E-Financial
COVID-19: FirstBank Leads Competition with Contactless ATM

In the light of COVID-19, FirstBank has launched the FastTrack ATM, a Next Generation ATM and first of its kind in Africa, designed to promote financial activities on the ATM devoid of any form of physical interaction with the machine.

The introduction of the FastTrack ATM which is done in partnership with Inlaks enables customers carry out cash withdrawals without having to touch the interface of the ATM.
With the FastTrack ATM, widely referred to as Touchless Solution, the customer carries out the transaction by using his or her mobile phone to perform the needed steps designed originally for implementation on the ATM.
By using one’s phone, the transaction is carried out – in advance – through the Bank’s USSD or mobile banking option.
Upon the schedule, the customer visits the FastTrack ATM to complete the transaction by tapping a contactless Near Field Communication (NFC) card on the ATM to withdraw his or her cash.
FirstBank customers can now leverage the real-time mobile banking capabilities of their cellphone to activate cash withdrawals at the FastTrack ATM. The ATM solution is the Bank’s response to control the spread of COVID-19, whilst promoting the safety of customers that carry out transactions at the ATM.
Speaking on the launch of the FastTrack ATM, Dr. Adesola Adeduntan, CEO, First Bank of Nigeria Limited said ‘at FirstBank, we are driven to provide seamless financial solutions to ensure our customers are able to timely carry out their transactions in safe, secured and efficient ways, thereby putting them ahead in digital banking, not just in Nigeria but Africa. We are delighted to set the pace regarding the use of the Next Generation ATM in Africa which enables customers to use their mobile phones to remotely initiate ATM-based cash withdrawals via our *894# USSD banking or FirstMobile application. At the core of our strategy lies innovation which is critical to adapting to the new normal’.
According to Olufemi Adeoti, managing director, Inlaks, “given that consumers are more adaptable to mobile technology Inlaks – the Africa’s leading Information Technology Solutions provider together with Hyosung ATM OEM are partnering with FirstBank to introduce the first fully compliant COVID-19 FinTech ATM. This is in alignment with the ‘new normal’ desired customer experience which includes digitalization and delivering a secure contactless cash access to the bank’s FirstMobile customers for better user experience, simplicity, speed and convenience’’
In recognition of its giant strides at promoting electronic banking in the country, FirstBank’s mobile banking application – FirstMobile – was recently awarded the Best Mobile Banking App award 2020 in the Global Finance Best Digital Bank Awards 2020 as well as 2019 Best Mobile Banking App by Global Business Outlook.
FirstBank has been at the forefront of promoting electronic banking solution in Nigeria. In 2017, the Bank was recognized as the first financial institution in Nigeria and the West-Africa sub-region to issue 10 million ATM cards to customers across the country. The bank was the second in Africa to achieve the milestone.
These feats are achieved through the trusts in its industry leading innovative banking solutions by over 10 million customers on its USSD *894# banking platform and over 4.1 million customers on its FirstMobile banking application, endearing the Bank to process about 30% of card transactions in the entire banking industry in the country.
E-Financial
Supreme Court Endorses Unity, Providus Bank Merger

Supreme Court of Nigeria delivered a landmark ruling on the merger between Unity Bank Plc and Providus Bank Limited.

By dismissing the final appeal challenging the consolidation, the apex court has dissolved the board of Unity Bank, cleared all legal obstacles, and formally sanctioned the creation of the enlarged entity,.
The apex court decision ends the legal dispute that had delayed the merger process.
The merger is expected to create a stronger and larger bank in Nigeria’s banking sector.
The shareholders of both banks had already approved the merger during a court-ordered Extraordinary General Meeting (EGM) held in September 2025.
The Central Bank of Nigeria (CBN) had also given its approval before now.
With the Supreme Court’s approval, the merger process can now be completed.
E-Financial
Fidelity Bank Sees Technology as a Strategic Enabler of Efficiency, Growth

Dr. Nneka Onyeali-Ikpe, Managing Director and Chief Executive Officer of Fidelity Bank Plc, has described technology not as an abstract concept, but a practical tool for solving real problems.

She said Fidelity Bank has embraced technology as a strategic enabler of efficiency and growth.
Dr. Onyeali-Ikpe, stated this in her keynote address at the 17th Africa’s Beacon of ICT Merit and Leadership lecture held over the weekend.
Represented by Mr. Stantley Amuchie, executive director at Fidelity, she said the bank have deployed AI driven systems in key areas of its operations.
“Our fraud detection systems leverage machine learning to identify unusual patterns and prevent losses in real time. Our credit assessment processes have been enhanced through data driven models that improve accuracy and speed.

