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MTN Nigeria Gets Investors in People Accreditation

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MTN Nigeria has been formally accredited by the Investors in People (IiP) Governing Board, United Kingdom as an Investor in People organization.

MTN Nigeria is the first company in Nigeria and indeed in West Africa to be so recognised; it is also the first operating company of the MTN Group to attain this status.

The assessment of MTN Nigeria was carried out by a team of IiP assessors from the UK and their findings culminated in the highly prestigious accreditation.

“Achieving the IiP accreditation is for us a validation of the strength of our Employee Value Proposition also known as the MTN Deal. MTN Nigeria strongly believes that our people are our most critical competitive asset and a key differentiator in the marketplace. The IiP accreditation is an independent and objective confirmation that we care about our people and deploy best practice people solutions and policies that make MTN Nigeria a great place to work,” said Amina Oyagbola, Human Resources Executive, MTN Nigeria.

Oyagbola said the company is particularly delighted by the accreditation as it reinforces MTN’s position as an Employer of Choice.

Oyagbola recalled that as an example of one of the five pillars of the company’s robust employee value proposition of Investing in Talent, MTN Nigeria introduced the Accredited Learning Scheme (ALS) in 2005.

“This initiative seeks to foster the educational and professional development of long serving and high performing employees across the organization by providing the platform for employees to continue their educational pursuits in reputable universities in the UK while in full-time employment,” she said.

‘To date, close to a thousand staff have taken advantage of the scheme’, according to Oyagbola

Elaborating further, Oyagbola said that the ALS and MTN’s Talent development strategy amongst other people investment interventions which had been carefully implemented over the years have facilitated rapid career development and up-skilling of the Nigeria work-force across all Divisions of the company.

She commented that 99% of MTN Nigeria’s workforce is Nigerian, and that 98% of senior management  were also local staff, in line with MTN’s robust local content policy.

Another laudable initiative is the development of a homegrown Career Management Framework known as Y’ello Careers. Y’ello Careers was developed to create employee awareness on career development opportunities and support employee development and mobility.

The initiative received an endorsement from the Chartered Institute of Personnel and Development (CIPD), UK.  Richard Braybrooke of CIPD said: “This is one of the most comprehensive in depth approaches to Career Management we have ever seen. CIPD believes this is the missing ingredient in making a comprehensive talent management approach successful. Many organizations who are keen to win the competitive war for talent get the organizational systems in place, only to forget the individual’s contribution in jointly recognizing their career aspirations. We are sure that MTNN, who are currently training all their managers and employees in effective career management, will see a marked positive effect on their business bottom line by retaining and developing their talented employees.”

In reaction to the IiP award, Akinwale Goodluck, MTN Corporate Services Executive, said, “We are delighted to receive this recognition; it is the highest accolade in people management practices from an independent and internationally recognized body. It has given us additional impetus and determination to continue to deploy best practice people solutions for the benefit of the organization and all our stakeholders.”

Ken Baylis, a registered specialist of Investors in People International and a member of the team that carried out the assessment said, “MTN is a great example of a company using Investors in People to improve business performance. They have worked hard to improve people management and talent development”.

The company’s talent development creed has been demonstrated over the years in the number of Nigerians who have been appointed to strategic positions across various MTN operations.

Karl Toriola was appointed CEO of MTN Cameroun in 2011 and only recently, Mike Ikpoki became the first Nigerian CEO of MTN Nigeria having served as CEO of MTN Ghana for two years.


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Telecom

US Newspapers Sue OpenAI, Microsoft Over AI Chatbots

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Eight US newspapers sued OpenAI and Microsoft in a New York federal court Tuesday for violating their copyright to train the technology behind the ChatGPT and Copilot chatbots.

The newspapers, which include The New York Daily News and The Chicago Tribune, are owned by Alden Global Capital, a Florida-based hedge fund that created the second-largest US newspaper group behind USA Today owner Gannett when it bought the Tribune publishing chain in 2021.

“This lawsuit arises from defendants purloining millions of the publishers’ copyrighted articles without permission and without payment to fuel the commercialization of their generative artificial intelligence products, including ChatGPT and (Microsoft’s) Copilot,” according to the filing.

“As this lawsuit will demonstrate, defendants must both obtain the publishers’ consent to use their content and pay fair value for such use,” the filing said.

OpenAI and its Microsoft backer were also accused of offering up verbatim excerpts of full articles as well as attributing misleading or inaccurate reporting to the publications in certain requests.

Other newspapers involved in the suit were The Orlando Sentinel, The Sun Sentinel of Florida, The San Jose Mercury News, The Denver Post, The Orange County Register and The St. Paul Pioneer Press.

In a statement, OpenAI did not refer to the accusations specifically but said “we take great care in our products and design process to support news organizations.”

OpenAI pointed to the “constructive partnerships and conversations with many news organizations around the world to explore opportunities, discuss any concerns, and provide solutions.”

This referred to the news outlets that have entered partnerships with the Microsoft-backed startup instead of going to court.

They include The Associated Press, Financial Times, Germany’s Axel Springer, French daily Le Monde and Spanish conglomerate Prisa Media.

The suit on Tuesday closely resembles a case filed by The New York Times in December, in which OpenAI is also accused of stealing content to train its powerful AI.

In that case, OpenAI strongly pushed back, arguing the use of publicly available data including news articles for general training purposes is fair use.

OpenAI also accused the Times of violating ChatGPT’s user guidelines to generate the content that suited its case.

Microsoft declined to comment on the suit.

AFP


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5G Subscriptions Hit 2.7m in Nigeria –NCC

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Nigeria’s mobile network landscape is seeing a gradual shift towards newer technologies, with 5G subscriptions reaching 2.7 million in March 2024, according to the Nigerian Communications Commission (NCC).

