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Kaiglo Records 50,000 Users as Merchants’ Enrolment Hits 200% Growth Rate

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Mr. Victor Chukwuebuka Eze, co-founder and chief executive officer of Kaiglo
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Kaiglo, a marketplace that offers consumer’s favorite market closer to them through online trading, and helps entrepreneurs build brand recognition, total users have crossed 50,000 in the last one year it started operations.

Similarly, it recorded over two hundred per cent (200%) growth rate in merchants’ enrolment since the first quarter of this year.

This was disclosed by Mr. Victor Chukwuebuka Eze, co-founder and chief executive officer of Kaiglo, during a press conference as part of activities to mark the first anniversary.

Mr. Eze described Kaiglo as an online marketplace with a unique proposition for fashion entrepreneurs, market traders, and smart gadget dealers, adding that Kaiglo remains resolute in its determination to grow local brands and bring people’s favorite market closer to them no matter the location.

Kaiglo launched operations in Lagos one year ago and has since recorded over 1000 merchants registered on the platform.

Group Photographs of Kaiglo team

In his words, “It has been a very busy 12 months for us. In spite of the ups and downs in the economy, we are seeing rays of light.

 

“Today, as we mark our first anniversary, we can tell you that new merchant enrolment on Kaiglo rose from 50% to 200% with more happy clients expressing their satisfaction with the platform so far and how it has helped them boost sales.

“Currently, we have more than 1000 merchants registered on the platform. Our monthly sales growth increased from 50% in 4th quarter of 2019 to 175% in the 2nd quarter of this year.

“Kaiglo has successfully processed and delivered more than 15,000 items in the past one year, with more than 70% delivered in Lagos alone where it currently has most of its operation”.

The CEO also disclosed that currently, Kaiglo have more than 50,000 users registered on the platform.

KGExpress Launched
Within the year under review, Kaiglo also unveiled KGExpress; a logistics arm focused on pick-up and delivery to reduce the delivery time for its customers and general merchants.

According to the CEO, they predicted an increase in demand for capacity in response to a surge in orders.

“KGExpress.ng was launched to cater for the pain of the customers – longer wait times for deliveries can cause depression.

 

The total delivery time includes travel time, loading time, unloading time and waiting time. Today, technology is so advance that the optimization is being done at every step in order to reduce delivery time”.

“In other words, we have factored in ‘how to deliver faster’. With this, we are going to rent warehouses that will form hubs for ‘drop-offs and pick-ups’. This is not just about us, rather any business can leverage on KGExpress to meet their delivery needs”, Mr. Eze added.

He further hinted on plans to launch a world class, Kaiglo mobile app, for Android and iOS users that will allow more Nigerians to sell and/or buy products seamlessly.

The app, he said, will use Kaiglo advanced machine learning techniques to deliver unique and newly arrived products to each user, and based on their individual interests.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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New Investment Fund Targets Acceleration of Emerging Technology in Nigeria

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The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.

The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.

The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.

In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.

Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.

Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.

“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.

 


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MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

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MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.

MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.

The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.

MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.

Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.

The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.

“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,

The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.

Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.

The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.

MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.

As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.

The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.


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NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

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Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.

NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

NCC

The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.

Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.

This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.

Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.

The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.

Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.

NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.


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