Connect with us

E-Business

HP Unveils More Insights-Driven Services for Nigeria

Published

on

Kindly share this post

Global ICT company, HP, producers of premium laptops and printers, today announced its latest insights-driven services for the Nigerian market as part of its commitment to help IT teams in the country rise to the challenges that organisations are facing today.

The new services include:

  • HP Active Care for proactive device support and maintenance
  • HP Proactive Insights for intelligent fleet monitoring
  • HP Proactive Endpoint Management for multi-OS, endpoint management

Sumeer Chandra, Global Head and General Manager, Personal Systems Services, HP Inc. said HP has a portfolio of insight-driven services that put actionable insights at IT’s fingertips by securely collecting device telemetry and applying analytics and deep learning via the HP TechPulse platform.

During CES 2021 HP announced HP Smart Support that helps IT teams reduce HP Support call times. With this capability, which is available at no additional cost to customers, HP Customer Service Agents now have access to device-level insights through cloud-based telemetry. This allows the agents to improve the customer support experience and reduce the amount of time end users spend on support calls. HP Smart Support is expected to be available via download in early March.

“With half of the global workforce working remotely, IT teams are facing unprecedented challenges. They have been tasked with managing, securing, and supporting computing devices for a workforce that is spread across multiple locations, often without the ability to help them in-person. At the same time, it has become paramount for IT to help deliver higher productivity and improved employee experiences with technology,” Chandra said.

Ensuring today’s working environment has minimal impacts on productivity means identifying and resolving device issues before they become problems: “Even before the global pandemic began, more than half of IT managers identified that increased predictive technology analytics will be prioritised when it comes to their device management strategy,” he said.

He revealed that the HP Active Care uses artificial intelligence from HP TechPulse to help IT proactively identify needed device repairs and make replacements, if needed, saving valuable employee time and frustration. “

The service provides a combination of predictive device health analytics, proactive help desk ticket creation, remote support, remediation services, and next business day onsite response to keep employees up and running. IT teams can also reduce downtime with automatic case generation, which opens a help desk case when an issue is detected and triggers the customer’s IT team to schedule a repair,” he added.

“Paramount to businesses is the ability to have a single solution that efficiently monitors their fleet of employee devices regardless of what type of PC it is or what operating system it runs on.

“HP Proactive Insights does just this. It provides fleet analytics on multi-vendor, multi-OS devices to help organisations reduce the cost and complexity of device management. Predictive insights delivered by the HP TechPulse platform help IT manage the health and performance of their endpoint devices, while measuring and optimising the employee experience,” Chandra said.

IT managers can now measure, track, and improve their employee end-user experience using analytics and employee experience campaigns, or surveys. Employee engagement is largely driven by their experiences with technology and engagement is correlated with retention. “HP wants to help organisations proactively identify and address technology-related issues that can improve employee experiences and engagement,” he said.

HP Proactive Insights allows both IT managers and HP channel partners acting on their behalf to ensure that employees have the right technology for their work based on their actual usage data. IT managers can proactively mitigate device or application issues before they affect employees or the organisation. Proactive Insights suggests recommendations for remediation, which can be fed through customers’ IT Service Management (ITSM) via API integration, if desired.

Managing devices effectively and efficiently has never been more critical with widely distributed workforces. HP Proactive Endpoint Management is an endpoint management service that can help customers and partners reduce the amount of time spent on arduous device management tasks. IT teams can now offload their most arduous device management tasks such as asset tracking, device performance, and device utilisation.

HP Service Experts serve as an extension of the organisation’s IT team – using analytics from HP TechPulse and leading cloud-based tools to help manage endpoint devices regardless of platform or manufacturer – so IT can focus on optimising the employee’s overall technology experience. The service is compatible with systems like ServiceNow, Microsoft Intune, and VMware®, making it easier for organisations to optimise their existing investments.

“With today’s announcement, HP is providing insight-driven services leveraging unique capabilities and AI from the HP TechPulse platform, enabling IT managers to prioritise improvements to maximise productivity and improve employee experiences. HP Active Care is available now, with HP Proactive Insights and HP Proactive Endpoint Management expected to be available in March,” Chandra said.


