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Africa: Eight Companies Adopt IBM’s Cloud to Fuel Innovation

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(L-r): Tejas Mehta, general manager, IBM Central and West Africa; Dr. Vincent Olatunji, acting DG, NITDA: Dipo Faulkner, country general manager, IBM Nigeria; Otunba Bimbola Ashiru, commissioner of Commerce & Industry at the IBM Business Connect 2016 Conference in Lagos.
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IBM announced during its signature event in Lagos, ‘IBM Business Nigeria 2016’ that eight companies across Africa, spanning some of the fastest growing industries in the region, from telecommunications to retail, have chosen IBM to provide IT solutions delivered as a service via IBM Cloud. This will help the firms drive productivity, innovation, differentiation and competitiveness in their respective industries.

Located in various urban centers across the west, north, central and southern African regional economic zones, all businesses seek to use IBM public and hybrid cloud solutions to accelerate business development and innovation and create global growth strategies.

Companies including Navigation and Geocoding Technologies Ltd. (Naveo), Whogohost, Korrect Software, Serve Consulting, and IntTeck Global Systems, are all looking to the hybrid cloud for greater flexibility, scalability and central management. This will enable them to move workloads to where they make the most sense for their business.

These companies are not alone and their move to the hybrid cloud is indicative of a global trend. According to IDC, hybrid cloud is the new norm for businesses, and it predicts that more than 80 percent of enterprise IT organizations will commit to hybrid cloud architectures by 2017.

A 2016 global study of hybrid cloud, Growing up Hybrid: Accelerating Digital Transformation from the IBM Center for Applied Insights, found that 500 hybrid cloud implementers from 13 countries and 23 industries are using hybrid cloud to jumpstart “next-generation” initiatives.

“The IBM Cloud allows a company to improve business agility and capacity to quickly meet shifting customer demands,” said Tejas Mehta, general manager, IBM Central and West Africa.” He added,

“The Africa region is propelling innovation by adopting IBM Cloud. The IBM Cloud will give them the technical muscle to consistently align their operational objectives and assets with prevailing market conditions, laying a foundation for commercial sustenance and future growth.”

African companies adopting IBM hybrid cloud solutions:
Naveo: Located in Moka, on the island nation of Mauritius, Naveo specializes in fleet management solutions, providing tracking tools designed to help customers dispatch vehicles more effectively, improve worker performance and reduce operating costs.

Looking for the right skills to manage the IT environment needed to host its fleet-tracking and asset-tracking GPS solutions, improve operational performance and eliminate system downtime, the company migrated from its existing hosting platform to IBM’s hybrid cloud solution based on an infrastructure as a service (IaaS) model.

As a result of the migration to the highly-scalable IBM Cloud, the company was able to develop and launch Naveo One, an all-in-one fleet management solution offering telematics, telemetry and geographic information system (GIS) capabilities. Naveo can now focus on marketing its GPS tracking application with assurance that the infrastructure will support its growth across the nations of the Indian Ocean Islands and Africa.

An Angolan distribution company markets and distributes food and non-food products in its domestic market via a network of hypermarkets, supermarkets and convenience stores.

The company managed its human resources (HR) operations manually, which was slow, time-consuming, labor-intensive and expensive.

The company wanted to automate all HR processes, including tracking attendance and absences, to gain better visibility into HR management.

By implementing IBM Business Process Manager Standard software, the company successfully automated its manual business procedures, improving efficiency and saving time. Time spent managing business processes have been reduced by 50 percent, freeing up more time for functional and strategic tasks for all operational and executive personnel.

Whogohost: A web services and hosting solutions provider in Nigeria, Whogohost has become one of the country’s leading hosting providers.

After suffering from hosting downtime that threatened the growing success of its business, Whogohost turned to IBM Cloud to deliver a robust, reliable and high performance cloud infrastructure that customers demand.

This has resulted in a high-quality service experience for its fast- expanding clientele. The company is now well known for consistently increasing up-time, as well as effectively and flexibly meeting customer demands.

