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Airtel, UNICEF Join Hands To Encourage U-Report Adoption

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UNICEF and Airtel, a leading telecommunications services provider with operations in 20 countries across Asia and Africa, have entered a partnership agreement to expand their collaboration acrossall 36 states and FCT in Nigeria.

The partnership will increase access to social change related information and provide opportunities for participation whilst pushing forward U-Report, an innovative project supported by UNICEF.

The agreement allows UNICEF to tap into Airtel’s mobile services to make health, education, child protection and community-focused content available to Airtel customers across the country.

Through improved connectivity, more Nigerians will have free access to mobile applications and services developed by UNICEF, such as U-Report.

U-Report, an innovative SMS-based platform, empowers Nigerians to participate and engage in policy-making and governance and to access real time information on key social issues.

The platform, which was launched officially in Nigeria on 29April, 2015, has over 400,000 registered users, making Nigeria the leading U-Report platform globally, among 16 other countries that are running the same application.

Commenting on the initiative, Mr. Segun Ogunsanya, chief executive officer and managing director of Airtel Nigeria, said the company is committed to empowering Nigerians and is keen on supporting programmes that will enrich the lives of its various stakeholders.

“At Airtel Nigeria, we constantly look for opportunities to excite, delight and empower our customers. This innovative partnership with UNICEF offers Nigerians a golden opportunity to transform the country and we are glad to be part of the U-Report project,” he said.

Also, Jean Gough, UNICEF Representative in Nigeria, said “UNICEFis committed to providing innovative solutions towards better delivery of services and social change. This partnership with Airtel has the potential to empower millions of Nigerians through access to information and with opportunities to help them transform their societies.”

About 15 million text messages were sent and received through the U-Report platform while the country battled Ebola in 2014, ahead of the official U-Report launch this year.

The awareness messages and real time responses via SMS and on the U-Report Social Media platforms sent out during the Ebola outbreak were able to combat rumours about mythical remedies such as bathing with hot water and salt and taking bitter kola to cure the disease. U-Report participants were informed about how to identify the disease, and how to keep safe.

U-Report Nigeria has sent out more than 70 polls and 25 million messages over the past year on topics as such as prevention of HIV/AIDS, unemployment, maternal and child health, safety and security in schools, child protection, electricity, water and sanitation and hygiene.

UNICEF strongly believes that through U-Report, communities can improve their standard of living and significantly contribute to transparency and accountability in the management of public affairs, which is key to the development of Nigeria.

The support provided by AIRTEL has enabled U-Report to grow into a vibrant tool to empower Nigerians. UNICEF looks forward to continued collaboration and expansion, striving to achieve its target of 1 million U-Reporters by the end of this year.

To become a U-Reporter in Nigeria, text the word ‘JOIN’ to 24453. It is free.

 


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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MTN Nigeria Non-Executive Director Mazen Mroue Quits to Focus on Group Role

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Mazen Mroue, a non-executive director at MTN Nigeria Communications Plc, has resigned effective February 27, 2026, to prioritise other responsibilities within the MTN Group, the company announced in a Nigerian Exchange Limited (NGX) filing.

MTN Nigeria Non-Executive Director Mazen Mroue Quits to Focus on Group Role

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The notice, signed by company secretary Uto Ukpanah, stated: “This is to enable Mr. Mroue to focus on other priorities within MTN Group Limited. The Board wishes to express its appreciation to Mr. Mroue for his immense service to MTN Nigeria and wishes him success in his future endeavours.”

Mroue joined MTN Nigeria’s board on June 1, 2022, bringing over 28 years of telecom experience. A veteran MTN executive, he previously served as CEO of MTN Uganda and MTN Liberia, non-executive director at MTN Cyprus, and held leadership roles at MTN Ghana.

Since February 2022, he has been MTN Group’s Chief Technology and Information Officer, overseeing technology strategy and governance. Earlier, as MTN Nigeria’s COO from August 2018 to January 2022, he also sat on the MTN Nigeria Foundation board.

The exit follows MTN Nigeria’s stellar 2025 results, posting a ₦1.70 trillion profit before tax—reversing a ₦550.3 billion loss in 2024 driven by forex woes—marking one of the telco’s strongest rebounds.


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Google Adds Yorùbá, Hausa to AI Search, Boosting Access for Millions of Nigerians

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Google has rolled out support for Yorùbá and Hausa languages in its AI-powered Search features—AI Overviews and AI Mode—enabling millions of Nigerians to get quick answers, summaries, and conversational web exploration in their mother tongues.

Google Adds Yorùbá, Hausa to AI Search, Boosting Access for Millions of Nigerians

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The update forms part of Google’s push to cover 13 African languages, including Afrikaans, Akan, Amharic, Kinyarwanda, Afaan Oromoo, Somali, Sesotho, Kiswahili, Setswana, Wolof, and isiZulu, selected based on high search activity across the continent.

Now, a Kano student can ask complex questions in Hausa, while an Ibadan trader seeks business tips in Yorùbá—both receiving culturally nuanced AI responses via text or voice on Android, iOS, or web.

Taiwo Kola-Ogunlade, Google’s West Africa Communications Manager, said: “Building truly global Search requires nuanced local understanding. With Gemini-powered AI, we’ve made advanced capabilities relevant in Yorùbá and Hausa, so Nigerians converse naturally with Search in their mother tongues.”

To use: Open the Google app, tap AI Mode, and query in Hausa or Yorùbá for personalised guidance—breaking language barriers and making technology reflect Nigeria’s diverse identity.


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MultiChoice Shuts Down Showmax After 11 Years Amid Streaming Wars

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MultiChoice is closing its continental streaming platform Showmax after 11 years, notifying subscribers Thursday of the board’s decision to discontinue the service in the near future to refocus on sustainable digital offerings.

MultiChoice Shuts Down Showmax After 11 Years Amid Streaming Wars

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The email assured no immediate disruption: “You can continue streaming as usual, and no action is required from you at this time.” Showmax, launched in South Africa in 2015 and expanded across Africa, offered movies, series, documentaries, and sports to rival Netflix and others amid rising online entertainment demand.

The shutdown follows Canal+’s approved takeover of MultiChoice last year, with the French giant offering ZAR 125 per share for remaining stakes.

The deal mandates HDP ownership boosts, local content investment, and splitting MultiChoice’s SA broadcasting arm into an independent entity to meet regulations.

MultiChoice prioritised subscribers during the transition, promising advance notice on timelines.

Showmax’s exit signals consolidation pressures in Africa’s cut-throat streaming market, where global players dominate despite local content strengths.


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