Telecom
Poor QoS Persists 19 Years after GSM Revolution

It will be 19 years this August since the introduction of the Digital Mobile Communications services popularly referred to as GSM in Nigeria.

The acceptance and growth rate among the Nigerian populace has had serious and great latent of enhancing the communication.
Today, GSM phones beep in almost every palm, pocket, handbags, offices, parties, school hostels, beer parlors, every nook and cranny of the country.
Aside the availability of telephony, the revolution also ended the monopoly enjoyed by Nitel and introduced competition by the various operators.
Quality of service has not however kept pace with the burgeoning development in the telecom industry. It is much worse now than seven years ago when the revolution began.
There are still complaints of bills for undelivered messages, charge for dropped calls , which increase the revenues operators but leave deep holes in the pockets of subscribers
Equally, they complained that Internet service remained a challenge, just as much as uploading and downloading.
As a matter of fact, all the telecom operators exhibit grave deficiencies in their service delivery from small to dominant operators.
Deolu Ogunbanjo, president, National Association Telecommunications Subscribers of Nigeria (NATCOMMS), blamed poor quality of service on inadequate base stations in the country.
Ogunbanjo said that United Kingdom with population less than Nigeria has over 60, 000 base stations while base stations in Nigeria is still under 30,000.
He added that issues around ‘Right of Way’ approvals and closure of base stations by state government agencies have also impacted negatively on the quality of service being delivered by telecommunications operators.
“There is need for more stakeholders’ engagement between Nigerian Communications Commission (NCC), telecommunications operators and state governments to resolve socio-economic factors that are frustrating operators in deploying infrastructure for improved quality of service.
“Operators need to build more base stations to improve capacity of their network with digital radio equipment,” Ogunbanjo said.
In clear terms, operators lack capacity to meet the demand of subscribers and they have no apologies for that.
Operators blame high cost of doing business, rising insecurity and widespread cases of theft of their vital equipment and so on for worsening quality of service.
They also point at forced relocation of hundreds of kilometers of fibre optic cables as a result of road works as well as difficult access to sites and community relations troubles.
Myke Offili, general manager commercial, Coloplus, telecommunications collocation services provider, agreed that network congestion is responsible for the poor telecommunications services been experienced by subscribers as pressure is on the network at the same time.
He stressed the need for operators to expand their network through making available additional spectrum to them in line with ATCON position.
He urged government to address the high cost of deploying network infrastructure as well intensify effort in educating the public on the impact of technology contrary to on-going misinformation about certain technology at the market place.
Elsewhere, Oladipo Raji, group managing director, InfraFocus Technologies, attributed the poor network services to congestion of the network as a lot of people are accessing the network at the same time.
“This means that we don’t have adequate capacity on the network. Everywhere in the world there are always two networks mobile and fixed networks delivering mobile and fixed data services, but in Nigeria we have put the two networks together and into one operator through universal licensing regime where GSM operators delver mobile and fixed data from one network hence the congestion.
“If we had encouraged ISPs to deliver fixed data at home and offices while GSM operators deliver mobile data we would not have been in this situation. It is time for NCC to correct this mistake and segregate the market by licensing ISPs to deliver internet to homes and offices by this, jobs will be created as well,” he said.
Telecom
MTN Nigeria Crowns Ayo Benzi Winner of Next Afrobeats Star

MTN Nigeria, in collaboration with ONErpm and Ultima Studios, has announced Ayodeji Benson, popularly known as Ayo Benzi, as the winner of the maiden edition of the Next Afrobeats Star reality show.

L-R: Onyinye Ikenna-Emeka, Chief Marketing Officer, MTN Nigeria; Ayodeji Benson, Winner, Next Afrobeats Star Reality Show (Season 1) and Emamoke Ogoro, General Manager, Brand and Communication, MTN Nigeria, at the grand finale of the Next Afrobeats Star Reality Show (Season 1), held at the Ultima Studios, Lekki, Lagos on Saturday, December 13, 2025.
The grand finale, held on Sunday night at Ultima Studios in Lekki, Lagos, marked the climax of a nationwide talent search that began in September with over 15,000 aspiring musicians.
After weeks of auditions, mentorship, and rigorous training, five finalists – Ayo Benzi, Dave Cash, Kaeko, Somto O’Laker, and Lucky Yay – battled for the top prize in a high-energy showcase of performance and artistry.
At the end of the electrifying contest, Ayo Benzi emerged victorious, securing a ₦150 million music deal. Dave Cash was named first runner-up with ₦100 million, while Kaeko, Somto O’Laker, and Lucky Yay received ₦75 million, ₦50 million, and ₦25 million respectively.
Throughout the season, contestants were mentored by leading Afrobeats producers Sarz, Puffy Tee, P Prime, and Andre Vibez. Benzi, who was part of Puffy Tee’s team, credited the mentorship programme for sharpening his craft and stage presence.
Speaking at the event, Onyinye Ikenna-Emeka, Chief Marketing Officer of MTN Nigeria, said the initiative reflects the company’s commitment to youth empowerment and cultural expression.
“The Next Afrobeats Star platform is about creating real opportunities for young Nigerians and giving their talent the structure, visibility, and support it deserves.
“Afrobeats continues to place Nigeria on the global cultural map, and MTN is proud to be enabling the next generation of artists who will take this sound even further,” she said.
She added that the finale was not just a competition but a celebration of growth and readiness for the global stage.
In his acceptance speech, Ayo Benzi described the victory as a defining moment in his career.
“A big thank you to MTN. From the audition days, the treatment MTN has given us has been amazing. God bless the brand,” he said.
The finale also featured guest performances by Afrobeats stars Iyanya and Bella Shmurda, adding glamour to the night and reinforcing the show’s connection to the wider music ecosystem.
With the successful conclusion of the season, MTN Nigeria and its partners reaffirmed their role in championing youth ambition, supporting creative industries, and shaping the future of Nigerian music through platforms that turn potential into opportunity.
Telecom
T2 Faces NCC Probe in Benue Over Major Service Outage in 9 LGAs