An IT company in North Africa which specializes in domain registration, web development and web design and hosting services, has recorded consistent growth of its customer base, significantly improved business performance and service delivery levels since it adopted an IBM hybrid cloud infrastructure.

This allowed the company’s enterprise customers to migrate from traditional dedicated servers to the cloud.

The aim was to help these businesses maintain high performance for their cloud solutions while providing significant improvements in flexibility and redundancy and the ability to scale easily as they developed.

Korrect Software: Korrect is a Mauritius provider of royalty processing, metadata management and sales analysis for record labels and companies in the music and entertainment industry. When the company needed a robust cloud-based delivery platform that would support increasing volumes of data and allow users to generate reports on entitled music royalties, it turned to IBM Cloud.

With the implementation of a bare-metal server infrastructure, provisioned by IBM Cloud, to support its music royalty application, Korrect gained the ability to efficiently process tremendous amounts of data without bandwidth limitations. IBM’s cloud-based solution allows application users to get timely reports on their entitled royalties.

A Ghanaian media company improved operating efficiency, boosted its revenue streams and reduced customer churn and its total cost of ownership when it selected IBM Cloud.

The company implemented a new billing and subscriber management system called FDTV which is based on the scalable IBM WebSphere software and an IBM data server.

Available in five regional areas surrounding Accra, Kumasi, Takoradi, Cape Coast and Elmina, FDTV provides a variety of television and radio stations through a monthly subscription. The broadcaster now anticipates that it will easily accommodate the growth of its subscriber base for years to come.

Serve Consulting: Since migrating its infrastructure to the IBM Cloud, Nigeria-based IT solutions provider, Serve, is able to offer customers higher-quality service levels. In addition, the company has achieved an effective operating expenditure model that is much easier to use and manage.

The company is now looking forward to expanding beyond its existing markets as a result of IBM’s global footprint.

IntTeck Global Systems: a local developer and vendor for Global Insurance Business Solution, a core insurance application from Lagos, Nigeria, needed to consistently deliver innovative software products and enhance the efficiency of its service delivery value chain.

Since adopting IBM’s Cloud infrastructure, the company has experienced increased customer satisfaction levels, easier configuration and deployment of virtual machines, reduced operational costs and improved regulatory compliance within its industry.

In January 2016, IBM was ranked #1 in Hybrid and positioned as a leader in Hybrid Cloud Management Solutions (Synergy Group Research and Forrester, respectively).

 

 


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Galaxy Backbone Tops FG’s Website Performance Ranking

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Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

Galaxy Backbone Tops FG's Website Performance Ranking

This is a landmark achievement for Nigeria’s digital economy.

The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).

Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.

He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.

This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.

GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.

The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”

As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.

With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.

 


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Nigeria Police Arrest Okitipi, Nigerian Allegedly Linked to Microsoft 365 Hack

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Okitipi Samuel, a Nigerian man, has been taken into custody by the Nigeria Police Force for his alleged role in a global cyberattack on Microsoft 365 users.

Nigeria Police Arrest Okitipi, Nigerian Allegedly Linked to Microsoft 365 Hack

Benjamin Hundeyin, Force public relations officer, disclosed this on Thursday in Abuja while briefing journalists on the outcome of investigations carried out by the National Cybercrime Centre of the Nigeria Police Force.

Hundeyin said the centre, under the leadership of Ifeanyi Uche, its director and Commissioner of Police, commenced investigations in collaboration with Microsoft, the Federal Bureau of Investigation, the United States Secret Service, and the United Kingdom’s National Crime Agency.

According to him, investigations revealed that a phishing toolkit known as “Raccoon 0365” was used to create fake Microsoft login portals to harvest user credentials and unlawfully access email accounts belonging to corporate organisations, financial institutions, and educational institutions in several countries.