Kindly share this post

Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Business

Access Holdings, Coronation Partner Tate Modern to Spotlight Nigerian Modernism

Published

on

Kindly share this post

Access Holdings Plc and Coronation Group have partnered with Tate Modern to commemorate World Art Day with a virtual session highlighting the global significance of Nigerian modernism.

Access Holdings, Coronation Partner Tate Modern to Spotlight Nigerian Modernism

Access Holdings

The event, titled “In Conversation with Osei Bonsu: Inside Nigerian Modernism,” featured a virtual tour of the Nigerian Modernism exhibition and discussions on the evolution of modern art in Nigeria.

The session brought together staff members across both organisations, reflecting growing institutional engagement with arts and culture as a driver of societal development.

Speaking at the event, Chief Communications and Marketing Officer of Coronation Group, Ngozi Akinyele, emphasised the role of art in shaping identity and national development.

She said that beyond financial capital, cultural and intellectual capital are essential in defining a nation’s prosperity and inspiring dialogue.

Akinyele noted that both organisations were committed to democratising access to art, ensuring it is accessible to a wider audience rather than a select few.

The discussion also featured insights from Tate Modern Curator, Osei Bonsu, and art expert Daniel Wallis, who examined the development of Nigerian modernism and its global relevance.

Bonsu said Nigerian modernism represents an independent reimagining of global art, rooted in the country’s diverse cultural heritage and expressed through unique visual languages.

According to him, the movement challenges narrow, Eurocentric definitions of modernism and highlights the richness of African artistic expression.

The session further underscored the growing international recognition of Nigerian art, particularly through exhibitions at Tate Modern.

Participants also reflected on the visit of Bola Ahmed Tinubu to the exhibition, described as a milestone in promoting Nigeria’s cultural heritage globally.

In his closing remarks, Chief Communications Officer of Access Holdings, Amaechi Okobi, reaffirmed the organisation’s commitment to advancing African narratives on the global stage.

He said the collaboration with Tate Modern aligns with broader efforts to promote dialogue, preserve cultural identity and support the creative sector.

The event reinforced a shared commitment by Access Holdings, Coronation Group and Tate Modern to elevate African art globally and ensure Nigerian cultural narratives continue to shape international conversations.


Kindly share this post
Continue Reading

E-Business

NDPC Issues Critical Advisory as Hackers Target Nigeria’s Key Digital Systems

Published

on

Kindly share this post

Nigeria Data Protection Commission (NDPC) has issued a regulatory advisory to data controllers and processors across the country following what it described as escalating threats to Nigeria’s data security architecture.

NDPC Issues Critical Advisory as Hackers Target Nigeria’s Key Digital Systems

NDPC

In a statement signed by Babatunde Bamigboye, lead of Legal, Enforcement and Regulations, the commission said its technical assessment revealed that some shadowy threat actors were engaged in coordinated operations targeting financial systems and critical digital infrastructure in Nigeria.

The commission urged public institutions to comply with the presidential directive of Bola Ahmed Tinubu, which emphasises the strategic importance of data in national development.

According to the NDPC, the President had declared that “data is the new oil,” stressing the need for Ministries, Departments and Agencies (MDAs) to rigorously capture and safeguard information in line with the Nigeria Data Protection Act, 2023.

The commission therefore advised all data controllers and processors to urgently strengthen their technical and organisational measures to protect personal data and ensure compliance with the law.

It listed key measures to include the appointment of trained and certified Data Protection Officers, implementation of comprehensive privacy policies and information security standards, as well as conducting Data Privacy Impact Assessments.

Other measures recommended by the NDPC include deployment of robust identity and access controls such as Multi-Factor Authentication, adoption of zero-trust security architecture, prompt remediation of system vulnerabilities, and continuous patch management.

The commission also emphasised the need to secure cloud infrastructure, application programming interfaces (APIs), databases and access credentials, alongside real-time monitoring, logging and threat detection systems.

