E-Business
Higher Number of Package Delivery Shows Increase In E-commerce Adoption

When Africa’s e-commerce market leader, Jumia released its 2021 Q2 result, one of the interesting revelations was the upward trend of orders on the platform.

The e-tailing platform said “Orders reached 7.6 million, up 13% year-over-year.” This, the report said, was the fastest volume growth of the past five numbers of quarterly orders, up almost 60% year-over-year and accounting for 22% of total orders.
As the orders increase, it rubs off on package delivery in the logistics arm of the sector. The latest report also showed a record 1.3 million packages delivered in the second quarter of 2021 compared to half a million packages in the full year 2020.
The foregoing serve as pointers to the growing adoption of e-commerce on the African continent. Even the skeptics of the viability of e-commerce service in Nigeria must have at one time or the other benefited from the services in past years.
Interestingly, one of such staunch doubters of online retail services in Nigeria currently owns a logistics hub that is thriving on the wings of its partnership with Jumia.
He is not only smiling to the bank, his company is also creating employment opportunities. “I was one of those who initially felt that e-commerce can never thrive in Nigeria. but as of today, the numbers are showing that things are different,” said Segun Babs, Founder of Fairy Trips Limited.
Babs said his personal business experience shows a growing e-commerce trend in the country. In July, Fairy Trips delivered 14,000 packages. This was coming from a period of 40 packages that went even down to 14 packages at the early stage of the business.
According to him, e-commerce gained more traction during the Covid-19 lockdown periods of 2020 and the culture is still being sustained in the emerging post Covid-19 era.
“These numbers show the increasing rate of adoption of e-commerce space in Nigeria. I can’t really say because I don’t have the data, but I can say it’s either people are buying more or embracing the ecommerce space more.
Another thing to consider is that by the time Covid came last year, we had a lot of orders coming and they were everyday household items; groceries and others.
“The people who were isolated, we were giving them packages, sending them food and things to eat and other everyday items. It shows that there is a big adoption and it can only get better,” he said.
The Fairy Trips boss is also looking forward to a business boom as the year runs out with festive sales activities.
He said: “If we had 14,000 packages for the month of July, I am waiting to see what we would do in November-December when there’s a tier one event coming up. All these things show that e-commerce is here to stay and Jumia is a preferred partner to go with.”
For Babs, his investment in the business is yielding profits. E-commerce is gaining more ground on the continent, and he’s reaching out to friends and family to join the moving train, invest and make a decent living from the growing market. “Am I reaping the effort I have put into the company? definitely yes.
“Now I have family members, friends employed in the business. People that came for help and I ask them to join the 3PL to do deliveries and make money for themselves.
“I have friends I told to come sign up, have a hub, become a partner and make a decent living off the whole business. So for me, e-commerce is here to stay. Kudos to Jumia, they’ve done a really fantastic job.”
The fact that e-commerce is becoming a part of daily life in Nigeria is becoming glaring to all. Even if you aren’t yet on the train, you can see and feel its movement around you. The growth is reflected in the numbers of activities, and more importantly in the first hand testimonials of customers and partners who benefit from the impact of the services.
E-Business
Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.
GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.
In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.
Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.
The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).
GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.
E-Business
Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”
Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.
A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.
Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”
Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.
“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”
E-Business
Galaxy Backbone Tops FG’s Website Performance Ranking

Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

This is a landmark achievement for Nigeria’s digital economy.
The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).
Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.
He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.
This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.
GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.
The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”
As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.
With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.
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