“This investigation commenced following credible intelligence received from Microsoft USA through the FBI, indicating that a malicious phishing toolkit known as Raccoon0365 was being used to create fake Microsoft login portals, harvest user credentials, and unlawfully access the email accounts of corporate organisations, financial institutions, and educational establishments,” Hundeyin said.

He added that between January and September 2025, several reports of unauthorised access to Microsoft 365 accounts were traced to phishing emails designed to mimic legitimate Microsoft login pages, enabling business email compromise, internal phishing, data breaches, and other cyber-enabled fraud.

Hundeyin said digital forensic analysis and cryptocurrency tracing identified wallets connected to the illegal operation.

He noted that operatives were deployed to Lagos and Edo states, leading to the arrest of three suspects identified as Joshua, James, and Okitipi Samuel between September 20 and October 4, 2025.

“Following extensive digital forensic and technical intelligence analysis, the centre conducted cryptocurrency tracing that identified suspicious wallets connected to cash-out schemes.

“Acting on actionable intelligence, operational teams were deployed to Lagos and Edo states, resulting in the arrest of Joshua, James, and Okitipi Samuel. Searches at their residences led to the recovery of mobile devices, laptops, and other digital exhibits linked to the fraudulent scheme,” he said.

Hundeyin identified Okitipi Samuel, also known as “0365” and Moses Felix as the principal suspect and developer of the phishing infrastructure.

“The primary suspect, Okitipi Samuel, also known as Moses Felix, has been identified as the developer and operator of the phishing infrastructure. Investigations revealed that he managed a Telegram channel used to sell phishing links in exchange for cryptocurrency and hosted fake login pages on Cloudflare using stolen or fraudulently obtained email addresses,” he said.

He added that investigations confirmed Samuel unlawfully used the email details of one of the arrested individuals without consent to register some of the accounts used in the operation.

The police spokesperson said further investigations revealed that the identities of Joshua and James were used without their consent.

“There was no evidence linking them to the creation or operation of the phishing scheme. They were victims of identity theft,” Hundeyin said.

He said a prima facie case had been established against Samuel for identity theft, unlawful access to computer systems, creation and distribution of malicious software, unauthorised interference with network data, and aiding and abetting fraud.

Hundeyin added that the suspect would be charged under relevant provisions of the Cybercrimes (Prohibition, Prevention, etc.) Act, 2024.

He said the suspect would be prosecuted in Nigeria, noting that the country has the capacity to enforce its cybercrime laws, although extradition could be considered if formally requested through due process.

Hundeyin assured Nigerians that the police, under the leadership of Kayode Egbetokun, inspector-general of Police,  would continue to protect the country’s digital ecosystem and urged citizens to practise good cyber hygiene by being cautious when clicking links and sharing personal information online.

Speaking separately, Ifeanyi Uche, director of the National Cybercrime Centre,  urged Nigerians to exercise caution online.

Uche advised members of the public to avoid clicking on links from unknown or unexpected sources, noting that such links often contain malware or phishing tools designed to compromise devices and personal data.

He warned that indiscriminate clicking of links or responding to unsolicited emails could lead to unauthorised access to personal and corporate accounts, urging citizens to “wash their cyber hands” by verifying sources before taking action online.


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Nigeria Takes the Lead in the Global WSIS+20 Digital Agenda

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Nigeria has unveiled a comprehensive, multi-pronged strategy designed to localise WSIS+20 commitments. This roadmap accelerates national transformation by prioritising robust infrastructure, transparent internet governance, and advanced cybersecurity through deep stakeholder collaboration.

Unveiled in New York at the Nigerian high-level side event titled “Re-Imagining Digital Cooperation for Sustainable Development: From WSIS+20 Vision to Local Action,” the strategy cements Nigeria’s position as a primary architect of the world’s digital future.

Speaking at the event, the Director General of the National Information Technology Development Agency (NITDA), Kashifu Inuwa, CCIE represented by Director, Corporate Planning and Strategy, Dr. Dimie Shively Wariowei said Nigeria’s approach is deliberately aligned with the four core activity areas identified under the ongoing WSIS+20 review process.

