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Stakeholders Seek Govt., Technology Service Providers Engagement to Boost e-Governance

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The Federal Inland Revenue Service (FIRS), the Nigerian Communications Commission (NCC), the National Information Technology Development Agency (NITDA) and other stakeholders who spoke at the 2021 Nigeria e-Government Summit in Lagos on Wednesday, stressed the need for more meaningful engagement between the federal government and technology service providers, in order to enhance the delivery of e-Government services to the citizens.

The Executive Chairman, DigiServe, organisers of the summit, Mr. Lanre Ajayi, in his opening remarks, said technology service providers were not engaging government enough and that they were not coming up with adequate technology solutions that would enhance the delivery of e-government services to the citizens.

According to him, “Those who suffer most from the lack of sufficient government engagement are the Nigerian citizens, because citizens no longer get quality service delivery from government. Citizens are not getting quality service from government because technologies are not efficiently deployed in government service deliveries.

In order to bridge the gap, DigiServe decided to use its e-Government Summit platform to bring together, government and technology services providers to share experience on the way forward.”

In his keynote address, the Executive Chairman, Federal Inland Revenue Service (FIRS), and Chairman, Joint Tax Board (JTB), Mr. Muhammad Nami, spoke on the benefits of technology adoption by the federal government to enhance e-government service delivery.

Nami, who was represented by the Group Lead, Digital Support Group at FIRS, Mrs. Chiaka Ben-Obi, said technology remained a key enabler, and the cornerstone of any nation’s development, thus providing huge opportunities for e-government service deliveries.

According to Nami, “The path to successful implementation of e-government is complex, sometimes requiring legislative support, effective design of administrative and technical procedures, and extensive consultation processes with key stakeholders.

FIRS is ready to partner with Ministries, Departments and Agencies; Technology Companies and Multinational Organizations and other stakeholders, for e-government initiatives that will increase tax compliance, increase revenue generation and accelerate Nigeria’s economic growth.”

He however listed some of the challenges to technology adoption by government to include: Implementation of legislation to support the MDAs in achieving its target; Multiple vendors and systems; High cost of technology adoption and Internal resistance to change, among others.

In another keynote address, the Executive Vice Chairman of NCC, Prof. Umar Garba Danbatta, who was represented by the Executive Commissioner, Stakeholders Management at NCC, Adewolu Adeleke, said governments would function more effectively through the adoption of ICT, that would lead to the provision of speedy access to automated services in order to make public welfare services available to all citizens.

“The Nigerian Communications Commission (NCC) has been working assiduously with all stakeholders to deepen penetration of broadband infrastructure and services, which support the growth of e-governance and other critical digital economy objectives throughout Nigeria,” Danbatta said.

Kashifu Inuwa Abdullahi, the Director General of NITDA, who was represented by a senior management staff at NITDA, Dr. Vincent Olatunji, said NITDA was able to develop several policies and frameworks that were driven by technology to seamlessly connect the Nigerian citizens in order to enhance e-government service delivery.

He said NITDA would continue to develop ideas that would not stifle regulation of the ICT sector. According to him, NITDA would continue to support the reduction of cost of technology deployment in the country, especially as it affects the cost of Right of Ways (RoWs) in service delivery.

Different panel sessions discussed the theme of the summit: ‘e-Government Adoption in Nigeria: Opportunities and Challenges’, with a view to preferring solutions and bridging the existing gap between government and technology service providers.


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UK Appoints Peter Vowles as British High Commissioner to Nigeria

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The UK Government has announced the appointment of Mr Peter Vowles as the next British High Commissioner to the Federal Republic of Nigeria.

Mr Vowles succeeds Dr Richard Montgomery CMG and is expected to take up his post in Abuja in September 2026. Dr Montgomery remains in post until that time.

Mr Vowles brings extensive diplomatic and development experience to the role, having served as His Majesty’s Ambassador to Zimbabwe from 2023 to 2026 and previously as Ambassador to Myanmar from 2021 to 2022.

He has held senior leadership positions across the FCDO and its predecessor department DFID, including as Transformation Director and Director for Asia, Caribbean and Overseas Territories.

Earlier in his career, Mr Vowles worked in international development across South Asia, Central Africa and East Africa, including postings in Bangladesh, India, the Democratic Republic of Congo and Kenya. He began his career in Zimbabwe, where he worked in education and development.

