E-Financial
Customers Bleed Under Burden of Charges as Banks Post N933Bn Profit

12 commercial banks had jointly pulled in N933.16 billion in profits and made N216.52 billion from charges on electronic transactions, as customers continue to complain of excessive fees that they are being charged in 2020, despite the pandemic and the downturn in economic activities.

According to Leadership, the banks are FBN Holdings, Access Bank, United Bank for Africa, Wema Bank, Sterling Bank, Zenith Bank, Guaranty Trust Bank, Stanbic IBTC, Ecobank, Fidelity Bank, Union Bank and FCMB had also seen an increase of 2.3 per cent in the revenue from fees and commission last year.
In total, they made N825.23 billion last year from fees and commission compared to N806.87 billion made in 2019 and to bank customers.
Fee and commission income of banks include account servicing fees, investment management and other fiduciary activity fees, sales commission, placement fees and syndication fees, revenue from electronic banking transactions, card maintenance fees and others are recognised as the related services are performed.
For many bank customers who spoke with Leadership about stamp duty charges, account maintenance charges, card charges as well as SMS alert charges which are the most complained about.
Many of them were of the view that the charges ought to be reviewed downwards further.
Whilst some were of the view that though some banks charge them unnecessarily, the charges are still reasonable.
The general consensus was however against the stamp duty charge, as all those whose opinion were sampled said there is no reasonable excuse for it other than to generate money for the government.
Aisha Ahmad, deputy governor, Financial System Stability, CBN, had mentioned that efforts are being put in place to lower the cost of deploying services by banks through many services initiatives.
According to her, a cut in bank charges had been one of the factors being canvassed for the country to be able to achieve its financial inclusion goals of the country as the CBN plans to achieve a financial inclusion target of 95 per cent by 2024.
In December 2019, the Central Bank of Nigeria had issued a revised guide on bank charges which became effective on January 1, 2020.
The guide had made some major cuts in fees that banks charge customers, one of such is the reduction in electronic transactions.
According to the guide, electronic transfers of N5,000 and below will have a N10 transactions cost plus VAT and transfers of above N5000 but below N50,000 now attract N25 charges plus VAT, while transfers above N50,000 attracts N50 charge plus VAT.
The charges on electronic transfers had been cut from N50 which most banks were charging.
As against the N65 previously charged by banks after third withdrawals on remote- on-us ATM transactions, the CBN had insisted that bank do not charge above N35 per withdrawal.
However customers complain that they are still charged N65 and some banks make the charge on every remote-on-us withdrawal, irrespective of if it is the first or second in the month.
Also, maintenance charges on cards was cut from N600 spread through the year to N200, a N400 shave off from what card holders would have to pay banks on an annually.
Also maintenance charge for foreign currency card holders was also cut down to $10 or its equivalent from the previous charge of $20 yearly.
Other major changes in the charges include removal of Card Maintenance Fee (CAMF) on all cards linked to current accounts.
Other reductions include Advance Payment Guarantee (APG) which was pegged at maximum of one per cent of the APG value in the first year and 0.5 per cent for subsequent years on contingent liabilities.
The guideline also stipulates an interest rate minimum of 30 per cent of monetary Policy Rate (MPR), the latest guide also stipulated that a one-off charge of N1,000 be applied to the issuance of cards, irrespective of card type (regular or premium) compared to N2,000 that was being charged by some banks. The same one-off charge of N1,000 applies for the replacement of debit cards at the customer’s instance for lost or damaged cards.