5G Subscriptions Hit 2.7m in Nigeria –NCC

This translates to a 1.24 per cent penetration rate.

While this represents steady growth compared to December 2023 (1.04%), 2G remains the dominant network choice, accounting for over half (56.97%) of all connections. 3G holds a 9.04% share, while 4G subscriptions have grown significantly from 25.06% in May 2023 to 32.74% in March 2024.

The high cost of 5G-compatible smartphones is a major barrier to wider adoption. Although all three major operators – MTN, Airtel, and Mafab Communications – offer 5G services in select cities, expanding coverage and affordability remain key challenges.

MTN launched the first 5G network in September 2022, followed by Airtel in June 2023. Mafab entered the market later in 2023. All three companies are aiming to expand their reach, but the high cost of 5G devices is a significant deterrent for many Nigerians.

According to Mohammed Rufai, chief technical officer, MTN, maintaining older networks (2G and 3G) alongside newer ones is necessary due to device compatibility issues.

This highlights the need for a wider range of affordable 5G-compatible phones to truly unlock the potential of this next-generation technology in Nigeria.

 

 

 

 

 

 


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Experts Seek Stricter Regulation against Call Masking, SIM-Boxing Fraud

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Experts have called for stronger laws and stricter regulation to tackle security issues around call masking and Subscriber Identity Module (SIM)-boxing-related fraud in Nigeria, according to the Nation.

Experts Seek Stricter Regulation against Call Masking, SIM-Boxing Fraud

Call masking or refilling is a practice in which international calls are terminated in Nigeria as local numbers, using illegal SIM boxes loaded with several numbers.

It is a deliberate attempt by fraudsters to avoid paying the correct International Termination Rate (ITR) for international calls, paying instead the Local Termination Rate (LTR).

For example, when the number is masked as a local call, an operator pays N3.90 LTR and not N24.40 ITR.

The process allows operators to terminate inbound international telecoms traffic as local calls, so they do not have to pay ITR, which is the interconnection charge set by telecoms traffic carriers as carrier-to-carrier charges.

A SIM Box fraud is a setup where fraudsters install SIM boxes with multiple prepaid SIM cards.

A fraudster can bring calls through VOIP (through the internet) and terminate international calls through local phone numbers from a country, to make it appear as a local call, by initiating the call through a local SIM installed in the SIM box.

About three years ago, when the issue came to the limelight, the Nigerian Communications Commission (NCC) carried out some investigations, leading to the sanctioning and suspension of some operators earlier this year.

Some of these suspensions were later lifted.

The Office of the National Security Adviser (ONSA), the National Intelligence Agency (NIA), the Department of State Services (DSS), and Committees of the House of Representatives and Senate have on several occasions expressed concern about the menace.

While many stakeholders believe that the menace has been nipped in the bud, it has continued to rear its ugly head to the bewilderment of experts and stakeholders.

Ikechukwu Nnamani, president/chief executive officer of Medallion Communications Limited, lamented that it is a subject matter, which NCC should address completely.

Nnamani, who is an executive member of the premier telecom body in Nigeria – the Association of Telecommunications Companies of Nigeria (ATCON), said almost all calls he received recently are masked.

“Sometimes, I don’t pick up calls because I do not know the number only to find out later it was an international call.

“The truth is that I don’t know why this has not been resolved, I expected it to have been solved.

“Honestly, I would not know why. One would have expected them to have sorted all these out by now,” he said.

Chief Deolu Ogunbanjo, president of the National Association of Telecommunications Subscribers of Nigeria (NATCOMS) said there was no need to relent in reporting the menace to the right authority.

He said it could be a plan to ensure that gain accrued to some people. “I don’t know whether call masking favours the operator or it is being done deliberately.

“It is a situation that the telecoms should deal with because it is a technical problem. I think it is some of those unlicensed operators doing all these.

“Some of these operators’ facilities are being tapped into; they need to look into their operations, so they can be taken care of.

“If they are still in the habit of doing it, proper sanctions should be meted out to any erring service provider.

“There should be heavier sanctions. They can’t be short-changing subscribers and at the same time, the government,” he said.

Mr. Ajibola Olude, executive secretary of the Association of Telecommunications Companies of Nigeria (ATCON), believes the issue can be addressed.

“When it comes to technology, you can only address it maximally. It is not as rampant as before and it is an international issue.

“We have addressed it before and we will look at it again.

“About four years ago, when it happened, we deployed all the resources within our capacity to address it and I think it was addressed maximally.

“I have not seen any operator complaining, except now that you are raising the issue, but as far as we know, call-masking is no longer a problem.

“I am going to contact our compliance monitoring to enlighten me about what is going on, but it is no longer an issue,” he said.

Mouka Reuben, director, Public affairs, NCC, said the situation has been tackled before and he does not think it was a major issue again.

He, however, promised that the commission would look into it again to find a way out.

NCC recently put the revenue lost to call-masking and SIM-boxing activities in the country at $3 billion.

This is as telecom operators lamented during the 85th edition of the Telecom Consumer Parliament in Lagos that they were losing about N2.5 million minutes per day to these fraudulent activities.

On actions that had been taken by the commission to combat the menace, Prof Umar Danbatta,  former Executive Vice-Chairman, NCC, said the NCC had tightened the SIM registration process across all networks to reduce the availability of SIM cards for SIM-boxing as well as address the security issues around the availability of pre-registered SIMs.

According to him, the action was necessary as some arrests made in Lagos two weeks ago showed that the perpetrators of SIM-boxing had over 100 SIM cards registered with fictitious names and used them to divert international calls.

Credit: The Nation


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