News
Facebook, Ajua Sign Agreement to Empower African SMEs with Automated Customer Support

Ajua signs an agreement with Facebook to automate commercial interactions and customer support for businesses through WhatsApp. This partnership is one of two in Africa of companies that are directly partnered and integrated with Facebook.

Facebook is currently facilitating the growth of entire economies in Africa through WhatsApp.
There has been an upsurge of businesses on the continent taking advantage of the platform to sell goods and provide services. This has created a growing need for social media-based customer support to drive a holistic shopping experience.
Ajua’s Janja platform enables automated customer support, borderless banking, and payments across apps and social media platforms. The platform aims to change how we shop and engage with our customers by making the process quick, easy, and painless.
Speaking on the impact of the partnership to businesses in Africa,Teddy Ogallo, VP of Product, Merchant services for Ajua said, “Ajua aims to implement a combination of its proven Ajua 360 platform, Ajua Merchant and the award winning Janja solution to give businesses across Africa an accessible set of tools that will help them increase their market reach, receive secure payments on mass reach platforms like WhatsApp and automate customer issue resolution and feedback collection.
“Businesses across Ajua’s African markets will now be able to access WhatsApp business API in minutes, upload their products, knowledgebase of their services and start enjoying an enhanced interaction with their customers straight from their mobile phones or web devices without having to invest in cumbersome integrations or enterprise sales cycles.”
This partnership will revolutionize e-commerce for Micro-Small and Medium Sized Enterprises (MSMEs) in Africa by making the shopping experience more seamless for customers which could result in more sales. With over 40M SMEs in Nigeria alone, Ajua will be able to maximise their revenues and increase their operational efficiency by automating their customer interactions.
WhatsApp has become the preferable platform for small businesses in Africa. Kenya has the highest percentage of monthly WhatsApp users compared to the rest of the world.
According to the Global Web Index’s 2020 Social Media User Trends Report, a whopping 97% of internet users in Kenya use WhatsApp every month. For more perspective into how popular the platform is in Africa, Nigeria had approximately 33 million active social media with over 90 million users as of January 2021.
In conclusion, as several SMEs continue to look for ways to acquire more customers, many are beginning to realize that exceeding customer expectations is key to standing out above their competitors and improving customer retention.
“The Salon business is highly relational. People tend to visit the same barber all the time so we have to work hard to maintain our customers. We try to be unique to keep our customers coming back.” Shared Peris, Director, Aloe Barber & Spa.
Ajua continues to stay committed to listen to our customers and improve the solutions that we have to ensure we can serve Africa and the globe as we chart new territories in the technology world.
News
NRC, Ponzi Scheme Collapses Resulting Loss of Billions of Naira

National Reading Culture (NRC), an online investment platform targeting Nigerians has collapsed, resulting in the loss of billions of Naira for investors.

The website unexpectedly shut down, blocking users from withdrawing their funds and locking in their investments.
Just like all other investment scams, victims were lured with promises of doubling their money in few weeks.
When National Reading Culture eventually crashed, the operators vanished with users’ funds, leaving investors devastated.
How the Platform WorkedTask-Based Earning:
According findings, National Reading Culture lured users with promises of making money by completing simple daily tasks like reading articles, clicking links, or inviting friends.
They also offered investment tiers to earn higher daily profits, where users had to deposit their own money into the platform.
Evidence showed the website previously operated as a Chinese job search platform before rebranding into an “earning” scheme.
News
NSITF Partners South African Insurer on Digital Transformation

The Nigeria Social Insurance Trust Fund (NSITF) has signed a memorandum of understanding (MoU) with Rand Mutual Assurance (RMA) to collaborate on digital transformation aimed at strengthening worker protection systems and support economic growth.