According to the guide, there will be no more charges for reactivation or closure of accounts such as savings, current and domiciliary accounts while status enquiry at the request of the customer (like confirmation letter, letter of non-indebtedness and reference letter) will now attract a fee of N500 per request.
On Current Account Maintenance Fee (CAMF), the Guide expressly stated that this would be applicable only to current accounts in respect of customer-induced debit transactions to third parties and debit transfers/lodgments to the customer’s account in another bank. It emphasized that CAMF is not applicable to Savings Accounts.
As the 2019 Finance Bill became effective in February 2020, banks were required to deduct N50 stamp duty due on every transaction, from customers account.
The Bill which took effect in February last year stipulates that the N50 stamp duty charge would be levied on electronic payments above N10,000 as against payment above N1,000 which had previously been proposed.
The stamp duty charge is deducted on every transaction that is N10,000 and above irrespective of the account type, savings or current and then remitted to the Treasury Single Account resident with the CBN.
The N50 charge had been the source of squabble between the Federal Inland Revenue service and the Nigeria Postal Service last year.
Many banks had immediately begun deducting N50 stamp duty from all transactions above N10,000 made from bank accounts including savings, current and corporate accounts in the country in compliance with the 2020 Finance Bill.
In April last year, customers of Access Bank had attacked the bank on social media after it compiled and deducted three months’ worth of stamp duty charge at once.
After trending for more than four days on most social media platform the bank had tried restoring its image by offering to refund customers and pick up the stamp duty fees.
A female nurse, Uche Pius speaking with Leadership said “I don’t understand the bank charges, at times if you decide to transfer money on your mobile phone the bank charges suppose to be N10 but you will be seeing N100 as bank charges and there is no alert that the money was removed or anything.
“I think the bank charges need to be looked into. It is like there is nobody regulating it, they (the banks) just remove charges because they know nobody is going to the bank to complain about N50 or N20 it will just look ridiculous do they just keep doing it over time and nobody talks about it. It needs to be regulated and there should be an alert for it. It needs to be regulated.”
For Obinna Ani, a software engineer, his grouse is with the withdrawal charges as well as card and account maintenance charge.
According to him, banks charge more than they are supposed to and complaining does not do anything to rectify it.
“They said after eight withdrawals N65 will be deducted but at the end of the month instead of seeing N65 you will be seeing N300 or more than that as bank charges or liquidation and it can be deducted like three times in a month, at times even without using the ATM they still deduct money calling it maintenance or liquidation fee and it happens every month.
“I had to withdrawal all my money in that account. Unlike what we were told growing up that money in savings account appreciate, these days, money kept in savings account depreciate. A friend of mine who had like N100,000 in his account before he left the country came back four years later to meet an empty account. They were just deducting charges on an account that was not even in use.
A writer, Ngozi Stanley-Obi whilst noting that banks are businesses and need to make profit opined that some of the charges are unnecessary. Ifeanyi Chukwu, a videographer and editor, said on a monthly basis, his bank account take a hit from several charges.
“I have a savings and a current account. Charges on the savings are OK, but the charges on the current account are too much. With the volume of transactions I do, I get charged not less than N10,000 monthly. The charges are mostly stamp duty charges, which is from the government and SMS alert.”
E-Financial
Bank Accuses Magistrate, Lawyer of Using Fake Order to Steal N3.5m from Account

