Airtel subscriber,” he said.

The forum also featured practical demonstrations on data consumption management, device settings, and usage habits that impact data usage. It also included an interactive session by which Airtel teams provided clarifications and offered feedback to customers.

The Abuja event follows the successful maiden edition held earlier this year in Lagos and aligns with broader industry efforts led by the Nigerian Communications Commission (NCC) to improve consumer awareness, transparency, and confidence within the telecommunications sector.


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