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Future of Courier Business in Nigeria

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Courier business in Nigeria has notched up tremendously in terms of quality service delivery and bouquet of services on offer. There’s no doubt that the business is developing and expanding its networks.
As Information and Communications Technology is creating a widow of opportunities all over the place, the courier industry is also tapping the ICT currents as needed in the industry with much propensity.
Globalization has limited the world to a status much smaller than a global village igniting activities across frontiers using ICT as its potent force. The development is really an interesting one if I may say so. One can now stay in his bedroom and do his shopping over the internet from any part of the world. The express industry is also living up to expectation as players in the industry are ever ready to deliver those items bought online to their physical addresses. That is the level we are now.
Globalization is like a wild fire whose impact is felt greatly.  Much as I may not be able to predict the exact shape and dimension things may turn tomorrow but there is not going to be any departure from technology. We can only witness upgrade in the technology that we use and ICT will continue to play a dominant role in courier business in Nigeria. This actually calls for investments in ICT by those courier companies that are yet to deploy it in their services and for those that are already connected to the  information superhighway to upgrade their tools  regularly..
Emerging developments are also indicating that the industry is only fit for professionals who know the fundamentals of the business. Courier business is no longer the run off the mill thing that every body can jump into and business starts .The business is diversifying into many areas and it will only take a courier professional to catch up with the trend and be in competition otherwise any attempt to pick up courier license is like facing a firing squad, so to speak. The future of the courier business is in the hands of professionals. That is just that.
As courier firms embrace ICT and other solutions, there is going to be more improvement in transit time in the future. The cargo deal between the Association of Nigerian Courier Operators (Anco) and Associated Airlines brokered by Kungo Rock is an innovation that will impact on transit time. There may be more alliances of that nature among other airlines in the future. The association is also becoming more focused on how to improve the business. This was not the case before as its leadership dissipated efforts trying to convince operators why they should join the association. With more membership and sense of purpose, the future will see a stronger trade union that can not be neglected by the decision makers.
With stability in the political environment, there is increase in number of corporate organizations doing business in Nigeria. The courier sector in the nearest future cannot be said to be saturated and many more companies will also be established. The human population is also on the increase.
With the birth of the Postal Service Commission, the goalpost will not remain where it has always been in terms of rules and expectations in the sector. The sector will witness standardization in the ways things are done in that sector and this will impact greatly on the quality of service in the industry in the future.


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Retiree Slams N50m Suit against over Alleged Privacy Breach, Unauthorized Accounts

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Abiodun Olokunjuwon, a retired civil servant based in Ibadan has instituted a N50 million lawsuit against Moniepoint Microfinance Bank at the Oyo State High Court, alleging that the fintech company opened unauthorized bank accounts in her name without her knowledge or consent.

Retiree Slams N50m Suit against over Alleged Privacy Breach, Unauthorized Accounts

Filed in February 2026, the suit is among the first significant cases testing the enforcement of the Nigeria Data Protection Act 2023 against a Nigerian fintech institution.

According to the statement of claim, the plaintiff became aware of the alleged unauthorized accounts only after her legitimate bank account was restricted pursuant to a garnishee order linked to a debt she denies incurring.

The restriction reportedly prevented her from accessing funds needed for essential transactions.

The claimant alleges that Moniepoint opened two separate accounts in her name using her National Identification Number (NIN) and Bank Verification Number (BVN) without proper authorization or verification.

Following the discovery, she submitted a Data Subject Access Request (DSAR) under the NDPA 2023. Documents allegedly provided by the bank, according to the suit, revealed significant verification lapses.

The plaintiff claims the accounts were opened using falsified documents, including what she describes as a fake NIN slip and contact information unrelated to her.

She further alleges that the accounts listed a Lagos residential address where she has never lived.

The suit contends that Moniepoint failed to implement adequate identity verification and address confirmation procedures before creating and operating the accounts. It further alleges breaches of statutory obligations under the NDPA 2023, including:

  • Failure to ensure personal data processed was accurate and lawfully obtained
  • Failure to implement appropriate technical and organizational security measures
  • Failure to prevent unauthorized or fraudulent processing of personal data

The claimant maintains that these alleged lapses resulted in serious personal and financial harm.

The plaintiff is seeking N50 million in damages for emotional distress, health complications, and disruption to her financial life.

She is also asking the court to order the permanent closure of the allegedly unauthorized accounts.

No date has been fixed for hearing on the matter.


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Court Fines Lafarge Africa N2m for Using Ex-Employee’s Name, Details Online after Dismissal

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National Industrial Court of Nigeria in Lagos has ordered Lafarge Africa Plc to pay N2 million in damages to a former employee after finding that the company unlawfully retained and continued using his personal data years after his exit.

Court Fines Lafarge Africa N2m for Using Ex-Employee’s Name, Details Online after Dismissal

In a judgment delivered on February 17, 2026, in Suit No. NICN/LA/60/2022, Justice Ikechi Gerald Nweneka ruled that the cement manufacturer breached the claimant’s right to privacy by listing his name and contact details in official purchase orders long after his employment ended.

