E-Financial
KPMG Report Attests to Ecobank Nigeria Support for SMEs

Ecobank Nigeria has been identified as key contributor to stimulating and energizing Small and Medium Enterprises, SME’s in the country.

According to leading audit and professional services company, KPMG Nigeria, Ecobank Nigeria is among the top three banks with good customer experience in the SME segment.
KPMG’s Nigeria banking industry customer experience survey measures the performance of lenders in the country in terms of their relationship with their account holders and other users of financial services.
The 2020 survey covered 15,056 retail customers, 1,856 SMEs and 332 commercial/corporate organisations. Respondents were selected from customers who have interacted with their bank in the last six months.
According to the report in the SME category, Sterling Bank, Union Bank and Ecobank were top three.
They were trailed by Zenith Bank and FCMB. Specifically, the report stated that respondents were impressed with the interaction between Ecobank and its customers during the COVID-19 pandemic lockdown, stressing that the bank was able to provide personalized service to its respective customer segments.
“The remote working arrangements resulting from the COVID-19 pandemic have further constrained banks from catering to this stated need. While many banks struggled with providing dedicated relationship managers to SMEs, other banks quickly adapted by developing “how-to” guides for their relationship managers to navigate client relations during the pandemic. Ecobank, FCMB and Union Bank are rated as the top banks in the delivery of personalised experiences”. The report stated.
Commenting, Patrick Akinwuntan, Managing Director, Ecobank Nigeria, stated the bank’s unwavering commitment to support and sustain the development of Small and Medium Enterprises (SMEs) in all sectors of the economy.
He reiterated that Ecobank had invested in a robust technology-based model which positioned it to cope with current and future challenges including provision of convenient digital banking services to customers in a seamless manner, adding that the bank will continue to harness and explore the various intervention schemes, funding and trade opportunities for small businesses.
“We are delighted with this recognition from KPMG. It underscores our commitment to customer-centricity and putting the customer first in all that we do. We provide access to finance and markets to our customers and are the natural choice for ease of payments, trade and distribution within Africa on a real time, 24/7 basis.
“Our well trained personnel leverage the financial products and services we offer to support SMEs at all times through about 20,000 agency banking locations across the country and our digital platforms namely Ecobank Omnilite, Ecobankmobile, Ecobankpay, EcobankOmniplus, Rapid Transfer amongst others.
By utilising these digital offerings, our customers can easily access their bank accounts, make payments, transfer funds, process salaries, have access to credit and carry out other ancillary banking transactions from the comfort of their homes and offices”. Mr Akinwuntan stated.
The KPMG 2020 Nigeria Banking Industry Customer Experience Survey tagged: The customer in a new reality is the 14th edition. Banks are usually rated in three categories – Retail, SME and Wholesale.
The researchers asked customers across financial market segments about their experience with their banks based on six pillars of personification, integrity, expectations, time and effort, resolution and empathy.
E-Financial
CBN Introduces Stricter BVN Rules to Curb Fraudulent Transactions

Central Bank of Nigeria (CBN) has introduced stricter rules guiding the use and management of the Bank Verification Number (BVN) as part of efforts to reduce fraudulent transactions within the financial system.The revised framework, which takes effect from May 1, includes tighter controls on BVN enrolment, data access and customer information updates.

The apex bank said the measures are aimed at strengthening identity management, improving fraud monitoring and safeguarding the integrity of banking transactions.
Under the new guidelines, BVN enrolment is now restricted to individuals aged 18 and above, while customers will only be allowed to change the phone number linked to their BVN once.
The restriction is designed to curb identity manipulation often exploited by fraudsters through repeated updates of personal information.
The CBN also directed financial institutions to maintain a temporary watchlist for BVNs linked to suspicious transactions.
Affected BVNs may be flagged for up to 24 hours, during which customers are expected to verify or clarify flagged transactions before further action is taken.
In addition, access to BVN data has been tightened, with the apex bank retaining exclusive control over the database while granting access only to licensed financial institutions under defined conditions.
The move, according to the CBN, is expected to enhance data security and support a more resilient financial system as BVN enrolment continues to grow.
E-Financial
Binance is Missing from Ghana’s Crypto Sandbox

Ghana’s Securities and Exchange Commission has given the nod to 11 crypto trading platforms to participate in its new regulatory sandbox programme, its first major step in support of crypto after passing a law to provide the local market with regulatory clarity in December.