Benedict Ikechukwu Anekwe, an Enugu-based lawyer, and C.K.C. Idu, a magistrate, have been accused of allegedly conspiring to fraudulently withdraw ₦3.5million from the corporate account of Ohha Microfinance Bank Limited through what the bank described as a manipulated garnishee court process.

Ohha Microfinance Bank is a financial institution based in Enugu, Nigeria, committed to providing accessible and reliable banking services to individuals and small businesses
Ohha Microfinance Bank in a petition dated March 6, 2026 and submitted to the Chief Justice of Nigeria and Chairman of the National Judicial Council, demanded disciplinary action against the lawyer and the magistrate.
In the petition signed by Philip Onwukwe, managing director of the bank, the institution accused Anekwe of “using the instrumentality of the court to steal” from its corporate account.
“We write to you… seeking your urgent intervention and action in respect of this complaint which borders on fraud, stealing and unprofessional conduct of Benedict Ikechukwu Anekwe Esq.,” the petition read.
According to the petition, the controversy began with a judgment delivered on July 11, 2025 by Chief Magistrate O.P. Okoro in Enugu in Suit No. CME/1087/2023, involving Okoye Sunday and Ifesinachi Nnam.
The court reportedly awarded ₦2.5 million in favour of Okoye Sunday.
To enforce the judgment, Anekwe filed garnishee proceedings against 14 banks, including Ohha Microfinance Bank, seeking to attach funds belonging to the judgment debtor, Ifesinachi Nnam.
On July 29, 2025, the court issued an Order Nisi directing banks to attach any money belonging to the debtor.
The order stated that: “All monies in possession of the Garnishees belonging to Ifesinachi Nnam… be attached to satisfy the judgment sum of ₦2,500,000 together with the cost of this garnishee proceedings.”
However, the bank said the order applied strictly to the account of the judgment debtor and not to the corporate account of the bank itself, moreover, the judgement debtor has no financial account with the bank.
“It is crystal clear from the wordings of the Order that the Order Absolute made by His Worship Okoro was made against the account of Ifesinachi Nnam… but not against the corporate account of Ohha Microfinance Bank Limited,” the bank said.
The bank alleged that instead of serving the order on the bank to verify whether the judgment debtor had an account with it, Anekwe allegedly initiated another garnishee action directly against the bank before a different magistrate.
The fresh suit, CME/1554M/2025, Okoye Sunday v. Ohha Microfinance Bank Ltd, was filed before Magistrate C.K.C. Idu, his close associate, after the judgement debtor had filed notice of appeal and got a stay of execution in the previous court.
The petitioner explained that despite the pending appeal and stay of execution, on October 10, 2025, Magistrate Idu granted another Order Nisi attaching ₦3.5 million from the bank’s corporate account held with Ecobank Plc.
The bank said neither the plaintiff nor the judgment debtor had any account relationship with the microfinance institution, wondering how a Magistrate could issue such an order.
“Ohha Microfinance Bank has no business relationship with the judgment creditor and the judgment debtor in the suit,” the petition stated.
It added that both Okoye Sunday and Ifesinachi Nnam “are not customers of Ohha Microfinance Bank Ltd.”
Upon discovering the court order, the bank’s lawyer filed a motion asking the court to set aside the garnishee order, arguing that it was obtained through misrepresentation.
The motion stated that the order wrongly targeted the corporate funds of the bank rather than the account of the judgment debtor.
However, according to the petition, Magistrate Idu refused to vacate the order.
Instead, on February 27, 2026, the magistrate reportedly made the order absolute and authorised the withdrawal of ₦3.5 million from the bank’s account.
The bank further alleged that after securing the court order, Anekwe personally served it on Ecobank and instructed the bank to transfer the funds to his personal account.
“That same day, the learned Chief Magistrate signed the Order Absolute and handed it over to Benedict Anekwe Esq., who rushed to Ecobank Plc and served the order,” the petition stated.
The lawyer allegedly followed up with a written instruction directing the bank to pay the money into his personal account at First Bank of Nigeria instead of a client account.
Ohha Microfinance Bank alleged that the magistrate and the lawyer acted in concert to perpetrate the alleged fraud.
“This is daylight stealing perpetrated by Benedict Ikechukwu Anekwe Esq.,” the petition stated.
The bank further alleged that Magistrate Idu ignored the clear wording of the earlier judgment issued by Magistrate O.P. Okoro, which targeted only the debtor’s account.
It also claimed that both men had previously worked together before the magistrate’s appointment to the bench.
“Our findings reveal that the learned magistrate C.K.C. Idu before his appointment worked together at CIDJAP Legal Department with Benedict Anekwe Esq., hence the reason he connived with him to perpetrate this fraud,” the bank alleged.
The bank has asked the National Judicial Council to investigate the matter and sanction both the lawyer and the magistrate.
It also demanded that the matter be referred to the Legal Practitioners Disciplinary Committee.
“We demand that this matter be referred to the Legal Practitioners Disciplinary Committee for immediate and necessary action,” the petition stated.
The bank further demanded an immediate refund of the ₦3.5 million allegedly withdrawn from its corporate account.
“We further demand that Benedict Anekwe Esq. refund immediately the sum of ₦3.5million he stole from our corporate account,” the petition added.
Efforts to reach the lawyer and the magistrate were unsuccessful, as both failed to answer multiple calls.
They also did not respond to text messages sent to their verified telephone numbers seeking their reactions.
Credit: SaharaReporters
E-Financial
Quest Merchant Bank Achieves CBN Regulatory Recapitalisation Milestone

Quest Merchant Bank Limited has successfully met the ₦50 billion minimum capital requirement mandated for merchant banks by the Central Bank of Nigeria (CBN) strengthening the Bank’s capital base and reinforcing its capacity to support Nigeria’s economic transformation.