According to RMA, the agreement was concluded during a visit by its delegation to Abuja.
The partnership will focus on institutional capability development, modernising operating models, improving service delivery and sharing knowledge between the two organisations.
Through the partnership, RMA and NSITF will collaborate to strengthen institutional capability, modernise operating models, accelerate digital transformation and improve services for workers and employers.
The organisations will also explore opportunities for knowledge exchange and the adoption of best practices in social security administration.
RMA said the agreement forms part of its broader engagement with governments, regulators and social security institutions across Africa to support improvements in governance, operational resilience and service delivery.
“Our partnership with NSITF reflects much more than the signing of an agreement,” said Mandla Shezi, group chief executive officer of RMA. “This partnership is not simply about sharing knowledge. It is about co-creating the next generation of African social security systems.”
He added: “By combining our respective strengths, we can help build institutions that are more resilient, more responsive and better equipped to protect workers while supporting national development.”
Shezi said the future of social security depends on integrated systems where prevention, insurance, healthcare, rehabilitation, technology, investment management and institutional capability work together.
News
Senate Rejects Nationalisation of MTN, DStv Over Xenophobic Attacks on Nigerians in South Africa

Senate on Tuesday rejected calls for the nationalisation of South African-owned companies operating in Nigeria, including MTN and DStv, as a retaliatory measure against renewed xenophobic attacks on Nigerians in South Africa.

The upper chamber, however, condemned the attacks and intimidation of Nigerians and other African nationals in South Africa, urging the Federal Government to intensify diplomatic efforts to secure the safety of Nigerians living in the country.
The resolutions followed a motion titled: “Motion on the Need to Halt the Recurring Xenophobic Attacks and Intimidation Against Nigerians and Other African Nationals in the Republic of South Africa,” sponsored by Senator Asuquo Ekpenyong (APC-Cross River South).
The motion was triggered by renewed concerns over attacks against foreign nationals in South Africa following the expiration of a June 30, 2026 deadline reportedly issued by some vigilante groups asking foreigners to leave the country.
During the debate, Senator Wasiu Eshilokun proposed that South African companies operating in Nigeria should be nationalised, while Senator Adams Oshiomhole suggested that profits generated by South African firms could be appropriated to compensate Nigerians who suffered losses if the South African government failed to provide compensation.
Oshiomhole argued that Nigerians should not continue to bear the consequences of attacks against their businesses and lives while South African companies operating in Nigeria continued to make profits.
He said the government should consider using profits from affected companies to compensate victims if South Africa refused to address the losses suffered by Nigerians.
However, the Senate declined the proposal, opting instead for diplomatic engagement and further investigation into the attacks.
Presiding over plenary, Deputy Senate President Barau Jibrin cautioned lawmakers against relying on unverified social media reports and urged a careful approach to the matter.
Jibrin said Nigeria must condemn attacks against its citizens but should allow relevant committees to complete their investigations before taking further actions.
He directed the Senate Committees on Foreign Affairs and Diaspora and Non-Governmental Organisations to review previous resolutions on the matter and submit a report within two weeks.
The Senate also urged the Federal Government, through the Ministry of Foreign Affairs and the Nigerian High Commission in South Africa, to obtain written assurances from South African authorities on the protection of Nigerians and demand the arrest and prosecution of persons responsible for violence, intimidation and looting.
The lawmakers further called for collaboration with other African countries and relevant continental institutions to establish effective mechanisms for monitoring and preventing xenophobic attacks.
Senator Ekpenyong had earlier raised concerns that the attacks were no longer limited to undocumented migrants but had extended to Nigerians with valid work and residence permits.
He described the situation as a threat to the dignity and safety of Nigerians abroad, urging the government to take stronger measures to protect citizens.
The Senate’s latest action comes amid renewed public anger over attacks targeting Nigerians and other foreigners in South Africa, with lawmakers insisting that diplomatic solutions should be prioritised over economic retaliation.
E-Financial3 days agoTokenization, Blockchain Technology will Transform Financial Institutions – IMF
General News3 days agoNIS Deploys Advanced Surveillance Masts, other Critical Infrastructure to Boost Border Security
General News2 days agoIHS Nigeria, FCT-HSES Concludes Clean Cooking Energy Campaign “Project Breathe Clean Air” in Abuja
Broadcasting3 days agoObi, NDC Presidential Candidate Faces N50Bn Defamation Claim over Alleged Podcast Remark
E-Business3 days agoWeebly Websites to Shut Down for Nigeria, 66 Other Countries from September
E-Financial3 days agoFG Denies N8 Trillion ‘Shadow Budget’, Says IMF Quoted out of Context
Telecom3 days agoNo Plans for Fresh Tariff Hike – MTN
News3 days agoWorld Bank Sounds Alarm: Low Revenue, Not Debt, Is Nigeria’s Biggest Fiscal Threat
