The big news however is that Binance, the world’s largest crypto exchange by trading volume is nowhere on the list, raising questions about the crypto exchange’s future in one of West Africa’s fastest-growing digital asset markets.
Newsghana reported that industry analysts covering the sandbox launch specifically flagged Binance as a notable absent player, alongside Yellow Card, whose mobile payment product Yellow Pay had previously been warned against by the Bank of Ghana (BoG) for operating without authorisation. Neither company has publicly explained its absence from the cohort.
For Binance, the omission carries particular weight. The exchange has cultivated a visible presence in Ghana for several years, including direct engagement with regulators, public financial literacy campaigns, and the presence of senior representatives in Accra.
Despite that groundwork, it did not secure a place in the inaugural sandbox when the Securities and Exchange Commission (SEC) published its list of approved Virtual Asset Service Providers (VASPs) on March 10, 2026.
Analysts have pointed to Binance’s ongoing legal battle in neighbouring Nigeria as a factor likely complicating its regulatory position across the region.
And the Nigeria Revenue Service (NRS) is pursuing Binance for an $81.5 billion claim covering alleged economic losses and unpaid taxes, arguing the exchange has a significant economic presence that makes it liable for corporate income tax for 2022 and 2023, along with a 10 percent annual penalty on outstanding amounts.
The stakes of remaining outside Ghana’s regulatory framework are rising fast.
The BoG made clear on March 5, 2026, that all VASPs operating within Ghana’s jurisdiction including those serving Ghanaian residents through digital platforms with no physical office in the country must register with the Bank.
Firms that do not comply face sanctions and potential disqualification from future licensing.
Ghana’s digital asset market has grown rapidly, recording over $10 billion in cryptocurrency transactions by November 2025, up from roughly $6 billion the year before, making it one of West Africa’s most active markets.
With over three million users estimated to be active in the ecosystem, the country represents a market Binance cannot easily afford to be shut out of through regulatory non-compliance.
The eleven sandbox participants will effectively serve as the reference models for what a compliant licensed VASP looks like under Ghana’s framework.
Those that perform well within the first six months may transition to full licensing early, while those that fall short risk being shut out of the regulated market once the sandbox period concludes.
Binance did not respond to a request for comment before publication. The SEC Ghana and BoG have not publicly commented on why specific companies were excluded from the first sandbox cohort.
E-Financial
World Bank Debars 3 PwC Subsidiaries for 21 Months over Alleged Project Fraud

World Bank Group has debarred three African subsidiaries of global advisory firm, PricewaterhouseCoopers (PwC), for 21 months after being allegedly found guilty of manipulating procurement processes for a major cross-border electricity project.

In a statement, the Washington-based multilateral lender said PricewaterhouseCoopers Associates Africa Ltd, based in Mauritius, along with its Kenyan and Rwandan affiliates, engaged in “collusive and fraudulent practices” linked to the Eastern Electricity Highway Project, a flagship initiative to transmit hydropower from Ethiopia to Kenya.
The decision sidelines PwC from lucrative World Bank-funded projects on the continent, dealing a blow to one of the region’s most influential audit and advisory firms.
This development could reshape competition for high-value consulting work across emerging markets, potentially disrupting startups and tech firms reliant on World Bank funding, as scrutiny over governance and compliance tightens.
The World Bank, through its private sector arm, International Finance Corporation (IFC), offers grants and low-interest loans to startups across emerging markets.
Earlier this week, the IFC committed $20 million to invest in high-growth startups in Kenya, Nigeria, and South Africa.
“The debarment makes PwC Associates, PwC Kenya, PwC Rwanda, and any affiliates they control ineligible to participate in Bank Group-financed projects and operations,” the World Bank said.
“It is part of a settlement agreement under which the three companies admit culpability for sanctionable practices.”
The determination was based on the company’s conduct between 2019 and the award of contracts for consultancy services and asset valuation work for the Ethiopian state power utilities.
According to the World Bank statement, the firm obtained confidential procurement documents to improperly influence the award of a contract for the implementation of International Financial Reporting Standards at the Ethiopian Electric Power Corporation.
They also attempted to steer a separate contract for a fixed asset inventory and revaluation for the power utility towards PwC Associates.
During the bidding and execution of that contract, the bank found that the company misrepresented the availability and qualifications of key experts and failed to disclose the full list of subconsultants involved.
According to the World Bank, the debarment is shorter than would otherwise apply because PwC admitted misconduct.
The advisory firm also agreed to a series of remedial measures, including internal investigations, disciplinary action against responsible staff, terminating relationships with all subconsultants involved, and additional staff training.
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