Connect with us

E-Business

HP Seizes 4.5m Fake Products

Published

on

Kindly share this post

HP Anti-Counterfeiting and Fraud (ACF) team said it confiscated over 4.5 million fraudulent print products, parts and components, including large numbers of ink and toner cartridges.

HP Seizes 4.5m Fake Products

Glenn Jones, head of HP’s Global Anti-Counterfeiting Programme, said on Thursday, in a statement that the confiscation followed raids across Europe, Middle East and Africa (EMEA) Asia-Pacific and the Americas.

Jones said the seizures took place between November 2019 and October 2020, during a year in which COVID-19 created extraordinary challenges in the battle against fake print supplies around the world.

He said that between government shutdowns, labour shortages and changes in custom control priorities, criminal networks had adjusted their strategies to take advantage of the evolving landscape.

Jones, said the successes by HP’s Anti-Counterfeiting and Fraud team in EMEA included, seizing one million illegitimate print supplies and delisting over 135,000 online offers in the region.

He said it also stopped the potential sale of 54,000 counterfeit toner and ink cartridges in Nigeria, the largest seizure in EMEA in 2020, issuing over 500 ACF guidance kits to help HP staff, partners and customers combat fakes.

He said the company’s evolving track and trace technologies to fight against sales of illicit print supplies Toner cartridges, continued to be the highest counterfeit item, accounting for over 75 per cent of the seizure.

According to him, e-commerce has become intensely exploited as consumers and businesses turn to online shopping.

‘’HP’s ACF team had to quickly adapt to find new ways to protect its customers from these illicit e-traders – leading to 224,000 de-listings of counterfeit cartridges from online marketplaces.

‘’Throughout 2020, the HP ACF team worked closely with its customers and channel partners to carry out over 1,700 Customer Delivery Inspections (CDIs) and Channel Partner Protection Audits (CPPAs) across all regions.

‘’Conducted in a COVID-19 safe and secure way, these ensured customers continued to receive authentic HP print supply products.,’’ he said.

He added that the team continued to train and educate partners on anti-counterfeiting, through online events, reaching more than 6,700 stakeholders, partners and customers from around the world.

Jones said the online marketplace was already becoming increasingly more important with restrictions on physical retail locations, due to the pandemic, more people were turning to buying and selling online.

He said including bad actors who could hide behind the veil of secrecy that the Internet provided, now more than ever, technology played an important role in identifying and stopping counterfeiters.

From continued investments in online monitoring tools, the utilisation of big data in discovering fakes and improvements in our track and trace technology, HP continues to innovate new ways to protect our customers, Jones said.

He said that as pandemic restrictions were lifted and employees returned to the office, IT decision makers must remain vigilant and wary of cheap office products flooding the market that could be fakes.

Jones said that there must be a shared responsibility between brands, service providers and e-commerce platforms, to ensure that the products being sold were legitimate.

According to him, by working closely with our channel partners and distributors, we can reduce the instances of counterfeit products reaching the customer.

Jones said that counterfeiting remained a crime, for users, such illegal imitations could cause a multitude of problems that could result in performance and reliability issues.

He said that should a printer break because of using counterfeit printer ink or toner, the manufacturer’s warranty might become invalid, while in contrast, original HP products were designed to meet HP’s strict quality and reliability standards, based on a long history of innovation, research and testing.

Similarly, original HP LaserJet and HP inkjet cartridges, unlike counterfeits, benefit from outstanding performance and consistent results, he further said.


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

E-Business

FG Approves Electric Buses for Civil Servants, Pushes Local Auto Growth

Published

on

Kindly share this post

Federal Government of Nigeria has approved the acquisition of electric buses for civil servants as part of efforts to promote cleaner transportation and boost local vehicle manufacturing.

FG Approves Electric Buses for Civil Servants, Pushes Local Auto Growth

The development was disclosed in Abuja by Joseph Osanipin, Director-General of the National Automotive Design and Development Council (NADDC). Osanipin said the buses would be sourced from local assemblers to strengthen domestic production and stimulate growth in Nigeria’s automotive sector.

He stated: “The initiative is aimed at encouraging the transition to cleaner mobility while creating opportunities for local manufacturers.” According to him, the government has also procured charging infrastructure that will be deployed across parts of the country to support the adoption of electric vehicles.

As part of broader efforts to develop the sector, the council is establishing the Nnewi Automotive Development Park in Anambra State. Osanipin explained: “We are developing the Nnewi Automotive Development Park where we will provide the necessary infrastructure so that users of the park can share facilities.”

He added that the shared infrastructure model would enable investors and manufacturers to operate without bearing the full cost of setting up independent facilities. The council is also seeking additional investment to accelerate the development of the park and attract more industry participants.

Osanipin urged Nigerians to support locally assembled vehicles, noting that increased patronage would help create jobs and drive economic growth. He said the council is providing training to manufacturers and stakeholders to enhance local production of vehicle components such as batteries and tyres.

“The move will reduce import dependence, create employment opportunities, and contribute to the country’s Gross Domestic Product,” he said. The NADDC is also working with the Bank of Industry Nigeria to facilitate the disbursement of the National Automotive Development Fund to qualified stakeholders.


Kindly share this post
Continue Reading

E-Business

Jumia Reaffirms Commitment to Consumer Trust on World Consumer Rights Day

Published

on

Kindly share this post

As the global community commemorates World Consumer Rights Day, Jumia Nigeria joined industry leaders, regulators, and consumer advocates at the Lagos Marriott Hotel, Ikeja, for a high-level panel session hosted by the Lagos State Consumer Protection Agency (LASCOPA) on Tuesday, March 17, 2026.

