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Access Money: How Airtel is Driving Financial Inclusion

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Segun Ogunsanya, CEO, Airtel Nigeria
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A 2012 Access to Financial Services in Nigeria Survey conducted by Enhancing Financial Innovation and Access (EFINA), an independent financial sector development organisation, indicates that 56.3 million adults, representing 64.1 per cent of the adult population in Nigeria, do not have bank accounts.

The study also revealed that 76.2 per cent of the rural population had no bank accounts. Curiously, it was in that same year, 2012, that leading financial institution, Access Bank, partnered with leading    telecommunications services provider, Airtel Nigeria, to develop a mobile money value offering that will not just enhance financial inclusion but also offer Nigerians – regardless of their social status, income level, educational background or location – a convenient and easy outlet to perform financial transactions.

The resolve by the two organizations to transform the mobile money landscape with a big-bang value offering became a reality recently (November 19th, 2014) when the Chief Executive Officers of both companies came together to sign a Memorandum of Understanding (MoU) on Mobile Money at a colourful ceremony held at the Eko Hotel & Suites. At the same event, both organizations announced a joint intervention that will help bridge the wide divide between the banked and unbanked population in the country.

Dubbed Access Money, the new product, according to the companies, will help Nigerians who have access to mobile phones to perform financial transactions instantly and with great ease. Even rural dwellers in remote areas will not be left out as Access Money runs on basic handsets without data or Internet features.

Access Money empowers users to perform a wide range of financial activities on their mobile phones, including bill payments, airtime purchase, money transfer, card-less withdrawals from ATM and deposits, among others features, at the dial of *903#. Managing Director & Chief Executive Officer of Access Bank, Herbert Wigwe, described Access Money as an innovative service that will transform the mobile money domain in Nigeria.

While admitting that the product was not the first Mobile Money value offering in the country, he noted that the service is unique is several ways as it is a result of hardwork, careful design and extensive research, saying the product was deliberately designed to be very simple and user-friendly. 

He noted that through Access Money, Access Bank and Airtel will be providing financial access to more and more people and small businesses; creating an easier channel for the distribution of financial aid; and also making it easier for government to receive taxes and deliver welfare payments.

According to him, Access bank and Airtel agreed to introduce Access Money powered by Airtel, into Nigeria’s financial landscape in line with the Financial Inclusion initiative of the Central Bank of Nigeria (CBN) even as it serves as a platform to bring more and more of the under-banked and unbanked into the world of banking.

“It is something that reaches new groups of people and helps them to build and grow the success stories of tomorrow. And it’s something we are proud to champion with Airtel,” he said.

Wigwe added that Access Bank, in partnership with Airtel has successfully implemented the requisite technology infrastructure, secured the operating license, and conducted extensive pilot operations in different parts of the country in accordance with the requirements of the Central Bank of Nigeria.

Also speaking at the occasion, the Managing Director and Chief Executive Officer of Airtel Nigeria, Segun Ogunsanya, stated that the new mobile money offering bears testimony to Airtel’s relentlessness in offering innovative, relevant and practical products and services that positively transform the lives of the people and communities it serves, noting that “at Airtel, it is our tradition to always go the extra-mile to delight and exceed the expectations of our customers.”

Explaining the benefits of Access Money, Ogunsanya said with the service, customers can now buy and share airtime; send money to friends, business associates and loved ones; pay utility bills such as DSTV and PHCN bills; perform mobile banking; withdraw and deposit cash.

“Interestingly, you do not need an Internet-enabled mobile phone to perform all these services. Airtel and Access Bank have made the service very simple, easy to use and user-friendly, empowering millions of people regardless of income level, education, social status and location to benefit from this unique service.”

According to Ogunsanya, Airtel and Access Bank are empowering millions of Nigerians to own a functional bank account in the comfort of their homes and also enabling them to perform financial transactions with their mobile phones from anywhere and at any time. He also assured that Airtel has a robust network to support the Access Money platform.