This milestone reflects investors’ continued confidence in the Bank’s long-term strategy, strong governance, and sustainable growth outlook. It also marks an important step in the Bank’s post-divestment evolution under its new ownership, positioning Quest Merchant Bank with the balance-sheet strength needed to execute its next phase of growth.
With a significantly enhanced capital base, Quest Merchant Bank is now better positioned to underwrite larger transactions and expand its advisory, capital markets, and structured financing capabilities across priority sectors of the Nigerian economy.
The CBN’s recapitalisation directive, which sets ₦50 billion as the minimum capital threshold for merchant banks, is designed to reinforce the resilience, stability, and lending capacity of Nigeria’s financial system.
By meeting this benchmark, Quest Merchant Bank reinforces its standing as a trusted financial partner in infrastructure, energy, manufacturing, and corporate growth initiatives nationwide.
Afolabi Olorode, Acting Managing Director and Chief Executive Officer of Quest Merchant Bank, described the achievement as a defining moment in the Bank’s evolution: “This milestone marks a significant step forward for Quest Merchant Bank. Meeting the ₦50 billion capital requirement underscores investors’ confidence in our strategy and reflects the strength of our governance and franchise.
“With this strengthened capital position, we are equipped to play an even greater role in financing key sectors of the Nigerian economy, enabling private enterprise, and supporting sustainable economic expansion.
“Our focus remains clear. We will continue to continue to help our clients succeed, while serving as a trusted long-term partner in delivering sustainable growth.”
Quest Merchant Bank remains committed to responsible growth, innovation, and delivering strategic financial solutions that empower businesses and institutions across Nigeria.
E-Financial
GCR Affirms Afreximbank’s International Scale Ratings of A, A2

GCR Ratings (GCR) has affirmed African Export-Import Bank (Afreximbank) international scale long and short-term issuer ratings of A and A2 respectively. The outlook was revised to “Stable” from “Rating Watch Evolving”.

GCR has also affirmed the international scale long term programme rating on the $5 billion Global Medium Term Note (GMTN) Programme of A.
The improved rating reflects GCR’s assessment of a “robust counter-cyclical mandate, underpinned by a strong track record and ongoing preferential creditor treatment (PCT) from shareholders.”
South Africa became the latest country to affirm the Bank’s Establishment Treaty and Preferred Creditor Status when it recently signed the Instrument of Accession to become a full sovereign member of the Bank.
The report continued: “The Bank’s solid capitalisation and diversified funding profile provide significant buffers against emerging credit risks.” The report also acknowledged the Bank’s diverse shareholding base.
The outlook change from “Rating Watch Evolving” to “Stable”, according to GCR, indicates that there is immaterial downside risk related to sovereign debt restructurings.
Commenting on the Rating action, Chandi Mwenebungu, Managing Director and Group Treasurer, Treasury and Markets at Afreximbank said: “We are delighted that GCR has affirmed its credit rating on the Bank and resolved the outlook to ‘stable’, particularly in the light of recent positive credit developments.
“We continue to assert that the Bank’s preferred creditor treatment is enshrined in the Bank’s Establishment Agreement, ratified by all member states. It is not a matter of opinion or convention; it is fact”.
Mwenebungu continued, “It is also pleasing to note that GCR acknowledges the Afreximbank’s strong liquidity and capitalisation, and resilient risk profile. This is testament to the Bank’s financial and operational strength and that it has been able to demonstrate firm resolve in the face of continued macro-economic pressures and a challenging environment.”
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