Telecom
Airtel Returns with Touching Lives Season 2

After recording monumental success with the maiden edition of its revolutionary CSR initiative, Airtel Touching Lives, leading telecoms operator, Airtel Nigeria, has announced the commencement of the second edition of the initiative, which has been described by many as a ground-breaking approach to Corporate Social Investment.
The Airtel Touching Lives is focused on empowering, uplifting and creating life-changing opportunities for underprivileged individuals, communities and groups in the Nigerian society.
Speaking at an event held on Wednesday in Lagos, to mark the commencement of the second edition, Mr. Segun Ogunsanya, managing director and chief executive officer of Airtel Nigeria, said the telco is rolling out the second edition of the revolutionary programme based on the monumental successes recorded with the first edition.
According to him, Airtel went the length and breadth of the country, last year, scouting for people who needed help and for causes to support, noting that “the journey yielded great results as we touched the lives of many Nigerians.
He also noted that the Airtel Touching Lives initiative marks a significant milestone in the company’s history of CSR interventions just as it perfectly aligns with the telco’s vision of connecting Nigerians to their dreams, enriching lives, uplifting people and creating prosperity for the people and communities we serve.
“At Airtel, we believe that for us to be a great company we must be a good company and we are very much committed to earning our social license – the love and acceptance of the people we serve, “he said.
The Season One of the Airtel Touching Lives featured 26 emotion-evoking stories, which brought to limelight the commitment and kind-heartedness of Airtel in uplifting the conditions of underprivileged people across the Nigerian society.
Anchored by popular On-Air-Personality, Wana Udobang, the 13 episode programme, which aired on satellite and terrestrial TV stations in Nigeria and across Africa, was followed by millions of people.
The Touching Lives initiative is structured in a unique fashion that allows Nigerians to nominate disadvantaged persons who are in need of care or special interventions. Entries can be sent in via SMS, phone calls to the short code 947 or via email to: [email protected].
Also, nomination letters not more than 1000 words can also be submitted at Airtel Showrooms, shops and dealers’ outlets nationwide.
Interested people can also go to Airtel Facebook page and Airtel CSR/Touching Lives web page for further information.
The event was attended by several dignitaries including Innocent Chukwuma, Country Representative, Ford Foundation; Reginald Ihejiahi, former Managing Director & Chief Executive Officer, Fidelity Bank and Member, Airtel CSR Advisory Committee; Yemi Cardoso, Chairman, Citi Bank and Member, Airtel CSR Advisory Committee and Mrs. Laja Adedoyin, Heart of Gold Children’s Hospice among other guests.
Select members of the Airtel Executive Council that graced the occasion were Director of Corporate Communications & CSR, Emeka Oparah; Chief Sales Officer, Godfrey Efeurhobo; Director of Legal & Company Secretary, Gbenga Rotimi; Human Resources Director, Gbemiga Owolabi; Director of Strategy & Performance Management, Tenu Awonoor; Director of Supply Chain Management, Ragvendra Gupta and Director of Information Technology, Rhajat Jain.
Renowned African artiste, 2face Idibia and popular dancehall artiste, Patoranking also added colour to the occasion.
Telecom
New Investment Fund Targets Acceleration of Emerging Technology in Nigeria

The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.

The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.
The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.
In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.
Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.
Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.
“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.
Telecom
MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.

The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.
The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.
MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.
Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.
The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.
“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,
The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.
Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.
The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.
MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.
As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.
The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.
Telecom
NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.

NCC
The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.
Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.
This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.
Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.
The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.
Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.
NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.
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