Further recommendations include encryption and secure credential handling, regular vulnerability assessment and penetration testing of critical systems, as well as routine backup and resilience testing.

The NDPC warned that organisations that fail to implement appropriate data protection measures in accordance with the Nigeria Data Protection Act, 2023 risk legal liabilities.

It reiterated its commitment to providing regulatory support to organisations while ensuring the protection of personal data and strengthening institutional resilience across all sectors.


Kindly share this post
Continue Reading

E-Business

Africa’s Forex Market in 2026: Key Trends Every Trader Should Watch

Published

on

Kindly share this post

The forex market across Africa is witnessing more participants and more regulatory attention than it did just a few years ago. This growth is part of a bigger picture: Sub-Saharan Africa is expected to expand by 4.3% in 2026, while global forex turnover already hit an estimated $9.6 trillion daily in April 2025. However, there’s more to it than macroeconomic figures.

Africa's Forex Market in 2026: Key Trends Every Trader Should Watch

The trends reshaping the market are happening from within. Here are six worth paying close attention to.

1. Trading Has Moved to the Phone

The number of people accessing the market via mobile phones exceeds those accessing it via traditional bank systems. GSMA states that in Sub-Saharan Africa alone, there are more than 1.1 billion registered mobile money accounts.

The International Monetary Fund states that digitalisation and increased usage of the internet are changing payment systems in the Sub-Saharan Africa region.

Mobile access changes traders’ behavior. It lowers the barrier to entry and speeds up deposits and withdrawals. Therefore, brokers who can provide a quality mobile trading experience will have a huge advantage.

2. Regulators Are Watching

The market is becoming more structured and more transparent. In South Africa, the FSCA regulates market conduct for financial institutions. In Kenya, the Capital Markets Authority regulates capital markets and maintains a licensing system that includes online forex brokers.

Nigeria’s SEC has publicly warned that online retail forex trading can be subject to abuse when unregulated. It also provides tools for investors to check operators’ registrations.

As a result, in 2026, more traders are likely to favour brokers that can show clear licensing, transparent operations, and stronger investor safeguards.

3. Volatility Varies by Country

A common mistake is perceiving the African market as one entity. In reality, according to RegTech Afrika, there are 21 countries out of a total of 54 that have a chance of seeing their currencies depreciate in 2025, with some of them losing value by as much as 6% or more.

A trader watching the rand, naira, shilling, or cedi, regional headlines needs more than regional headlines. Country-level macro data, central bank moves, and the US dollar will still play a major role.

4. Cross-Border Payment Infrastructure Is Quietly Improving

Platforms like PAPSS are helping make payments across African countries faster and easier to complete in local currencies. According to official announcements of PAPSS, it has become operational in 18 countries across Africa, with its latest launch in Algeria in 2025. It has also become operational in Kenya through a partnership with KCB Group, as well as in Rwanda through a partnership with Bank of Kigali.

Step by step, Africa is becoming a more financially connected continent.

5. Execution Quality Is the New Standard

Data from the BIS shows that in April 2025, three-quarters of FX trades were intermediated by the global centers of the United Kingdom, the United States, Singapore, and Hong Kong. Therefore, the best liquidity and best prices are still linked to global conditions.

For local markets, this raises the bar. Forex traders are becoming increasingly aware that tight spreads, while important, mean little without reliable prices and execution. Brokers like JustMarkets that can bring all of these elements together are in a much stronger position than competitors.

6. Education as a Necessity

Regulatory disclosures from major global brokers illustrate how tough it is to trade without proper knowledge. According to publicly available disclosures, between 70% and 80% of retail investor accounts lose money when trading CFDs.

Forex traders who understand risk management and which financial news to follow have a better chance of surviving the market. Brokers who invest in education are more likely to be seen by traders as valuable partners rather than mere facilitators.
The Market Rewards the Prepared

Africa’s forex market in 2026 is shaped by volatility, stricter rules, and mobile-first trading. The traders who combine market knowledge with the right tools and the right broker will find real opportunity here, while those who don’t adapt will find the market increasingly unforgiving.


Kindly share this post
Continue Reading

Trending