Speaking during the session, Peters Afebuame, Group Head of Content and Production at Jumia, highlighted Jumia’s comprehensive approach to protecting consumers from counterfeit or adulterated products on its marketplace, noting that the company has implemented structured checks and technology-driven systems across the entire product lifecycle, from seller onboarding to post-listing monitoring, to safeguard product authenticity.

“Ensuring product authenticity on our platform requires a combination of technology, policy enforcement, and continuous seller engagement,” he stated.

“At Jumia Nigeria, we have implemented a multi-layered process that begins with rigorous seller onboarding and policy agreements, followed by catalogue configuration controls, AI-driven product attribute verification, and the use of global product identification standards. These systems are reinforced by ongoing quality moderation, brand protection mechanisms, and strict enforcement actions, including product and seller delisting, ensuring that customers can shop on our platform with confidence.”

Central to Jumia’s consumer protection framework is a rigorous seller verification process designed to ensure marketplace integrity. Vendors are required to provide proof of legal and regulatory compliance before gaining access to the platform. This vetting process is reinforced by a strict quality control system that monitors products listed on the platform, backed by a zero-tolerance policy toward counterfeit or substandard goods. Non-compliant sellers face penalties and permanent delisting from the marketplace.

Transparency also remains a core priority in helping customers make informed purchasing decisions. Product listings across the platform feature clear specifications, verified descriptions, and detailed images, enabling shoppers to understand exactly what they are purchasing before completing a transaction.

Recognising that digital literacy plays a critical role in online safety, Jumia continues to invest in consumer education initiatives through instructional “how-to” videos, platform guides, and social media campaigns that equip Nigerian shoppers with practical knowledge to navigate online shopping securely and confidently.

To further strengthen transaction security, Jumia leverages its proprietary payment solution, JumiaPay, which provides a secure and encrypted payment infrastructure designed to protect customer financial data. The company also adheres to internationally recognised data protection standards such as the General Data Protection Regulation (GDPR) and local regulatory frameworks established by the Nigeria Data Protection Commission (NDPC), ensuring responsible handling and protection of user information.

Beyond the point of purchase, Jumia reinforces consumer protection through a customer-centric return and refund policy designed to ensure seamless resolution when issues arise. A dedicated customer service team also provides support through multiple channels, including phone and social media, enabling swift response to consumer inquiries and complaints.

As e-commerce continues to expand across Nigeria, Jumia reaffirmed its commitment to building a marketplace that prioritises fairness, transparency, and consumer safety. Through continuous investment in technology, strong policy enforcement, and ongoing consumer engagement, the company aims to strengthen trust and confidence in Nigeria’s growing digital commerce ecosystem.


Kindly share this post
Continue Reading

E-Business

FG Determined to Protect Rights, Privacy Online- NITDA

Published

on

Kindly share this post

Federal government is determined to protect Nigerians’ rights and privacy in the digital space, according to Dr Ayodele Bakare, assistant director, Cybersecurity Department, National Information Technology Development Agency (NITDA),

FG Determined to Protect Rights, Privacy Online- NITDA

To achieve that, Bakare, said that the government has developed several policy and regulatory frameworks to strengthen cybersecurity.

Bakare, stated all these during an interview with the News Agency of Nigeria (NAN) in Abuja on Monday.

He said that cybersecurity governance in Nigeria was implemented through a collaborative approach involving multiple government institutions with different responsibilities.

According to him, the Office of the National Security Adviser (ONSA) provides overall coordination of national cybersecurity efforts through the National Cybersecurity Coordination Centre, which serves as its operational arm.

“At the national level, cybersecurity implementation is done collectively, and different government organisations are responsible for implementing different aspects of the national cybersecurity framework.

“At the top, however, the Office of the National Security Adviser coordinates these efforts through the National Cybersecurity Coordination Centre,” he said.

Bakare said that one of the key policy instruments guiding the country’s cybersecurity efforts was the National Cybersecurity Policy and Strategy Framework.

He also highlighted the legal framework provided by the Cybercrimes Prohibition and Prevention Act 2015, which was recently amended in 2024 to strengthen Nigeria’s response to cyber threats and digital crimes.

According to him, NITDA has also introduced sector-specific regulations to enhance cybersecurity in the country.

“One such regulation is the National Public Key Infrastructure Regulation, which is one of the core infrastructures required to ensure trust and security in digital communications and transactions,” he said.

Bakare said that NITDA played a pioneering role in Nigeria’s data protection landscape through the Nigeria Data Protection Regulation 2019, which laid the foundation for the current data protection framework.

He said the regulation had since evolved into a full legal framework implemented by the Nigeria Data Protection Commission.

Bakare disclosed that the agency was also finalising an Information Security Regulation that would soon be made available to the public.

He further explained that the regulation would provide organisations and individuals with clear guidelines on their responsibilities in safeguarding information and digital assets.

“Nigeria has continued to strengthen its legal and policy environment for cybersecurity, a development reflected in the country’s performance in the Global Cybersecurity Index.

“One of the pillars of the index focuses on legal measures and assesses the availability of national cybersecurity laws and regulations.

“Nigeria recorded a strong performance under the legal measures pillar, reflecting the country’s efforts to establish the necessary frameworks to support cybersecurity governance,” he told NAN.

He said that sustained collaboration among government agencies and stakeholders remained essential to effectively implement the existing policies and strengthen Nigeria’s digital security architecture.


Kindly share this post
Continue Reading

Trending