According to him, the focus areas provide a practical framework for translating global digital commitments into measurable national outcomes, ensuring that international resolutions drive inclusive growth and sustainable digital development at the country level.

Inuwa identified digital infrastructure as the foundation of effective localisation, noting persistent challenges in extending connectivity to underserved and remote communities. Beyond infrastructure gaps, he highlighted affordability constraints and digital literacy deficits, stressing that addressing these issues remains central to Nigeria’s digital inclusion drive.

He explained that government alone cannot shoulder the burden of nationwide digital infrastructure deployment, given Nigeria’s vast geographical spread, hence the adoption of collaborative Public-Private Partnership (PPP) models. He disclosed that Nigeria, in collaboration with the World Bank, is implementing a major fibre-optic project spanning about 90,000 kilometres nationwide to boost connectivity.

The NITDA DG also revealed that the current National Broadband Plan, which has guided broadband expansion in recent years, is nearing completion, with plans underway to renew and reposition it for the next five years. The renewed plan, he said, will strategically target increased broadband penetration as a catalyst for digital access and economic growth.

On internet governance, Inuwa referenced Nigeria’s active participation in the Internet Governance Forum (IGF), noting that the country successfully hosted its annual national IGF. He said the forum operates on a multi-stakeholder model that brings together government, the private sector, civil society and the technical community to foster cooperation and informed policy dialogue.

Cybersecurity, he added, remains a critical pillar of Nigeria’s localisation efforts. He cited the existing Cybersecurity Act and ongoing efforts to strengthen the legal framework through a reviewed version currently awaiting parliamentary approval. These measures, he said, are designed to mitigate risks associated with increased internet use and to protect users and critical digital infrastructure.

Inuwa further stressed Nigeria’s ambition to play a leadership role in advancing digital cooperation across Africa through inclusive, multi-stakeholder engagement. He underscored the importance of coordinated national data collection, noting that reliable, country-specific data is essential for tracking progress and presenting Africa’s digital development story on the global stage.

He concluded that sustained engagement and follow-up actions arising from the WSIS+20 review would strengthen digital cooperation among African countries and ensure that global digital commitments translate into tangible national and regional impact.

Stakeholders commended Nigeria’s efforts in the digital space, acknowledging the country’s growing role in shaping Africa’s digital future.

Earlier, Ms. Jennifer Chung, Co-Convener of the Informal Multi-Stakeholder Sounding Board (IMSB), praised Nigeria for convening a broad-based, multi-stakeholder delegation and for its commitment to the meaningful implementation of WSIS+20 outcomes.

Chung stressed the growing demand for localised WSIS follow-up mechanisms, noting that platforms such as the annual IGF, National and Regional IGF Initiatives (NRIs), and youth-led forums are vital for tracking progress towards the 2030 Agenda and Africa’s Agenda 2063.

She described the WSIS+20 review as a critical step toward effective monitoring, reliable data collection and evidence-based evaluation, particularly for developing countries in the Global South. According to her, these measures are essential to achieving WSIS targets and ensuring that no region is left behind.

Drawing parallels with the Asia-Pacific region, Chung noted that challenges around affordable and meaningful connectivity remain widespread across developing economies. She emphasised that expanding broadband penetration and reducing the cost of access are crucial to closing digital divides in Africa, Asia-Pacific and other parts of the Global South.

She also highlighted the need to enable active citizen participation in emerging technologies, including artificial intelligence and future innovations such as quantum technologies, stressing that inclusive digital access is key to maximising the benefits of digital transformation.

Reflecting on the WSIS+20 review process, Chung praised the innovative and inclusive approach adopted through the informal multi-stakeholder sounding board, describing it as one of the first of its kind in global digital governance. She called for sustained collaboration among governments, the private sector, civil society and the technical community to carry the WSIS vision from global commitments to local action.


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