“We have also invested in AI powered customer engagement platforms, including chatbots and digital assistants, which provide real-time support, improve customer experience and reduce operational pressure on our teams.
“Beyond internal operations, we are extending these benefits to our customers. Through our SME initiatives, we are providing entrepreneurs with digital tools such as POS systems and enterprise software that simplify accounting, inventory management, and business decision making, helping them operate more efficiently and scale sustainably,” she said.
On the Africa scene, she noted that banks across the continent are deploying AI to enhance fraud detection, improve credit assessment, and streamline customer onboarding processes, reducing costs and improving service delivery.
“Some have implemented AI driven systems that analyse transactions in real time, detect anomalies, and reduce operational risks, while others have leveraged digital assistants to manage customer interactions at scale, improving response time and freeing human capacity for higher value tasks.
“Across Kenya and South Africa, AI powered solutions are also supporting financial inclusion by enabling faster loan decisions and better risk management.
“The message is clear, Africa is not just a consumer of technology, we are active participants in shaping its future, she added.
She stated that efficiency is no longer optional, but a strategic imperative. “Organisations that fail to adopt intelligent systems will struggle with cost inefficiencies, slow decision making, and declining competitiveness. Those that embrace AI and IoT will operate faster, respond better, and deliver more value.
More so, she identified three key success factors from Fidelity bank experience, among which are, leadership commitment. Digital transformation must be driven from the top, with clear vision and sustained investment.
Second, data discipline. AI and IoT are only as effective as the data that powers them. Organisations must prioritise data quality, governance and security.
Third, talent and culture. Technology alone is not enough. People must be equipped with the skills and mindset to leverage these tools effectively.
Looking into the future, Dr. Onyeali-Ikpe posited that we must recognize that the convergence of AI and IoT will accelerate. We will see smarter cities, intelligent supply chains, predictive healthcare, and more inclusive financial systems.
“The question is no longer whether these technologies will shape our future, how prepared we are to harness them” he added.
E-Financial
CBN Unveils Payment System Vision 2028, Targets 95% Financial Inclusion

Central Bank of Nigeria (CBN) has launched the Payment System Vision (PSV) 2028, a strategic roadmap aimed at expanding financial inclusion to 95 per cent of the adult population and strengthening Nigeria’s position as Africa’s leading digital payments hub.

CBN
Speaking at the launch of the initiative in Abuja, the Governor of the CBN, Olayemi Cardoso, said the vision was designed to transform how Nigerians transact, save, invest and participate in the digital economy over the next three years.
Cardoso said the roadmap was expected to bring an estimated 50 million additional Nigerians into the formal financial system by 2028 through increased access to banking and digital financial services.
“Today, we unveil more than a payment strategy. We unveil a vision for how Nigerians will transact, trade, save, invest and participate in an increasingly digital economy,” he said.
According to him, Nigeria has made significant progress in digital payments over the past two decades, driven by innovations in instant payments, financial technology and broader adoption of digital financial services.
He said the new vision would build on these achievements by accelerating the transition to a more inclusive, secure and technology-driven financial ecosystem.
“Inclusion and not exclusion must define our future. Under Vision 2028, I would like to see this reaching 95 per cent inclusion. That means 50 million more market women, farmers and young people will have a bank account or wallet in their name, with their name and BVN protecting them,” Cardoso said.
The CBN governor noted that payment infrastructure had become a strategic national asset capable of driving productivity, reducing transaction costs, enhancing transparency and supporting trade and investment.
Under the roadmap, the apex bank aims to reduce the volume of cash circulating outside the banking system to below 40 per cent of total currency in circulation.
The vision also targets the deployment of more than 10 million Quick Response (QR) code and tap-to-pay acceptance points across markets, transportation hubs, rural communities and commercial centres nationwide.
Cardoso disclosed that the CBN would leverage artificial intelligence and advanced identity verification systems to reduce fraud losses to less than 0.001 per cent of total transactions.
He added that the Nigeria Inter-Bank Settlement System (NIBSS) currently processes millions of instant payment transactions daily, with most settlements completed in less than 10 seconds.
According to him, the objective is to further improve transaction speed, reliability and accessibility across the financial system.
The roadmap also places significant emphasis on open banking and innovation, with more than 100 licensed application programming interfaces (APIs) already available to support collaboration and product development within the financial services industry.
The CBN said the initiative aligns with the Federal Government’s broader economic reform agenda and is expected to improve access to financial services for underserved populations, including women, farmers, traders and young entrepreneurs.
It added that the framework would also support opportunities arising from the African Continental Free Trade Area (AfCFTA) by enabling faster, more efficient and secure cross-border payment systems.
Cardoso stressed that the success of the initiative would depend on effective implementation and collaboration among financial institutions, fintech companies, regulators and other stakeholders.
“The success of PSV 2028 will not be measured by the quality of the document. It will be measured by execution,” he said.
Nigeria has emerged as one of Africa’s leading digital payment markets, supported by the rapid growth of fintech companies, mobile money services, digital banking and instant payment platforms.
Industry analysts say the successful implementation of the Payment System Vision 2028 could significantly deepen financial inclusion, boost economic activity and strengthen Nigeria’s position as a regional leader in digital finance.
Telecom1 day agoNCC Retains Rudman as Chair of Newly Inaugurated IPv6 Council Board, Urges Advancement of Nigeria’s Digital Migration
E-Financial1 day agoPOS Operators Threaten to Suspend Services over Exclusivity Practice
E-Financial1 day agoBanks Lending to FG Hit N15.66 Trillion in One Year– CBN
E-Financial1 day agoNigerian Banks Under Pressure as Bad Loans Hit 8.03% After CBN Policy Shift
Telecom1 day agoMTN, ALTON, Upperlink, NiRA back 2026 Nigeria DigitalSENSE forum, awards
General News1 day agoAfDB Says 70 Percent of Nigerian Firms Depend on Generators
News1 day agoAmuchie, ED Fidelity Bank Named “Outstanding Banker of the Year” @ ABoICT 2026
General News1 day agoLagos Airport Reviews Ebola Emergency Response, Tightens Passenger Monitoring