Peter Vowles said: “I am honoured to be appointed as British High Commissioner to Nigeria. Nigeria is a country of immense importance to the United Kingdom, and I look forward to working closely with Nigerian partners to strengthen our relationship across trade, development and security.”


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Nigeria’s Apapa, Tin Can Ports Make Global Top 20 Improvement List

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World Bank has ranked the Apapa and Tin Can Island Port complexes in Lagos among the world’s 20 most improved ports in its 2025 Container Port Performance Index (CPPI), released in June 2026.

Nigeria’s Apapa, Tin Can Ports Make Global Top 20 Improvement List

The ranking places both ports in the “Top 20 Port Improvement Since 2020” category, reflecting significant gains in operational efficiency and vessel turnaround time.

The CPPI is a global benchmark used to assess the efficiency of container ports based on factors such as cargo handling speed, ship turnaround time and overall logistics performance.

According to the report, the improvement highlights ongoing reforms and modernization efforts within Nigeria’s maritime sector.

The Managing Director of the Nigerian Ports Authority (NPA), Mr Abubakar Dantsoho, attributed the recognition to ongoing policy reforms and infrastructure upgrades in the sector.

He said the development reflects the impact of economic policies of President Bola Tinubu and the support of the Minister of Marine and Blue Economy, Mr Adegboyega Oyetola.

“With the investor-friendly policies of President Bola Ahmed Tinubu providing the impetus for increased investment to drive our port infrastructure and equipment modernisation programme, coupled with the unflinching support of the Honourable Minister of Marine and Blue Economy, Adegboyega Oyetola, we have all it takes to further enhance trade facilitation, improve competitiveness and boost the national economy,” he said.

The NPA said the recognition is expected to strengthen investor confidence in Nigeria’s maritime sector and enhance the country’s position as a regional trade and logistics hub.

It noted that improvements in port operations are already contributing to increased efficiency in cargo movement and reduced delays at key terminals.

The authority also pointed to ongoing efforts to modernise port infrastructure and expand digital systems aimed at improving service delivery.

Earlier in February 2026, the NPA said the federal government had intensified efforts to position Nigeria as a leading maritime destination through port rehabilitation and modernization projects.

It also highlighted public-private partnership initiatives, including developments at the Lekki Deep Sea Port, as part of broader reforms aimed at improving efficiency and attracting investment.

The CPPI ranking is expected to further boost Nigeria’s maritime profile and encourage additional investment in the sector.


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PalmPay Joins Industry Leaders @ Digital Pay Expo 2026

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As digital payment adoption continues to grow across Nigeria and emerging markets, the next phase will depend not just on innovation, but on the strength, reliability, and trustworthiness of the infrastructure behind it.

While the ecosystem has made clear progress in recent years, trust remains a critical issue for users, businesses, and operators alike. Questions around resilience, security, interoperability and transaction reliability continue to shape how the market evolves and how confidently digital payments can scale.

These issues will be central to the deliberations at Digital Pay Expo 2026, where fintech leaders, payment operators, and other ecosystem stakeholders will gather under the theme, “Seamless Digital: Fostering Pan-African Market Expansion in the Era of AI.”

PalmPay’s participation reflects its continued commitment to building trusted and scalable payment infrastructure, while contributing to the broader industry efforts to strengthen systems, standards, and partnerships needed to support long-term ecosystem growth.

Speaking ahead of the event, Olorunfemi Hanson, Head of Marketing and Communications at PalmPay Nigeria, said: “As the financial services ecosystem continues to grow, trust and reliability become even more important.

“The industry’s next phase will be shaped not only by innovation, but by the strength of the infrastructure supporting it. Digital Pay Expo provides an important platform to address the resilience, interoperability, and trust issues that will shape the future of digital payments growth across Africa.”

The event, scheduled to be held from the 17th to the 18th of June, 2026, will feature Chika Nwosu, Managing Director of PalmPay Nigeria, alongside other distinguished guests, including the Director-General, Payment System Management Department (PSMD), Central Bank of Nigeria. The event will examine how the industry can balance innovation, regulation, and scalability while strengthening trust across the digital payments value chain.

For PalmPay, this event reinforces its role in supporting a more resilient, secure and scalable payments ecosystem for Nigeria and emerging markets more broadly.


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