“At Airtel, we are committed to improving Quality of Services (QoS) and this is evident in our investments in network coverage, quality and capacity. We will also continue to invest in the quality of our network to delight our customers as well as exceed their expectations,” he said.

To access the Access Money powered by Airtel, customers are to dial *903# to get registered and then follow the instructions thereafter to get started.

Customers who wish to make deposits into their Access Money powered by Airtel wallet are provided the option of either approaching any of the authorized agents or walk into any Access Bank branch.

Also any registered Access Money user can transfer funds from their own bank account to any wallet. A notification SMS will be received by all customers as confirmation for transactions performed.

Airtel and Access Bank will be leveraging on their wide distribution networks to leverage Access Money. Ogunsanya said over 1,000 Access Money Agents will be available to kick-start the distribution and ensure availability of the product, assuring that more distributors will be recruited to enhance the value chain.

Access Money is aimed at promoting financial inclusion for those with no access to formal financial services.

This collaboration between Airtel and Access Bank is geared towards deepening financial inclusion and bringing more Nigerians into the formal financial system. It will also serve to support CBN’s financial inclusion target of 80% of Nigerians by 2020.

Erhumu Bayagbon is the Public Relations Manager for Airtel Nigeria


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

E-Financial

CBN Dismisses  Polaris Bank Liquidation Claim

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Polaris Bank
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Central Bank of Nigeria (CBN) has debunked rumours suggesting that Polaris Bank is undergoing liquidation, assuring the public that the country’s banking system remains stable and secure.

CBN Dismisses  Polaris Bank Liquidation Claim

Polaris Bank

The apex bank disclosed this in a post on X, where it shared a screenshot of a viral claim and flagged it as false.

It clarified that the claims, suggesting Polaris Bank had failed to meet recapitalisation requirements and was set for liquidation, are entirely false and do not reflect the current state of the Nigerian banking sector

“The Central Bank of Nigeria has noticed reports, in certain media outlets, about a recommendation for the Federal Government to take over some CBN-supervised financial institutions,” said Hakama Sidi-Ali, apex bank’s acting Director, Corporate Communications,  in a statement.

“To avoid any doubt, Nigerian banks are still safe and sound. The CBN advises the public to go about their daily lives without getting disturbed by reports regarding the health of Nigerian banks that have not come from the CBN.

“The CBN is fully equipped to carry out its statutory duty of ensuring the stability of Nigeria’s financial system. “We assure the general public and depositors that their funds are safe in Nigerian financial institutions. “Bank customers are therefore advised to proceed with their banking transactions as u

The clarification was after a viral post, claiming that Polaris Bank was facing liquidation for failing to meet the Bank’s recapitalisation requirements, and could soon lose its operating licence, with the Nigeria Deposit Insurance Corporation set to take over the process.

It further alleged that founder of the Eleganza Group, Razaq Okoya, had made a bid to acquire and revive the bank, pending approval from regulators and shareholders.

Sharing a screenshot of the viral claim, however, the apex bank flagged it as “fake content.”

It clarified that the claims, suggesting Polaris Bank had failed to meet recapitalisation requirements and was set for liquidation did not reflect the current state of the Nigerian banking sector.

“This content is fake. Let the public be guided. The Nigerian Banking System is Safe and Secure,” the bank said.

On April 1, the CBN confirmed that 33 banks successfully met the revised minimum capital requirements under its recapitalisation programme, marking a significant milestone in strengthening the financial system.

 

 


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AfDB Okays $200m for Nigeria’s Digital Backbone, Others

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African Development Bank Group (AfDB) has approved a $200 million loan to Nigeria to support a landmark digital infrastructure initiative aimed at expanding broadband access, developing digital skills and driving large‑scale job creation.

AfDB Okays $200m for Nigeria’s Digital Backbone, Others

The financing will support the Digital Value Chain Infrastructure for Boosting Employment project, known as D‑VIBE or Project BRIDGE. The initiative seeks to deploy about 90 000 kilometres of new open‑access fibre optic cable across Nigeria, extending the national fibre backbone from roughly 30 000 km to about 120 000 km.