T2, formerly known as 9mobile, is under investigation by the Nigerian Communications Commission (NCC) in Benue State for an undisclosed incident disrupting USSD, SMS, voice, and data services across nine local government areas.

T2
The affected areas include Ado, Agatu, Gwer East, Gwer West, Konshisha, Obi, Ohimini, Okpokwu, and Otukpo, as detailed in an advisory on the NCC Major Outages Portal, which tracks significant disruptions reported by Mobile Network Operators (MNOs) and Internet Service Providers (ISPs).
Neither T2 nor its public relations firm, Chain Reactions, has responded to inquiries on the outage’s cause or restoration efforts as of this report.
The NCC’s continued reference to the operator as 9mobile, months after its public rebranding to T2 in August 2025, has sparked questions about whether the name change was formally notified to the regulator.
This probe aligns with NCC mandates requiring operators to disclose major outages, their impacts, and timelines for fixes, with compensation obligatory for disruptions exceeding 24 hours under the Consumer Code of Practice Regulations.
Industry watchers note that such incidents, often linked to fibre cuts, power failures, or infrastructure faults, underscore ongoing challenges in Nigeria’s telecoms sector, particularly amid T2’s subscriber losses post-rebrand. NCC vows transparency via its portal to hold operators accountable and protect consumers.
Telecom
NCC Unveils Draft 5-Year Spectrum Roadmap, 60 GHz License-Exempt Guidelines to Boost Broadband, Innovation

Nigerian Communications Commission (NCC) has unveiled two pivotal regulatory draft documents aimed at reshaping Nigeria’s communications sector over the next five years and fast-tracking deployment of ultra-high-speed wireless technologies.

NCC
In a public notice dated December 19, 2025, and issued pursuant to its mandate under the Nigerian Communications Act (NCA) 2003, the Commission published the Draft 5-Year Spectrum Roadmap for the Communications Sector (2025–2030) and Draft Guidelines for the Use of the 60 GHz License-Exempt Band for Multi-Gigabit Wireless Systems.
Both documents are accessible on the NCC website for stakeholder review, with the roadmap outlining strategic spectrum planning, allocation, and management to optimise utilisation, support emerging technologies like 5G and IoT, expand broadband access, and align with global best practices.
The Spectrum Roadmap emphasises four core pillars: bridging the digital divide through low-band spectrum and satellite services, attracting investments via flexible licensing models, enhancing service quality with mid-band optimisation, and fostering innovation in areas such as direct-to-device connectivity and secondary spectrum trading.
It sets ambitious targets including universal 4G coverage nationwide, 50 per cent 5G penetration in state capitals, and average broadband speeds of 100 Mbps by 2030, while addressing rising data demand through band refarming and efficient management.
Complementing this, the 60 GHz Guidelines establish a license-exempt framework for the 57–66 GHz band, enabling multi-gigabit speeds up to 10 Gbps for short-range applications like WiGig, fixed wireless access, enterprise connectivity, urban broadband, and backhaul solutions.
The rules mandate NCC type approval for equipment, site registration for outdoor use, and interference mitigation measures, while prohibiting wide-area networks to safeguard primary users.
In line with Section 58 of the NCA 2003, NCC invites comments from industry operators, equipment manufacturers, consumer groups, and the public, with submissions due by Friday, January 16, 2025, via email to [email protected], [email protected], and [email protected].
The notice, signed by Mrs Nnenna Ukoha, Head of Public Affairs, stresses that stakeholder inputs will refine the frameworks to drive innovation, investment, competition, and sustainable growth in Nigeria’s telecoms ecosystem.
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