Mr. Kehinde Adeniyi Johnson, claimant, had approached the court in February 2022, alleging that although he left the company in November 2019, his name, personal email address and phone number remained attached to Lafarge’s.

He sought multiple declarations and N50 million in general and aggravated damages, arguing that the continued use of his identity amounted to unlawful usage, fraudulent misrepresentation and emotional distress.

According to court filings, Johnson told the court that he kept receiving calls, emails and WhatsApp messages from suppliers and logistics agents regarding consignments intended for Lafarge.

He recounted an incident involving a shipment from India: after being contacted by a dispatcher, he accepted delivery but was denied access to company premises upon arrival.

He later alleged that he was attacked by armed robbers in the aftermath, blaming the exposure created by the company’s continued use of his identity.

Lafarge denied liability, attributing the issue to a system malfunction. The company maintained that it deactivated Johnson’s official email and server access upon his departure and notified relevant suppliers of his disengagement.

It also challenged the court’s jurisdiction, arguing that claims relating to tort and emotional distress fell outside the court’s scope.

In addressing preliminary objections, Justice Nweneka dismissed the company’s challenge to the admissibility of emails and WhatsApp messages tendered as evidence, holding that the communications were not hearsay since they involved the claimant and company representatives.

On jurisdiction, the court held that the dispute stemmed directly from the employment relationship and therefore fell within its competence.

It further clarified that the suit was not brought under the Fundamental Rights Enforcement Procedure Rules, making it properly instituted before the court.

After reviewing the evidence, the judge found that Lafarge continued to use Johnson’s name and telephone number in purchase orders well after his exit, thereby violating the Nigeria Data Protection Act and Section 37 of the 1999 Constitution, which guarantees the right to privacy.

he court also upheld the claim for intentional infliction of emotional distress, describing the company’s conduct as reckless, particularly after it had been formally notified by the claimant’s solicitors.

However, several other claims including those relating to human dignity, tortious interference, indemnification and aggravated damages were dismissed for lack of proof or improper framing.

In awarding N2 million in damages, the judge cited statutory limits under the data protection law and the principle of proportionality.

The court further directed Lafarge to permanently erase the claimant’s personal data from its servers, applications and procurement systems, and to deactivate any pre-generated codes bearing his name.


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GSMA Launches Innovation Fund to Accelerate Green Transition Through Mobile Technology

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The GSMA yesterday announced the global launch of a new Innovation Fund offering grants of £100,000 to £200,000 to support small and growing enterprises using mobile and digital technologies to accelerate the green transition in low- and middle-income countries (LMICs).

The GSMA Innovation Fund for Green Transition for Mobile (the Innovation Fund), a GSMA-funded initiative supported by its members, builds on the GSMA’s commitment to advance inclusive and sustainable connectivity, and the mobile industry’s ambition to achieve net zero emissions.

The Innovation Fund will support commercially viable innovations that expand access to clean energy and promote circularity in mobile devices – including renewable energy solutions, smart metering, refurbishment models and responsible e-waste management – to advance digital inclusion and industry climate action.

The initiative aligns with the United Nations Sustainable Development Goals, recognising the critical role of mobile technology in enabling inclusive, sustainable development.

Targeting enterprises operating across Africa, Central and South America, and South and Southeast Asia, the Innovation Fund will focus on solutions that strengthen digital inclusion, affordability and socio-economic empowerment, while delivering environmental impact.

Philippe Bellordre, Acting Head of Mobile for Development, GSMA, said: “Through this Innovation Fund, we are investing directly in enterprises that are using mobile and digital technology to advance digital inclusion and enable a clean energy transition – while also scaling practical, circular solutions that extend the life of mobile devices and make connectivity more affordable for underserved communities.”

Driving circularity and improving handset affordability

Another core focus for the Innovation Fund is extending the lifespan of mobile devices through circular economy approaches, including repair, refurbishment and reuse, reducing e-waste while increasing access to affordable handsets for underserved populations.

The Innovation Fund will support solutions such as take-back and trade-in schemes, leasing models, refurbished device marketplaces, traceability tools, and responsible e-waste collection and recycling. By keeping devices in circulation for longer, these initiatives lower environmental impact while reducing the cost of ownership and expanding connectivity for low-income communities.

Building evidence for industry climate action

Beyond supporting individual enterprises, the Innovation Fund is designed to generate practical insights and lessons that contribute to the mobile industry’s wider climate and ESG priorities. This includes evidence that supports enabling environments for clean energy and circular economy solutions, informs policy discussions, and helps scale sustainable business models across emerging markets.

Who the Innovation Fund is for:

The Innovation Fund is open to for-profit small and growing enterprises with up to 250 employees that are:

  • Operating in LMICs across Africa, Central and South America, or South and Southeast Asia
  • Using mobile or digital technology as a core part of their solution
  • Demonstrating commercial revenue and active users
  • Able to contribute at least 25% matching funding

What the Innovation Fund provides:

Selected enterprises will receive:

  • Grants of £100,000 to £200,000 over 15-18 months
  • Technical assistance
  • Support to connect with investors and build partnerships with mobile network operators
  • Monitoring, evaluation and learning support
  • Visibility through GSMA platforms, publications and industry engagement

 


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