The expanded network will connect all 774 local government areas, including schools, hospitals, agro‑industrial zones, rural communities and commercial centres. It will also establish cross‑border digital links with Benin, Cameroon, Niger and Chad, strengthening regional integration.

Nigeria is Africa’s most populous country and West Africa’s largest economy, with the digital sector increasingly contributing to gross domestic product growth. The project is expected to close major connectivity gaps, raise productivity and unlock job opportunities for young people.

D‑VIBE is structured as a public‑private partnership through a special purpose vehicle, with public ownership capped at between 25% and 49% and private sector participation ranging from 51% to 75%.

This structure is intended to address high fibre rollout costs, including construction and right‑of‑way challenges.

The African Development Bank loan forms part of an $800 million sovereign financing package, alongside $500 million from the World Bank and $100 million from the European Bank for Reconstruction and Development.

Total project financing is estimated at $2 billion, including a $25.79 million European Union grant, a $2.6 million Multilateral Cooperation Centre for Development Finance preparation grant and at least $1.2 billion in private sector investment.

“Nigeria has the talent, the market and the ambition, but lacked the backbone infrastructure to connect opportunity with potential,” said Abdul Kamara, Director General of the African Development Bank Group’s Nigeria Office.

“This project will deliver high‑speed connectivity nationwide and equip young people to build digital careers.”

Beyond physical infrastructure, the project will support affordable devices, large‑scale digital skills training and digital platforms in priority sectors. It also includes cybersecurity, competition reforms and resilience measures, including greater use of renewable and hybrid power.

D‑VIBE is expected to help create up to 2.8 million jobs and raise broadband penetration from 45% to around 70% by 2030. The project aligns with Nigeria’s Vision 2050 and continental development priorities.


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Nigeria’s Growth under Threat as Poverty Deepens, World Bank Warns

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World Bank has warned that Nigeria faces a deepening early childhood development crisis in health, nutrition, and learning, threatening long-term productivity and economic growth amid persistent poverty.

Nigeria’s Growth under Threat as Poverty Deepens, World Bank Warns

World Bank

In its April 2026 Nigeria Development Update, “Nigeria’s Tomorrow Must Start Today: The Case for Early Childhood Development,” the bank noted moderate 2026 growth driven by services like ICT, financial services, and real estate, following 4.0 per cent GDP expansion in 2025. Inflation eased to double digits via tight policy, stable exchange rates, and better food supply, while reserves hit $45.5 billion gross by end-2025, covering 8.7 months of imports.

Fiscal deficit widened slightly as non-oil revenues rose to 8.5 per cent of GDP from improved tax administration, e-filing, and VAT e-invoicing, though wage growth lagged inflation, leaving real incomes strained and poverty unchanged.

The bank highlighted poor outcomes with 110 of 1,000 children dying before age five, 40 per cent stunted, and 52 per cent developmentally off-track at school entry—gaps three times wider in poor households and exceeding 40 points between rich and poor. It urged investment in the first 2,000 days for better education, earnings, health, and cohesion.

Regionally, Sub-Saharan Africa’s 2026 growth forecast dipped to 4.1 per cent from 4.4 per cent due to Middle East conflict inflating fuel and fertiliser costs.

Finance Minister Wale Edun countered with recovery signs: falling inflation, rising non-oil revenues, declining debt-to-GDP, and stabilising naira via digital tracking, audits, and PPP shifts. Budget Director Tanimu Yakubu described reforms as correcting imbalances from subsidies and multiple rates, boosting FAAC revenues 40 per cent and reserves over $40 billion, with debt under 30 per cent of GDP.

NACCIMA President Jani Ibrahim called for data-driven strategies amid tax changes, inflation, and global tensions, eyeing AfCFTA, digital economy, and green investments for growth.


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